Changing the Engine Air Filter - 6.7LDiesel............................................................357
Changing the Engine-Mounted andDiesel Fuel Conditioner Module FuelFilters - 6.7L Diesel..................................359
Vehicle Care
General Information...................................364
Cleaning Products.......................................364
Cleaning the Exterior..................................365
Waxing.............................................................366
Cleaning the Engine...................................366
Cleaning the Exhaust - 6.7L Diesel........367
Cleaning the Windows and WiperBlades..........................................................367
Cleaning the Interior...................................368
Cleaning the Instrument Panel andInstrument Cluster Lens.......................368
Cleaning Leather Seats.............................369
Repairing Minor Paint Damage..............370
Cleaning the Wheels..................................370
Vehicle Storage..............................................371
Wheels and Tires
General Information...................................374
Tire Care...........................................................377
Using Snow Chains.....................................394
Tire Pressure Monitoring System..........394
Changing a Road Wheel...........................402
Technical Specifications............................413
Capacities and Specific-ations
Engine Specifications - 6.2L.....................415
Engine Specifications - 6.7L Diesel........415
Engine Specifications - 6.8L....................416
Motorcraft Parts - 6.2L...............................417
Motorcraft Parts - 6.7L Diesel..................418
Motorcraft Parts - 6.8L..............................419
Vehicle Identification Number...............420
Vehicle Certification Label........................421
Transmission Code Designation.............421
Capacities and Specifications - 6.2L....422
Capacities and Specifications - 6.7LDiesel............................................................427
Capacities and Specifications -6.8L...............................................................434
Audio System
General Information....................................441
Audio Unit - Vehicles With: AM/FM/CD..................................................................442
Audio Unit - Vehicles With: AM/FM/CD/SYNC............................................................443
Audio Unit - Vehicles With: AM/FM/CD/Touchscreen Display..............................447
Digital Radio..................................................448
Satellite Radio...............................................451
USB Port.........................................................454
SYNC™
General Information...................................455
Using Voice Recognition...........................457
Using SYNC™ With Your Phone...........459
SYNC™ Applications and Services.......471
Using SYNC™ With Your MediaPlayer...........................................................476
SYNC™ Troubleshooting.........................485
SYNC™ 3
General Information...................................493
Home Screen................................................504
Using Voice Recognition...........................505
Entertainment................................................512
Climate............................................................522
Phone...............................................................524
Navigation......................................................530
Apps.................................................................538
Settings............................................................541
SYNC™ 3 Troubleshooting......................553
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Table of Contents
PRINCIPLE OF OPERATION
MyKey allows you to program keys withrestricted driving modes to promote gooddriving habits. You can program therestrictions to all keys but one. Any keysthat you did not program are administratorkeys or admin keys.
You can use admin keys to:
•Create a MyKey with certain vehiclerestrictions.
•Program certain MyKey settings.
•Clear all MyKey restrictions.
After you program a MyKey, you can viewthe following information through theinformation display:
•The total number of admin keys andMyKeys for your vehicle.
•The total distance a MyKey drivertraveled with your vehicle.
Note: Every MyKey receives the samerestrictions and settings. You cannotprogram them individually.
Note: For vehicles equipped with apush-button start switch: When both aMyKey and an admin key are present whenyou start your vehicle, the system recognizesthe admin key only.
Standard Settings
Not every vehicle includes the featureslisted below. If your vehicle has thisequipment, then you cannot change thefollowing settings when using a MyKey:
•Seatbelt reminder or Belt-Minder™.MyKey mutes the audio system untildrivers, and in some instances,passengers, fasten their seatbelts.
•Earlier low-fuel warning. The low-fuelwarning activates earlier for MyKeydrivers, giving them more time to refuel.
•Certain driver alerts, stability systemsor parking aids turn on automaticallywhen you use the MyKey system. Forexample, Blind Spot InformationSystem (BLIS), cross traffic alert, lanedeparture warning or forward collisionwarning.
•Restricted touchscreen operation insome markets. For example, MyKeymay prevent manual navigationdestination input while the vehicle is inany gear other than park (P) or whenthe vehicle reaches a certain rate ofspeed.
•Satellite radio adult contentrestrictions, if this feature is availablein your market.
Note:MyKey drivers may be able to switchthe lane departure warning feature off, butthis feature turns back on automaticallywith every new key cycle.
Note:MyKey drivers can turn on the forwardcollision warning when it is turned off by anadmin key.
Note:If your vehicle includes an AM/FMradio or a very basic audio system, then theradio may not mute.
Optional Settings
You can configure certain vehicle featuresettings when you first create a MyKey. Youcan also change the settings afterwardwith an admin key.
Note:Not every feature applies to everyvehicle in every market. When they areavailable for your vehicle, then they appearin your information display, providingchoices to switch them on or off, or to selecta more specific setting.
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MyKey™
Make sure that you dispose of old batteriesin an environmentally friendly way. Seekadvice from your local authority aboutrecycling old batteries.
If storing your vehicle for more than 30days without recharging the battery, werecommend that you disconnect thebattery cables to maintain battery chargefor quick starting.
Battery Management System (If
Equipped)
The battery management system monitorsbattery conditions and takes actions toextend battery life. If excessive batterydrain is detected, the system temporarilydisables some electrical systems toprotect the battery.
Systems included are:
•Heated rear window.
•Heated seats.
•Climate control.
•Heated steering wheel.
•Audio unit.
•Navigation system.
A message may appear in the informationdisplays to alert you that batteryprotection actions are active. Thesemessages are only for notification that anaction is taking place, and not intended toindicate an electrical problem or that thebattery requires replacement.
After battery replacement, or in somecases after charging the battery with anexternal charger, the battery managementsystem requires eight hours of vehicle sleeptime to relearn the battery state of charge.During this time your vehicle must remainfully locked with the ignition switched off.
Note:Prior to relearning the battery stateof charge, the battery management systemmay temporarily disable some electricalsystems.
Electrical Accessory Installation
To make sure the battery managementsystem works correctly, do not connect anelectrical device ground connectiondirectly to the battery negative post. Thiscan cause inaccurate measurements ofthe battery condition and potentialincorrect system operation.
Note:If you add electrical accessories orcomponents to the vehicle, it may adverselyaffect battery performance and durability.This may also affect the performance ofother electrical systems in the vehicle.
CHECKING THE WIPER
BLADES
Run the tip of your fingers over the edge ofthe blade to check for roughness.
Clean the wiper blades with washer fluidor water applied with a soft sponge orcloth.
CHANGING THE WIPER
BLADES
You can manually move the wiper armswhen the ignition is off. This allows for easeof blade replacement and cleaning underthe blades.
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MaintenanceE142463
•MP3 and WMA folder mode representsa folder structure consisting of onelevel of folders. The CD player numbersall MP3 and WMA tracks on the disc(noted by the MP3 or WMA fileextension) and all folders containingMP3 and WMA files, from F001 (folder)T001 (track) to F253 T255.
•Creating discs with only one level offolders helps with navigation throughthe disc files.
If you are burning your own MP3 and WMAdiscs, it is important to understand howthe system reads the structures you create.While various files may be present (fileswith extensions other than MP3 andWMA), only files with the MP3 and WMAextension are played; other files areignored by the system. This enables you touse the same MP3 and WMA disc for avariety of tasks on your work computer,home computer and your in-vehiclesystem.
In track mode, the system displays andplays the structure as if it were only onelevel deep (all MP3 and WMA files play,regardless of being in a specific folder). Infolder mode, the system only plays theMP3 and WMA files in the current folder.
AUDIO UNIT - VEHICLES WITH:
AM/FM/CD
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
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Audio SystemE235504
GENERAL INFORMATION
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Getting to Know Your System
The SYNC 3 system allows you to interactwith a variety of features using thetouchscreen and voice commands. Byintegrating with your Bluetooth-enabledphone, the touchscreen provides easyinteraction with audio, multimedia, climatecontrol, navigation, and your phone's SYNC3 compatible apps.
Using the Touchscreen
To operate the touchscreen, you cansimply touch the item or option that youwant to select. The button changes colorwhen you select it.
The SYNC 3 layout allows you to quicklyselect the feature you wish to use.
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SYNC™ 3 (If Equipped)E205444
Action and DescriptionMenu ItemItem
This bar displays icons and messages pertaining to currentsystem activities including climate settings, voicecommands and phone functions such as text messages.
Status BarA
This button is available on the main screens. Pressing ittakes you to the home screen view.HomeB
This shows the current time. You can set the clock manuallyor have it controlled by the vehicle's GPS location. SeeSettings (page 541).
ClockC
This displays the current outside temperature.OutsideTemperatureD
You can touch any of the buttons on this bar to select afeature.Feature BarE
The touchscreen allows you quick accessto all of your comfort, navigation,communication and entertainmentoptions. Using the status and feature baryou can quickly select the feature you wantto use.
Note:Your system is equipped with afeature that allows you to access andcontrol audio features for 10 minutes afteryou switch the ignition off (and no doorsopen).
The Status Bar
Additional icons also display in the statusbar depending on market, vehicle optionsand current operation. If a feature is notactive, the icon does not display. Certainicons may move to the left or rightdepending on what options are active.
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SYNC™ 3 (If Equipped)
FunctionsFeature Bar Item
Allows you to see your vehicle's location ona virtual road map, get driving directions toyour destination and find points of interestalong your route.
Navigation
(If equipped)
Connect and control SYNC 3 compatibleapps running on your iphone or androiddevice. Also, access built-in additionalfeatures such as SiriusXM Traffic and TravelLink (if equipped).
Apps
You can customize your system withvarious settings for the touchscreen display,feature preferences, and how you want tointeract with your vehicle.
Settings
Cleaning the Touchscreen
You can remove fingerprints with a dry,clean, soft cloth.
If dirt or fingerprints are still on the screen,apply a small amount of alcohol to thecloth and try to clean it again.
Note: Do not use detergent or any type ofsolvent to clean the touchscreen.
Note:Do not pour or spray alcohol onto thetouchscreen.
Using Voice Recognition
Using voice commands allows you to keepyour hands on the wheel and focus onwhat is in front of you. The system providesfeedback through audible tones, prompts,questions and spoken confirmationsdepending on the situation and the chosenlevel of interaction (voice settings).
The system also asks short questions(confirmation prompts) when it is not sureof your request or when there are multiplepossible responses to your request.
When using voice commands, words andicons may appear in the status barindicating the status of the voice commandsession. See Using Voice Recognition(page 505).
Using the Steering Wheel Controls
Depending on your vehicle and optionpackage, you can use different controls onyour steering wheel to interact with thetouchscreen system in different ways.
VOL: Control the volume of audio output.
Mute: Mute the audio output.
Voice: Press to start a voice session. Pressagain to stop the voice prompt andimmediately begin speaking. Press andhold to end a voice session.
SEEK NEXT:
•While in radio mode, press to seekbetween memory presets.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
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SYNC™ 3 (If Equipped)
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
•Do not attempt to service or repair thesystem. Have an authorized dealercheck your vehicle.
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's user guide for furtherinformation.
•For your safety, some SYNC 3 functionsare speed-dependent. Their use islimited to when your vehicle is travelingat speeds under 3 mph (5 km/h). Makesure that you review your device'smanual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be toodifficult to use while your vehicle is movingso they are restricted from use unless yourvehicle is stationary.
•Screens crowded with information,such as Point of Interest reviews andratings, SiriusXM Traffic and Travel Linksports scores, movie times or skiconditions.
•Any action that requires you to use akeyboard is restricted, such as enteringa navigation destination or editinginformation.
•All lists are limited so the user can viewfewer entries (such as phone contactsor recent phone call entries).
See the following chart for more specificexamples.
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SYNC™ 3 (If Equipped)