2017 DODGE DURANGO Owners Manual

MAINTENANCE SCHEDULES
CONTENTS
MAINTENANCE SCHEDULE ...............552▫Maintenance Chart ..................... .553
8

MAINTENANCE SCHEDULE
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that service
is required for your vehicle. Operating conditions such as
frequent short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E85 fuel usage will influence
when the “Oil Change Required” message is displayed.
Severe Operating Conditions can cause the change oil
message to illuminate as early as 3,500 miles (5,600 km)
since last reset. Have your vehicle serviced as soon as
possible, within the next 500 miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change.
NOTE:Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), twelve months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers. Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) if the vehicle
is operated in a dusty and off road environment or is
operated predominately at idle or only very low engine
RPM’s. This type of vehicle use is considered Severe Duty.
Once A Month Or Before A Long Trip:
•
Check engine oil level
• Check windshield washer fluid level
• Check the tire inflation pressures and look for unusual
wear or damage
• Check the fluid levels of the coolant reservoir, brake
master cylinder and fill as needed.
• Check function of all interior and exterior lights
552 MAINTENANCE SCHEDULES

Maintenance Chart
Required Maintenance
Refer to the Maintenance Schedules on the following pages
for required maintenance.
At Every Oil Change Interval As Indicated By Oil Change Indicator System:
•Change oil and filter.
• Rotate the tires. Rotate at the first sign of irregular wear, even if it occurs before the oil indicator system turns
on.
• Inspect battery and clean and tighten terminals as required.
• Inspect brake pads, shoes, rotors, drums, hoses and park brake.
• Inspect engine cooling system protection and hoses.
• Inspect exhaust system.
• Inspect engine air cleaner if using in dusty or off-road conditions. 8
MAINTENANCE SCHEDULES 553

Mileage or time passed
(whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV joints. XX X X X
Inspect front suspension, tie rod
ends, and replace if necessary. XXX X X X X
Inspect the front and rear axle
fluid, change if using your vehicle
for police, taxi, fleet, off-road or
frequent trailer towing. XXX X X X X
Inspect the brake linings, parking
brake function. XXX X X X X
Inspect transfer case fluid. XX X X
554 MAINTENANCE SCHEDULES

Mileage or time passed
(whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Maintenance
Replace engine air filter. XX X X X
Replace the air conditioning filter. X X XXX XX
Replace spark plugs.** X
Flush and replace the engine cool-
ant at 10 years or 150,000 miles
(240,000 km) whichever comes
first. XX
Change transfer case fluid. X
Inspect and replace PCV valve if
necessary. X
** The spark plug change interval is mileage based only,
yearly intervals do not apply.
8
MAINTENANCE SCHEDULES 555

WARNING!
•You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If you
have any doubt about your ability to perform a service
job, take your vehicle to a competent mechanic.
• Failure to properly inspect and maintain your vehicle
could result in a component malfunction and effect
vehicle handling and performance. This could cause
an accident.
556 MAINTENANCE SCHEDULES

IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ....................... .558
▫ Prepare For The Appointment ..............558
▫ Prepare A List ........................ .558
▫ Be Reasonable With Requests ..............558
 IF YOU NEED ASSISTANCE ................558
▫ FCA US LLC Customer Center .............559
▫ FCA Canada Inc. Customer Center ...........559
▫ In Mexico Contact ..................... .559
▫ Puerto Rico And U.S. Virgin Islands ..........559
▫ Customer Assistance For The Hearing
Or Speech Impaired (TDD/TTY) ............560
▫ Service Contract ...................... .560
WARRANTY INFORMATION ...............561
 MOPARPARTS .........................561
 REPORTING SAFETY DEFECTS .............561
▫
In The 50 United States And Washington, D.C. . . .561
▫ In Canada ........................... .562
 PUBLICATION ORDER FORMS .............562
 DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ..................563
▫ Treadwear ........................... .563
▫ Traction Grades ....................... .564
▫ Temperature Grades .....................564
9

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
558 IF YOU NEED CONSUMER ASSISTANCE