Protection against theft
ATA (Anti-Theft Alarm system) ......... 65
Immobilizer ...................................... 64
Protection of the environment
General notes ..................................22
Pulling away
General notes ................................ 111
Hill start assist ...............................1 11Q
QR code Mercedes-Benz Guide App ................. 1
Rescue card ..................................... 28
Qualified specialist workshop ........... 27R
Radio Selecting a station ......................... 160
see separate operating instructions
Radio mode
see also Digital Operator's Man-
ual ................................................. .201
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 26
Range
RANGE PLUS ................................. 120
RANGE PLUS
charge .......................................... .164
Range ............................................ 120
Reading lamp ....................................... 89
READY indicator ................................ 152
Rear compartment
Setting the air vents ..................... .106
Rear fog lamp
Display message ............................ 179
Replacing bulbs ............................... 93
Switching on/off .............................. 88
Rear lamps
see Lights
Rear seats
Folding the backrest forwards/
back ............................................... 211
Rear view camera
"Reverse parking" function ............ 147
Cleaning instructions ..................... 238 Display in the multimedia system .. 146
Function/notes ............................
.145
General notes ................................ 145
Switching on/off ........................... 146
Rear window defroster
Problem (malfunction) ................... 103
Switching on/off ........................... 103
Rear window wiper
Replacing the wiper blade ................ 97
Switching on/off .............................. 95
Rear-view mirror
Anti-glare (manual) .......................... 83
Dipping (automatic) ......................... 84
Recharging statistics (COMAND)
Generated electricity ..................... 120
Recuperative Brake System
Driving safety systems ..................... 64
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 285
Refueling
Fuel gauge ....................................... 32
Remote control
Garage door opener ....................... 226
Programming (garage door
opener) .......................................... 226
Replacing bulbs
Backup lamp ................................... .93
High-beam headlamps ..................... 92
Important safety notes .................... 90
Installing/removing the cover
(front wheel arch) ............................ 92
License plate lamp ........................... 94
Low-beam headlamps ...................... 92
Overview of bulb types .................... 91
Parking lamps ................................. .92
Rear fog lamp .................................. 93
Standing lamps ................................ 92
Turn signals (front) .......................... .93
Reporting safety defects .................... 27
Rescue card ......................................... 28
Reserve
High-voltage battery ...................... 199
Restraint system
Display message ............................ 175
Introduction ..................................... 38
Warning lamp ................................. 198
Warning lamp (function) ................... 39 14
Index
SmartKey
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the transmission out of park position P
R start the vehicle's drive system.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
! Keep the SmartKey away from strong mag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin- ity of powerful electrical installations.
Do not keep the SmartKey: R with electronic devices, e.g. a mobile phone
or another SmartKey.
R with metallic objects, e.g. coins or metal foil.
R inside metallic objects, e.g. a metal case SmartKey functions
0043
0037 To lock the vehicle
0044 0036 To unlock the vehicle
X To unlock centrally: press the0036button.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
R the vehicle is locked again.
R anti-theft protection is reactivated.
X To lock: press the 0037button.
The SmartKey centrally locks/unlocks: R the doors
R the tailgate
R the charge socket flap
The turn signals flash once when unlocking and
three times when locking.
When the locator lighting is activated via the
multimedia system, it lights up when it is dark
after the vehicle is unlocked with the remote
control (see the separate operating instruc-
tions).
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated and deactivated using
the on-board computer (Y page 166). KEYLESS-GO
General notes Bear in mind that the drive system can be star-
ted by any of the vehicle occupants if there is a
SmartKey in the vehicle. 66
SmartKeyOpening and closing
Problems with the SmartKey
Problem
Possible causes/consequences and
0050
0050Solutions You cannot lock or
unlock the vehicle using
the SmartKey. The SmartKey battery is discharged or nearly discharged.
X Vehicles without KEYLESS-GO: try again to lock or unlock the
vehicle using the remote control function of the SmartKey. Point the tip of the SmartKey at the driver's door handle from close range and
press the 0036or0037 button.
X Check the SmartKey battery (Y page 69) and replace it if necessary
(Y page 69).
If this does not work: X Unlock (Y page 73) or lock (Y page 73) the vehicle using the
mechanical key. There is interference from a powerful source of radio waves.
X Vehicles without KEYLESS-GO: try again to lock or unlock the
vehicle using the remote control function of the SmartKey. Point the
tip of the SmartKey at the driver's door handle from close range and press the 0036or0037 button.
If this does not work: X Unlock (Y page 73) or lock (Y page 73) the vehicle using the
mechanical key. The SmartKey is faulty.
X Unlock (Y page 73) or lock (Y page 73) the vehicle using the
mechanical key.
X Have the SmartKey checked at a qualified specialist workshop. You can no longer lock or
unlock the vehicle using
KEYLESS-GO. The SmartKey battery is discharged or nearly discharged.
X Check the SmartKey battery (Y page 69) and replace it if necessary
(Y page 69).
If this does not work: X Unlock (Y page 73) or lock (Y page 73) the vehicle using the
mechanical key. There is interference from a powerful source of radio waves.
X Unlock (Y page 73) or lock (Y page 73) the vehicle using the
mechanical key. 70
SmartKeyOpening and closing
Problem
Possible causes/consequences and
0050
0050Solutions KEYLESS-GO is malfunctioning.
X Lock/unlock the vehicle using the remote control function of the
SmartKey.
X Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
X Unlock (Y page 73) or lock (Y page 73) the vehicle using the
mechanical key.
X Have the vehicle and SmartKey checked at a qualified specialist
workshop. The drive system cannot
be started using the
SmartKey. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the drive system again.
If this does not work:
X Check the 12 V battery and charge it if necessary (Y page 248).
or
X Check the high-voltage battery and charge it if necessary
(Y page 118).
or
X Jump-start the vehicle (Y page 249).
or
X Consult a qualified specialist workshop. The drive system cannot
be started using the
Start/Stop button. The
SmartKey is in the vehi-
cle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The SmartKey battery is discharged or nearly discharged.
X Check the SmartKey battery (Y page 69) and replace it if necessary
(Y page 69).
If this does not work: X Start your vehicle with the SmartKey in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the SmartKey in the ignition lock. You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. SmartKey
71Opening and closing Z
X
Pull the tailgate down using handle 0043.
X Allow the tailgate to drop into the lock.
X If necessary, lock the vehicle with the 0037
button on the SmartKey or with KEYLESS-GO. Tailgate emergency release
General notes !
The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 286).
If the tailgate can no longer be unlocked:
R using the SmartKey, or
R using the remote operating switch in the door
control panel:
Use the emergency release on the inside of the tailgate.
You can reach the emergency release via the
cargo compartment.
Opening X
Remove cargo compartment cover
(Y page 213).
X Fold the rear seat backrest forwards
(Y page 211).
X Take the mechanical key out of the SmartKey
(Y page 68).
X Insert mechanical key 0044into opening 0043in
the trim and push it in.
X Open the tailgate.
X Insert the mechanical key into the SmartKey
(Y page 68). Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win- dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or pull the switch to close the side window again. G
WARNING
While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again. G
WARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle. Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a side window from traveling
upwards during the automatic closing process,
the side window opens again automatically. Dur-
ing the manual closing process, the side window only opens again automatically after the corre-
sponding switch is released. The automatic
reversing feature is only an aid and is no substi-
tute for your attention when closing a side win-
dow. Side windows
75Opening and closing Z
SmartKey positions
SmartKey 005A
To remove the SmartKey
(shift the transmission to position P)
0047 Power supply for some consumers, such as
the windshield wipers
0048 Ignition (power supply for all consumers)
and drive position
0049 To start the engine
i The SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The drive system cannot be started.
Start/Stop button General notes
Vehicles with KEYLESS-GO are equipped with
SmartKeys featuring the integrated KEYLESS-
GO function and a detachable Start/Stop but-
ton.
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example, when
starting the drive system.
When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different Smart- Key positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the drive system starts
immediately. To start the vehicle without actively using the
SmartKey:
R
the Start/Stop button must be inserted in the
ignition lock.
R the SmartKey must be in the vehicle.
R the vehicle must not be locked with the
SmartKey or KEYLESS-GO (Y page 66)
Do not keep the KEYLESS-GO key:
R with electronic devices, e.g. a mobile phone
or another SmartKey.
R with metallic objects, e.g. coins or metal foil.
R inside metallic objects, e.g. a metal case
This can affect the functionality of KEYLESS-GO.
If you lock the vehicle with the SmartKey remote
control or with KEYLESS-GO, after a short time:
R you will not be able to switch on the ignition
with the Start/Stop button.
R you will no longer be able to start the drive
system with the Start/Stop button until the
vehicle is unlocked again
If you lock the vehicle centrally using the button
on the front door (Y page 72), you can continue
to start the drive system with the Start/Stop
button.
The drive system can be switched off while the
vehicle is in motion by pressing and holding the Start/Stop button for three seconds.
Key positions with the Start/Stop button 0043
Start/Stop button
0044 Ignition lock
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up.
For further information on situations in which an indicator lamp either fails to go out after the
drive system is started or lights up while driving, Driving
109Driving and parking Z
Problem
Possible causes/consequences and
0050
0050Solutions The charging cable con-
nector cannot be
removed from the vehi-
cle socket. The snap fastener on the charging cable connector is locked.
X Press and hold the button on the charging cable connector. The
snap fastener on the vehicle socket is unlocked.
X Remove the charging cable connector from the vehicle socket. The snap fastener on the charging cable connector is blocked.
X Press and hold the button on the charging cable connector.
X Try to remove the blockage. Online access to the vehicle
General notes G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi- cle while driving, you will be distracted from
traffic conditions. You could also lose control of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for the country in which you are currently driving whenoperating integrated information systems and
communications equipment.
Only use information systems and communica-
tions devices if this is permitted while driving
and if the traffic situation permits. You may oth-
erwise be distracted from the traffic conditions,
cause an accident and injure yourself and oth-
ers.
From the "My Mercedes Electric - Vehicle Home-
page", you can call up remote query and remote
configuration functions for your vehicle. This is
possible from an Internet-enabled computer, as well as many modern smartphones.
You can access the "Vehicle Homepage" via
your web browser.
Please call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) to
obtain the relevant Internet address. In order to use the "Vehicle Homepage", you
must agree to the applicable terms of use.
The contractual periods of mbrace apply to the
"Vehicle Homepage". To use the "Vehicle Home-
page", you require an activated mbrace access
and a separate activation or registration for the "Vehicle Homepage".
Further information about the supported end
devices, available languages and contractual
periods is available at an authorized Mercedes-
Benz Center.
In order to call up the "Vehicle Homepage", the
vehicle must be connected to the Internet.
This is possible via the radio module
(Y page 128).
Notes on data protection Bear in mind that the "Vehicle Homepage" offers
access to your data. Therefore, look after the
vehicle verification code (VVC) and your user
details carefully.
The vehicle verification code (VVC) is required
when you register for the first time on the "Vehi- cle Homepage". Using this code, the vehicle andthe user access are linked to each other on the
"Vehicle Homepage", enabling the intended
usage. You can obtain further information from
an authorized Mercedes-Benz Center.
Prevent unauthorized persons from access- ing this data.
Every person who has access to the informationstated can use the functions on the "Vehicle
Homepage".
R If you sell your vehicle, you are obliged to
delete the vehicle from your personal area on
the "Vehicle Homepage". Additionally, you High-voltage battery
127Driving and parking Z
must destroy documents containing the vehi-
cle verification code (VVC).
R If you have bought a used vehicle, it is possi-
ble that the previous owner still has access to
the "Vehicle Homepage". If in doubt, have a
new vehicle verification code (VVC) issued by
the Mercedes-Benz Center after purchase.
With the code you can set up access to your
vehicle, as described in the section "Setting
up a personal area" on the Vehicle Home-
page". There, you may also deactivate the
existing access of the previous owner.
Calling up functions in the "My
Mercedes Electric - Vehicle Homepage" The "My Mercedes Electric - Vehicle Homepage"
allows you access to information about your
vehicle and its functions using remote query and
remote configuration. For example, climate con- trol can be activated using remote configuration
which means that it need not be set in the vehi- cle. Power for the climate control is primarily
supplied via the charging cable connected to the mains supply. In most cases, this does not
reduce the range. If climate control is activated,the condition of charge and thus the range may
be reduced. The "Vehicle Homepage" provides
you with information all about how to use your
vehicle.
If the vehicle is entered in your personal area of
the "Vehicle Homepage", you can also access
the following functions:
R request the current condition of charge of the
high-voltage battery
R program the departure time (Y page 163)
R order and activate the "Pre-entry climate con-
trol at departure time" function
If the vehicle is charging, the predicted charging
time and the predicted range will also be shown.
This data is estimated and may be influenced by
the following factors:
R outside temperature
R switched on consumers, e.g. climate control
and seat heating
R personal driving style
R road and traffic conditions
R route characteristics
Therefore, allow for a sufficient reserve. i
Information on additional functions and
operating instructions can be found on the
"Vehicle Homepage".
Connecting the vehicle to the Internet Via a radio module
This function is not available in all countries and requires an activated mbrace access.
You can use the "Vehicle Homepage" if the vehi-
cle has a connection to the Internet via a mobile phone. The radio module uses a mobile phone
connection and transmits the necessary data by
radio. The vehicle automatically recognizes
whether a connection to the Internet via the
radio module is possible or not. No presets are
necessary.
To enable the transfer of data via the mobile
communications module, you do not need a SIM
card.
i Restrictions in reception are possible if the
vehicle is in an underground car park, for
example. Restrictions may also occur in areas with poor mobile network coverage. Parking
Important safety notes
G
WARNING
If you release the parking brake on uphill or
downhill gradients, the vehicle can begin to
move when in park position P. There is a risk
of an accident.
To avoid hazardous situations:
R prevent the parked vehicle from rolling on
uphill or downhill gradients by always
applying the parking brake.
R do not park the vehicle on uphill or downhill
gradients if the parking brake is malfunc-
tioning. 128
ParkingDriving and parking