Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the vehi-
cle before driving. For your own safety and a
longer vehicle life, follow the instructions and
warning notices in this Operator's Manual.
Ignoring them could result in damage to the
vehicle or personal injury to you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
The equipment or product designation of your
vehicle may vary depending on:
R Model
R Order
R Country specification
R Availability
Mercedes-Benz therefore reserves the right to
introduce changes in the following areas:
R Design
R Equipment
R Technical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the
vehicle:
R Printed Operator's Manual
R Maintenance Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all
documents on to the new owner.
You can also use the Mercedes-Benz Guides
App:
Your Operator's Manual: Digital form inside the vehicle
The Digital Operator's Manual provides
comprehensive and specifically adapted
information on your vehicle's equipment
and multimedia system. It contains infor-
mative animations, individual language
settings and an intuitive search function. Booklet inside the vehicle
In addition to this manual and the afore-
mentioned digital media, you also have the option to obtain a comprehensive printed
version of the Supplement for your multi- media system from your authorized
Mercedes-Benz Center. Digital form via the Internet
The Operator's Manual on the Internet pro-
vides easy access to all information
regarding your vehicle and multimedia sys- tem. It also provides helpful animations,
interesting background information and a
wide array of search options. Digital form as an App
Using the Mercedes-Benz Guides App, you
can view all the information on your vehicle and multimedia system via mobile Internetor download it independently of network
access. Available for smartphones or tab-
lets.
You can also use the Mercedes-Benz Guides
App: Please note that the Mercedes-Benz Guides App
may not yet be available in your country.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2425848800 É2425848800gËÍ
Power washer ................................ 235
Rear view camera .......................... 238
Roof lining ...................................... 240
Seat belt ........................................2 39
Seat cover ..................................... 239
Sensors ......................................... 237
Steering wheel ............................... 239
Trim pieces ................................... .239
Washing by hand ........................... 235
Wheels .......................................... .236
Windows ........................................ 236
Wiper blades .................................. 237
Wooden trim .................................. 239
Cargo compartment cover
Important safety notes .................. 212
Installing/removing ....................... 213
Notes/how to use ......................... 212
Cargo compartment enlargement ... 211
Cargo compartment floor
Height adjustment ......................... 215
Important safety notes .................. 214
Opening/closing ............................ 214
Stowage well (under) ..................... 214
Cargo net
Attaching ....................................... 213
Important safety information ......... 213
Cargo tie down rings ......................... 212
CD
see also Digital Operator's Man-
ual ................................................. .201
CD player (on-board computer) ........160
Center console
Lower section .................................. 35
Upper section .................................. 34
Central locking
Automatic locking (on-board com-
puter) ............................................. 166
Locking/unlocking (SmartKey) ....... .66
Change of address .............................. 24
Change of ownership .......................... 24
Changing the bulb
Cornering light function .................. .93
Charge level display .......................... 153
Charging
with RANGE PLUS .......................... 164
see Charging the high-voltage battery Charging cable
Connecting .................................... 124
Controls ........................................ .123
Important safety notes .................. 122
Removing ....................................... 125
Storing .......................................... .122
Warming up ................................... 118
Charging the high-voltage battery
(important safety notes) ................... 117
Child
Restraint system .............................. 54
Child seat
Forward-facing restraint system ...... 57
LATCH-type (ISOFIX) child seat
anchors ............................................ 55
On the front-passenger sea t............ 56
Rearward-facing restraint system .... 56
Top Tether ....................................... 55
Child-proof locks
Important safety notes .................... 57
Rear doors ....................................... 58
Children
Special seat belt retractor ............... 53
Cigarette lighter ................................ 218
Cleaning
Mirror turn signal ........................... 237
Climate control
Automatic climate control (dual-
zone) ................................................ 99
Auxiliary climate control (on-
board computer) ............................ 164
Controlling automaticall y............... 101
Convenience opening/closing
(air-recirculation mode) ................. 104
Cooling with air dehumidification .. 100
Defrosting the window s................. 103
Defrosting the windshield .............. 102
General notes .................................. 99
Immediate pre-entry climate con-
trol ................................................. 105
Indicator lamp ................................ 101
Information about using auto-
matic climate control ..................... 100
Maximum cooling .......................... 103
Overview of systems ........................ 99
Pre-entry climate control at
departure time ............................... 105 6
Index
Protection against theft
ATA (Anti-Theft Alarm system) ......... 65
Immobilizer ...................................... 64
Protection of the environment
General notes ..................................22
Pulling away
General notes ................................ 111
Hill start assist ...............................1 11Q
QR code Mercedes-Benz Guide App ................. 1
Rescue card ..................................... 28
Qualified specialist workshop ........... 27R
Radio Selecting a station ......................... 160
see separate operating instructions
Radio mode
see also Digital Operator's Man-
ual ................................................. .201
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 26
Range
RANGE PLUS ................................. 120
RANGE PLUS
charge .......................................... .164
Range ............................................ 120
Reading lamp ....................................... 89
READY indicator ................................ 152
Rear compartment
Setting the air vents ..................... .106
Rear fog lamp
Display message ............................ 179
Replacing bulbs ............................... 93
Switching on/off .............................. 88
Rear lamps
see Lights
Rear seats
Folding the backrest forwards/
back ............................................... 211
Rear view camera
"Reverse parking" function ............ 147
Cleaning instructions ..................... 238 Display in the multimedia system .. 146
Function/notes ............................
.145
General notes ................................ 145
Switching on/off ........................... 146
Rear window defroster
Problem (malfunction) ................... 103
Switching on/off ........................... 103
Rear window wiper
Replacing the wiper blade ................ 97
Switching on/off .............................. 95
Rear-view mirror
Anti-glare (manual) .......................... 83
Dipping (automatic) ......................... 84
Recharging statistics (COMAND)
Generated electricity ..................... 120
Recuperative Brake System
Driving safety systems ..................... 64
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 285
Refueling
Fuel gauge ....................................... 32
Remote control
Garage door opener ....................... 226
Programming (garage door
opener) .......................................... 226
Replacing bulbs
Backup lamp ................................... .93
High-beam headlamps ..................... 92
Important safety notes .................... 90
Installing/removing the cover
(front wheel arch) ............................ 92
License plate lamp ........................... 94
Low-beam headlamps ...................... 92
Overview of bulb types .................... 91
Parking lamps ................................. .92
Rear fog lamp .................................. 93
Standing lamps ................................ 92
Turn signals (front) .......................... .93
Reporting safety defects .................... 27
Rescue card ......................................... 28
Reserve
High-voltage battery ...................... 199
Restraint system
Display message ............................ 175
Introduction ..................................... 38
Warning lamp ................................. 198
Warning lamp (function) ................... 39 14
Index
Reverse gear
Engaging ........................................ 112
Reversing feature
Side windows ................................... 75
Roadside Assistance (breakdown) .... 24
Roof carrier ........................................ 215
Roof lining and carpets (cleaning
guidelines) ......................................... 240
Roof load (maximum) ........................ 286
Route guidance
see also Digital Operator's Man-
ual .................................................. 201 S
Safety Children in the vehicle ..................... 52
see Occupant safety
Safety notes
High voltage ..................................... 25
High-voltage electrical system ......... 25
Safety system
see Driving safety systems
SD card
Inserting ........................................ 206
Inserting/removing ........................ 206
Removing ....................................... 206
SD memory card
see also Digital Operator's Man-
ual .................................................. 201
Search & Send
see also Digital Operator's Man-
ual .................................................. 201
Seat belts
Adjusting the height ......................... 42
center rear-compartment sea t......... 42
Cleaning ......................................... 239
Correct usage .................................. 41
Fastening ......................................... 42
Important safety guidelines ............. 40
Introduction ..................................... 40
Releasing ......................................... 42
Warning lamp ................................. 190
Warning lamp (function) ................... 42
Seats
Adjusting (electrically) ..................... 80
Adjusting the 4-way lumbar sup-
port .................................................. 81 Adjusting the head restraint ............ 80
Cleaning the cover ......................... 239
Correct driver's seat position ........... 79
Folding the backrest (rear com-
partment) forwards/back .............. 211
Important safety notes .................... 79
Seat heating problem ...................... 82
Storing settings (memory func-
tion) ................................................. 86
Switching seat heating on/of f......... 82
Securing cargo .................................. 212
Selector lever
Cleaning ......................................... 239
see DIRECT SELECT lever
Sensors (cleaning instructions) ....... 237
Service menu (on-board com-
puter) .................................................. 163
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 284
Coolant (engine) ............................ 284
Important safety notes .................. 283
Refrigerant (air-conditioning sys-
tem) ............................................... 285
Washer fluid ................................... 285
Setting the air distribution ............... 102
Setting the airflow ............................ 102
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 201
Setting the language
see also Digital Operator's Man-
ual .................................................. 201
Setting the maximum charge cur-
rent (Control system) ........................ 165
Setting the time
see also Digital Operator's Man-
ual .................................................. 201
Settings
Factory (on-board computer) ......... 166
On-board compute r....................... 163
Side impact air bag ............................. 45
Side marker lamp (display mes-
sage) ................................................... 179
Side windows
Cleaning ......................................... 236 Index
15
Introduction
The printed Operator's Manual provides infor-
mation about the safe operation of your vehicle.
The Digital Operator's Manual provides compre- hensive and specifically adapted information on
your vehicle's equipment and multimedia sys-
tem. You can call up the Digital Operator's Man-
ual via the multimedia system.
i You will not incur any costs when calling up
the Digital Operator's Manual. The Digital
Operator's Manual works without connecting to the Internet.
There are three ways to access the topics of the Digital Operator's Manual:
R Visual search
The visual search allows you to explore your
vehicle "virtually". Starting from either the
vehicle exterior view or interior view, you can
access many of the different topics covered
by the Digital Operator's Manual. To access
the vehicle interior section, select the "Vehi-
cle interior" view.
R Keyword search
The keyword search allows you to search for a
keyword by entering characters.
R Contents
You can select individual sections in the con-
tents.
i The Digital Operator's Manual is deactiva-
ted for safety reasons while driving. Operation
Calling up the Digital Operator's Man-
ual
X Press the 00D4button in the center console.
The overview relating to the vehicle appears.
X Select the "Operator's Manual" menu item by
turning 3or pressing 7the controller.
X Confirm 7the message about the warning
and safety notes.
The basic menu for the Digital Operator's
Manual appears. Operating the Digital Operator's Man-
ual
General notes Please observe the information about the oper-
ation of the controller (Y page 202).
Content pages The content pages can be accessed by means of
a visual search, a keyword search or using the
contents. X
To scroll forwards/backwards: turn3
the controller.
X To display in full-screen or animation: slide
8 the controller to the left 0043.
X To select information texts or save book-
marks:
slide9 the controller to the
right 0044.
X To select a link: slide6the controller
downwards 0087.
X To exit a content page: select0038sym-
bol 0085.
X To call up the basic menu of the Digital
Operator's Manual: select00DAsymbol 0083.
X To switch functions to the multimedia
system using the buttons on the center
console:
press the 002A,002B,00FDor00BE
button.
The selected menu appears. The Digital Oper-
ator's Manual remains open in the back-
ground. Digital Operator's Manual
21
Protecting the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
Our objectives are to use the natural resour-
ces which form the basis of our existence on
this planet sparingly and in a manner which
takes the requirements of both nature and
humanity into consideration.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally-responsible manner.
Energy consumption and the rate of engine,
transmission, brake and tire wear depend on
the following factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. Therefore,
please bear the following in mind:
Operating conditions:
R observe the correct tire pressure.
R avoid carrying unnecessary weight.
R remove the roof rack once you no longer
need it.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R all maintenance work should be carried out
at a qualified specialist workshop.
Personal driving style:
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking.
R monitor the vehicle's energy consumption. H
Environmental note
Have a defective high-voltage battery dis-
posed of in an environmentally-responsible
manner. Contact a qualified specialist work-
shop which has the necessary specialist knowledge and tools to carry out the work
required. Mercedes-Benz recommends that
you use an authorized Mercedes-Benz Center for this purpose. Environmental concerns and recom-
mendations
Wherever the Operator's Manual requires you to dispose of materials, first try to regenerate or re-use them. Observe the relevant environmental
rules and regulations when disposing of materi-
als. In this way you will help to protect the envi-
ronment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual- 22
Genuine Mercedes-Benz partsIntroduction
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number (VIN) when ordering genuine Mercedes-Benz
parts (Y page 282). Operator's Manual
Vehicle equipment
i This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle. Service and vehicle operation
Warranty
The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet. Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
R New Vehicle Limited Warranty
R State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
i Should you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you. Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or servicefacilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is likely to cause
death or serious bodily injury if the vehicle is
driven, that defect or malfunction has been subject to repair two or more times, and youhave directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction of a less serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benz in writing of the need for its
repair.
(3) the vehicle is out of service by reason of repair of the same or different substantial Service and vehicle operation
23Introduction Z
R
no accessories, such as cup holders, are
attached to the vehicle within the deployment
area of an air bag, e.g. to doors, side windows, rear side trim or side walls.
R no heavy, sharp-edged or fragile objects are in
the pockets of your clothing. Store such
objects in a suitable place. G
WARNING
If you modify the air bag cover or affix objects
such as stickers to it, the air bag can no longer function correctly. There is an increased risk
of injury.
Never modify an air bag cover or affix objectsto it. G
WARNING
Sensors to control the air bags are located in the doors. Modifications or work not per-
formed correctly to the doors or door panel-
ing, as well as damaged doors, can lead to the
function of the sensors being impaired. The air bags might therefore not function properly
anymore. Consequently, the air bags cannot
protect vehicle occupants as they are
designed to do. There is an increased risk of
injury.
Never modify the doors or parts of the doors.
Always have work on the doors or door pan-
eling carried out at a qualified specialist work- shop.
Front air bags !
Do not place heavy objects on the front-
passenger seat. This could cause the system
to identify the seat as being occupied. In the
event of an accident, the restraint systems on the front-passenger side may be triggered
and have to be replaced. Driver's air bag
0043deploys in front of the steer-
ing wheel. Front-passenger front air bag 0044
deploys in front of and above the glove box.
When deployed, the front air bags offer addi-
tional head and thorax protection for the occu-
pants in the front seats.
The PASSENGER AIR BAG OFF indicator lamp
informs you about the status of the front-
passenger front air bag (Y page 39).
The front-passenger front air bag will only
deploy if:
R the system, based on the OCS weight sensor
readings, detects that the front-passenger
seat is occupied (Y page 45). The
PASSENGER AIR BAG OFF indicator lamp is
not lit (Y page 46)
R the restraint system control unit predicts a
high accident severity
Driver's knee bag Driver's knee bag
0043deploys under the steering
column. The driver's knee bag is triggered
together with the front air bag.
The driver's knee bag offers additional thigh,
knee and lower leg protection for the occupant
in the driver's seat. 44
Occupant safetySafety