Changing the Engine Air Filter - 6.7LDiesel............................................................357
Changing the Engine-Mounted andDiesel Fuel Conditioner Module FuelFilters - 6.7L Diesel..................................359
Vehicle Care
General Information...................................364
Cleaning Products.......................................364
Cleaning the Exterior..................................365
Waxing.............................................................366
Cleaning the Engine...................................366
Cleaning the Exhaust - 6.7L Diesel........367
Cleaning the Windows and WiperBlades..........................................................367
Cleaning the Interior...................................368
Cleaning the Instrument Panel andInstrument Cluster Lens.......................368
Cleaning Leather Seats.............................369
Repairing Minor Paint Damage..............370
Cleaning the Wheels..................................370
Vehicle Storage..............................................371
Wheels and Tires
General Information...................................374
Tire Care...........................................................377
Using Snow Chains.....................................394
Tire Pressure Monitoring System..........394
Changing a Road Wheel...........................402
Technical Specifications............................413
Capacities and Specific-ations
Engine Specifications - 6.2L.....................415
Engine Specifications - 6.7L Diesel........415
Engine Specifications - 6.8L....................416
Motorcraft Parts - 6.2L...............................417
Motorcraft Parts - 6.7L Diesel..................418
Motorcraft Parts - 6.8L..............................419
Vehicle Identification Number...............420
Vehicle Certification Label........................421
Transmission Code Designation.............421
Capacities and Specifications - 6.2L....422
Capacities and Specifications - 6.7LDiesel............................................................427
Capacities and Specifications -6.8L...............................................................434
Audio System
General Information....................................441
Audio Unit - Vehicles With: AM/FM/CD..................................................................442
Audio Unit - Vehicles With: AM/FM/CD/SYNC............................................................443
Audio Unit - Vehicles With: AM/FM/CD/Touchscreen Display..............................447
Digital Radio..................................................448
Satellite Radio...............................................451
USB Port.........................................................454
SYNC™
General Information...................................455
Using Voice Recognition...........................457
Using SYNC™ With Your Phone...........459
SYNC™ Applications and Services.......471
Using SYNC™ With Your MediaPlayer...........................................................476
SYNC™ Troubleshooting.........................485
SYNC™ 3
General Information...................................493
Home Screen................................................504
Using Voice Recognition...........................505
Entertainment................................................512
Climate............................................................522
Phone...............................................................524
Navigation......................................................530
Apps.................................................................538
Settings............................................................541
SYNC™ 3 Troubleshooting......................553
5
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201710, Second Printing
Table of Contents
Note:If it appears that automatic controlof the high beams is not functioningproperly, check the windshield in front ofthe camera for a blockage. A clear view ofthe road is required for proper systemoperation. Have any windshield damage inthe area of the camera’s field-of-viewrepaired.
Note:If the system detects a blockage, forexample bird droppings, bug splatter, snowor ice, the system will go into low beammode until you clear the blockage. Amessage may also appear in the instrumentcluster display noting the front camera isblocked.
Note:Typical road dust, dirt and waterspots will not affect the performance of theautomatic high beam system. However, incold or inclement weather conditions, youwill notice a decrease in the availability ofthe high beam system, especially at startup. If you want to change the beam stateindependently of the system, you mayswitch the high beams on or off using themultifunction switch. Automatic control willresume when conditions are correct.
Note:Modification of the vehicle ride heightsuch as using much larger tires, maydegrade feature performance.
A camera sensor, centrally mountedbehind the windshield of your vehicle,continuously monitors conditions to decidewhen to switch the high beams off and on.
Once the system is active, the high beamswill switch on if:
•the ambient light level is low enough
•there is no traffic in front of the vehicle
•the vehicle speed is greater thanapproximately 32 mph (52 km/h).
The high beams will switch off if:
•the system detects the headlamps ofan approaching vehicle or the taillamps of a preceding vehicle.
•vehicle speed falls belowapproximately 27 mph (44 km/h)
•the ambient light level is high enoughthat high beams are not required
•the system detects severe rain, snowor fog
•the camera is blocked.
Activating the System
Switch the system on using the informationdisplay. See Information Displays (page111). Switch the autolamps on. SeeAutolamps (page 87).
Manually Overriding the System
89
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201710, Second Printing
LightingE142451 E169254
Starting System
ActionMessage
A reminder to apply the brake when starting your vehicle .To START Press Brake
The starter has exceeded its cranking time in attempting tostart your vehicle.Cranking Time Exceeded
The starter is attempting to start your vehicle.Engine Start PendingPlease Wait
The system has cancelled the pending start.Pending Start Cancelled
Tire Pressure Monitoring System
ActionMessage
One or more tires on your vehicle has low tire pressure. SeeTire Pressure Monitoring System (page 394).Tire Pressure Low
The tire pressure monitoring system is malfunctioning. If thewarning stays on or continues to come on, contact anauthorized dealer. See Tire Pressure Monitoring System(page 394).
Tire Pressure MonitorFault
A tire pressure sensor is malfunctioning or your spare tire is inuse. See Tire Pressure Monitoring System (page 394). Ifthe warning stays on or continues to come on, contact anauthorized dealer as soon as possible.
Tire Pressure SensorFault
Trailer
ActionMessage
The current gain setting for the trailer brake.Trailer Brake Gain: {trailer gainvalue:#0.0}
The current gain setting for the trailer brake when atrailer is not connected.Trailer Brake Gain: {trailer gainvalue:#0.0} No Trailer
Faults sensed in the Integrated Trailer Brake ControlModule followed by a single chime. See Towing aTrailer (page 268).
Trailer Brake Module Fault
A correct trailer connection is sensed during a givenignition cycle.Trailer Connected
142
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201710, Second Printing
Information Displays
ActionMessage
A trailer connection becomes disconnected, eitherintentionally or unintentionally, and has been sensedduring a given ignition cycle.
Trailer Disconnected
The trailer sway control has detected trailer sway.Trailer Sway Reduce Speed
There are certain faults in your vehicle wiring and trailerwiring/brake system. See Towing a Trailer (page 268).Trailer Wiring Fault
There is a fault with your trailer turn lamp. Check yourlamp.Trailer Left Turn Lamps FaultCheck Lamps
There is a fault with your trailer turn lamp. Check yourlamp.Trailer Right Turn Lamps FaultCheck Lamps
There is a fault with your trailer battery. See Towinga Trailer (page 268).Trailer Battery Not Charging SeeManual
There is a fault with your vehicle trailer lighting module.See Towing a Trailer (page 268).Trailer Lighting Module FaultSee Manual
One or more tires on your trailer is below the specifiedtire pressure.Trailer Tire Low Specified:
A trailer tire pressure sensor is malfunctioning. If thewarning stays on or continues to come on, contact anauthorized dealer as soon as possible.
Trailer Tire Pressure SensorFault
The trailer tire pressure monitoring system ismalfunctioning. If the warning stays on or continuesto come on, contact an authorized dealer.
Trailer Tire Pressure MonitorFault
The system cannot detect the trailer tire pressuremonitoring system.Trailer Tire Pressure MonitorCapability Not Detected
The trailer tire pressure monitoring system is not setup.See General Information (page 111).Trailer Tire Pressure IndicationNot Setup See Manual
143
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201710, Second Printing
Information Displays
9. Start your vehicle.
Perform Steps 4 through 8 in reverse order,making sure to engage the hinge pivotsbetween the upper and lower halves of theshroud. Keep slight pressure in the forwarddirection as you rotate the halves together.
If Your Vehicle Gets Stuck In Mudor Snow
Note:Do not rock your vehicle if the engineis not at normal operating temperature ordamage to the transmission may occur.
Note:Do not rock your vehicle for morethan a minute or damage to thetransmission and tires may occur, or theengine may overheat.
If your vehicle is stuck in mud or snow, youmay rock it out by shifting between forwardand reverse gears, stopping between shiftsin a steady pattern. Press lightly on theaccelerator in each gear.
POWER TAKE-OFF
WARNING
Use of auxiliary equipment thatexceeds the maximum PowerTake-Off (PTO) load specified in theFord Truck Body Builders Layout Book canadversely affect the performance of thepowertrain system. Refer to the BodyBuilders Layout Book for instructions aboutthe appropriate installation of additionalequipment.
Auxiliary equipment called power take-off,or PTO, is often added to the engine ortransmission to operate utility equipment.Examples include a wheel-lift for towtrucks, cranes, tools for construction or tireservice, and pumping fluids. PTOapplications draw auxiliary horsepowerfrom the powertrain, often while thevehicle is stationary. In this condition, thereis limited cooling air flow through theradiator and around the vehicle thatnormally occurs when a vehicle is moving.The aftermarket PTO system installer,having the most knowledge of the finalapplication, is responsible for determiningwhether additional chassis heat protectionor powertrain cooling is required, andalerting the user to the safe and properoperation.
Ford Super Duty Vehicles are approved foruse as a stationary (including split shaftcapability) or mobile power source, withinlimits and operating guidelines detailed inthe Ford Truck Body Builders Layout Book,found at www.fleet.ford.com/truckbbas,and through the Ford Truck Body BuildersAdvisory Service.
209
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201710, Second Printing
TransmissionE163186
USING FOUR-WHEEL DRIVE
Note:For important information regardingthe safe operation of this type of vehicle,see General Information in the Wheels andTires chapter.
Note:Do not use 4H or 4L mode on dry,hard surfaced roads. Doing so can produceexcessive noise, increase tire wear and maydamage drive components. 4X4 mode isonly intended for consistently slippery orloose surfaces. Use of 4L mode on thesesurfaces may produce some noise (such asoccasional clunks), but will not damagedrive components.
Note:If 4X4 low is selected while thevehicle is moving above 3 mph (5 km/h),the 4WD system will not perform a shift.This is normal and should be no reason forconcern. Refer to Shifting to or from 4L (4X4Low) for proper operation.
Note:You can switch on and switch off theelectronic locking differential by pulling the4WD control (4WD vehicles) or turning theelectronic locking differential control (2WDvehicles). See Electronic LockingDifferential (page 219).
Manual Shift On Stop (MSOS)4WD system (If Equipped)
Note:The vehicle should not be driven in4X4 High or 4X4 Low modes with the hublocks set to FREE as this condition maydamage driveline system components.
The 4WD system is engaged or disengagedby rotating the control for both front wheelhub locks from the FREE or LOCK position,then manually engaging or disengaging thetransfer case with the floor-mountedshifter. For increased fuel economy in 2WD,rotate both hub locks to the FREE position.
Electronic Shift-On-the-Fly(ESOF) 4WD system (If Equipped)
Note:If 4X4 Low is selected while thevehicle is moving above 3 mph (5 km/h),the 4WD system will not perform a shift.This is normal and should be no reason forconcern. Refer to Shifting to or from 4L (4X4Low) for proper system operation.
Note:Auto-manual hub locks can bemanually overridden by rotating the hub lockcontrol from AUTO to LOCK.
210
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201710, Second Printing
Four-Wheel Drive (If Equipped)LOC K
EERF
E163187 LOC K
OTUA
E163188
Basic Operating Principles
•Drive slower in strong crosswinds whichcan affect the normal steeringcharacteristics of your vehicle.
•When driving your vehicle on surfacesmade slippery by loose sand, water,gravel, snow or ice proceed with care.
•Do not use 4H or 4L on dry, hardsurfaced roads. Doing so will produceexcessive noise, increase tire wear andmay damage drive components. 4H or4L modes are only intended forconsistently slippery or loose surfaces.
If Your Vehicle leaves the Road
If your vehicle leaves the road, reduce yourvehicle speed and avoid severe braking.When your vehicle speed has been reducedease your vehicle back onto the road. Donot turn the steering wheel sharply whilereturning your vehicle to the road.
It may be safer to stay on the shoulder ofthe road and slow down gradually beforereturning to the road. You may lose controlif you do not slow down or if you turn thesteering wheel too sharply or abruptly.
It may be less risky to strike small objects,such as freeway reflectors, with minordamage to your vehicle rather thanattempt a sudden return to the road whichcould cause your vehicle to slide sidewaysout of control or roll over. Remember, yoursafety and the safety of others should beyour primary concern.
Emergency Maneuvers
In an unavoidable emergency situationwhere a sudden sharp turn must be made,remember to avoid over-driving yourvehicle (i.e. turn the steering wheel only asrapidly and as far as required to avoid theemergency). Excessive steering can resultin loss of vehicle control. Apply smoothpressure to the accelerator pedal or brakepedal when changes in vehicle speed are
required. Avoid abrupt steering,acceleration and braking. This could resultin an increased risk of vehicle roll over, lossof vehicle control and personal injury. Useall available road surface to bring yourvehicle to a safe direction of travel.
In the event of an emergency stop, avoidskidding the tires and do not attempt anysharp steering wheel movements.
If your vehicle goes from one type ofsurface to another (i.e. from concrete togravel) there will be a change in the wayyour vehicle responds to a maneuver (i.e.steering, acceleration or braking).
Sand
When driving over sand, try to keep all fourwheels on the most solid area of the trail.Avoid reducing the tire pressures but shiftto a lower gear and drive steadily throughthe terrain. Apply the accelerator slowlyand avoid excessive wheel slip.
When driving at slow speeds in deep sandunder high outside temperatures, use a lowgear when possible. Low gear operationwill maximize the engine and transmissioncooling capability.
Avoid driving at excessive speeds, thiscauses vehicle momentum to work againstyou and your vehicle could become stuckto the point that assistance may berequired from another vehicle. Remember,you may be able to back out the way youcame if you proceed with caution.
Mud and Water
Mud
Be cautious of sudden changes in vehiclespeed or direction when you are driving inmud. Even four-wheel drive vehicles canlose traction in slick mud. If your vehicledoes slide, steer in the direction of the slideuntil you regain control of your vehicle.
215
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201710, Second Printing
Four-Wheel Drive (If Equipped)
After driving through mud, clean off residuestuck to rotating driveshafts and tires.Excess mud stuck on tires and rotatingdriveshafts can cause an imbalance thatcould damage drive components.
Water
If you must drive through high water, driveslowly. Traction or brake capability maybe limited.
When driving through water, determine thedepth and avoid water higher than thebottom of the hubs. If the ignition systemgets wet, your vehicle may stall.
Once through water, always try the brakes.Wet brakes do not stop your vehicle aseffectively as dry brakes. Drying can beimproved by applying light pressure to thebrake pedal while moving slowly.
Note:Driving through deep water maydamage the transmission. If the front or rearaxle is submerged in water, the axlelubricant and power transfer unit lubricantshould be checked and changed ifnecessary.
Driving on Hilly or Sloping Terrain
Although natural obstacles may make itnecessary to travel diagonally up or downa hill or steep incline, you should alwaystry to drive straight up or straight down.
Note:Avoid turning on steep slopes or hills.A danger lies in losing traction, slippingsideways and possible vehicle roll over.Whenever driving on a hill, determinebeforehand the route you will use. Do notdrive over the crest of a hill without seeingwhat conditions are on the other side. Donot drive in reverse over a hill without theaid of an observer.
When climbing a steep slope or hill, startin a lower gear rather than downshifting toa lower gear from a higher gear once theascent has started. This reduces strain onthe engine and the possibility of stalling.
If your vehicle stalls, do not try to turnaround because this could cause vehicleroll over. It is better to reverse back to asafe location.
Apply just enough power to the wheels toclimb the hill. Too much power will causethe tires to slip, spin or lose traction,resulting in loss of vehicle control.
Descend a hill in the same gear you woulduse to climb up the hill to avoid excessivebrake application and brake overheating.Do not descend in neutral. Disengageoverdrive or move the transmissionselector lever to a lower gear. Whendescending a steep hill, avoid sudden hardbraking as you could lose control. The frontwheels have to be turning in order to steeryour vehicle.
If your vehicle has anti-lock brakes, applythe brakes steadily. Do not pump thebrakes.
216
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201710, Second Printing
Four-Wheel Drive (If Equipped)E143949