
MYKEY TROUBLESHOOTING
Potential causesCondition
· The key or transmitter used to start thevehicle does not have admin privileges.I cannot create a MyKey.
· Vehicles with keyless start: Make sure youplace the transmitter into the backup posi-tion. See Starting a Gasoline Engine(page 174).· The key or transmitter used to start thevehicle is the only admin key. There alwayshas to be at least one admin key.· SecuriLock passive anti-theft system isdisabled or in unlimited mode.
· The key or transmitter used to start thevehicle does not have admin privileges.I cannot program the configurable settings.
· There are no MyKeys programmed to thevehicle. See Creating a MyKey (page 62).
· An admin transmitter is present when youstarted your vehicle.For vehicles with keyless start: No MyKeyrestrictions are available when starting thevehicle.· There are no MyKeys programmed to thevehicle. See Creating a MyKey (page 62).
· The key or transmitter used to start thevehicle does not have admin privileges.I cannot clear the MyKeys.
· No MyKeys are created. See Creating aMyKey (page 62).
· Purchase a new key or transmitter fromyour authorized dealer.I lost the only admin key.
· Program a spare key or transmitter. Youmay need to see your authorized dealer.See Passive Anti-Theft System (page74).
I lost a key.
· The MyKey user is not using the MyKey.MyKey distances do not accumulate.· An admin key holder cleared the MyKeysand created new MyKeys.· The key system has been reset.
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MyKey™

KEYLESS ENTRY (If Equipped)
SECURICODE™ KEYLESS ENTRYKEYPAD
The keypad is near the driver window andilluminates when you touch it.
Note:If you enter your entry code too faston the keypad, the unlock function may notwork. Re-enter your entry code more slowly.
You can use the keypad to:
•Lock or unlock the doors and liftgate.
•Program and erase user codes.
•Arm and disarm the anti-theft alarm.
You can operate the keypad with thefactory-set five-digit entry code. The codeis located on the owner’s wallet card in theglove box and is available from anauthorized dealer. You can also create upto five of your own five-digit personal entrycodes.
Programming a Personal Entry Code
To create your own personal entry code:
1. Enter the factory-set code.
2. Press 1·2 on the keypad within fiveseconds.
3.Enter your personal five-digit code. Youmust enter each number within fiveseconds of each other.
4. Press 1·2 on the keypad to savepersonal code one.
The doors will lock then unlock to confirmthat programming was successful.
To program additional personal entrycodes, repeat Steps 1-3, then for Step 4:
•Press 3·4 to save personal code two.
•Press 5·6 to save personal code three.
•Press 7·8 to save personal code four.
•Press 9·0 to save personal code five.
Tips:
•Do not set a code that uses five of thesame number.
•Do not use five numbers in sequentialorder.
•The factory-set code will work even ifyou have set your own personal code.
Erasing a Personal Code
1. Enter the factory-set five-digit code.
2. Press and release 1·2 on the keypadwithin five seconds.
3. Press and hold 1·2 for two seconds.This must be done within five secondsof completing Step 2.
All personal codes erase and only thefactory-set five-digit code will work.
Recalling Memory Positions (IfEquipped)
The programmed entry codes will recalldriver memory positions as follows:
•Entry code one will recall driver 1memory positions.
•Entry code two will recall driver 2memory positions.
•Entry code three will recall driver 3memory positions.
Note:Personal entry codes four and fivewill not recall memory positions
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Anti-Scan Feature
The keypad will go into an anti-scan modeif you enter the wrong code seven times(35 consecutive button presses). Thismode disables the keypad for one minuteand the keypad lamp will flash.
The anti-scan feature will turn off after:
•One minute of keypad inactivity.
•Pressing the unlock button on theremote control.
•Switching the ignition on.
•Unlocking the vehicle using intelligentaccess.
Unlocking and Locking the Doors
To Unlock the Driver Door
Enter the factory-set five-digit code or yourpersonal code. You must press eachnumber within five seconds of each other.The interior lamps illuminate.
Note:All doors unlock if you disable thetwo-stage unlocking feature. See GeneralInformation (page 111).
To Unlock All Doors
Enter the factory-set code or your personalcode, then press 3·4 control within fiveseconds.
To Lock All Doors
Press and hold 7·8 and 9·0 at the sametime with the driver door closed. You donot need to enter the keypad code first.
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Doors and Locks

TAILGATE LOCK (If Equipped)
The tailgate lock can help prevent theft ofthe tailgate.
Insert the ignition key into the tailgate lock.Turn it to the left to lock the tailgate. Turnit to the right to unlock the tailgate.
REMOVING THE TAILGATE
WARNING
Always properly secure cargo toprevent shifting cargo or cargo fallingfrom the vehicle. Failure to do socould result in compromised vehiclestability and serious personal injury tovehicle occupants or others.
You can remove the tailgate for moreloading room.
1. Obtain the tailgate removal kit fromthe glove box.
2. Locate and disconnect the frameconnections. They are on the left-handside of the vehicle.
Note:Your vehicle may have up to threeframe connections.
3. Install the caps from the tailgateremoval kit on the in-line connectorsthat remain on the vehicle.
Note:If you do not install the caps on theconnectors, some features may not operateas intended.
4. Partially lower the tailgate. Carefullyfeed the tailgate harness up throughthe bumper and place it out of the way.
5. Lower the tailgate.
6. Use a screwdriver to gently pry thespring clip on each connector past thehead of the support screw. Disconnectthe cable.
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2.Push the handle back into the tailgate.
3.Rotate the step up until it is horizontal,then push it back into the tailgate untilthe step is secure.
BED EXTENDER (If Equipped)
Note:Do not use the bed extender whendriving off road.
Note:Make sure to engage the locking pinsand knobs fully before driving your vehicle.
Note:Make sure to secure all cargo.
Note:Do not exceed 150 pounds (68kilograms) on the tailgate when your vehicleis moving.
Note:Do not keep the bed extender in thetailgate mode when you are not using it forrestraining cargo. Always keep the bedextender in the grocery mode or the stowedposition with the tailgate closed.
Tailgate mode
1. Pull the locking pin toward the centerof your vehicle.
2.Open the latches to release the panels.
3. Rotate the panels toward the tailgate.Repeat Steps 1-3 on the other side ofyour vehicle.
4. Connect the two panels. Rotate bothknobs one-quarter turn clockwise tosecure the panels.
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PASSIVE ANTI-THEFT
SYSTEM
Note: The system is not compatible withnon-Ford aftermarket remote start systems.Use of these systems may result in enginestarting problems and a loss of securityprotection.
Note: Metallic objects, electronic devicesor a second coded key on the same keychain may result in vehicle startingproblems, especially if they are too close tothe key when starting your vehicle. Preventthese objects from touching the coded keywhen starting your vehicle. Switch theignition off, move all objects on the keychain away from the coded key and restartyour vehicle if a problem occurs.
Note: Do not leave a duplicate coded keyin your vehicle. Always take your keys andlock all doors when leaving your vehicle.
SecuriLock®
The system helps prevent the engine fromstarting unless you use a coded keyprogrammed to your vehicle. Using thewrong key may prevent your vehicle fromstarting. A message may appear in theinformation display.
If you are unable to start your vehicle witha coded key, it is not operating correctly.A message may appear in the informationdisplay.
Automatic Arming
The system arms when you switch theignition off.
Automatic Disarming
The system disarms when you switch theignition on with a coded key.
Replacement Keys
Note:Your vehicle comes with two keys.
The integrated keyhead transmitterfunctions as a programmed ignition keythat operates all the locks and starts yourvehicle, as well as a remote control.
The intelligent access key functions as aprogrammed key that operates the driverdoor lock and turns on the intelligentaccess with push button start system, aswell as a remote control.
If your coded keys are lost or stolen andyou do not have an extra coded key, youneed to erase the key codes from yourvehicle and program new coded keys.Contact an authorized dealer.
Store an extra programmed key away fromyour vehicle in a safe place. You canpurchase replacement keys or remotecontrols from an authorized dealer.
Programming a Spare IntegratedKeyhead Transmitter
Note:You can program a maximum of sixkeys to your vehicle. All six can be integratedkeyhead transmitters.
You can program your own integratedkeyhead transmitter or standardSecuriLock coded keys to your vehicle.This procedure programs both the vehicleimmobilizer keycode and the remotecontrol to your vehicle.
Only use integrated keyhead transmittersor standard SecuriLock keys.
You must have two previouslyprogrammed coded keys and the newunprogrammed key readily accessible.Contact an authorized dealer to have thespare key programmed if two previouslyprogrammed keys are not available.
Read and understand the entire procedurebefore you begin.
1.Insert the first previously programmedcoded key into the ignition.
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2.Switch the ignition from off to on. Keepthe ignition on for at least 3 seconds,but no more than 10 seconds.
3.Switch the ignition off and remove thefirst coded key from the ignition.
4. After at least 3 seconds but within 10seconds of switching the ignition off,insert the second previously coded keyinto the ignition.
5.Switch the ignition from off to on. Keepthe ignition on for at least 3 seconds,but no more than 10 seconds.
6.Switch the ignition off and remove thesecond previously programmed codedkey from the ignition.
7. After at least 3 seconds but within 10seconds of switching the ignition offand removing the previouslyprogrammed coded key, insert the newunprogrammed key into the ignition.
8.Switch the ignition from off to on. Keepthe ignition on for at least six seconds.
9.Remove the newly programmed codedkey from the ignition.
If you have successfully programmed thenew integrated keyhead transmitter, it willstart your vehicle and operate the remoteentry system.
If programming was unsuccessful, wait 10seconds and repeat steps 1 through 9. Ifyou are still unsuccessful, take your vehicleto your authorized dealer.
Programming a Spare IntelligentAccess Key
Note:You can program a maximum of sixkeys to your vehicle. All six must beintelligent access keys.
This procedure programs both the vehicleimmobilizer keycode and the remotecontrol to your vehicle.
You must have two previouslyprogrammed intelligent access keys insideyour vehicle and the new unprogrammedintelligent access key readily accessible.Contact an authorized dealer to have thespare key programmed if two previouslyprogrammed keys are not available.
Make sure that the ignition is switched offbefore beginning this procedure. Make surethat you close all the doors beforebeginning and that they remain closedthroughout the procedure. Carry out allsteps within 30 seconds of starting thesequence. Stop and wait for at least oneminute before starting again if you carryout any steps out of sequence.
Read and understand the entire procedurebefore you begin.
1. Remove the key blade from thetransmitter.
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2. Remove the tray and the cover fromthe center console. With the buttonsfacing upward, place the first intelligentaccess key in the backup slot.
3. Press the push button ignition switch.
4. Wait five seconds and then press thepush button ignition switch again.
5. Remove the intelligent access key.
6. Within 10 seconds, place a secondprogrammed intelligent access key inthe backup slot and press the pushbutton ignition switch.
7. Wait five seconds and then press thepush button ignition switch again.
8. Remove the intelligent access key.
9. Wait five seconds, then place theunprogrammed intelligent access keyin the backup slot and press the pushbutton ignition switch.
Programming is now complete. Check thatthe remote control functions operate andyour vehicle starts with the new intelligentaccess key.
If programming was unsuccessful, wait 10seconds and repeat steps 1 through 7. Ifyou are still unsuccessful, take your vehicleto your authorized dealer.
ANTI-THEFT ALARM (If Equipped)
The active anti-theft system is designedto warn you in the event of unauthorizedvehicle entry and is also designed to helpprevent unwanted towing of your vehicle.You can choose what is monitored byarming the system in different ways. SeeInformation Displays (page 111).
The direction indicators flash and the hornsounds if the system triggers while thealarm is armed.
Take all remote controls to an authorizeddealer if there is any potential alarmproblem with your vehicle.
Reduced Guard (If Equipped)
To monitor the following:
•Doors.
•Hood.
•Tailgate.
Lock your vehicle using the key in the driverdoor lock cylinder.
Full Guard (If Equipped)
To monitor the following:
•Doors.
•Hood.
•Tailgate.
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