2017 DODGE DURANGO Owners Manual

If equipped, the rearview mirror contains an ASSIST and a
9-1-1 button.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. Some Uconnect Access services, including 9-1-1
and Assist, will NOT work without an operable
1X(voice/data) or 3G(data) network connection.NOTE:
•
Your vehicle may be transmitting data as authorized by
the subscriber.
• The 9–1–1 and ASSIST buttons will only function if you
are connected to an operable 1X(voice/data) or 3G(data)
network. Other Uconnect services will only be operable
if your Uconnect Access service is active and you are
connected to an operable 1X(voice/data) or 3G(data)
network.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
• Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you’ll be connected to
someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for Roadside Assistance.
• Uconnect Access Customer Care – In-vehicle support for
Uconnect Access and Uconnect Access Via Mobile fea-
tures.
• Vehicle Customer Care – Total support for all other
vehicle issues.
Automatic Dimming Mirror
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 95

9-1-1 Call
1. Push the 9-1-1 Call button on the rearview mirror.
NOTE:In case the 9-1-1 Call button is pushed in error,
there will be a 10 second delay before the 9-1-1 Call system
initiates a call to a 9-1-1 operator. To cancel the 9-1-1 Call
connection, push the 9-1-1 Call button on the rearview
mirror or press the cancellation button on the Device
Screen. Termination of the 9-1-1 Call will turn off the green
LED light on the rearview mirror.
2. The LED light located between the ASSIST and 9-1-1 buttons on the rearview mirror will turn green once a
connection to a 9-1-1 operator has been made.
3. Once a connection between the vehicle and a 9-1-1 operator is made, the 9-1-1 Call system may transmit the
following important vehicle information to a 9-1-1 op-
erator:
• Indication that the occupant placed a 9-1-1 Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle. 4. You should be able to speak with the 9-1-1 operator
through the vehicle audio system to determine if addi-
tional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. Some Uconnect Access services, including 9-1-1
and Assist, will NOT work without an operable
1X(voice/data) or 3G(data) network connection.
NOTE: •Your vehicle may be transmitting data as authorized
by the subscriber.
• Once a connection is made between the vehicle’s 9-1-1
Call system and the 9-1-1 operator, the 9-1-1 operator
may be able to open a voice connection with the
vehicle to determine if additional help is needed. Once
the 9-1-1 operator opens a voice connection with the
vehicle’s 9-1-1 Call system, the operator should be able
to speak with you or other vehicle occupants and hear
sounds occurring in the vehicle. The vehicle’s 9-1-1
Call system will attempt to remain connected with the
9-1-1 operator until the 9-1-1 operator terminates the
connection.
96 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

5. The 9-1-1 operator may attempt to contact appropriateemergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
WARNING!
•If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from a 9-1-1
operator. All occupants should exit the vehicle im-
mediately and move to a safe location.
• Never place anything on or near the vehicle’s oper-
able 1X(voice/data) or 3G(data) network and GPS
antennas. You could prevent operable 1X(voice/data)
or 3G(data) network and GPS signal reception,
which can prevent your vehicle from placing an
emergency call. An operable 1X(voice/data) or
3G(data) network and GPS signal reception is re-
quired for the 9-1-1 Call system to function properly.
•
The 9-1-1 Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This may
(Continued)
WARNING! (Continued)
prevent your vehicle from sending a signal to initiate an
emergency call. To avoid interference that can cause the
9-1-1 Call system to fail, never add aftermarket equip-
ment (e.g., two-way mobile radio, CB radio, data re-
corder, etc.) to your vehicle’s electrical system or modify
the antennas on your vehicle. IF YOUR VEHICLE
LOSES BATTERY POWER FOR ANY REASON (IN-
CLUDING DURING OR AFTER AN ACCIDENT), THE
UCONNECT FEATURES, APPS AND SERVICES,
AMONG OTHERS, WILL NOT OPERATE.
•Modifications to any part of the 9-1-1 Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
9-1-1 Call System Limitations
Vehicles sold in Canada and Mexico DO NOThave 9-1-1
Call system capabilities.
9-1-1 or other emergency line operators in Canada and
Mexico may not answer or respond to 9-1-1 system calls.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 97

If the 9-1-1 Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
•The rearview mirror light located between the ASSIST
and 9-1-1 buttons will continuously be illuminated red.
• The Instrument Cluster Display will show the following
message “Vehicle device requires service. Please contact
your dealer.”
• An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
WARNING!
• Ignoring the rearview mirror light could mean you
will not have 9-1-1 Call services. If the rearview
mirror light is illuminated, have an Authorized
Dealer service the 9-1-1 Call system immediately.
• The Occupant Restraint Control module turns on the
Air Bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
Authorized Dealer service the Occupant Restraint
Control system immediately. Even if the 9-1-1 Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the
9-1-1 Call system operation. These include, but are not
limited to, the following factors:
•
Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The 9-1-1 Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• 1X(voice/data) or 3G(data) network and/or Global Po-
sitioning Satellite signals are unavailable or obstructed.
• Equipment malfunction at the 9-1-1 operator facility.
• Operator error by the 9-1-1 operator.
• 1X(voice/data) or 3G(data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
98 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

WARNING!
ALWAYS obey traffic laws and pay attention to the
road. Some Uconnect Access services, including 9-1-1
and Assist, will NOT work without an operable
1X(voice/data) or 3G(data) network connection.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
•
Never place anything on or near the vehicle’s 1X(voice/
data) or 3G(data) and GPS antennas. You could prevent
1X(voice/data) or 3G(data) and GPS signal reception,
which can prevent your vehicle from placing an emergency
call. An operable 1X(voice/data) or 3G(data) network con-
nection and a GPS signal is required for the 9-1-1 Call
system to function properly.
General Information
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation. NOTE:
Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.
CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
Outside Mirrors
To receive maximum benefit, adjust the outside mirrors to
center on the adjacent lane of traffic with a slight overlap of
the view obtained on the inside mirror.
WARNING!
Vehicles and other objects seen in the passenger side
convex mirror will look smaller and farther away than
they really are. Relying too much on your passenger
side convex mirror could cause you to collide with
another vehicle or other object. Use your inside mirror
when judging the size or distance of a vehicle seen in
the passenger side convex mirror. Some vehicles will
not have a convex passenger side mirror.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 99

Outside Mirrors Folding Feature
All outside mirrors are hinged and may be moved either
forward or rearward to resist damage. The hinges have
three detent positions:
•Full forward position
• Full rearward position
• Normal position
Outside Automatic Dimming Mirror — If Equipped
The drivers side mirror will automatically adjust for glare
from vehicles behind you. This feature is controlled by the
inside automatic dimming mirror. The mirrors will auto-
matically adjust for headlight glare when the inside mirror
adjusts.
Power Mirrors
The power mirror switch is located on the driver’s side
door trim panel.
The power mirror controls consist of mirror select buttons
and a four-way mirror control switch. To adjust a mirror,
push the mirror select button for the mirror that you want to adjust. Using the mirror control switch, push on any of
the four arrows for the direction that you want the mirror
to move.
Power mirror preselected positions can be controlled by
the optional Memory Seat Feature. Refer to “Driver
Memory Seat” in “Understanding The Features Of Your
Vehicle” for further information.
Power Mirror Switch
1 — Mirror Direction Control
2 — Mirror Selection
100 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Heated Mirrors — If Equipped
These mirrors are heated to melt frost or ice. This
feature will be activated whenever you turn on the
rear window defroster (if equipped). Refer to “Rear Win-
dow Features” in “Understanding The Features Of Your
Vehicle” for further information.
Tilt Mirrors In Reverse (Available With Memory
Seat Only) — If Equipped
Tilt Mirrors in Reverse provides automatic outside mirror
positioning which will aid the driver ’s view of the ground
rearward of the front doors. Outside mirrors will move
slightly downward from the present position when the
vehicle is shifted into REVERSE. Outside mirrors will then
return to the original position when the vehicle is shifted
out of REVERSE position. Each stored memory setting will
have an associated Tilt Mirrors in Reverse position.
NOTE: The Tilt Mirrors in Reverse feature is not turned on
when delivered from the factory. The Tilt Mirrors in
Reverse feature can be turned on and off using the
Uconnect System. Refer to “Uconnect Settings/Customer
Programmable Features” in “Understanding Your Instru-
ment Panel” for further information.
Illuminated Vanity Mirrors
To access an illuminated vanity mirror, flip down one of the
visors.
Lift the cover to reveal the mirror. The light will turn on
automatically.
Sun Visor Extension — If Equipped
This feature has a pull out extension on the sun visor for
increased coverage.
Illuminated Vanity Mirror
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 101

BLIND SPOT MONITORING (BSM) — IF EQUIPPED
The Blind Spot Monitoring (BSM) system uses two radar-
based sensors, located inside the rear bumper fascia, to
detect highway licensable vehicles (automobiles, trucks,
motorcycles, etc.) that enter the blind spot zones from the
rear/front/side of the vehicle.
When the vehicle is started, the BSM warning light will be
momentarily illuminated in both outside rear view mirrors
to let the driver know that the system is operational. The
BSM system sensors operate when the vehicle is in any
forward gear or REVERSE and enters stand by mode when
the vehicle is in PARK.The BSM detection zone covers approximately one lane on
both sides of the vehicle 12 ft (3.8 m). The zone length starts
at the outside rear view mirror and extends approximately
10 ft (3 m) beyond the rear bumper of the vehicle. The BSM
system monitors the detection zones on both sides of the
vehicle when the vehicle speed has reached approximately
6 mph (10 km/h) or higher and will alert the driver of
vehicles in these areas.
NOTE:
•
The BSM system DOES NOT alert the driver about
rapidly approaching vehicles that are outside the detec-
tion zones.
• The BSM system detection zone DOES NOT change if
your vehicle is towing a trailer. Therefore, visually verify
the adjacent lane is clear for both your vehicle and trailer
before making a lane change. If the trailer or other object
(i.e., bicycle, sports equipment) extends beyond the side
of your vehicle, this may result in the BSM warning light
remaining illuminated or the alert chime remaining on
the entire time the vehicle is in a forward gear. Refer to
“Uconnect Settings” in “Understanding Your Instrument
Panel” for more information.
Rear Detection Zones
102 UNDERSTANDING THE FEATURES OF YOUR VEHICLE