
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Service and Maintenance 303
.Trained dealer technicians haveaccess to tools and equipmentto inspect the brakes andrecommend quality partsengineered for the vehicle.
Fluids
Proper fluid levels and approvedfluids protect the vehicle’ssystemsand components. SeeRecommended Fluids andLubricants0305for GM approvedfluids.
.Engine oil and windshieldwasher fluid levels should bechecked at every fuel fill.
.Instrument cluster lights maycome on to indicate that fluidsmay be low and need to befilled.
Hoses
Hoses transport fluids and shouldbe regularly inspected to ensurethat there are no cracks or leaks.With a multi-point inspection, yourdealer can inspect the hoses andadvise if replacement is needed.
Lamps
Properly working headlamps,taillamps, and brake lamps areimportant to see and be seen onthe road.
.Signs that the headlamps needattention include dimming, failureto light, cracking, or damage.The brake lamps need to bechecked periodically to ensurethat they light when braking.
.With a multi-point inspection,your dealer can check the lampsand note any concerns.
Shocks and Struts
Shocks and struts help aid in controlfor a smoother ride.
.Signs of wear may includesteering wheel vibration, bounce/sway while braking, longerstopping distance, or uneventire wear.
.As part of the multi-pointinspection, trained dealertechnicians can visually inspectthe shocks and struts for signs
of leaking, blown seals,or damage, and can advisewhen service is needed.
Tires
Tires need to be properly inflated,rotated, and balanced. Maintainingthe tires can save money and fuel,and can reduce the risk of tirefailure.
.Signs that the tires need to bereplaced include three or morevisible treadwear indicators; cordor fabric showing through therubber; cracks or cuts in thetread or sidewall; or a bulge orsplit in the tire.
.Trained dealer technicians caninspect and recommend the righttires. Your dealer can alsoprovide tire/wheel balancingservices to ensure smoothvehicle operation at all speeds.Yo u r d e a l e r s e l l s a n d s e r v i c e sname brand tires.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
304 Service and Maintenance
Vehicle Care
To h e l p k e e p t h e v e h i c l e l o o k i n g l i k enew, vehicle care products areavailable from your dealer. Forinformation on how to clean andprotect the vehicle’sinteriorandexterior, seeInterior Care0292andExterior Care0288.
Wheel Alignment
Wheel alignment is critical forensuring that the tires deliveroptimal wear and performance.
.Signs that the alignment mayneed to be adjusted includepulling, improper vehiclehandling, or unusual tire wear.
.Yo u r d e a l e r h a s t h e r e q u i r e dequipment to ensure properwheel alignment.
Windshield
For safety, appearance, and thebest viewing, keep the windshieldclean and clear.
.Signs of damage includescratches, cracks, and chips.
.Trained dealer technicians caninspect the windshield andrecommend proper replacementif needed.
Wiper Blades
Wiper blades need to be cleanedand kept in good condition toprovide a clear view.
.Signs of wear include streaking,skipping across the windshield,and worn or split rubber.
.Trained dealer technicians cancheck the wiper blades andreplace them when needed.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Service and Maintenance 305
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
This maintenance section applies to vehicles with a gasoline engine. If the vehicle has a diesel engine, see themaintenance schedule section in the Duramax diesel supplement.
Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.
Usage Fluid/Lubricant
Automatic Transmission DEXRON®-VI Automatic Transmission Fluid.
Chassis Lubrication, Parking BrakeCable GuidesChassis Lubricant (GM Part No. 12377985, in Canada 88901242) orlubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL®Coolant.SeeEngine Coolant0227.
Engine Oil Engine oil meeting the dexos1™specification of the proper SAE viscositygrade. ACDelco dexos1 Synthetic Blend is recommended. SeeEngineOil0219.
Front Wheel Bearings Wheel bearing lubricant meeting requirements of NLGI #2, Category GC orGC-LB (GM Part No. 1051344, in Canada 993037).
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 19299818, inCanada 19299819).
Key Lock Cylinders, Hood Hinges Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, inCanada 10953474).
Power Steering System GM Power Steering Fluid (GM Part No. 19329450, in Canada 89021186).

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
306 Service and Maintenance
UsageFluid/Lubricant
Rear Axle (Dual Rear Wheels) SAE 75W-90 Synthetic Axle Lubricant (GM Part No. 88900401, inCanada 89021678).
Rear Axle (Single Rear Wheels) SAE 75W-85 Synthetic Axle Lubricant (GM Part No. 19300457, inCanada 19300458).
Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) orDielectric Silicone Grease (GM Part No. 12345579, in Canada 10953481).
Weatherstrip Squeaks Synthetic Grease with Teflon, Superlube (GM Part No. 12371287, inCanada 10953437).
Windshield Washer Automotive windshield washer fluid that meets regional freeze protectionrequirements.
Maintenance Replacement Parts
If the vehicle has the Duramax diesel engine, see the Duramax diesel supplement.
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter 22909882 A3097C
Engine Oil Filter 19303975 PF48E
Spark Plugs 12621258 41-110
Wiper Blades–56.0 cm (22 in) 15214346—

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Service and Maintenance 307
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and thetype of services performed in the boxes provided. Retain all maintenance receipts.
DateOdometerReadingServiced By Services Performed

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Customer Information 315
Te l e p h o n e d e v i c e s ( T T Y s ) )Roadside Assistance:1-800-268-6800
Overseas
Please contact the local GeneralMotors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To a s s i s t c u s t o m e r s w h o a r e d e a f ,hard of hearing, or speech-impairedand who use Text Telephones(TTYs), Chevrolet has TTYequipment available at its CustomerAssistance Center. Any TTY user inthe U.S. can communicate withChevrolet by dialing:1-800-833-2438. TTY users inCanada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online ownerexperience allows interaction withChevrolet and keeps importantvehicle-specific information in oneplace.
Membership Benefits
E:Download owner manuals andview vehicle-specific how-to videos.
G:View maintenance schedules,alerts, and OnStar VehicleDiagnostic Information. Scheduleservice appointments.
I:View and print dealer-recordedservice records and self-recordedservice records.
D:Select a preferred dealer andview locations, maps, phonenumbers, and hours.
r:Track your vehicle’swarrantyinformation.
J:View active recalls by VehicleIdentification Number (VIN). SeeVehicle Identification Number(VIN)0308.
H:View GM Card, SiriusXMSatellite radio (if equipped), andOnStar account information (ifequipped).
F:Chat with online helprepresentatives.
See my.chevrolet.com to registeryour vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
.Chat live with online helprepresentatives.
.Locate owner resources such aslease-end, financing, andwarranty information.
.Retrieve your favorite articles,quizzes, tips, and multimediagalleries organized into theFeatured Articles and Auto CareSections.
.Download owner manuals.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
316 Customer Information
.Find theChevrolet-recommendedmaintenance services.
GM Mobility
Reimbursement Program
This program is available toqualified applicants for costreimbursement of eligibleaftermarket adaptive equipmentrequired for the vehicle, such ashand controls or a wheelchair/scooter lift for the vehicle.
For more information on the limitedoffer, visit www.gmmobility.com orcall the GM Mobility AssistanceCenter at 1-800-323-9935. TextTe l e p h o n e ( T T Y ) u s e r s , c a l l1-800-833-9935.
General Motors of Canada also hasaMobilityProgram.Visitwww.gm.caor call 1-800-GM-DRIVE (463-7483)for details. TTY users call1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call1-800-243-8872. (Text Telephone(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,call 1-800-268-6800.
Service is available 24 hours a day,365 days a year.
Calling for Assistance
When calling Roadside Assistance,have the following informationready:
.Yo u r n a m e , h o m e a d d r e s s , a n dhome telephone number.
.Te l e p h o n e n u m b e r o f y o u rlocation.
.Location of the vehicle.
.Model, year, color, and licenseplate number of the vehicle.
.Odometer reading, VehicleIdentification Number (VIN), anddelivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided for theduration of the vehicle’spowertrainwarranty.
In the U.S., anyone driving thevehicle is covered. In Canada, aperson driving the vehicle withoutpermission from the owner is notcovered.
Roadside Assistance is not a part ofthe New Vehicle Limited Warranty.General Motors North America andChevrolet reserve the right to makeany changes or discontinue theRoadside Assistance program atany time without notification.
General Motors North America andChevrolet reserve the right to limitservices or payment to an owner ordriver if they decide the claims aremade too often, or the same type ofclaim is made many times.

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Customer Information 321
.Vehicle make, model, andmodel year.
.Vehicle IdentificationNumber (VIN).
.Insurance company and policynumber.
.General description of thedamage to the other vehicle.
Choose a reputable repair facilitythat uses quality replacement parts.See“Collision Parts”earlier in thissection.
If the airbag has inflated, seeWhatWill You See after an AirbagInflates?060.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requiresdamage repairs, GM recommendsthat you take an active role in itsrepair. If you have a pre-determinedrepair facility of choice, take thevehicle there, or have it towed there.Specify to the facility that anyrequired replacement collision partsbe original equipment parts, eithernew Genuine GM parts or recycled
original GM parts. Remember,recycled parts will not be covered bythe GM vehicle warranty.
Insurance pays the bill for the repair,but you must live with the repair.Depending on your policy limits,your insurance company mayinitially value the repair usingaftermarket parts. Discuss this withthe repair professional, and insist onGenuine GM parts. Remember,if the vehicle is leased, you may beobligated to have the vehiclerepaired with Genuine GM parts,even if your insurance coveragedoes not pay the full cost.
If another party's insurancecompany is paying for the repairs,you are not obligated to accept arepair valuation based on thatinsurance company's collision policyrepair limits, as you have nocontractual limits with that company.In such cases, you can have controlof the repair and parts choices aslong as the cost stays withinreasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosisand repair information on theengines, transmission, axle,suspension, brakes, electrical,steering, body, etc.
Service Bulletins
Service Bulletins give additionaltechnical service informationneeded to knowledgeably serviceGeneral Motors cars and trucks.Each bulletin contains instructionsto assist in the diagnosis andservice of the vehicle.
Owner Information
Owner publications are writtenspecifically for owners and intendedto provide basic operationalinformation about the vehicle. TheOwner Manual includes theMaintenance Schedule for allmodels.