
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
330 OnStar
OnStar AtYourService
OnStar Advisors can provide offersfrom restaurants and retailers onyour route, help locate hotels,or book a room. These servicesvary by market.
OnStar Hands-Free Calling
Make and receive calls with thebuilt-in wireless calling service,which requires available minutes.
Make a Call
1. Press=.Systemresponds:
“OnStar ready.”
2. Say“Call.”System responds:“Call. Please say the name ornumber to call.”
3. Say the entire number withoutpausing, including a“1”and thearea code. System responds:“OK, calling.”
Calling 911 Emergency
1. Press=.Systemresponds:
“OnStar ready.”
2. Say“Call.”System responds:“Call. Please say the name ornumber to call.”
3. Say“911”without pausing.System responds:“911.”
4. Say“Call.”System responds:“OK, dialing 911.”
Retrieve My Number
1. Press=.Systemresponds:
“OnStar ready.”
2. Say“My number.”Systemresponds:“Yo u r O n S t a rHands-Free Calling number is,”then says the number.
End a Call
Press=.Systemresponds:“Call
ended.”
Verify Minutes and Expiration
Press=and say“Minutes”then
“Ve r i f y”to check how many minutesremain and their expiration date.
Diagnostics
Advanced Diagnostics provides astatus of the vehicle’skeysystemswith a monthly e-mail, or by
pressingQ.Ifequipped,Diagnostic
Alerts can be received in real-timevia e-mail or text. The ProactiveAlerts feature (if available) can helppredict and alert of potentialupcoming maintenance issues withselect components on the vehicle,before they become a problem.
OnStar can also monitor and reporttire pressure, if the vehicle isequipped with a Tire PressureMonitoring System.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
336 Index
IndexA
Accessories and
Modifications . . . . . . . . . . . . . . . . . . 216
Accessory Power . . . . . . . . . . . . . . . 180
Add-On Electrical Equipment . . . 212
Additional Information
OnStar®...................... 331
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 302
Air Cleaner/Filter, Engine . . . . . . . 225
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 163
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . 65
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 60
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 60
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 60
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 59
Where Are the Airbags? . . . . . . . . 57
Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 65
Light On-Off . . . . . . . . . . . . . . . . . . 100
On-Off Light . . . . . . . . . . . . . . . . . . 100
On-Off Switch . . . . . . . . . . . . . . . . . . 62
Airbags (cont'd)
Readiness Light . . . . . . . . . . . . . . . . 99
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . . . 65
System Check . . . . . . . . . . . . . . . . . . 55
All-Season Tires . . . . . . . . . . . . . . . . 253
All-Terrain Tires . . . . . . . . . . . . . . . . . 253
AM-FM Radio . . . . . . . . . . . . . . . . . . . 138
Antenna
Multi-band . . . . . . . . . . . . . . . . . . . . 141
Antilock Brake System (ABS) . . . 188
Warning Light . . . . . . . . . . . . . . . . . 104
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . . . 288
Interior . . . . . . . . . . . . . . . . . . . . . . . . 292
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . 94
Assistance Program,
Roadside . . . . . . . . . . . . . . . . . . . . . . 316
Audio
Theft-Deterrent Feature . . . . . . . 133
Audio Players
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Automatic
Door Locks . . . . . . . . . . . . . . . . . . . . . 30
Headlamp System . . . . . . . . . . . . 127
Transmission . . . . . . . . . . . . . . . . . 183
Transmission Fluid . . . . . . . . . . . 222

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
340 Index
G
Gauges
Engine Coolant Temperature . . . 98
Engine Oil Pressure . . . . . . . . . . . . 97
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Odometer . . . . . . . . . . . . . . . . . . . . . . . 96
Speedometer . . . . . . . . . . . . . . . . . . . 96
Trip Odometer . . . . . . . . . . . . . . . . . . 96
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . 99
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . . 94
General Information
Service and Maintenance . . . . . 296
To w i n g . . . . . . . . . . . . . . . . . . . . . . . . 2 0 2
Vehicle Care . . . . . . . . . . . . . . . . . . 215
Glass, Enhanced Technology . . . . 38
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 316
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 240
Hazard Warning Flashers . . . . . . . 128
Head Restraints . . . . . . . . . . . . . . . . . 41
Headlamps . . . . . . . . . . . . . . . . . . . . . 241
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 240
Automatic . . . . . . . . . . . . . . . . . . . . . 127
Bulb Replacement . . . . . . . . . . . . 240
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 126
Headlamps (cont'd)
Flash-to-Pass . . . . . . . . . . . . . . . . . 126
High-Beam On Light . . . . . . . . . . 107
High/Low Beam Changer . . . . . 126
Heated Mirrors . . . . . . . . . . . . . . . . . . . 36
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 179
Heating and Air Conditioning . . . 158
High-Beam On Light . . . . . . . . . . . . 107
Hill and Mountain Roads . . . . . . . . 169
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 47
I
Idle System
Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Ignition Positions . . . . . . . . . . . . . . . 176
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . . . 239
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 33
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 68
Infotainment . . . . . . . . . . . . . . . . . . . . 132
Infotainment System . . . . . . . . . . . . 325
Instrument Cluster . . . . . . . . . . . . . . . 95
Interior Rearview Mirrors . . . . . . . . . 36
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 282
K
Key and Lock Messages . . . . . . . . 115
Keyless Entry
Remote (RKE) System . . . . . . . . . 25
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
L
Labeling, Tire Sidewall . . . . . . . . . . 254
Lamps
Daytime Running (DRL) . . . . . . 126
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 129
Exterior Controls . . . . . . . . . . . . . . 125
Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . 126
License Plate . . . . . . . . . . . . . . . . . 244
Malfunction Indicator . . . . . . . . . 102
Messages . . . . . . . . . . . . . . . . . . . . .115
Reading . . . . . . . . . . . . . . . . . . . . . . 130
Ta i l l a m p s . . . . . . . . . . . . . . . . . . . . . 2 4 3
Lamps, Bulb Replacement . . . . . . 242
Lap-Shoulder Belt . . . . . . . . . . . . . . . 48
LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . 79

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Index 341
LATCH, Lower Anchors and
Te t h e r s f o r C h i l d r e n . . . . . . . . . . . . 7 3
Lighter, Cigarette . . . . . . . . . . . . . . . . 94
Lighting
Entry/Exit . . . . . . . . . . . . . . . . . . . . . 130
Illumination Control . . . . . . . . . . . 129
Lights
Airbag On-Off . . . . . . . . . . . . . . . . . 100
Airbag Readiness . . . . . . . . . . . . . . . 99
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 104
Brake System Warning . . . . . . . 104
Charging System . . . . . . . . . . . . . 101
Cruise Control . . . . . . . . . . . . . . . . 107
Engine Oil Pressure . . . . . . . . . . 106
Flash-to-Pass . . . . . . . . . . . . . . . . . 126
High-Beam On . . . . . . . . . . . . . . . . 107
High/Low Beam Changer . . . . . 126
Low Fuel Warning . . . . . . . . . . . . 107
Safety Belt Reminders . . . . . . . . . . 99
Security . . . . . . . . . . . . . . . . . . . . . . 107
StabiliTrak®OFF . . . . . . . . . . . . . 105
Tire Pressure . . . . . . . . . . . . . . . . . 106
To w / H a u l M o d e . . . . . . . . . . . . . . . 1 0 5
Traction Control System
(TCS)/StabiliTrak®.......... 105
Locking Rear Axle . . . . . . . . . . . . . . 191
Locks
Automatic Door . . . . . . . . . . . . . . . . . 30
Cargo Door Relocking . . . . . . . . . . 29
Delayed Locking . . . . . . . . . . . . . . . . 29
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Lockout Protection . . . . . . . . . . . . . . 30
Power Door . . . . . . . . . . . . . . . . . . . . . 29
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Loss of Control . . . . . . . . . . . . . . . . . 167
Low Fuel Warning Light . . . . . . . . . 107
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 73
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . . . 307
Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 302
Maintenance Schedule . . . . . . . . . 297
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 305
Malfunction Indicator Lamp . . . . . 102
Manual Mirrors . . . . . . . . . . . . . . . . . . 35
Manual Mode . . . . . . . . . . . . . . . . . . . 186
Manual Windows . . . . . . . . . . . . . . . . 37
Media
Avoiding Untrusted Devices . . 141
Messages
Airbag System . . . . . . . . . . . . . . . . .117
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . .112
Brake System . . . . . . . . . . . . . . . . .112
Compass . . . . . . . . . . . . . . . . . . . . . .113
Door Ajar . . . . . . . . . . . . . . . . . . . . . .113
Engine Cooling System . . . . . . . .113
Engine Oil . . . . . . . . . . . . . . . . . . . . .114
Engine Power . . . . . . . . . . . . . . . . .114
Fuel System . . . . . . . . . . . . . . . . . . .115
Key and Lock . . . . . . . . . . . . . . . . . .115
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . .115
Object Detection System . . . . . .115
Ride Control System . . . . . . . . . . .116
Security . . . . . . . . . . . . . . . . . . . . . . .117
Service Vehicle . . . . . . . . . . . . . . . .117
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Transmission . . . . . . . . . . . . . . . . . . 118
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 112
Vehicle Reminder . . . . . . . . . . . . . . 119
Mirrors
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 35
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 36
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 35
Manual Rearview . . . . . . . . . . . . . . . 36
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 35

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Index 343
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 236
Locking . . . . . . . . . . . . . . . . . . . . . . . 191
Rear Climate Control System . . . 161
Rear Doors . . . . . . . . . . . . . . . . . . . . . . 32
Rear Heating System . . . . . . . . . . . 160
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 43
Rear Vision Camera (RVC) . . . . . 194
Rearview Mirrors . . . . . . . . . . . . . . . . 36
Reclining Seatbacks . . . . . . . . . . . . . 42
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 305
Records
Maintenance . . . . . . . . . . . . . . . . . . 307
Recreational Vehicle Towing . . . . 286
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 316
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . . 25
Remote Vehicle Start . . . . . . . . . . . . 27
Replacement Bulbs . . . . . . . . . . . . . 245
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 66
Maintenance . . . . . . . . . . . . . . . . . . 306
Replacing Airbag System . . . . . . . . 66
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . . 79
Replacing Safety Belt System
Parts after a Crash . . . . . . . . . . . . . 54
Reporting Safety Defects
Canadian Government . . . . . . . . 323
General Motors . . . . . . . . . . . . . . . 323
U.S. Government . . . . . . . . . . . . . 323
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 72
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 180
Ride Control Systems
Messages . . . . . . . . . . . . . . . . . . . . .116
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 168
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 316
Rotation, Tires . . . . . . . . . . . . . . . . . . 265
Routing, Engine Drive Belt . . . . . . 311
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . . 183
S
Safety Belts . . . . . . . . . . . . . . . . . . . . . 46
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Extender . . . . . . . . . . . . . . . . . . . . . . . . 53
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . 47
Lap-Shoulder Belt . . . . . . . . . . . . . . 48
Reminders . . . . . . . . . . . . . . . . . . . . . . 99
Replacing after a Crash . . . . . . . . 54
Use During Pregnancy . . . . . . . . . . 53
Safety Defects Reporting
Canadian Government . . . . . . . . 323
General Motors . . . . . . . . . . . . . . . 323
U.S. Government . . . . . . . . . . . . . 323
Safety Locks . . . . . . . . . . . . . . . . . . . . . 30
Safety System Check . . . . . . . . . . . . 54
Satellite Radio . . . . . . . . . . . . . . . . . . 139
Scheduling Appointments . . . . . . . 318
Seats
Adjustment, Front . . . . . . . . . . . . . . . 41
Head Restraints . . . . . . . . . . . . . . . . 41
Power Adjustment, Front . . . . . . . 41
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Reclining Seatbacks . . . . . . . . . . . . 42
Securing Child Restraints . . . . 79, 81
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Messages . . . . . . . . . . . . . . . . . . . . .117
OnStar®...................... 327
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 33
Service . . . . . . . . . . . . . . . . . . . . . . . . . 163
Accessories and
Modifications . . . . . . . . . . . . . . . . 216
Climate Control System . . . . . . . 158
Doing Your Own Work . . . . . . . . 216
Engine Soon Light . . . . . . . . . . . . 102
Maintenance Records . . . . . . . . 307

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
344 Index
Service (cont'd)
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 296
Parts Identification Label . . . . . 308
Publications Ordering
Information . . . . . . . . . . . . . . . . . . 321
Scheduling Appointments . . . . . 318
Vehicle Messages . . . . . . . . . . . . . 117
Services
Special Application . . . . . . . . . . . 302
Servicing the Airbag . . . . . . . . . . . . . 65
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 238
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 180
Out of Park . . . . . . . . . . . . . . . . . . . 181
Side Door . . . . . . . . . . . . . . . . . . . . . . . 31
Sidemarker
Bulb Replacement . . . . . . . . . . . . 242
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 128
Sliding Door . . . . . . . . . . . . . . . . . . . . . 32
Special Application Services . . . . 302
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 309
Speedometer . . . . . . . . . . . . . . . . . . . . 96
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 105
Start Vehicle, Remote . . . . . . . . . . . 27
Starter Switch Check . . . . . . . . . . . 238
Starting the Engine . . . . . . . . . . . . . 177
Steering . . . . . . . . . . . . . . . . . . . . . . . . 166
Fluid, Power . . . . . . . . . . . . . . . . . . 232
Wheel Adjustment . . . . . . . . . . . . . . 88
Wheel Controls . . . . . . . . . . . . . . . . . 88
Storage Areas
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Storage Compartments . . . . . . . . . . 85
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 171
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 39
Swing-out Windows . . . . . . . . . . . . . . 37
Switches
Airbag On-Off . . . . . . . . . . . . . . . . . . . 62
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Infotainment . . . . . . . . . . . . . 132, 325
Noise Control . . . . . . . . . . . . . . . . . 237
T
Ta i l l a m p s . . . . . . . . . . . . . . . . . . . . . . . 2 4 3
Te x t Te l e p h o n e ( T T Y ) U s e r s . . . . 3 1 5
Theft-Deterrent Systems . . . . . . . . . 33
Immobilizer . . . . . . . . . . . . . . . . . . . . . 33
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Tires (cont'd)
All-Season . . . . . . . . . . . . . . . . . . . . 253
All-Terrain . . . . . . . . . . . . . . . . . . . . 253
Buying New Tires . . . . . . . . . . . . . 268
Chains . . . . . . . . . . . . . . . . . . . . . . . . 272
Changing . . . . . . . . . . . . . . . . . . . . . 274
Designations . . . . . . . . . . . . . . . . . 256
Different Size . . . . . . . . . . . . . . . . . 269
Dual Rotation . . . . . . . . . . . . . . . . . 266
Full-Size Spare . . . . . . . . . . . . . . . 282
If a Tire Goes Flat . . . . . . . . . . . . 273
Inspection . . . . . . . . . . . . . . . . . . . . 265
Messages . . . . . . . . . . . . . . . . . . . . .118
Pressure Light . . . . . . . . . . . . . . . . 106
Pressure Monitor Operation . . 262
Pressure Monitor System . . . . . 261
Rotation . . . . . . . . . . . . . . . . . . . . . . 265
Sidewall Labeling . . . . . . . . . . . . . 254
Te r m i n o l o g y a n d D e f i n i t i o n s . . 2 5 7
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 270
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 271
Wheel Replacement . . . . . . . . . . 271
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 267
Winter . . . . . . . . . . . . . . . . . . . . . . . . 253
To w / H a u l M o d e . . . . . . . . . . . . . . . . . 1 8 7