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6
Interior features
Subscribers have the following Safety Connect services available:
●Automatic Collision Notification*
Helps drivers receive necessary response from emergency service providers.
(→ P. 4 0 8 )
*: U.S. Patent No. 7,508,298 B2
●Stolen Vehicle Location
Helps drivers in the event of vehicle theft. ( →P. 4 0 8 )
●Emergency Assistance Button (“SOS”)
Connects drivers to response-center support. ( →P. 4 0 8 )
●Enhanced Roadside Assistance
Provides drivers various on-road assistance. ( →P. 4 0 9 )
After you have signed the Telematics Subscription Service Agreement and are
enrolled, you can begin receiving services.
A variety of subscription terms is available for purchase. Contact your Lexus
dealer, call 1-800-25-LEXUS (1-800-255-3987) or push the “SOS” button in
your vehicle for further subscription details.
■Safety Connect Services Information
●Phone calls using the vehicles Bluetooth® technology will not be possible during Safety
Connect.
●Safety Connect is available beginning Fall 2009 on select Lexus models. Contact with
the Safety Connect response center is dependent upon the telematics device being in
operative condition, cellular connection availability, and GPS satellite signal reception,
which can limit the ability to reach the response center or receive emergency service
support. Enrollment and Telematics Subscrip tion Service Agreement required. A vari-
ety of subscription terms is available; ch arges vary by subscription term selected.
●Automatic Collision Notification, Emergency Assistance and Stolen Vehicle Location
will function in the United States, includ ing Hawaii and Alaska, and in Canada, and
Enhanced Roadside Assistance will function in the United States (except Hawaii) and in
Canada. No Safety Connect services will functi on outside of the United States in coun-
tries other than Canada.
●Safety Connect services are not subject to section 255 of the Telecommunications Act
and the device is not TTY compatible.
■Languages
The Safety Connect response center will offe r support in multiple languages. The Safety
Connect system will offer voice prompts in English and Spanish. Please indicate your lan-
guage of choice when enrolling.
■When contacting the response center
You may be unable to contact the resp onse center if the network is busy.
Services
Subscription
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When the engine switch is turned to
IGNITION ON mode, the red indicator
light comes on for 2 seconds then turns off. Afterward, the green indicator light
comes on, indicating that the service is active.
The following indicator light patterns indicate specific system usage conditions:
●Green indicator light on = Active service
●Green indicator light flashing = Safety Connect call in process
●Red indicator light (except at vehicle start-up) = System malfunction (contact
your Lexus dealer)
●No indicator light (off) = Safety Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the system is
designed to automatically call the response center. The responding agent
receives the vehicle’s location and atte mpts to speak with the vehicle occu-
pants to assess the level of emergency. If the occupants are unable to commu-
nicate, the agent automatically treats the call as an emergency, contacts the
nearest emergency services provider to describe the situation, and requests
that assistance be sent to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local authorities to
assist them in locating and recovering the vehicle. After filing a police report,
call the Safety Connect response center at 1-800-25-LEXUS (1-800-255-
3987) and follow the prompts for Safety Connect to initiate this service.
In addition to assisting law enforcement with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle location data may, under certain circum-
stances, be shared with third parties to locate your vehicle. Further informa-
tion is available at Lexus.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to reach the
Safety Connect response center. The answering agent will determine your
vehicle’s location, assess the emergency, and dispatch the necessary assis-
tance required.
If you accidentally press the “SOS” button, tell the response-center agent that you
are not experiencing an emergency.
Safety Connect LED light Indicators
Safety Connect services
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Interior features
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect response-
center agent, who can help with a wide range of needs, such as: towing, flat
tire, fuel delivery, etc. For a description of the Roadside Assistance services
and their limitations, please see the Safety Connect Terms and Conditions,
which are available at Lexus.com.
Important! Read this information before using Safety Connect.
■Exposure to radio frequency signals
The Safety Connect system installed in your vehicle is a low-power radio
transmitter and receiver. It receives and also sends out radio frequency (RF)
signals.
In August 1996, the Federal Communications Commission (FCC) adopted
RF exposure guidelines with safety levels for mobile wireless phones. Those
guidelines are consistent with the safety standards previously set by the fol-
lowing U.S. and international standards bodies.
●ANSI (American National Standards Institute) C95.1 [1992]
●NCRP (National Council on Radiation Protection and Measurement)
Report 86 [1986]
●ICNIRP (International Commission on Non-Ionizing Radiation Protection)
[1996]
Those standards were based on comprehensive and periodic evaluations of
the relevant scientific literature. Over 120 scientists, engineers, and physi-
cians from universities, and government health agencies and industries
reviewed the available body of research to develop the ANSI Standard
(C95.1).
The design of Safety Connect complies with the FCC guidelines in addition to
those standards.
Safety information for Safety Connect
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ES350_OM_OM33C68U_(U)6-4. Using the other interior features
■Certification for Lexus Enform (for vehicles sold in the U. S. A.)
FCC ID: N7NGTM2
FCC WARNING:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment and meets the FCC radio frequency (RF) Exposure Guidelines in
Supplement C to OET65. This equipment shou
ld be installed and operated keeping the
radiator at least 20cm or more away from person’s body (excluding extremities: hands,
wrists, feet and ankles).
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Interior features
LEXUS Enform Remote∗
After you sign the Telematics Subscription Service Agreement, download the
Lexus Enform Remote app from your cellular phone’s app store, and register
within the app (or enroll and complete registration at the dealer), you can begin
using these services. (
→P. 4 0 6 )
A variety of subscription terms are available. Contact your Lexus dealer, or call 1-
800-25-LEXUS (1-800-255-3987) for further subscription details.
■Availability of service
Lexus Enform Remote is available in the cont iguous United States, Wa s h i n g t o n D.C . a n d
Alaska.
■Lexus Enform Remote Information
●Lexus Enform Remote should only be used by authorized users.
●Laws in some communities may require that the vehicle be within view of the user when
operating Lexus Enform Remote.
In some states, use of Lexus Enform Remo te may violate state or local laws. Before
using Lexus Enform Remote, check your state and local laws.
●Any malfunction of the Lexus should be repaired by your Lexus dealer.
●Lexus Enform Remote is designed to work at temperatures above -22 °F (-30 °C). This
specification is related to the Lexus Enform Remote operation, but is dependent on the
vehicle’s operating temperature range which may be different.
●Content is subject to change without notice.
●Some features of the Lexus Enform Remote may not be available on some models.
●Additional information can be found at www.lexus.com/enform/.
●Availability of functions of the Lexus Enform service is dependent on network reception
level.
■Safety information for Lexus Enform Remote
Refer to the safety information for Safety Connect: →P. 4 0 9
∗: If equipped
Lexus Enform Remote is a cellular phone application that lets you view and
remotely control certain aspects of your vehicle.
For details about the functions and services of this application, refer to
http://www.lexus.com/enform/
.
Function of the Lexus Enform Remote is achieved by using an embedded
cellular device in the vehicle (DCM: Data Communication Module).
Subscription
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ES350_OM_OM33C68U_(U)6-4. Using the other interior features
LEXUS Enform Service Connect∗
■Availability of service
Lexus Enform Service Connect is available in
the contiguous United States, Washington
D.C., Hawaii, Alaska, and Canada.
■Lexus Enform Service Connect Information
Availability of functions of the Lexus Enform Service Connect is dependent on network
reception level.
■Safety information for Lexus Enform Service Connect
Refer to the safety information for Safety Connect: →P. 4 0 6
∗: If equipped
Lexus Enform Service Connect uses em bedded telematics hardware to col-
lect and transmit vehicle data that allows Lexus to provide:
●Vehicle Health Report (VHR)
(Safety Recalls, Service Campaigns, Current Vehicle Alerts, Required
Maintenance, and Vehicle Condition Status)
●Maintenance Notifications
●Vehicle Alert Notifications
For details about this service and how to register, refer to
http://www.lexus.com/enform/
.
The Lexus Enform Service Connect is achieved by using a Data Communica-
tion Module (DCM) built in the vehicle.
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7Maintenance and care
7-1. Maintenance and careCleaning and protecting the vehicle exterior...................414
Cleaning and protecting the vehicle interior ....................417
7-2. Maintenance Maintenance requirements............................. 420
General maintenance .............. 423
Emission inspection and maintenance (I/M)
programs .................................... 426
7-3. Do-it-yourself maintenance Do-it-yourself service precautions.................................427
Hood ............................................... 429
Positioning a floor jack .............430
Engine compartment ................ 431
Tires.................................................. 442
Tire inflation pressure ...............450
Wheels ........................................... 453
Air conditioning filter ............... 455
Electronic key battery .............. 457
Checking and replacing fuses.............................................. 459
Light bulbs..................................... 462
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ES350_OM_OM33C68U_(U)7-1. Maintenance and care
Cleaning and protecting the vehicle exterior
●Working from top to bottom, liberally
apply water to the vehicle body, wheel
wells and underside of the vehicl e to remove any dirt and dust.
●Wash the vehicle body using a sponge or soft cloth, such as a chamois.
●For hard-to-remove marks, use car wash soap and rinse thoroughly with
water.
●Wipe away any water.
●Wax the vehicle when the waterproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle body is cool.
■Self-restoring coat
The vehicle body has a self-restoring coating that is resistant to small surface scratches
caused in a car wash etc.
●The coating lasts for 5 to 8 years from when the vehicle is delivered from the plant.
●The restoration time differs depending on the depth of the scratch and outside temper-
ature. The restoration time may become shor ter when the coating is warmed by apply-
ing warm water.
●Deep scratches caused by keys, coins, etc. cannot be restored.
●Do not use wax that contain abrasives.
■Automatic car washes
●Fold the mirrors before washing the vehicle. Start washing from the front of the vehicle.
Make sure to extend the mirrors before driving.
●Brushes used in automatic car washes may scratch the vehicle surface and harm your
vehicle’s paint.
●Rear spoiler (if equipped) may not be washable in some automatic car washes. There
may also be an increased risk of damage to vehicle.
■High pressure car washes
●Do not allow the nozzles of the car wash to come within close proximity of the windows.
●Before using the car wash, check that the fuel filler door on your vehicle is closed prop-
erly.
■Notes for a smart access system with push-button start
If the door handle becomes wet while the electr onic key is within the effective range, the
door may lock and unlock repeatedly. In that case, follow the following correction proce-
dures to wash the vehicle:
●Place the key in a position 6 ft. (2 m) or more separate from the vehicle while the vehi-
cle is being washed. (Take care to ensure that the key is not stolen.)
●Set the electronic key to battery-saving mode to disable the smart access system with
push-button start. ( →P. 110)
Perform the following to protect the vehicle and maintain it in prime condi-
tion: