
Unique Driving Character-istics
Hybrid Vehicle Operation..........................146
Plug-In Hybrid Vehicle Operation..........148
EcoSelect........................................................150
Hybrid Vehicle Frequently AskedQuestions.....................................................151
Fuel and Refueling
Safety Precautions.......................................153
Fuel Quality....................................................154
Fuel Filler Funnel Location........................155
Running Out of Fuel.....................................155
Refueling..........................................................156
Fuel Consumption.......................................158
Emission Control System..........................159
High Voltage Battery
General Information....................................162
Charging the High Voltage Battery........164
High Voltage Battery Cut-OffSwitch..........................................................169
Transmission
Automatic Transmission............................170
Brakes
General Information....................................174
Hints on Driving With Anti-LockBrakes............................................................175
Electric Parking Brake..................................175
Hill Start Assist...............................................177
Traction Control
Principle of Operation.................................179
Using Traction Control................................179
Stability Control
Principle of Operation................................180
Using Stability Control................................181
Parking Aids
Principle of Operation.................................182
Rear Parking Aid............................................182
Front Parking Aid..........................................183
Side Sensing System..................................184
Active Park Assist.........................................186
Rear View Camera........................................192
Cruise Control
Principle of Operation.................................195
Using Cruise Control....................................195
Using Adaptive Cruise Control................196
Driving Aids
Driver Alert.....................................................203
Lane Keeping System................................204
Blind Spot Information System.............208
Cross Traffic Alert.........................................210
Steering............................................................213
Pre-Collision Assist......................................214
Load Carrying
Load Limit........................................................217
Towing
Towing a Trailer.............................................222
Towing the Vehicle on Four Wheels......222
Driving Hints
Breaking-In.....................................................223
Economical Driving.....................................223
Driving Through Water...............................224
Floor Mats.......................................................224
Roadside Emergencies
Roadside Assistance..................................226
Hazard Warning Flashers..........................227
Fuel Shutoff....................................................227
Jump Starting the Vehicle........................228
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Table of Contents

ABOUT THIS MANUAL
Thank you for choosing Ford. Werecommend that you take some time toget to know your vehicle by reading thismanual. The more that you know aboutyour vehicle, the greater the safety andpleasure you will get from driving it.
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Note: This manual describes productfeatures and options available throughoutthe range of available models, sometimeseven before they are generally available. Itmay describe options not fitted to thevehicle you have purchased.
Note: Some of the illustrations in thismanual may show features as used indifferent models, so may appear differentto you on your vehicle.
Note: Always use and operate your vehiclein line with all applicable laws andregulations.
Note: Pass on this manual when sellingyour vehicle. It is an integral part of yourvehicle.
This manual may qualify the location of acomponent as left-hand side or right-handside. The side is determined when facingforward in the seat.
Right-hand side.A
Left-hand side.B
SYMBOLS GLOSSARY
These are some of the symbols you maysee on your vehicle.
Air conditioning system
Air conditioning system lubricanttype
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleumbased
Brake system
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Note:Including to the extent that anylaw pertaining to Event Data Recordersapplies to SYNC or its features, pleasenote the following: Once 911 Assist (ifequipped) is enabled (set ON), 911 Assistmay, through any paired and connectedcell phone, disclose to emergencyservices that the vehicle has been in acrash involving the deployment of anairbag or, in certain vehicles, theactivation of the fuel pump shut-off.Certain versions or updates to 911 Assistmay also be capable of being used toelectronically or verbally provide to 911operators the vehicle location (such aslatitude and longitude), and/or otherdetails about the vehicle or crash orpersonal information about theoccupants to assist 911 operators toprovide the most appropriate emergencyservices. If you do not want to disclosethis information, do not activate the 911Assist feature. See SYNC™ (page 327).
Additionally, when you connect toTraffic, Directions and Information (ifequipped, U.S. only), the service usesGPS technology and advanced vehiclesensors to collect the vehicle’s currentlocation, travel direction, and speed(“vehicle travel information”), only tohelp provide you with the directions,traffic reports, or business searchesthat you request. If you do not wantFord or its vendors to receive thisinformation, do not activate theservice. For more information, seeTraffic, Directions and Information,Terms and Conditions. See SYNC™(page 327).
CALIFORNIA PROPOSITION 65
WARNINGS
Some constituents of engineexhaust, certain vehicle components,certain fluids contained in vehiclesand certain products of component wearcontain or emit chemicals known to theState of California to cause cancer andbirth defects or other reproductive harm.
Battery posts, terminals and relatedaccessories contain lead and leadcompounds, chemicals known to theState of California to cause cancer andreproductive harm. Batteries also containother chemicals known to the State ofCalifornia to cause cancer. Wash yourhands after handling.
PERCHLORATE
Certain components in your vehicle suchas airbag modules, seatbelt pretensionersand remote control batteries may containperchlorate material. Special handlingmay apply for service or vehicle end of lifedisposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
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Introduction

12 Volt DC Power Point
WARNINGS
Do not plug optional electricalaccessories into the cigar lightersocket. Incorrect use of the cigarlighter can cause damage not covered bythe vehicle warranty, and can result in fireor serious injury.
Do not use a power point foroperating a cigar lighter. Incorrectuse of the power points can causedamage not covered by the vehiclewarranty, and can result in fire or seriousinjury.
Note:When you switch the ignition on, youcan use the socket to power 12 voltappliances with a maximum current ratingof 15 amps.
If the power supply does not work after youswitch the ignition off, switch the ignitionon.Note:Do not hang any accessory from theaccessory plug.
Note:Do not use the power point over thevehicle capacity of 12 volt DC 180 watts ora fuse may blow.
Note:Always keep the power point capsclosed when not in use.
Do not insert objects other than anaccessory plug into the power point. Thiswill damage the power point and blow thefuse.
Run the vehicle for full capacity use of thepower point.
To prevent the battery from running out ofcharge:
•Do not use the power point longer thannecessary when the vehicle is notrunning.
•Do not leave devices plugged inovernight or when you park your vehiclefor extended periods.
Locations
Power points may be in the followinglocations:
•On the front of the center console.
•Inside the center console.
•On the rear of the center console.
110 Volt AC Power Point (If Equipped)
WARNING
Do not keep electrical devicesplugged in the power point wheneverthe device is not in use. Do not useany extension cord with the 110 volt ACpower point, since it will defeat the safetyprotection design. Doing so may cause thepower point to overload due to poweringmultiple devices that can reach beyondthe 150 watt load limit and could result infire or serious injury.
Note:The power point will turn off whenthe ignition is switched off or the batteryvoltage drops below 11 volts.
Use the power point for powering electricdevices that require up to 150 watts. It ison the rear of the center console.
Note:Depending on your vehicle, the powerpoint may open to the right or upward.
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GENERAL INFORMATION
WARNING
This battery pack should only beserviced by an authorized electricvehicle technician. Improper handlingcan result in personal injury or death.
Note:The high-voltage battery does notrequire regular service maintenance.
Your vehicle consists of varioushigh-voltage components and wiring. Allof the high-voltage power flows throughspecific wiring assemblies labeled as suchor covered with a solid orange convolute,or orange striped tape, or both. Do notcome in contact with these components.
The high-voltage battery system is ahigh-voltage, lithium-ion battery system.The pack is located in the rear cargo area.The high-voltage battery system uses anair-cooled system to regulate thehigh-voltage battery temperature and helpmaximize high-voltage battery life.
Note:The high-voltage battery is equippedwith air vents in the package tray that helpto regulate its temperature. It is importantto keep these openings free of obstructions.Do not block the flow of cabin air to thisarea.
HIGH-VOLTAGE SERVICEDISCONNECT
The high-voltage service disconnect turnsoff power from the high-voltage battery.
Note:There is a disconnect circuit in yourvehicle. Disconnecting the circuit willautomatically disable the high-voltagebattery.
To disable the battery and stop allhigh-voltage electric activity in the vehicleyou can access the high-voltagedisconnect circuit. To do this, you mustunplug the circuit from the circuit portconnected to the battery.
The high-voltage service disconnect islocated behind the rear fold down seats.
Note:The service disconnect has an outerlever to aid in the proper seating of theservice disconnect lever. Remove this todisconnect the high-voltage servicedisconnect.
Service Disconnect Location forNon-Energi Vehicles
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Service Disconnect Location for EnergiVehicles
Disabling the High-Voltage Battery
1. Fold down the rear seats.
2. Locate the access door and removethe plastic cover.
3. Pull the outer cover off to expose theservice disconnect lever.
4. Slide the handle on the servicedisconnect outboard to the right. ForEnergi vehicles slide the handleoutboard and to the left.
5.Pull the handle toward you and removethe circuit from the vehicle to disablethe high-voltage battery.
Reactivating the High-Voltage Battery
Note:If you have manually disconnectedyour high-voltage shut off circuit, you willneed to reconnect the circuit before you canreactivate it. The vehicle will detect if theelectrical system is safe and reactivateautomatically.
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BREAKING-IN
You need to break in new tires forapproximately 300 miles (480kilometers). During this time, your vehiclemay exhibit some unusual drivingcharacteristics. The engine also needs tobreak in. Avoid hard accelerations anddriving too fast for the first 1000 miles(1600 kilometers). If possible, avoidcarrying heavy loads up steep gradesduring the break-in period.
ECONOMICAL DRIVING
Your fuel economy depends on:
•How you drive your vehicle.
•How you maintain your vehicle.
•The conditions you drive your vehiclein.
You may improve your fuel economy bykeeping these in mind:
•Drive your vehicle at reasonablespeeds. Traveling at 65 mph(105 km/h) uses about 15% less fuelthan traveling at 75 mph (121 km/h).
•Drive at steady speeds withoutstopping.
•Anticipate stops. Slowing down yourvehicle may eliminate the need to stop.
•Keep the tires properly inflated and useonly the recommended size.
•Switch off the heater if you do not needit. When you have the heater on, keepit at the lowest blower andtemperature setting necessary to becomfortable.
•When it is cold outside, park in a sunnylocation or a climate-controlledenvironment. This may save fuel byreducing the energy needed to heat thecabin.
•Switch off the air conditioning if you donot need it. When you have the airconditioning on, keep it at the lowestblower and highest temperaturesetting necessary to be comfortable.
•When it is hot or sunny outside, parkingin a shaded or climate-controlledenvironment will save fuel by reducingthe energy needed to cool the cabin.
•For Plug-In Hybrid vehicles, usepreconditioning to improve your fueleconomy. See High Voltage Battery(page 162).
•Switch off the heated seats if you arenot using them.
•Switch off the defroster when you nolonger need it for visibility.
•For Plug-In Hybrid vehicles, plug in andrecharge the high voltage batterywhenever possible.
•Use ECO Cruise Control, especially inhilly terrain. See Cruise Control (page195).
•Shift into low gear (L) when enhancedengine braking is needed. Otherwise,use drive gear (D) shift position.
•Combine errands and minimizestop-and-go driving. A warmed upengine works more efficiently. Whenrunning errands, go to the farthestdestination first and then work yourway back home.
•Close the windows for high-speeddriving.
•Use the recommended engine oil. SeeCapacities and Specifications (page305).
•Perform all regularly scheduledmaintenance. See ScheduledMaintenance (page 467).
•Use the coach and brake coach displayto get feedback on your economicaldrive style. See Information Displays(page 94).
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Driving Hints

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty. The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare, ifprovided with the vehicle (exceptvehicles supplied with a tire inflationkit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (7.6 L) of gasoline or 5 gal(18.9 L) of diesel fuel to a disabledvehicle. Roadside Assistance limits fueldelivery service to two no-chargeoccurrences within a 12-month period.
•Winch out — available within 100 ft(30.5 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearest
authorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicle isoperational but the trailer is not, then thetrailer does not qualify for any roadsideservices.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States Ford vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States Ford vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Company ofCanada, Limited offers a complimentaryroadside assistance program. This programis eligible within Canada or the continentalUnited States.
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Roadside Emergencies