2017 FORD F250 SUPER DUTY service

Bed Ramps....................................................265
Towing
Towing a Trailer............................................268
Trailer Reversing Aids.................................269
Trailer Sway Control....................................277
Recommended Towing Weights............277
Essential Towing Checks...........................281
Towing the Vehicle on Four Wheels......289
Driving Hints
Breaking-In.....................................................292
Economical Driving.....................................292
Driving Through Water...............................293
Floor Mats.......................................................293
Snowplowing................................................294
Roadside Emergencies
Roadside Assistance..................................297
Hazard Flashers...........................................298
Fuel Shutoff - 6.2L/6.8L...........................298
Fuel Shutoff - 6.7L Diesel.........................298
Jump Starting the Vehicle........................299
Post-Crash Alert System..........................302
Transporting the Vehicle...........................302
Towing Points...............................................303
Customer Assistance
Getting the Services You Need..............305
In California (U.S. Only)............................306
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)......................307
Utilizing the Mediation/ArbitrationProgram (Canada Only)......................308
Getting Assistance Outside the U.S. andCanada.......................................................308
Ordering Additional Owner'sLiterature....................................................309
Reporting Safety Defects (U.S.Only).............................................................310
Reporting Safety Defects (CanadaOnly).............................................................310
Fuses
Fuse Specification Chart............................312
Changing a Fuse..........................................320
Maintenance
General Information....................................322
Opening and Closing the Hood..............322
Under Hood Overview - 6.2L...................323
Under Hood Overview - 6.7L Diesel......324
Under Hood Overview - 6.8L..................326
Engine Oil Dipstick - 6.2L/6.8L...............327
Engine Oil Dipstick - 6.7L Diesel.............327
Engine Oil Check - 6.2L/6.8L...................327
Engine Oil Check - 6.7L Diesel................328
Changing the Engine Oil and OilFilter..............................................................329
Changing the Coalescer FilterElement......................................................330
Oil Change Indicator Reset.......................331
Engine Coolant Check - 6.2L/6.8L........332
Engine Coolant Check - 6.7L Diesel......336
Automatic Transmission FluidCheck...........................................................340
Transfer Case Fluid Check........................343
Brake Fluid Check........................................343
Power Steering Fluid Check....................344
Washer Fluid Check....................................344
Draining the Fuel Filter Water Trap - 6.7LDiesel...........................................................345
Fuel Filter - 6.2L/6.8L................................346
Changing the 12V Battery.........................346
Checking the Wiper Blades.....................348
Changing the Wiper Blades.....................348
Adjusting the Headlamps........................349
Changing a Bulb..........................................350
Bulb Specification Chart...........................353
Changing the Engine Air Filter - 6.2L/6.8L...............................................................356
4
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201710, Second Printing
Table of Contents

Changing the Engine Air Filter - 6.7LDiesel............................................................357
Changing the Engine-Mounted andDiesel Fuel Conditioner Module FuelFilters - 6.7L Diesel..................................359
Vehicle Care
General Information...................................364
Cleaning Products.......................................364
Cleaning the Exterior..................................365
Waxing.............................................................366
Cleaning the Engine...................................366
Cleaning the Exhaust - 6.7L Diesel........367
Cleaning the Windows and WiperBlades..........................................................367
Cleaning the Interior...................................368
Cleaning the Instrument Panel andInstrument Cluster Lens.......................368
Cleaning Leather Seats.............................369
Repairing Minor Paint Damage..............370
Cleaning the Wheels..................................370
Vehicle Storage..............................................371
Wheels and Tires
General Information...................................374
Tire Care...........................................................377
Using Snow Chains.....................................394
Tire Pressure Monitoring System..........394
Changing a Road Wheel...........................402
Technical Specifications............................413
Capacities and Specific-ations
Engine Specifications - 6.2L.....................415
Engine Specifications - 6.7L Diesel........415
Engine Specifications - 6.8L....................416
Motorcraft Parts - 6.2L...............................417
Motorcraft Parts - 6.7L Diesel..................418
Motorcraft Parts - 6.8L..............................419
Vehicle Identification Number...............420
Vehicle Certification Label........................421
Transmission Code Designation.............421
Capacities and Specifications - 6.2L....422
Capacities and Specifications - 6.7LDiesel............................................................427
Capacities and Specifications -6.8L...............................................................434
Audio System
General Information....................................441
Audio Unit - Vehicles With: AM/FM/CD..................................................................442
Audio Unit - Vehicles With: AM/FM/CD/SYNC............................................................443
Audio Unit - Vehicles With: AM/FM/CD/Touchscreen Display..............................447
Digital Radio..................................................448
Satellite Radio...............................................451
USB Port.........................................................454
SYNC™
General Information...................................455
Using Voice Recognition...........................457
Using SYNC™ With Your Phone...........459
SYNC™ Applications and Services.......471
Using SYNC™ With Your MediaPlayer...........................................................476
SYNC™ Troubleshooting.........................485
SYNC™ 3
General Information...................................493
Home Screen................................................504
Using Voice Recognition...........................505
Entertainment................................................512
Climate............................................................522
Phone...............................................................524
Navigation......................................................530
Apps.................................................................538
Settings............................................................541
SYNC™ 3 Troubleshooting......................553
5
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201710, Second Printing
Table of Contents

ABOUT THIS MANUAL
Thank you for choosing Ford. Werecommend that you take some time toget to know your vehicle by reading thismanual. The more that you know aboutyour vehicle, the greater the safety andpleasure you will get from driving it.
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Note:This manual describes productfeatures and options available throughoutthe range of available models, sometimeseven before they are generally available. Itmay describe options that are not on yourvehicle. It is possible that either Ford MotorCompany or an authorized Ford dealer mayhave originally sold an incomplete vehicleto a vehicle modifier who upfitted it. As aresult, some of the options and features onthis vehicle may differ from what wedescribe in this manual.
Note:Some of the illustrations in thismanual may show features as used indifferent models, so they may appeardifferently to you on your vehicle.
Note:Always use and operate your vehiclein line with all applicable laws andregulations.
Note:Pass on this manual when sellingyour vehicle. It is an integral part of thevehicle.
Note:Your vehicle’s powertrain controlsystems can detect and store informationabout vehicle modifications that increasehorsepower and torque output such aswhether or not performance-enhancingpowertrain components commonly referredto as performance chips have been used.This information will stay in the system’smemory and cannot be erased even if themodification is removed. Ford MotorCompany, Ford of Canada, Ford of Mexicoand service or repair facilities can retrievethis information when servicing your vehicle.Ford Motor Company may use thisinformation to determine if your warrantycovers any needed repairs.
Note:Some aftermarket products maycause severe engine, transmission andexhaust system damage. See your warrantyinformation for more details.
Your new diesel engine may feel, drive andfunction somewhat differently than agasoline engine. Therefore, it is veryimportant that you read and thoroughlyfamiliarize yourself and others operatingthe vehicle with this guide. There is aspecial procedure for turning off the dieselengine. See Starting a Diesel Engine(page 176). It is important to read andunderstand this material in order tomaintain the best service life for yourengine.
Ford may discontinue models or changespecifications without any notice andwithout incurring obligations.
This manual may qualify the location of acomponent as left-hand side or right-handside. The side is determined when facingforward in the seat.
7
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201710, Second Printing
Introduction

Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartmentrelease
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Side airbag
Shield the eyes
Stability control
9
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201710, Second Printing
IntroductionE71880 E231160 E67017 E161353 E139213 E231159 E231158 E167012 E138639

Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company(Ford of Canada in Canada), and serviceand repair facilities may access or shareamong them vehicle diagnosticinformation received through a directconnection to your vehicle whendiagnosing or servicing your vehicle.Additionally, Ford Motor Company (Fordof Canada, in Canada) may, wherepermitted by law, use vehicle diagnosticinformation for vehicle improvement orwith other information we may have aboutyou, (for example, your contactinformation), to offer you products orservices that may interest you. Data maybe provided to our service providers suchas part suppliers that may help diagnosemalfunctions, and who are similarlyobligated to protect data. We retain thisdata only as long as necessary to performthese functions or to comply with law. Wemay provide information where requiredin response to official requests to lawenforcement or other governmentauthorities or third parties acting withlawful authority or court order, and suchinformation may be used in legalproceedings. For U.S. only (if equipped), ifyou choose to use connected apps andservices, such as SYNC Vehicle HealthReport or MyFord Mobile App, you consentthat certain diagnostic information may
also be accessed electronically by FordMotor Company and Ford authorizedservice facilities, and that the diagnosticinformation may be used to provideservices to you, personalizing yourexperience, troubleshoot, and to improveproducts and services and offer youproducts and services that may interestyou, where permitted by law. For Canadaonly, for more information, please reviewthe Ford of Canada privacy policy atwww.ford.ca, including our U.S. datastorage and use of service providers inother jurisdictions who may be subject tolegal requirements in Canada, the UnitedStates and other countries applicable tothem, for example, lawful requirements todisclose personal information togovernmental authorities in thosecountries. See SYNC™ (page 455).
Event Data Recording
This vehicle is equipped with an eventdata recorder. The main purpose of anevent data recorder is to record, incertain crash or near crash-likesituations, such as an airbagdeployment or hitting a road obstacle;this data will assist in understandinghow a vehicle’s systems performed.The event data recorder is designed torecord data related to vehicle dynamicsand safety systems for a short periodof time, typically 30 seconds or less.
The event data recorder in this vehicleis designed to record such data as:
•How various systems in your vehiclewere operating;
•Whether or not the driver andpassenger safety belts werebuckled/fastened;
•How far (if at all) the driver wasdepressing the accelerator and/orthe brake pedal; and
10
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201710, Second Printing
Introduction

•How fast the vehicle was traveling;and
•Where the driver was positioningthe steering wheel.
This data can help provide a betterunderstanding of the circumstances inwhich crashes and injuries occur.
Note:Event data recorder data isrecorded by your vehicle only if anon-trivial crash situation occurs; no datais recorded by the event data recorderunder normal driving conditions and nopersonal data or information (e.g., name,gender, age, and crash location) isrecorded (see limitations regarding 911Assist and Traffic, directions andInformation privacy below). However,parties, such as law enforcement, couldcombine the event data recorder datawith the type of personally identifyingdata routinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the eventdata recorder is needed. In addition tothe vehicle manufacturer, otherparties, such as law enforcement, thathave such special equipment, can readthe information if they have access tothe vehicle or the event data recorder.Ford Motor Company and Ford ofCanada do not access event datarecorder information without obtainingconsent, unless pursuant to court orderor where required by law enforcement,other government authorities or otherthird parties acting with lawfulauthority. Other parties may seek toaccess the information independentlyof Ford Motor Company and Ford ofCanada.
Note:Including to the extent that anylaw pertaining to Event Data Recordersapplies to SYNC or its features, pleasenote the following: Once 911 Assist (ifequipped) is enabled (set ON), 911 Assistmay, through any paired and connectedcell phone, disclose to emergencyservices that the vehicle has been in acrash involving the deployment of anairbag or, in certain vehicles, theactivation of the fuel pump shut-off.Certain versions or updates to 911 Assistmay also be capable of being used toelectronically or verbally provide to 911operators the vehicle location (such aslatitude and longitude), and/or otherdetails about the vehicle or crash orpersonal information about theoccupants to assist 911 operators toprovide the most appropriate emergencyservices. If you do not want to disclosethis information, do not activate the 911Assist feature. See SYNC™ (page 455).
Additionally, when you connect toTraffic, Directions and Information (ifequipped, U.S. only), the service usesGPS technology and advanced vehiclesensors to collect the vehicle’s currentlocation, travel direction, and speed(“vehicle travel information”), only tohelp provide you with the directions,traffic reports, or business searchesthat you request. If you do not wantFord or its vendors to receive thisinformation, do not activate theservice. For more information, seeTraffic, Directions and Information,Terms and Conditions. See SYNC™(page 455).
11
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201710, Second Printing
Introduction

CALIFORNIA PROPOSITION 65
WARNINGS
Some constituents of engineexhaust, certain vehicle components,certain fluids contained in vehiclesand certain products of component wearcontain or emit chemicals known to theState of California to cause cancer andbirth defects or other reproductive harm.
Battery posts, terminals and relatedaccessories contain lead and leadcompounds, chemicals known to theState of California to cause cancer andreproductive harm. Batteries also containother chemicals known to the State ofCalifornia to cause cancer. Wash yourhands after handling.
PERCHLORATE
Certain components in your vehicle suchas airbag modules, seatbelt pretensionersand remote control batteries may containperchlorate material. Special handlingmay apply for service or vehicle end of lifedisposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
We offer a number of convenient ways foryou to contact us, and to manage youraccount.
Call 1-800-727-7000.
For more information about Ford Creditand access to the Account Manager, go towww.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen.Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. During
12
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201710, Second Printing
Introduction

vehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. The FordWarranty may not cover damage causedto your vehicle as a result of failednon-Ford parts. For additional information,refer to the terms and conditions of theFord Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,see the Warranty Guide that is provided toyou along with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle hassophisticated electronic controls.
WARNINGS
You risk death or serious injury toyourself and others if you do notfollow the instruction highlighted bythe warning symbol. Failure to follow thespecific warnings and instructions couldresult in personal injury.
Never place front seat mountedrear-facing child or infant seats infront of an active passenger airbag.
On Board Diagnostics Data LinkConnector
WARNING
Do not connect wireless plug-indevices to the data link connector.Unauthorized third parties could gainaccess to vehicle data and impair theperformance of safety related systems.Only allow repair facilities that follow ourservice and repair instructions to connecttheir equipment to the data link connector.
Your vehicle has an OBD Data LinkConnector (DLC) that is used inconjunction with a diagnostic scan tool forvehicle diagnostics, repairs andreprogramming services. Installing anaftermarket device that uses the DLCduring normal driving for purposes such asremote insurance company monitoring,transmission of vehicle data to otherdevices or entities, or altering theperformance of the vehicle, may causeinterference with or even damage tovehicle systems. We do not recommendor endorse the use of aftermarket plug-indevices unless approved by Ford. Thevehicle Warranty will not cover damagecaused by an aftermarket plug-in device.
Using your Vehicle With aSnowplow
More information and guidelines for usingyour vehicle with a snowplow are in thisOwner's Manual. See Snowplowing (page294).
Using your Vehicle as anAmbulance
If your light truck has the Ford AmbulancePreparation Package, it may be utilized asan ambulance. We urge ambulancemanufacturers to follow therecommendations of the Ford IncompleteVehicle Manual, Ford Truck Body Builder’s
13
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201710, Second Printing
Introduction