2017 DODGE DURANGO service

INTRODUCTION
Congratulations on selecting your new FCA US LLC ve-
hicle. Be assured that it represents precision workmanship,
distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and
perform tasks that conventional passenger cars are not
intended. It handles and maneuvers differently from many
passenger cars both on-road and off-road, so take time to
become familiar with your vehicle.
The two-wheel drive version of this vehicle was designed
for on-road use only. It is not intended for off-road driving
or use in other severe conditions suited for a four-wheel
drive vehicle.
Before you start to drive this vehicle, read the Owner’s
Manual. Be sure you are familiar with all vehicle controls,
particularly those used for braking, steering, transmission,
and transfer case shifting. Learn how your vehicle handles
on different road surfaces. Your driving skills will improve
with experience. When driving off-road, or working the
vehicle, don’t overload the vehicle or expect the vehicle to
overcome the natural laws of physics. Always observe
federal, state, provincial and local laws wherever you
drive.As with other vehicles of this type, failure to operate this
vehicle correctly may result in loss of control or a collision.
Refer to “On-Road/Off-Road Driving Tips” in “Starting
And Operating” for further information.
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint you
with the operation and maintenance of your vehicle. It is
supplemented by Warranty Information, and various
customer-oriented documents. Please take the time to read
these publications carefully. Following the instructions and
recommendations in this manual will help assure safe and
enjoyable operation of your vehicle.
NOTE: After reviewing the owner information, it should
be stored in the vehicle for convenient referencing and
remain with the vehicle when sold.
When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine MOPAR® parts, and cares about your
satisfaction.
4 INTRODUCTION

After placing the ignition to the ON/RUN position, the
Vehicle Security Light will turn on for three seconds for a
bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In
addition, if the light begins to flash after the bulb check, it
indicates that someone used an invalid key fob to start the
engine. Either of these conditions will result in the engine
being shut off after two seconds.
If the Vehicle Security Light turns on during normal vehicle
operation (vehicle running for longer than 10 seconds), it
indicates that there is a fault in the electronics. Should this
occur, have the vehicle serviced as soon as possible by an
authorized dealer.
CAUTION!
•Do not make modifications or alterations to the
immobilizer system. Modifications or alterations to
the immobilization system may result in a loss of
security protection.
• The Sentry Key Immobilizer system is not compat-
ible with some aftermarket remote starting systems.
Use of these systems may result in vehicle starting
problems and loss of security protection. All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Replacement Keys
NOTE:
Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
CAUTION!
• Always remove the key fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go —
Ignition, always remember to place the ignition in
the OFF position.
Duplication of key fobs may be performed at an authorized
dealer. This procedure consists of programming a blank
key fob to the vehicle electronics. A blank key fob is one
that has never been programmed.
NOTE: When having the Sentry Key Immobilizer System
serviced, bring all vehicle keys with you to an authorized
dealer.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 15

How To Disengage The Automatic Locking Mode
Unbuckle the combination lap/shoulder belt and allow it to
retract completely to disengage the Automatic Locking Mode
and activate the vehicle sensitive (emergency) locking mode.
WARNING!
•The seat belt assembly must be replaced if the
switchable Automatic Locking Retractor (ALR) fea-
ture or any other seat belt function is not working
properly when checked according to the procedures
in the Service Manual.
• Failure to replace the seat belt assembly could in-
crease the risk of injury in collisions.
•
Do not use the Automatic Locking Mode to restrain
occupants who are wearing the seat belt or children
who are using booster seats. The locked mode is only
used to install rear-facing or forward-facing child
restraints that have a harness for restraining the child.
Supplemental Restraint System (SRS)
Some of the safety features described in this section may be
standard equipment on some models, or may be optional
equipment on others. If you are not sure, ask your autho-
rized dealer.
Air Bag System Components
Your vehicle may be equipped with the following air bag
system components:
• Occupant Restraint Controller (ORC)
• Air Bag Warning Light
•Steering Wheel and Column
• Instrument Panel
• Knee Impact Bolsters
• Driver and Front Passenger Air Bags
• Supplemental Side Air Bags
• Supplemental Knee Air Bags
• Front and Side Impact Sensors
• Seat Belt Pretensioners
• Seat Track Position Sensors
• Seat Belt Buckle Switch
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 51

If A Deployment Occurs
The front air bags are designed to deflate immediately after
deployment.
NOTE:Front and/or side air bags will not deploy in all
collisions. This does not mean something is wrong with the
air bag system.
If you do have a collision which deploys the air bags, any
or all of the following may occur:
• The air bag material may sometimes cause abrasions
and/or skin reddening to the occupants as the air bags
deploy and unfold. The abrasions are similar to friction
rope burns or those you might get sliding along a carpet
or gymnasium floor. They are not caused by contact with
chemicals. They are not permanent and normally heal
quickly. However, if you haven’t healed significantly
within a few days, or if you have any blistering, see your
doctor immediately.
• As the air bags deflate, you may see some smoke-like
particles. The particles are a normal by-product of the
process that generates the non-toxic gas used for air bag
inflation. These airborne particles may irritate the skin,
eyes, nose, or throat. If you have skin or eye irritation,
rinse the area with cool water. For nose or throat irritation, move to fresh air. If the irritation continues,
see your doctor. If these particles settle on your clothing,
follow the garment manufacturer ’s instructions for
cleaning.
Do not drive your vehicle after the air bags have deployed.
If you are involved in another collision, the air bags will
not be in place to protect you.
WARNING!
Deployed air bags and seat belt pretensioners cannot
protect you in another collision. Have the air bags, seat
belt pretensioners, and the seat belt retractor assem-
blies replaced by an authorized dealer immediately.
Also, have the Occupant Restraint Controller System
serviced as well.
NOTE:
• Air bag covers may not be obvious in the interior trim,
but they will open during air bag deployment.
• After any collision, the vehicle should be taken to an
authorized dealer immediately.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 59

Light, either momentarily or continuously. A single chime
will sound to alert you if the light comes on again after
initial startup.
The ORC also includes diagnostics that will illuminate the
instrument panel Air Bag Warning Light if a malfunction is
detected that could affect the air bag system. The diagnos-
tics also record the nature of the malfunction. While the air
bag system is designed to be maintenance free, if any of the
following occurs, have an authorized dealer service the air
bag system immediately.
•The Air Bag Warning Light does not come on during the
four to eight seconds when the ignition switch is first in
the ON/RUN position.
• The Air Bag Warning Light remains on after the four to
eight-second interval.
• The Air Bag Warning Light comes on intermittently or
remains on while driving.
NOTE:
If the speedometer, tachometer, or any engine related
gauges are not working, the Occupant Restraint Controller
(ORC) may also be disabled. In this condition the air bags
may not be ready to inflate for your protection. Have an
authorized dealer service the air bag system immediately.
WARNING!
Ignoring the Air Bag Warning Light in your instrument
panel could mean you won’t have the air bags to
protect you in a collision. If the light does not come on
as a bulb check when the ignition is first turned on,
stays on after you start the vehicle, or if it comes on as
you drive, have an authorized dealer service the air bag
system immediately.
Redundant Air Bag Warning Light
If a fault with the Air Bag Warning Light is detected, which could affect the Supplemental Restraint System
(“SRS”), the Redundant Air Bag Warning Light
will illuminate on the instrument panel. The
Redundant Air Bag Warning Light will stay on
until the fault is cleared. In addition, a single chime will
sound to alert you that the Redundant Air Bag Warning
Light has come on and a fault has been detected. If the
Redundant Air Bag Warning Light comes on intermittently
or remains on while driving have an authorized dealer
service the vehicle immediately. For additional information
regarding the Redundant Air Bag Warning Light, refer to
“Warning/Indicator Lights and Messages” in “Getting to
Know Your Instrument Panel” section of this manual.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 61

Maintaining Your Air Bag System
WARNING!
•Modifications to any part of the air bag system could
cause it to fail when you need it. You could be
injured if the air bag system is not there to protect
you. Do not modify the components or wiring, in-
cluding adding any kind of badges or stickers to the
steering wheel hub trim cover or the upper right side
of the instrument panel. Do not modify the front
bumper, vehicle body structure, or add aftermarket
side steps or running boards.
• It is dangerous to try to repair any part of the air bag
system yourself. Be sure to tell anyone who works on
your vehicle that it has an air bag system.
• Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made.
Take your vehicle to an authorized dealer for any air
bag system service. If your seat, including your trim
cover and cushion, needs to be serviced in any way
(including removal or loosening/tightening of seat
attachment bolts), take the vehicle to your authorized
(Continued)
WARNING! (Continued)
dealer. Only manufacturer approved seat accessories
may be used. If it is necessary to modify the air bag
system for persons with disabilities, contact your
authorized dealer.
Event Data Recorder (EDR)
This vehicle is equipped with an event data recorder
(EDR). The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed.
The EDR is designed to record data related to vehicle
dynamics and safety systems for a short period of time,
typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
•How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts
were buckled/fastened;
• How far (if at all) the driver was depressing the accel-
erator and/or brake pedal; and,
62 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Air Bag Warning Light
The Air Bag warning lightwill turn on for four to
eight seconds as a bulb check when the ignition is first
placed in the ON/RUN position. If the light is either not
on during starting, stays on, or turns on while driving,
have the system inspected at an authorized dealer as
soon as possible. This light will illuminate with a single
chime when a fault with the Air Bag Warning Light has
been detected, it will stay on until the fault is cleared. If
the light comes on intermittently or remains on while
driving, have an authorized dealer service the vehicle
immediately. Refer to “Occupant Restraints” for further
information.
Defroster
Check operation by selecting the defrost mode and place the
blower control on high speed. You should be able to feel the
air directed against the windshield. See your authorized
dealer for service if your defroster is inoperable.
Floor Mat Safety Information
Always use floor mats designed to fit the footwell of your
vehicle. Use only floor mats that leave the pedal area
unobstructed and that are firmly secured so that they
cannot slip out of position and interfere with the pedals or
impair safe operation of your vehicle in other ways.
WARNING!
An improperly attached, damaged, folded, or stacked
floor mat, or damaged floor mat fasteners may cause
your floor mat to interfere with the accelerator, brake,
or clutch pedals and cause a loss of vehicle control. To
prevent SERIOUS INJURY or DEATH:
• ALWAYS securely attach
your floor mat using
the floor mat fasteners. DO NOT install your floor
mat upside down or turn your floor mat over.
Lightly pull to confirm mat is secured using the
floor mat fasteners on a regular basis.
• ALWAYS REMOVE THE EXISTING FLOOR MAT
FROM THE VEHICLE
before installing any
other floor mat. NEVER install or stack an addi-
tional floor mat on top of an existing floor mat.
(Continued)
86 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

▫Forward Collision Warning (FCW) With Mitigation
Operation ........................... .174
▫ Turning FCW ON Or OFF .................176
▫ Changing FCW And Active Braking Status .....176
▫ FCW Limited Warning...................177
▫ Service FCW Warning ....................177
 LANESENSE — IF EQUIPPED ..............178
▫ LaneSense Operation ....................178
▫ Turning LaneSense ON Or OFF .............179
▫ LaneSense Warning Message ...............180
▫ Changing LaneSense Status ................182
 PARKSENSE REAR PARK ASSIST —
IF EQUIPPED ......................... .183
▫ ParkSense Sensors ..................... .184
▫ ParkSense Warning Display ................184
▫ ParkSense Display ..................... .185
▫ Enabling And Disabling ParkSense ..........190
▫ Service The ParkSense Rear Park Assist System. .190 ▫
Cleaning The ParkSense System .............190
▫ ParkSense System Usage Precautions .........191
 PARKVIEW REAR BACK UP CAMERA —
IF EQUIPPED ......................... .192
 OVERHEAD CONSOLE ...................194
▫ Front Map/Reading Lights — If Equipped . . . .194
▫ Courtesy Lights ....................... .195
▫ Sunglasses Bin Door ....................196
 GARAGE DOOR OPENER — IF EQUIPPED . . . .196
▫ Before You Begin Programming HomeLink .....197
▫ Programming A Rolling Code ..............197
▫ Pr

ogramming A Non-Rolling Code ..........199
▫ Canadian/Gate Operator Programming .......200
▫ Using HomeLink ...................... .201
▫ Security ............................. .201
▫ Troubleshooting Tips ....................201
▫ General Information .....................202
92 UNDERSTANDING THE FEATURES OF YOUR VEHICLE