2017 DODGE DURANGO service

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the manu-
facturer has installed special TDD (Telecommunication De-
vices for the Deaf) equipment at its customer center. Any
hearing or speech impaired customer, who has access to a
TDD or a conventional teletypewriter (TTY) in the United
States, can communicate with the manufacturer by dialing
1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by
Bell Canada. For TTY teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to connect with a Bell
Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle to
help protect you from the high cost of unexpected repairs
after the manufacturer’s New Vehicle Limited Warranty
expires. The manufacturer stands behind only the manu-
facturer’s service contracts. If you purchased a manufac-
turer’s service contract, you will receive Plan Provisions
and an Owner Identification Card in the mail within three
weeks of the vehicle delivery date. If you have any
questions about the service contract, call the manufactur-
er’s Service Contract National Customer Hotline at 1-800-
521-9922 (Canadian residents, call (800) 465-2001 English /
(800) 387-9983 French).
The manufacturer will not stand behind any service con-
tract that is not the manufacturer’s service contract. It is not
responsible for any service contract other than the manu-
facturer’s service contract. If you purchased a service
contract that is not a manufacturer’s service contract, and
you require service after the manufacturer’s New Vehicle
Limited Warranty expires, please refer to the contract
documents, and contact the person listed in those docu-
ments.
560 IF YOU NEED CONSUMER ASSISTANCE

In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department immedi-
ately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Master-
card, American Express, and Discover orders are accepted.
If you prefer mailing your payment, please call for an order
form.
NOTE:A street address is required when ordering manu-
als (no P.O. Boxes). Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests, and a complete
list of all tools and equipment.
562 IF YOU NEED CONSUMER ASSISTANCE

Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.comDEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer in
each category is shown on the sidewall of the tires on your
vehicle.
All passenger vehicle tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on the
wear rate of the tire when tested under controlled condi-
tions on a specified government test course. For example, a
tire graded 150 would wear one and one-half times as well
on the government course as a tire graded 100. The relative
performance of tires depends upon the actual conditions of
their use, however, and may depart significantly from the
norm due to variations in driving habits, service practices,
and differences in road characteristics and climate.
9
IF YOU NEED CONSUMER ASSISTANCE 563

Changing A Flat Tire....................... .476
Chart, Tire Sizing .......................... .419
Check Engine Light (Malfunction Indicator Light). . . .506
Checking Your Vehicle For Safety ................84
Checks, Safety .............................84
Child Restraint .............................63
Child Restraints Booster Seats ............................68
Child Restraints ..........................63
Child Seat Installation ......................80
How To Stow An Unused ALR Seat Belt .........77
Infants And Child Restraints .................66
Locating The LATCH Anchorages ..............73
Lower Anchors And Tethers For Children ........70
Older Children And Child Restraints ...........67
Seating Positions ..........................69
Child Safety Locks ..........................28
Clean Air Gasoline ........................ .445
Cleaning Wheels ............................... .530
Climate Control ........................... .336
Manual ............................... .336
Cold Weather Operation ..................... .381
Compact Disc (CD) Maintenance ................333
Compact Spare Tire ........................ .432Console, Overhead
........................ .194
Contract, Service .......................... .560
Coolant Pressure Cap (Radiator Cap) .............523
Cooling System ........................... .520
Adding Coolant (Antifreeze) .................522
Coolant Capacity ........................ .545
Coolant Level .......................... .523
Disposal Of Used Coolant ..................523
Drain, Flush, And Refill ....................521
Inspection ......................... .520, 523
Points To Remember ..................... .524
Pressure Cap ........................... .523
Radiator Cap .......................... .523
Selection Of Coolant (Antifreeze) .......521, 545, 547
Corrosion Protection ....................... .528
Cr

uise Control (Speed Control) .................153
Cruise Light .......................... .255, 257
Cupholders ...............................211
Customer Assistance ....................... .558
Daytime Running Lights .....................137
Dealer Service ............................ .507
Defroster, Rear Window ..................... .223
Defroster, Windshield ........................86
568 INDEX

Jump Starting.......................... .488
Oil .............................. .508, 545
Oil Filler Cap .......................... .510
Oil Filter ...............................511
Oil Selection .....................509, 545, 547
Overheating ........................... .474
Starting .............................. .379
Engine Oil Viscosity ........................ .510
Engine Oil Viscosity Chart ....................510
Enhanced Accident Response Feature ..........60, 499
Entry System, Illuminated .....................18
Ethanol ................................. .446
Exhaust Gas Caution .....................85, 448
Exhaust System ........................ .85, 519
Exterior Lights ......................... .88, 540
Filters Air Cleaner .............................511
Air Conditioning .....................351, 513
Engine Oil .............................511
Engine Oil Disposal ...................... .510
Flashers ................................ .474
Hazard Warning ........................ .474
Turn Signal ....................88, 254, 543, 544
Flooded Engine Starting ..................... .382Fluid Capacities
........................... .545
Fluid Leaks ...............................88
Fluid Level Checks Automatic Transmission ....................528
Brake ................................ .525
Engine Oil ............................ .508
Fluids .................................. .549
Fluids, Lubricants And Genuine Parts ............547
Fog Lights .............................. .544
Fog Light Service .......................... .544
Folding Rear Seat ......................... .123
Forward Collision Warning ....................174
Four-Way Hazard Flasher .....................474
Freeing A Stuck Vehicle ..................... .491
Fr
ont Axle (Differential) ..................... .526
Fuel ................................... .444
Adding .............................. .449
Additives ............................. .446
Clean Air ............................. .445
Economy Mode ......................... .387
Ethanol .............................. .446
Gasoline .............................. .444
Light ................................ .250
Materials Added ........................ .446
Methanol ............................. .446
570 INDEX

Instrument Panel And Controls.................234
Instrument Panel Lens Cleaning ................532
Interior Appearance Care .....................531
Intermittent Wipers (Delay Wipers) ..............144
Introduction ................................4
Inverter, Power ........................... .210
iPod/USB/MP3 Control ..................... .314
Jacking And Tire Changing Instructions ...........480
Jacking Instructions ........................ .481
Jack Location ............................ .477
Jack Operation ........................ .476, 481
Jump Starting ............................ .488
KeyFob..................................12 Arm The Alarm ..........................16
Disarm The Alarm ........................17
Panic Alarm .............................20
Programming Additional Key Fobs ..........16, 21
Unlock Liftgate ...........................36
Key Fob Battery Service (Remote Keyless Entry) .....21
Key Fob Programming (Remote Keyless Entry) . . . .19, 21
Key Fob, Remote Keyless Entry .................19
Key-In Reminder ............................13
Keyless Enter-N-Go ........................ .380Lock The Vehicle’s Doors
...................283
Passive Entry ............................30
Passive Entry Programming ..............30, 283
Unlock Liftgate ...................... .36, 283
Keyless Entry System ........................19
Keyless Go ................................11
Key, Replacement ...........................15
Keys ....................................11
Key, Sentry (Immobilizer) ......................14
Lane Change Assist ........................ .142
LaneSense ............................... .178
Lap/Shoulder Belts ..........................43
Latches ..................................88
Leaks, Fluid ...............................88
Life Of Tires ............................. .435
Liftgate ..................................36
Liftgate Window Wiper/Washer ................222
Light Bulbs ................................88
Lights ............................... .88,
135
AirBag ......................... .60, 86, 238
Automatic Headlights .....................136
Brake Assist Warning ..................... .414
Brake Warning ......................... .239
Bulb Replacement ....................... .542
572 INDEX

Cargo.................................220
Center Mounted Stop ..................... .544
Cruise ............................ .255, 257
Daytime Running ....................... .137
Dimmer Switch, Headlight ..................135
Engine Temperature Warning ................241
Exterior ................................88
Fog ................................. .544
Hazard Warning Flasher ...................474
Headlights ............................ .542
Headlights On With Wipers .................136
Illuminated Entry .........................18
Low Fuel ............................. .250
Malfunction Indicator (Check Engine) ..........245
Map Reading .......................... .140
Park ............................. .254, 256
Passing ............................... .142
Reading ........................... .140, 194
Rear Servicing .......................... .544
Rear Tail Lamps ........................ .544
Seat Belt Reminder ...................... .238
Security Alarm ......................... .240
Service ............................... .542
Side Marker ........................... .544
Tire Pressure Monitoring (TPMS) .............248Traction Control
........................ .414
Turn Signal ................88, 135, 254, 543, 544
Vanity Mirror .......................... .101
Warning (Instrument Cluster Description) . . . .241, 254
Loading Vehicle ........................... .451
Tires................................. .423
Load Shed Battery Saver Mode ...................... .269
Battery Saver On ........................ .269
Electrical Load Reduction ...................269
Intelligent Battery Sensor ...................269
Locks ....................................26
Child
Protection ..........................28
Door ..................................26
Power Door .............................27
Lubrication, Body ......................... .516
Luggage Rack (Roof Rack) ....................223
Lug Nuts ............................... .475
Maintenance Free Battery .....................511
Maintenance Procedures ..................... .508
Maintenance Schedule ...................... .552
Malfunction Indicator Light (Check Engine) . . . .245, 506
Manual, Service ........................... .562
Memory Feature (Memory Seat) ................130
10
INDEX 573

Front Seat........................ .41, 43, 45
Inspection ..............................85
Operating Instructions ......................45
Pregnant Women .........................48
Pretensioners ............................49
Rear Seat ...............................43
Reminder ............................. .238
Untwisting Procedure ......................46
Seats ......................... .109, 110, 111, 115
Adjustment ......................110,111,112
Easy Entry ............................ .132
Heated ................................115
Memory .............................. .130
Power .................................111
Rear Folding ........................... .123
Reclining ..............................113
Vented ................................118
Ventilated ..............................118
Security Alarm ......................... .16, 240
Arm The System ..........................16
Disarm The System ........................17
SENTRY KEY Key Programming .........................16
Sentry Key (Immobilizer) ......................14
Sentry Key Replacement ......................15 Service Assistance
......................... .558
Service Contract .......................... .560
Service Manuals .......................... .562
Shifting ................................ .386
Automatic Transmission ................386, 388
Shoulder Belts .............................43
Signals, Turn .....................88, 254, 543, 544
Siri ................................ .369, 370
Snow Chains (Tire Chains) ....................437
Snow Plow .............................. .465
Snow Tires .............................. .431
Spare Tire ...................431, 432, 433, 434, 477
Spark Plugs .......................... .547, 549
Speed Control Accel/Decel ........................ .151, 152
Accel/Decel (ACC Only) ...................159
Cancel ............................... .151
Resume .............................. .151
S

et .................................. .151
Speed Control (Cruise Control) ..............150, 153
Starting .............................. .23, 379
Automatic Transmission ....................379
Cold Weather ....................... .381, 385
Engine Block Heater ..................... .385
Engine Fails To Start ..................... .38210
INDEX 577