2017 CHEVROLET SONIC Owners Manual

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
304 Technical Data
Vehicle Data
Capacities and Specifications
The following approximate capacities are given in metric and English conversions. SeeRecommended Fluids andLubricants0300for more information.
ApplicationCapacities
Metric English
Air Conditioning Refrigerant For the air conditioning system refrigerant type andcharge amount, see the refrigerant label under thehood. See your dealer for more information.
Cooling System
1.4L L4 6.5 L 6.9 qt
1.8L L4 6.0 L 6.3 qt
Engine Oil with Filter
1.4L L4 4.0 L 4.2 qt
1.8L L4 4.5 L 4.8 qt
Fuel Tank 41.0 L 10.8 gal
Wheel Nut Torque 140Y100 lb ft
All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in thismanual. Recheck fluid level after filling.

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
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Engine Specifications
EngineVIN CodeTr a n s m i s s i o nSpark Plug Gap
1.4L L4 LUVBAutomatic and Manual 0.60–0.70 mm (0.024–0.028 in)
1.8L L4 LUWHAutomatic and Manual 0.60–0.70 mm (0.024–0.028 in)
1.8L L4 LWEGAutomatic and Manual 0.60–0.70 mm (0.024–0.028 in)

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
306 Technical Data
Engine Drive Belt Routing
1.4L L4 Engine
1.8L L4 Engine (with Air
Conditioning)
1.8L L4 Engine (without Air
Conditioning)

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
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Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 307Customer AssistanceOffices . . . . . . . . . . . . . . . . . . . . . . 309Customer Assistance for TextTe l e p h o n e ( T T Y ) U s e r s . . . . . 3 1 0Online Owner Center . . . . . . . . . 310GM Mobility ReimbursementProgram . . . . . . . . . . . . . . . . . . . . . 311Roadside AssistanceProgram . . . . . . . . . . . . . . . . . . . . . 311Scheduling ServiceAppointments . . . . . . . . . . . . . . . 313Courtesy TransportationProgram . . . . . . . . . . . . . . . . . . . . 313Collision Damage Repair . . . . . 314Service Publications OrderingInformation . . . . . . . . . . . . . . . . . . 316Radio FrequencyStatement . . . . . . . . . . . . . . . . . . . 317
Reporting Safety Defects
Reporting Safety Defects tothe United StatesGovernment . . . . . . . . . . . . . . . . . 317
Reporting Safety Defects tothe CanadianGovernment . . . . . . . . . . . . . . . . . 318Reporting Safety Defects toGeneral Motors . . . . . . . . . . . . . 318
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 318Event Data Recorders . . . . . . . . 319OnStar®...................... 320
Customer Information
Customer Satisfaction
Procedure
Yo u r s a t i s f a c t i o n a n d g o o d w i l l a r eimportant to your dealer and toChevrolet. Normally, any concernswith the sales transaction or theoperation of the vehicle will beresolved by your dealer's sales orservice departments. Sometimes,however, despite the best intentionsof all concerned, misunderstandingscan occur. If your concern has notbeen resolved to your satisfaction,the following steps should be taken:
STEP ONE :Discuss your concernwith a member of dealershipmanagement. Normally, concernscan be quickly resolved at that level.If the matter has already beenreviewed with the sales, service,or parts manager, contact the ownerof your dealership or the generalmanager.
STEP TWO :If after contacting amember of dealership management,it appears your concern cannot be

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
308 Customer Information
resolved by your dealership withoutfurther help, in the U.S., call theChevrolet Customer AssistanceCenter at 1-800-222-1020. InCanada, call General Motors ofCanada Customer Care Centre at1-800-263-3777 (English),or 1-800-263-7854 (French).
We encourage you to call thetoll-free number in order to give yourinquiry prompt attention. Have thefollowing information available togive the Customer Assistancerepresentative:
.Vehicle IdentificationNumber (VIN). This is availablefrom the vehicle registration ortitle, or the plate at the top left ofthe instrument panel and visiblethrough the windshield.
.Dealership name and location.
.Vehicle delivery date andpresent mileage.
When contacting Chevrolet,remember that your concern willlikely be resolved at a dealer'sfacility. That is why we suggestfollowing Step One first.
STEP THREE—U.S. Owners :Both General Motors and yourdealer are committed to makingsure you are completely satisfiedwith your new vehicle. However,if you continue to remain unsatisfiedafter following the procedureoutlined in Steps One and Two, youcan file with the Better BusinessBureau (BBB) Auto Line®Programto enforce your rights.
The BBB Auto Line Program is anout-of-court program administeredby the Council of Better BusinessBureaus to settle automotivedisputes regarding vehicle repairs orthe interpretation of the New VehicleLimited Warranty. Although you maybe required to resort to this informaldispute resolution program prior tofiling a court action, use of theprogram is free of charge and yourcase will generally be heard within40 days. If you do not agree with thedecision given in your case, youmay reject it and proceed with anyother venue for relief availableto you.
Yo u m a y c o n t a c t t h e B B B A u t o L i n eProgram using the toll-freetelephone number or write them atthe following address:
BBB Auto Line ProgramCouncil of Better Business Bureaus,Inc.3033 Wilson BoulevardSuite 600Arlington, VA 22201
Te l e p h o n e : 1 - 8 0 0 - 9 5 5 - 5 1 0 0http://www.bbb.org/council/programs-services/dispute-handling-and-resolution/bbb-auto-line
This program is available in all50 states and the District ofColumbia. Eligibility is limited byvehicle age, mileage, and otherfactors. General Motors reservesthe right to change eligibilitylimitations and/or discontinue itsparticipation in this program.
STEP THREE—CanadianOwners :In the event that you donot feel your concerns have beenaddressed after following theprocedure outlined in Steps Oneand Two, General Motors of Canada

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Company wants you to be aware ofits participation in a no-chargeMediation/Arbitration Program.General Motors of CanadaCompany has committed to bindingarbitration of owner disputesinvolving factory-related vehicleservice claims. The programprovides for the review of the factsinvolved by an impartial third partyarbiter, and may include an informalhearing before the arbiter. Theprogram is designed so that theentire dispute settlement process,from the time you file your complaintto the final decision, should becompleted in about 70 days. Webelieve our impartial program offersadvantages over courts in mostjurisdictions because it is informal,quick, and free of charge.
For further information concerningeligibility in the Canadian MotorVehicle Arbitration Plan (CAMVAP),call toll-free 1-800-207-0685, or callthe General Motors Customer CareCentre, 1-800-263-3777 (English),1-800-263-7854 (French),or write to:
The Mediation/Arbitration Programc/o Customer Care CentreGeneral Motors of CanadaCompanyMail Code: CA1-163-0051908 Colonel Sam DriveOshawa, Ontario L1H 8P7
Yo u r i n q u i r y s h o u l d b e a c c o m p a n i e dby the Vehicle IdentificationNumber (VIN).
Customer Assistance
Offices
Chevrolet encourages customers tocall the toll-free number forassistance. However, if a customerwishes to write or e-mail Chevrolet,the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor DivisionChevrolet Customer AssistanceCenterP. O . B o x 3 3 1 7 0Detroit, MI 48232-5170www.Chevrolet.com
1-800-222-10201-800-833-2438 (For TextTe l e p h o n e D e v i c e s ( T T Y s ) )Roadside Assistance:1-800-243-8872
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of CanadaCompanyCustomer Care Centre, Mail Code:CA1-163-0051908 Colonel Sam DriveOshawa, Ontario L1H 8P7www.gm.ca
1-800-263-3777 (English)1-800-263-7854 (French)1-800-263-3830 (For Text

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
310 Customer Information
Te l e p h o n e d e v i c e s ( T T Y s ) )Roadside Assistance:1-800-268-6800
Overseas
Please contact the local GeneralMotors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To a s s i s t c u s t o m e r s w h o a r e d e a f ,hard of hearing, or speech-impairedand who use Text Telephones(TTYs), Chevrolet has TTYequipment available at its CustomerAssistance Center. Any TTY user inthe U.S. can communicate withChevrolet by dialing:1-800-833-2438. TTY users inCanada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online ownerexperience allows interaction withChevrolet and keeps importantvehicle-specific information in oneplace.
Membership Benefits
E:Download owner manuals andview vehicle-specific how-to videos.
G:View maintenance schedules,alerts, and OnStar VehicleDiagnostic Information. Scheduleservice appointments.
I:View and print dealer-recordedservice records and self-recordedservice records.
D:Select a preferred dealer andview locations, maps, phonenumbers, and hours.
r:Track your vehicle’swarrantyinformation.
J:View active recalls by VehicleIdentification Number (VIN). SeeVehicle Identification Number(VIN)0303.
H:View GM Card, SiriusXMSatellite radio (if equipped), andOnStar account information (ifequipped).
F:Chat with online helprepresentatives.
See my.chevrolet.com to registeryour vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
.Chat live with online helprepresentatives.
.Locate owner resources such aslease-end, financing, andwarranty information.
.Retrieve your favorite articles,quizzes, tips, and multimediagalleries organized into theFeatured Articles and Auto CareSections.
.Download owner manuals.

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
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.Find theChevrolet-recommendedmaintenance services.
GM Mobility
Reimbursement Program
This program is available toqualified applicants for costreimbursement of eligibleaftermarket adaptive equipmentrequired for the vehicle, such ashand controls or a wheelchair/scooter lift for the vehicle.
For more information on the limitedoffer, visit www.gmmobility.com orcall the GM Mobility AssistanceCenter at 1-800-323-9935. TextTe l e p h o n e ( T T Y ) u s e r s , c a l l1-800-833-9935.
General Motors of Canada also hasaMobilityProgram.Visitwww.gm.caor call 1-800-GM-DRIVE (463-7483)for details. TTY users call1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call1-800-243-8872. (Text Telephone(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,call 1-800-268-6800.
Service is available 24 hours a day,365 days a year.
Calling for Assistance
When calling Roadside Assistance,have the following informationready:
.Yo u r n a m e , h o m e a d d r e s s , a n dhome telephone number.
.Te l e p h o n e n u m b e r o f y o u rlocation.
.Location of the vehicle.
.Model, year, color, and licenseplate number of the vehicle.
.Odometer reading, VehicleIdentification Number (VIN), anddelivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided for theduration of the vehicle’spowertrainwarranty.
In the U.S., anyone driving thevehicle is covered. In Canada, aperson driving the vehicle withoutpermission from the owner is notcovered.
Roadside Assistance is not a part ofthe New Vehicle Limited Warranty.General Motors North America andChevrolet reserve the right to makeany changes or discontinue theRoadside Assistance program atany time without notification.
General Motors North America andChevrolet reserve the right to limitservices or payment to an owner ordriver if they decide the claims aremade too often, or the same type ofclaim is made many times.