BLUETOOTH® HANDS-FREE PHONE
SYSTEM
SymptomPossible cause Possible solution
A cellular phone cannot be registered. The cellular phone is not compatible with the in-vehicle hands-free phone system.Use a cellular phone compatible with the system. Visit the
website (www.infinitiusa/bluetooth) for model compatibility.
Registration of the cellular phone has been performed incorrectly. Check the registration procedure, and then register the
cellular phone again.
A cellular phone cannot be connected or
becomes disconnected after registration is complete. The Bluetooth® setting of the in-vehicle hands-free
phone system is turned off. Turn on the Bluetooth® setting of the system.
The Bluetooth® setting of the cellular phone is turned off. Turn on the Bluetooth® setting of the cellular phone.
The remaining battery level of the cellular phone is low. Charge the battery of the cellular phone.
The wireless Bluetooth® connection may be disrupted depending on the location of the cellular phone. Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hand-free phone
system. Do not place the cellular phone close to the seats or your body.
Registration of the cellular phone is not complete. Perform registration of the cellular phone.
A call to a particular phone number fails. If the system tries to make a call several times to the same phone number (for example: the party does notrespond to the call, the party is out of the network
service area, or the call is abandoned before the party responds), the system may reject a request to make a call to the phone number. Turn the cellular phone off and then on again to reset the
connection.
Display screen, heater and air conditioner, and audio system4-131
SymptomPossible cause Possible solution
The system does not recognize the connection
of a cellular phone and cannot receive or make a call. The cellular phone is not compatible with the
in-vehicle hands-free phone system. Use a cellular phone compatible with the system. Visit the
website (www.infinitiusa/bluetooth) for model compatibility.
The cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
The phone operation is limited by the functions (such as dial lock, etc.) of the registered cellular phone. Remove any settings that are limiting use of the cellular
phone, and then perform registration again.
Registered voice tag is cut short. Speaking of the voice tag did not fit within the 5
second recording period after the beep. Speak the voice tag within 5 seconds after the beep.
The other party cannot hear your voice. The
other party can hear your voice, but it cracks or cuts out. The cellular phone is not connected.
Check the registration procedure, and then register the
cellular phone again.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The ambient noise level is excessive. (For example: heavy rain, construction sites, inside a tunnel, oncoming vehicles, etc.) Close the windows to shut out ambient noise.
The noise generated by driving the vehicle is too loud. Reduce the vehicle speed, and then speak a command.
The incoming or outgoing voice level is too loud. Adjust the incoming or outgoing voice level properly.
The voice is cut out or noise is heard during a call. The wireless Bluetooth® connection may be disrupted
depending on the location of the cellular phone. Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hands-free phone
system. Do not place a cellular phone close to the seats or your body.
When a cellular phone is operated to make a call, the hands-free function is no longer available. Some models of a cellular phone do not switch to the
hands-free mode when they are operated to make a call. This is not a malfunction. Make a call again using the
hands-free function.
The other party’s voice cannot be heard. There is no ring tone. The volume level is set to the minimum.
Adjust the volume level.
A cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
4-132Display screen, heater and air conditioner, and audio system
SymptomPossible cause Possible solution
Each volume level (ring tone, incoming voice or outgoing voice) is different. Each volume level is not adjusted properly.
Adjust each volume level properly.
The antenna display is different between the
navigation screen (if equipped) and the screen on a cellular phone. Making or receiving a call
is unavailable even though the antenna display indicates that it is possible to do so. The antenna display varies depending on the model
of cellular phone. This does not indicate a malfunction. The antenna display
and remaining battery level shown on the navigation
screen may be different from those shown on the cellular phone screen. Use them as a reference.
A voice cannot be heard clearly when using a cellular phone behind tall buildings. Some structures such as tall buildings, etc. may
cause irregular reflection of radio waves or completely shut out radio waves that are used for cellular phones. This is not a malfunction.
Noise is heard when using a cellular phone
under/near areas of elevated railroads, high
voltage electric power cables, traffic signals, or neon billboards, etc. Electromagnetic waves that are generated from radio
devices may adversely affect the cellular phone. This is not a malfunction.
Noise is heard in the sound from the audio system while using a cellular phone. Radio waves that are generated from a cellular phone
may adversely affect the sound from the audio system. This is not a malfunction.
The sound skips. The cellular phone may have turned on the wireless
LAN (Wi-Fi). Turn off the wireless LAN (Wi-Fi).
Phonebook cannot be downloaded. An error occurred during the phone pairing process. Re-register the Bluetooth® pairing information after deleting the pairing information from both the cellularphone and the vehicle system.
Display screen, heater and air conditioner, and audio system4-133
VOICE RECOGNITION
SymptomPossible cause Possible solution
The system does not operate or fails to interpret the command correctly. The interior of the vehicle is too noisy. Close the windows or make sure the other occupants
are quiet.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The noise generated by driving the vehicle is too loud. Reduce the vehicle speed, and then speak the
command.
The voice command is spoken in a low voice. Speak the command in a louder voice.
The command is spoken too fast. Speak the command after confirming the following:
voice guidance is announced, a tone sounds, and an icon on the screen changes from white to orange.
The command is spoken too slowly. Speak in a natural voice without pausing between
words.
The system prompts to repeat a command. Pronunciation is unclear.Speak clearly.
The command is spoken too late after the tone. Speak the command within 5 seconds after confirming the following: a voice guidance is
announced, a tone sounds, and an icon on the screen changes from white to orange.
An improper command is spoken. Speak the command or a number that is displayed in
white on the screen.
Speak a command that is shown in the command list.
The system does not correctly recognize a number spoken. Many numbers are spoken at once.
Place a pause between the appropriate digits for
correct recognition by the system. When speaking a
telephone number, place a pause between area codes and dial codes, etc.
Voice recognition does not operate, and a tone sounds twice after pushing the <
>.The
<>is pushed before the system is ready to
accept voice commands. After turning on Infiniti InTouch, wait for the voice
recognition system to be ready before giving voice commands.
Display screen, heater and air conditioner, and audio system4-135
SymptomPossible cause Possible solution
The USB memory device cannot operate with voice recognition. Depending on the device, an iPhone
Ror iPodRmay be recognized as a USB memory device. This is not a malfunction
More than one audio device is connected to USB port. Only one audio device can be operated with the voice recognition system even when multiple numbers ofdevices are connected. Select an audio source to operate with the voice recognition system.
The USB/iPod operation screen is grayed out. The audio device is not connected. Connect an audio device to the system. An audio source to be operated with the voicerecognition system has not been selected. Select an audio source to be operated with the voice
recognition system.
An error message is displayed when trying to select a track and operate the USB/iPod. The track information is being processed for
registration by the system. Song information will be loaded into the system
when a new audio device is registered for the first time or when the song information in the
pre-registered device has been changed. Wait for the loading to complete (this may take from a few minutes to up to an hour).
The number of songs stored on the connected audio device exceeds its capacity. Decrease the number of songs stored on the audio
device.
No song is stored on the audio device. Store songs on the connected audio device. Storing songs with information such as artist name, album
name, song name, and playlist, etc., will make voice recognition song search available.
The Navigation item is not displayed in the voice operation menu screen. Voice Recognition command preparation for the
navigation system is not completed immediately after the system is started. Display any screen other than the Voice Recognition
screen, and then push <
>.
4-136Display screen, heater and air conditioner, and audio system
fault has been rectified, the tire pressure warn-
ing lamp goes out after you have driven for a
few minutes.
The tire pressure values indicated by the ve-
hicle information display may differ from those
measured at a filling station using a pressure
gauge. The tire pressures shown by the vehicle
information display are those measured at sea
level. At high altitudes, the tire pressure values
indicated by a pressure gauge are higher than
those shown by the vehicle information display.
In this case, do not reduce the tire pressures.
The operation of the tire pressure monitor can
be affected by interference from radio transmit-
ting equipment (e.g. radio head phones, two-
way radios) that may be being operated in or
near the vehicle.Checking the tire pressure
electronically
1. Make sure that the ignition switch is in theON position.
2. Press the
orbutton on the
steering wheel to select the [Serv.] menu.
3. Press the
orbutton to select
[Tire Pressure].
4. Press
be displayed in the vehicle information dis-
play. If the vehicle was parked for longer than 20
minutes, the [Tire pressures will be displayed
after driving a few minutes] message is shown.
After a teach-in period, the tire pressure moni-
tor automatically detects new wheels or new
sensors. If a clear allocation of tire pressure to
individual wheels is not possible, the Tire pres-
sure monitor active message is shown instead
of the tire pressure display. The tire pressures
are already being monitored.
If a replacement wheel is fitted, for a few
minutes the system may continue to show the
tire pressure of the wheel that has been re-
moved. If this occurs, note that the value dis-
played for the position where the replacement
wheel is fitted is not the same as the current tire
pressure of the replacement wheel.
NSD633
5-8Starting and driving
3. Turn the key to the START position3in the
ignition lock and release it as soon as the
engine is running.
If the engine is very hard to start because it is
flooded, depress the accelerator pedal all the
way to the floor and hold it. Turn the ignition
switch to the START position to start cranking
the engine. After 5 or 6 seconds, stop cranking
by turning the ignition switch to OFF. After
cranking the engine, release the accelerator
pedal. Crank the engine with your foot off the
accelerator pedal by depressing the brake
pedal and turning the ignition switch to start
the engine. If the engine starts, but fails to run,
repeat the above procedure.CAUTION
Do not operate the starter for more than 15
seconds at a time. If the engine does not start,
turn the ignition key to the OFF position and
wait 10 seconds before cranking again, other-
wise the starter could be damaged.
4. Warm-up
Allow the engine to idle for at least 30
seconds after starting. Do not race the en-
gine while warming it up. Drive at moderate
speed for a short distance first, especially in
cold weather. In cold weather, keep the
engine running for a minimum of2-3
minutes before shutting it off. Starting and
stopping the engine over a short period of
time may make the vehicle more difficult to
start.
5. To stop the engine, Shift the transmission to position P (Park) by pressing the
button.
and turn the ignition switch to the OFF
position. NOTE
Care should be taken to avoid situations that can
lead to potential battery discharge and potential
no-start conditions such as:
•Installation or extended use of electronic
accessories that consume battery power
when the engine is not running (Phone char-
gers, GPS, DVD players, etc.)
•Vehicle is not driven regularly and/or only
driven short distances. In these cases, the
battery may need to be charged to maintain
battery health.
Starting and driving5-17
•Keep the battery surface clean and dry. Clean
the battery with a solution of baking soda
and water.
•Make certain the terminal connections are
clean and securely tightened.
•If the vehicle is not used for 30 days or
longer, disconnect the
-negative battery
terminal cable to prevent discharge.
NOTE
Care should be taken to avoid situations that can
lead to potential battery discharge and potential
no-start conditions such as:
•Installation or extended use of electronic
accessories that consume battery power
when the engine is not running (Phone char-
gers, GPS, DVD players, etc).
•Vehicle is not driven regularly and/or only
driven short distances.
In these cases, the battery may need to be
charged to maintain battery health.
WARNING
•Do not expose the battery to flames, an elec-
trical spark or a cigarette. Hydrogen gas
generated by the battery is explosive. Ex-
plosive gases can cause blindness or injury.
Do not allow battery fluid to contact your
skin, eyes, fabrics or painted surfaces. Sul-
furic acid can cause blindness or injury. Af-
ter touching a battery or battery cap, do not
touch or rub your eyes. Thoroughly wash
your hands. If the acid contacts your eyes,
skin or clothing, immediately flush with wa-
ter for at least 15 minutes and seek medical
attention.
•Do not operate the vehicle if the fluid in the
battery is low. Low battery fluid can cause a
higher load on the battery which can gener-
ate heat, reduce battery life, and in some
cases lead to an explosion.
•When working on or near a battery, always
wear suitable eye protection and remove all
jewelry.
•Battery posts, terminals and related acces-
sories contain lead and lead compounds.
Wash hands after handling.
•Keep battery out of the reach of children.
•Do not tip the battery. Keep the vent caps
tight and the battery level.
BATTERY
Do-it-yourself8-9