
Unique Driving Character-istics
Hybrid Vehicle Operation..........................146
Plug-In Hybrid Vehicle Operation..........148
EcoSelect........................................................150
Hybrid Vehicle Frequently AskedQuestions.....................................................151
Fuel and Refueling
Safety Precautions.......................................153
Fuel Quality....................................................154
Fuel Filler Funnel Location........................155
Running Out of Fuel.....................................155
Refueling..........................................................156
Fuel Consumption.......................................158
Emission Control System..........................159
High Voltage Battery
General Information....................................162
Charging the High Voltage Battery........164
High Voltage Battery Cut-OffSwitch..........................................................169
Transmission
Automatic Transmission............................170
Brakes
General Information....................................174
Hints on Driving With Anti-LockBrakes............................................................175
Electric Parking Brake..................................175
Hill Start Assist...............................................177
Traction Control
Principle of Operation.................................179
Using Traction Control................................179
Stability Control
Principle of Operation................................180
Using Stability Control................................181
Parking Aids
Principle of Operation.................................182
Rear Parking Aid............................................182
Front Parking Aid..........................................183
Side Sensing System..................................184
Active Park Assist.........................................186
Rear View Camera........................................192
Cruise Control
Principle of Operation.................................195
Using Cruise Control....................................195
Using Adaptive Cruise Control................196
Driving Aids
Driver Alert.....................................................203
Lane Keeping System................................204
Blind Spot Information System.............208
Cross Traffic Alert.........................................210
Steering............................................................213
Pre-Collision Assist......................................214
Load Carrying
Load Limit........................................................217
Towing
Towing a Trailer.............................................222
Towing the Vehicle on Four Wheels......222
Driving Hints
Breaking-In.....................................................223
Economical Driving.....................................223
Driving Through Water...............................224
Floor Mats.......................................................224
Roadside Emergencies
Roadside Assistance..................................226
Hazard Warning Flashers..........................227
Fuel Shutoff....................................................227
Jump Starting the Vehicle........................228
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Table of Contents

Brake Coach Display:
The Brake Coach appears after the vehiclehas come to a stop. It coaches you to brakein a manner which maximizes the amountof energy returned through theregenerative braking system. The percentdisplayed is an indication of theregenerative braking efficiency with 100%representing the maximum amount ofenergy recovery.
You can switch this feature on or off in theinformation displays settings menu. SeeGeneral Information (page 94).
Trip Summary:
Trip Summary displays upon shutting offyour vehicle. The information is cumulativeover the last trip. A new trip begins eachtime your start your vehicle (when theReady to Drive message comes on).
•Distance - Displays the total distancetraveled, distance traveled on batterypower only (EV distance) and Regendistance. Regen distance is theestimated range gained from energyrecaptured through regenerativebraking.
•Energy Use - Displays the average fueleconomy. In addition for Energi,displays the total electrical energy usedwhile in Plug-in Power Mode in kilowatthours (kWh).
•Brake Score - The percent displayed isan indication of the regenerativebraking efficiency for the trip.
Note:Corresponding trip efficiency leavesappear on the right information display uponshutting off your Hybrid vehicle. On Energivehicles, the trip efficiency leaves are shownon the right information display when thevehicle operates in Hybrid Mode for theentire trip. For trips with Plug-in Power Modeoperation, an estimate of your EVRange/Full Charge is provided along with alisting of factors and their contributions tothis estimate. See Next Full Charge underRight Information Display in this chapter.
Right Information Display
Entertainment
See General Information (page 365).
Phone
See General Information (page 365).
Navigation or Compass
See General Information (page 365).
Fuel Economy
See General Information (page 94).
Vehicle Range
Vehicle range indicates the estimateddistance your vehicle will travel with theenergy currently onboard. The range isdisplayed at the bottom of the screen withgasoline range shown in white and electricrange (Energi only) shown in blue.
•Gasoline Range: Is the estimateddistance to empty based on the fuelremaining in the tank.
•Electric Range: Is the estimateddistance you can travel in Plug-InPower Mode with the engine off. Thisrange is based on a calculationdetermined by the amount of energystored in the high voltage battery as aresult of charging while plugged in andthe energy being used while driving.
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Instrument Cluster

Battery and Charging System (12 volt)
ActionMessage
The charging system needs servicing. If the warning stays onor continues to come on, contact an authorized dealer as soonas possible.
Check Charging System
The battery management system detects an extended low-voltage condition. The system will disable various vehiclefeatures to help preserve the battery. Turn off as many of theelectrical loads as soon as possible to improve system voltage.If the system voltage has recovered, the disabled featureswill operate again as normal.
Low Battery FeaturesTemporarily Turned Off
The battery management system determines that the batteryis at a low state of charge. Turn the ignition off as soon aspossible to protect the battery. This message will clear onceyour start your vehicle and the battery state of charge hasrecovered. Turning off unnecessary electrical loads will allowfaster battery state-of-charge recovery.
Turn Power Off To SaveBattery
Battery and Charging System (High Voltage)
ActionMessage
Your vehicle needs confirmation it is unplugged beforeallowing a start. You must make sure your vehicle is unpluggedand you respond to the message prompt before starting yourvehicle.
Vehicle Plugged In ? YesNo
Your vehicle detects it is still plugged in after you attempt tostart it.Unplug Prior to StartingVehicle
Your vehicle is ready to drive.Ready to Drive
Your vehicle is ready to drive. You have XXX% plug-in energyavailable.Ready to Drive XXX%Charged
You selected EV Now mode with the EV button.EV Now BatteryPowered
You selected EV Later mode with the EV button.EV Later XX% Plug-inEnergy Reserved
You selected Auto EV mode with the EV button.Auto EV Normal Opera-tion
EV Now is unavailable.EV Now Not Available
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Information Displays

•Keep the tires properly inflated andonly use the recommended size.
•Aggressive driving increases theamount of energy required to moveyour vehicle. In general, you canachieve better fuel economy with mildto moderate acceleration anddeceleration. Moderate braking isparticularly important since it allowsyou to maximize the energy capturedby the regenerative braking system.
Additional Tips:
•Do not carry extra loads.
•Be mindful of adding externalaccessories that may increaseaerodynamic drag.
•Observe posted speed limits.
•Perform all scheduled maintenance.
•There is no need to wait for your engineto warm up. The vehicle is ready todrive immediately after starting.
PLUG-IN HYBRID VEHICLE
OPERATION
Plug-in Power Mode and HybridMode
You must plug in your Energi vehicleregularly for optimal use of the highvoltage battery's extended rangecapability. Charging your vehicle addselectrical energy. This energy is used topropel the vehicle in plug-in power mode.
Estimated electric range is shown in bluenext to gasoline range at the bottom of theright information display. You can alsoconfigure MyView to include detailedvehicle range information. See Gauges(page 86).
The system maximizes the use ofelectric-only operation in plug-in powermode. System conditions may requireengine operation; however, the systemuses plug-in power whenever possible.
When your plug-in power is depleted, thepowertrain system will automaticallyswitch to hybrid mode. Hybrid mode usesboth the gasoline engine and electricmotor to power your vehicle and maximizefuel economy.
EV Modes
Your vehicle contains selectableEV modes through the EV buttonlocated on the center of theinstrument panel, below the climatecontrols.
These modes are available when yourvehicle can run under high voltage batterypower. With your vehicle in driving mode,you can change EV modes with each pressof the EV button. The current mode will bedisplayed in the left-hand instrumentcluster screen.
Auto EV
This mode provides anautomatic use of high voltagebattery power during the drive,staying in electric mode when possible andrunning the engine when needed. Thismode will be the only one available if theplug-in power has been depleted.
EV Now
This mode provides an electriconly driving experience. Theleft-hand information displaychanges to a screen displaying youraverage miles or kilometers per chargealong with EV specific tools and functions.
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Unique Driving CharacteristicsE144814 E155152 E144814

AnswerQuestion
Your vehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. This maybe higher than expected during heavyaccelerations, and may fluctuate whendriving at a steady speed. These are charac-teristics of the Atkinson engine cycle andthe transmission technology that helpmaximize your hybrid's fuel economy.
Why does my engine rev up so high some-times when I accelerate?
The fan noise comes from a fan locatednext to the high voltage battery pack. Thisfan turns on when the battery requirescooling air. The fan speed, and associatednoise level, will change according to theamount of cooling required to maintaingood performance. Maintaining the batterytemperature at optimal conditions alsoprolongs the useful life of the battery andhelps to achieve better fuel economy.
What is the fan noise I hear from the rearof my hybrid?
Change the engine oil every 10000 miles(16000 kilometers) or once per year undernormal operating conditions.
What is the engine oil change serviceinterval?
Your hybrid vehicle can use E15 (15%ethanol, 85% gasoline) fuel, but you maynotice slightly reduced fuel economybecause ethanol contains less energy pergallon than gasoline. Your hybrid vehicle isnot designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and howwill it affect my fuel economy?
The high voltage battery system is designedto last the life of the vehicle and requiresno maintenance.
How long will my high voltage battery last?Does it need maintenance?
There are no provisions for charging thehigh voltage battery from a power supplyexternal to the vehicle. (For C-MAX Energivehicles, the vehicle can be plugged into a110-volt outlet with charge cord provided.)
Can you charge the battery with a plug intoan A/C outlet?
Yes. Your hybrid vehicle can be flat towedwithout modification. See Towing (page222).
Can I tow the hybrid behind my motor homewith all four wheels down?
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Unique Driving Characteristics

Your vehicle is equipped with variousemission control components and acatalytic converter that will enable yourvehicle to comply with applicable exhaustemission standards.
To make sure that the catalytic converterand other emission control componentscontinue to work properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while yourvehicle is moving, especially at highspeeds.
•Have the items listed in scheduledmaintenance information performedaccording to the specified schedule.
The scheduled maintenance items listedin scheduled maintenance information areessential to the life and performance ofyour vehicle and to its emissions system.
If you use anything other than Ford,Motorcraft or Ford-authorized parts formaintenance replacements or for serviceof components affecting emission control,such non-Ford parts should be equivalentto genuine Ford Motor Company parts inperformance and durability.
Illumination of the service engine soonindicator, charging system warning light orthe temperature warning light, fluid leaks,strange odors, smoke or loss of enginepower could indicate that the emissioncontrol system is not working properly.
An improperly operating or damagedexhaust system may allow exhaust toenter the vehicle. Have a damaged orimproperly operating exhaust systeminspected and repaired immediately.
Do not make any unauthorized changes toyour vehicle or engine. By law, vehicleowners and anyone who manufactures,repairs, services, sells, leases, tradesvehicles, or supervises a fleet of vehiclesare not permitted to intentionally remove
an emission control device or prevent itfrom working. Information about yourvehicle’s emission system is on the VehicleEmission Control Information Decallocated on or near the engine. This decalalso lists engine displacement.
Please consult your warranty informationfor complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as theon-board diagnostics system (OBD-II) thatmonitors the engine’s emission controlsystem. The system protects theenvironment by making sure that yourvehicle continues to meet governmentemission standards. The OBD-II systemalso assists a service technician in properlyservicing your vehicle.
When the service engine soonindicator illuminates, the OBD-IIsystem has detected amalfunction. Temporary malfunctions maycause the service engine soon indicator toilluminate. Examples are:
1. Your vehicle has run out of fuel—theengine may misfire or run poorly.
2. Poor fuel quality or water in thefuel—the engine may misfire or runpoorly.
3. The fuel fill inlet may not have closedproperly. See Refueling (page 156).
4. Driving through deep water—theelectrical system may be wet.
You can correct these temporarymalfunctions by filling the fuel tank withgood quality fuel, properly closing the fuelfill inlet or letting the electrical system dryout. After three driving cycles without theseor any other temporary malfunctions
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Fuel and Refueling

CHARGING THE HIGH
VOLTAGE BATTERY
Energi Vehicles
WARNINGS
Do not use the 120 volt conveniencecord with an extension cord,two-prong adapter, surge protector,timer or other adapter.
In Canada, do not use the 120 voltconvenience cord in commercialgarages.
This equipment has arcing orsparking parts. Do not expose toflammable vapours. Position thisequipment at least 18 in (450 mm) abovethe floor.
The AC wall plug must fit firmly intothe AC outlet. If the connection feelsloose, worn or the AC outlet isdamaged, please have a qualifiedelectrician replace the AC outlet. Using aconvenience cord with a worn outlet maycause burns, property damage andincrease the risk of electric shock.
Charging Equipment
Your vehicle is equipped with a standard120 volt convenience cord located in thefloor compartment behind the driver seat.Lift the load floor carpet in the rear of yourvehicle to access the 120 volt conveniencecord.
The 120 volt convenience cord allows youto charge the high voltage battery using astandard 120 volt household outlet.
Note:It takes approximately seven hoursto completely charge an empty batteryusing the standard 120 volt conveniencecord.
We recommend upgrading to the optional240 volt charging station for faster moreefficient charging. It takes approximately2.5 hours to completely charge an emptybattery using a 240 volt charging station.
Note:The electrical source must meetcertain requirements for the high-voltagebatteries to charge. The AC outlet must bea three-prong 110-120 volt AC outlet that isproperly grounded, 15–20 amps (or greater)and in good condition. You must use adedicated line, which means you cannothave other appliances connected to thesame circuit. If you do not use a dedicatedcircuit, the circuit breaker could trip or open.If you do not have a dedicated circuit,contact a licensed professional electricianfor proper installation.
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High Voltage BatteryE163425 E145429

Make sure that the 120 volt conveniencecord is completely unwound beforecharging. Always plug the cord into the ACoutlet before connecting the chargingcoupler into the charge port on yourvehicle.
120 Volt Convenience Cord
Power.A.
Check outlet.B.
Fault.C.
Vehicle.D.
Note:When the convenience cord isplugged into an outlet, use the followingtable to determine your vehicle chargestatus. If the POWER indicator light is offafter plugging in the convenience cord, usea different outlet.
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High Voltage BatteryE197446
A
B
C
D