
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty. The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare, ifprovided with the vehicle (exceptvehicles supplied with a tire inflationkit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (7.6 L) of gasoline or 5 gal(18.9 L) of diesel fuel to a disabledvehicle. Roadside Assistance limits fueldelivery service to two no-chargeoccurrences within a 12-month period.
•Winch out — available within 100 ft(30.5 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearest
authorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicle isoperational but the trailer is not, then thetrailer does not qualify for any roadsideservices.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States Ford vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States Ford vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Company ofCanada, Limited offers a complimentaryroadside assistance program. This programis eligible within Canada or the continentalUnited States.
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Roadside Emergencies

•Exceed 50 mph (80 km/h)
•Load the vehicle beyond maximumvehicle load rating listed on the SafetyCompliance Label.
•Tow a trailer.
•Use snow chains on the end of thevehicle with the dissimilar spare tire.
•Use more than one dissimilar spare tireat a time.
•Use commercial car washingequipment.
•Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tireslisted above at any one wheel location canlead to impairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability.
3.Full-size dissimilar spare withoutlabel on wheel
When driving with the full-size dissimilarspare wheel and tire assembly, do not:
•Exceed 70 mph (113 km/h).
•Use more than one dissimilar sparewheel and tire assembly at a time.
•Use commercial car washingequipment.
•Use snow chains on the end of thevehicle with the dissimilar spare wheeland tire assembly.
The usage of a full-size dissimilar sparewheel and tire assembly can lead toimpairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability.
When driving with the full-size dissimilarspare wheel and tire assembly additionalcaution should be given to:
•Towing a trailer.
•Driving vehicles equipped with acamper body.
•Driving vehicles with a load on thecargo rack.
Drive cautiously when using a full-sizedissimilar spare wheel and tire assemblyand seek service as soon as possible.
Location of the Spare Tire andTools
If your vehicle is equipped with a spare tire,jack and associated tools, see thefollowing table for their locations:
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Wheels and Tires

LocationTool
Under the vehicle, just forward of the rearbumper.Spare tire (pick-up trucks only)
Fastened to the floor pan behind the rear-most seat on the passenger side.Jack
Regular Cab: Fastened to floor behind thedriver seat.Jack handle, lug wrench, lug wrench exten-sion (only available on dual rear wheelvehicles) and wheel chock (only availableon single rear wheel vehicles equipped witha diesel engine)
Super Cab and Crew Cab: Fastened to thefloor under the rear seat on the drivers side.
Removing the Spare Tire (WithSpare Tire Carrier Only)
The following tools are required to removethe spare tire:
One handle extension and two typicalextensions. To assemble, align the buttonwith the hole and slide the parts together.
To disconnect, press the button and pullapart.
One wheel nut wrench. Slide over thesquare end of the jack handle.
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Wheels and TiresE162795 E162796 E162797

1.Turn the engine off and block the wheelthat is diagonally opposite of the flattire using the wheel chock.Note: Lockthe manual hub on the wheel if thevehicle is a 4x4.
2. Remove the jack, jack handle, lugwrench and spare tire from thestowage locations.
3.Use the tip of the lug wrench to removeany wheel trim.
4. Loosen each wheel lug nut ½ turncounterclockwise, but do not removethem until the wheel is raised off theground.
Note:For vehicles with dual rear wheels,insert the lug wrench extension into the lugwrench to reach the lug nuts.
F-250 and F-350 Single Rear WheelVehicles
1. Insert the hooked end of the jackhandle into the jack and use the handleto slide the jack under the vehicle.
2. Position the jack according to thefollowing guides:
Front (4x2)
Front driver side (4x4)
Note:Make sure the jack fits onto the flatarea on the outboard side of the differential.
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Wheels and TiresE142551 E162801 E162802 E162803

Front passenger side (4x4)
Note:View shown from the rear of thevehicle to clearly identify the jack point.Place the jack directly under the axle.
Rear
Note:Jack at the specified locations toavoid damage to the vehicle.
Jacking the Vehicle
1. Turn the jack handle clockwise untilthe wheel is completely off the groundand high enough to install the sparetire.
2. Remove the lug nuts with the lugwrench.
3.Replace the flat tire with the spare tire,making sure the valve stem is facingoutward for all front wheels and singlerear wheel vehicles. If you are replacingan inboard rear tire on dual rear wheelvehicles, the valve stem must be facingoutward. If you are replacing theoutboard wheel, the valve stem mustbe facing inward. Reinstall the lug nutsuntil the wheel is snug against the hub.Do not fully tighten the lug nuts untilthe wheel has been lowered.
4. Lower the wheel by turning the jackhandle counterclockwise.
5. Remove the jack and fully tighten thelug nuts in the order shown. SeeTechnical Specifications (page 413).
6. Stow the flat tire. See Stowing the flator spare tire if the vehicle is equippedwith a spare tire carrier.
7. Stow the jack, jack handle and lugwrench. Make sure the jack is securelyfastened so it does not rattle whendriving.
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Wheels and TiresE162804 E162805 E162811

Automatic Transmission FluidCheck............................................................340Checking Automatic TransmissionFluid...................................................................340Autowipers.......................................................84Auxiliary Power Points...............................168110 Volt - 400 Watt Capacity AC PowerOutlet.................................................................16812 Volt DC Power Point.....................................168Locations...............................................................168Auxiliary Switches.......................................567For more information on the UpfitterInterface Module and the auxiliaryswitches, visit:................................................570Upfitter Interface Module...............................570
B
BatterySee: Changing the 12V Battery.....................346Bed Extender....................................................72Grocery mode........................................................73Tailgate mode........................................................72Bed Ramps....................................................265Installing the Ramp Holder............................267Stowing the Bed Ramp...................................266Using the Bed Ramp........................................265Blind Spot Information System.............249Blind Spot Information System with TrailerTow......................................................................251Switching the System Off and On...............253System Errors......................................................253Using the System..............................................250Bonnet LockSee: Opening and Closing the Hood...........322Booster Seats..................................................30Types of Booster Seats......................................30Brake Fluid Check........................................343Brakes................................................................221General Information...........................................221Breaking-In.....................................................292Bulb Specification Chart...........................353
C
Cabin Air Filter.................................................151California Proposition 65.............................12
Capacities and Specifications -6.2L.................................................................422Alternative Engine Oil for Extremely ColdClimates...........................................................426Specifications.....................................................423Capacities and Specifications - 6.7LDiesel.............................................................427Engine Oil Specifications................................433Specifications.....................................................429Capacities and Specifications -6.8L................................................................434Alternative Engine Oil for Extremely ColdClimates...........................................................439Specifications.....................................................435Capacities and Specifications.................415Car WashSee: Cleaning the Exterior..............................365Center Console..............................................170Changing a Bulb..........................................350Cargo Lamp and Central High MountedBrake Lamp Bulbs........................................353Fog Lamp Bulbs..................................................351Front Park and Direction Indicator LampBulbs.................................................................350Headlamp Bulbs.................................................351License Plate Lamp Bulb................................353Rear Lamps, Brake Lamps, Rear DirectionIndicator and Reversing LampBulbs..................................................................352Changing a Fuse..........................................320Fuses......................................................................320Changing a Road Wheel...........................402Dissimilar Spare Wheel and Tire AssemblyInformation.....................................................402Location of the Spare Tire and Tools........403Removing the Spare Tire (With Spare TireCarrier Only)...................................................404Tire Change Procedure...................................405Changing the 12V Battery.........................346Battery Management System......................348Changing the Coalescer FilterElement........................................................330Changing the Engine Air Filter - 6.2L/6.8L................................................................356Changing the Engine Air Filter - 6.7LDiesel.............................................................357Air Filter Restriction Gauge............................358
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Index