Information about Service
Resetting the ASSYST PLUS service
interval display !
If the ASSYST PLUS service interval display
has been inadvertently reset, this setting can
be corrected at a qualified specialist work-
shop.
Have service work carried out as described in the Maintenance Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. an author-
ized Mercedes-Benz Center, will reset the
ASSYST PLUS service interval display after the
service work has been carried out. You can also obtain further information on maintenance
work, for example.
Special service requirements The specified maintenance interval takes only
the normal operation of the vehicle into
account. Service work will need to be performed
more often if the vehicle is operated under ardu-
ous conditions or increased loads. This can be
the case, for example, when driving frequently in mountainous areas or on poor road surfaces.
In these or similar operating conditions have the interior filter, for example, changed more fre-
quently. Under arduous operating conditions,
the tires must be checked more often. Further
information can be obtained at a qualified spe-
cialist workshop, e.g. an authorized Mercedes-
Benz Center.
Driving abroad An extensive Mercedes-Benz Service network is
also available in other countries. You can obtain further information from any authorized
Mercedes-Benz Center. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man- ner. !
For cleaning your vehicle, do not use any of
the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. a ring or ice scraper.
You could otherwise scratch or damage the
surfaces and protective film.
! Do not park your vehicle for a long period of
time directly after cleaning, particularly after
cleaning the wheel rim with wheel cleaner.
Wheel cleaner can lead to the increased cor-
rosion of the brake discs and pads. Therefore,
drive for a few minutes after cleaning. By
heating up the brakes, the brake discs and
pads dry. The vehicle can then be parked for a long period of time.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! If the HOLD function is activated, the vehicle
brakes automatically in certain situations.
To prevent damage to the vehicle, deactivate the HOLD function in the following or other
similar situations:
R when towing the vehicle
R in the car wash
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts. 234
CareMaintenance and care
!
When washing your vehicle in a tow-through
car wash, make sure that the selector lever is
in position N, otherwise the vehicle could be
damaged.
! Make sure that:
R the side windows are fully closed.
R the ventilation/heating is switched off (the
OFF button has been pressed/the airflow
control is set to position 0).
R the windshield wiper switch is at position 0.
The vehicle may otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off wax from the windshield and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windshield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each country.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a gen-
tle jet of water.
X Do not point the water jet directly towards the
air inlet.
X Use plenty of water and rinse out the sponge
frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the paint-
work.
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Power washers G
WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage to the tires or chassis components. Compo- nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about the
correct distance is available from the equip-
ment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Do not aim directly at any of the following:
R Tires
R Door gaps, roof gaps, joints, etc.
R Electrical components
R Battery
R Connectors
R Lamps
R Seals
R Trim
R Ventilation slots
Damaged seals or electrical components can
lead to leaks or failures.
! Vehicles with decorative film: parts of your
vehicle are covered with a decorative film.
Maintain a distance of at least 27.5 in (70 cm)
between the parts of the vehicle covered with
the film and the nozzle of the high pressure
cleaner.
Information about the correct distance is
available from the equipment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate Care
235Maintenance and care Z
find further information in the separate operat-
ing instructions. Charging the 12‑volt battery
G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten- tion. G
WARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
! Only use battery chargers with a maximum
charging voltage of 14.8 V.
! Only
charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment (Y page 249).
X Open the hood.
X Connect the battery charger to the positive
terminal and ground point in the same order
as when connecting the donor battery in the
jump-starting procedure (Y page 249).
If the indicator/warning lamps do not light up in
the instrument cluster at low temperatures, it is very likely that the discharged battery has fro-
zen. In this case you may neither jump-start the vehicle nor charge the battery. The service life of
a thawed-out battery may be shorter. The start-ing characteristics can be impaired, particularly at low temperatures. Have the thawed-out bat-
tery checked at a qualified specialist workshop.
Only charge the installed battery with a battery
charger which has been tested and approved byMercedes-Benz. A battery charger unit specially
adapted for Mercedes-Benz vehicles and tested
and approved by Mercedes-Benz is available as an accessory. It permits the charging of the bat-tery in its installed position. Contact an author-
ized Mercedes-Benz Center for further informa- tion and availability. Read the battery charger's
operating instructions before charging the bat-
tery. High-voltage battery – important
safety notes
G
DANGER
The vehicle's high-voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high- voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
the vehicle's high-voltage electrical system
checked by a qualified specialist workshop. G
WARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery can exceed a
critical value. In this case flammable gas
escapes through a ventilation valve on the
underbody. The gas can ignite. There is a risk of injury.
Leave the danger zone immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements. 248
BatteriesBreakdown assistance
!
Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could be
damaged.
! Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Ensure that the tow cable is not longer than
legally permitted. Mark the tow cable in the
middle, e.g. with a white cloth (30 x 30 cm). This will make other road users aware that
the vehicle is being towed.
R Only secure the tow cable to the towing
eye.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance so that the tow rope does not sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
! Do not use the towing eyes for recovery pur-
poses as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high, the vehicles could be damaged.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph
(50km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the front axle must be raised
or the entire vehicle raised and transported.
! Do not tow with sling-type equipment. This
could damage the vehicle.
! To tow vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop button.
The transmission may otherwise shift to posi- tion Pwhen you open the driver's or front-
passenger door, which could damage the
transmission.
Observe the legal requirements for the relevant countries when towing away.
Make sure that no charging cable is plugged in.
The parking lock cannot be released if a charg-
ing cable is plugged in.
It is better to have the vehicle transported than
to have it towed away. If the vehicle can no longer be driven because of
an accident or breakdown, you have the follow-
ing options:
R transporting the vehicle
As a rule, you should have the vehicle trans-
ported.
R towing the vehicle with a tow rope or tow bar
Only tow the vehicle in exceptional cases.
Observe the following notes.
The vehicle may not be towed and must always be transported if:
R the multifunction display is not working
R one of more of the following warning lamps is
lit up:
- Drive system
- 12 V battery
R one or both of the following display messages
have appeared:
- Stop Switch Engine Off
Stop Switch Engine Off
- Service Required Do Not Shift Service Required Do Not Shift
Gears Visit Dealer Gears Visit Dealer
R you have to tow the vehicle over a longer dis-
tance than 30 miles (50 km).
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2in the
ignition lock
R cannot release the electric parking brake
R cannot move the transmission to position N
The function of the electric parking brake and
the parking lock is dependent on the on-board
voltage.
If the on-board voltage is low or if there is a sys- tem malfunction:
R the electric parking brake may not be applied
in certain circumstances, or
R the transmission may not be shifted to P
Switch off non-essential consumers, e.g. the
radio.
Disarm the automatic locking feature before the
vehicle is towed (Y page 166). You could other-
wise be locked out when pushing or towing the
vehicle. 252
TowingBreakdown assistance
Permissible Gross Vehicle Weight Rating
(GVWR): the gross weight of the vehicle, all pas-
sengers, load and trailer load/noseweight (if
applicable) must not exceed the permissible
gross vehicle weight.
Gross Axle Weight Rating (GAWR): the maxi-
mum permissible weight that can be carried by
one axle (front or rear axle).
To ensure that your vehicle does not exceed the maximum permissible values (gross vehicle
weight and maximum gross axle weight rating),
have your loaded vehicle (including driver, occu- pants, cargo, and full trailer load if applicable)
weighed on a suitable vehicle weighbridge. All about wheels and tires
Uniform Tire Quality Grading Stand-
ards
Overview of Tire Quality Grading Stand- ards Uniform Tire Quality Grading Standards are U.S.
government specifications. Their purpose is to
provide drivers with uniform reliable information
on tire performance data. Tire manufacturers
have to grade tires using three performance fac-
tors: 0043tread wear grade, 0044traction grade and
0087 temperature grade. These regulations do not
apply to Canada. Nevertheless, all tires sold in
North America are provided with the corre-
sponding quality grading markings on the side-
wall of the tire.
Quality grades can be found, where applicable,
on the tire sidewall between tread shoulder and maximum section width. Example:
R Treadwear grade: 200
R Traction grade: AA
R Temperature grade: A
All passenger car tires must conform to the stat-
utory safety requirements in addition to these
grades.
i The actual values for tires are vehicle-spe-
cific and may deviate from the values in the
illustration.
Treadwear The treadwear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specified U.S.
government course. For example, a tire graded
150 would wear one and one-half times as well
on the government course as a tire graded 100.
The relative performance of tires depends upon the actual conditions of their use, however, and
may depart significantly from the norm due to
variations in driving habits, service practices
and differences in road characteristics and cli-
mate.
Traction G
WARNING
The traction grade assigned to this tire is
based on straight-ahead braking traction
tests, and does not include acceleration, cor- nering, hydroplaning, or peak traction char-
acteristics.
! Avoid wheelspin. This can lead to damage to
the drive train.
The traction grades – from highest to lowest –
are AA, A, B and C. Those grades represent the
tire's ability to stop on wet pavement as meas-
ured under controlled conditions on specified
government test surfaces of asphalt and con-
crete. A tire marked C may have poor traction
performance.
The safe speed on a wet, snow covered or icy
road is always lower than on dry road surfaces.
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
Mercedes-Benz recommends a minimum tread
depth of 00CFin (4 mm) on all four winter tires. All about wheels and tires
269Wheels and tires Z
Maximum tire load
0043is the maximum permis-
sible weight for which the tire is approved.
Do not overload the tires by exceeding the
specified load limit. The maximum permissible
load can be found on the vehicle's Tire and
Loading Information placard on the B-pillar on
the driver's side (Y page 266).
i The actual values for tires are vehicle-spe-
cific and may deviate from the values in the
illustration.
DOT, Tire Identification Number (TIN) US tire regulations stipulate that every tire man-
ufacturer or retreader must imprint a TIN in or on the sidewall of each tire produced. The TIN is a unique identification number. The
TIN enables the tire manufacturers or retreaders to inform purchasers of recalls and other safety-
relevant matters. It makes it possible for the
purchaser to easily identify the affected tires.
The TIN is made up of manufacturer identifica-
tion code 0044, tire size 0087, tire type code 0085and
manufacturing date 0083.
DOT (Department of Transportation): tire
symbol 0043marks that the tire complies with the
requirements of the U.S. Department of Trans-
portation.
Manufacturer identification code: manufac-
turer identification code 0044provides details on
the tire manufacturer. New tires have a code
with two symbols. Retreaded tires have a code
with four symbols.
For further information about retreaded tires,
see (Y page 279).
Tire size: identifier0087describes the tire size.
Tire type code: tire type code0085can be used by
the manufacturer as a code to describe specific
characteristics of the tire. Date of manufacture:
date of manufacture0083
provides information about the age of a tire. The
first and second positions represent the week of manufacture, starting with "01" for the first cal-
endar week. Positions three and four represent
the year of manufacture. For example, a tire that
is marked with "3208", was manufactured in
week 32 in 2008.
i Tire data is vehicle-specific and may deviate
from the data in the example.
Tire characteristics This information describes the type of tire cord
and the number of layers in sidewall
0043and
under tire tread 0044.
i Tire data is vehicle-specific and may deviate
from the data in the example.
Definition of terms for tires and loading Tire ply composition and material used
Describes the number of plies or the number of
layers of rubber-coated fabric in the tire tread
and sidewall. These are made of steel, nylon,
polyester and other materials.
Bar
Metric unit for tire pressure. 14.5038 pounds
per square inch (psi) and 100 kilopascals (kPa)
are the equivalent of 1 bar.
DOT (Department of Transportation)
DOT-marked tires fulfill the requirements of the U S Department of Transportation.
Normal occupant weight
The number of occupants for which the vehicle
is designed multiplied by 68 kilograms (150 lbs). All about wheels and tires
273Wheels and tires Z
Information regarding technical data
i The data stated here specifically refers to a
vehicle with standard equipment. Consult an
authorized Mercedes-Benz Center for the
data for all vehicle variants and trim levels. Vehicle electronics
Installing two-way radios and mobile
phones (RF transmitters)
G
WARNING
The electromagnetic radiation from modified
or incorrectly retrofitted RF-transmitters can
interfere with the vehicle electronics. This can compromise the operational safety of the
vehicle. There is a risk of an accident.
You should have all work to electrical and
electronic equipment carried out at a qualified
specialist workshop. G
WARNING
The electromagnetic radiation from incor-
rectly operated RF transmitters can interfere
with the vehicle electronics, for example:
R if the RF transmitter is not connected with
an exterior antenna
R the exterior antenna has been installed
incorrectly or is not a low-reflection type
This can compromise the operational safety
of the vehicle. There is a risk of an accident.
Have the low-reflection exterior antenna
mounted at a qualified specialist workshop.
When operating RF transmitters in the vehi-
cle, always connect them with the low-reflec-
tion exterior antenna.
! The operating permit may be invalidated if
the instructions for installation and use of RF
transmitters are not observed. In particular, the following conditions must be
complied with:
R only approved wavebands may be used.
R observe the maximum permissible output
in these wavebands.
R only approved antenna positions may be
used.
Excessive levels of electromagnetic radiation
may cause damage to your health and the health
of others. Using an exterior antenna takes into
account current scientific discussions relating
to the possible health hazards that may result
from electromagnetic fields. Approved antenna positions
0043
Front roof area
0044 Rear roof area
0087 Rear fender
i On the rear fenders, it is recommended to
position the antenna on the side of the vehicle
closest to the center of the road.
Use the Technical Specification ISO/TS 21609
when retrofitting RF transmitters (Road Vehicles - EMC guidelines for installation of aftermarket
radio frequency transmitting equipment).
Observe the legal requirements for accessory
parts.
If your vehicle has installations for two-way radio
equipment, use the power supply or antenna
connections intended for use with the basic wir-
ing. Be sure to observe the manufacturer's Sup- plement when installing.
Deviations with respect to frequency bands,
maximum transmission outputs or antenna
positions must be approved by Mercedes-Benz. Vehicle electronics
281Technical data Z