Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/6/16
Driving and Operating 181
Warning (Continued)
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
SeeShifting Into Park0180.
If you are towing a trailer, see
Driving Characteristics and
To w i n g T i p s0202.
If you have to leave the vehicle withthe engine running, be sure thevehicle is in P (Park) and theparking brake is firmly set. After theshift lever is moved into P (Park),hold the regular brake pedal down.Then, see if you can move the shiftlever away from P (Park) without
first pulling it toward you. If you can,it means that the shift lever was notfully locked into P (Park).
Torque Lock
If you are parking on a hill and youdo not shift the transmission intoP(Park) properly, the weight of thevehicle can put too much force onthe parking pawl in thetransmission. It might be difficult topull the shift lever out of P (Park).This is called torque lock. Toprevent torque lock, set the parkingbrake and then shift into P (Park)properly before you leave the driverseat. To find out how, seeShiftingInto Park0180.
When you are ready to drive, movethe shift lever out of P (Park) beforereleasing the parking brake.
If torque lock does occur, you mightneed to have another vehicle pushyours a little uphill to take some ofthe pressure from the parking pawlin the transmission. Then youshould be able to pull the shift leverout of P (Park).
Shifting out of Park
The vehicle has an automatictransmission shift lock controlsystem. You have to fully apply thebrakes before you can shift fromP(Park) when the ignition is in ON/RUN or ACC/ACCESSORY. SeeAutomatic Transmission0183.
The shift lock control system isdesigned to:
.Prevent the ignition key frombeing removed unless the shiftlever is in P (Park).
.Prevent movement of the shiftlever out of P (Park), unless theignition is in ON/RUN or ACC/ACCESSORY and the regularbrake pedal is applied.
The shift lock control system isalways functional except in the caseof a dead battery or low voltage(less than 9 V) battery.
If the vehicle has an unchargedbattery or a battery with low voltage,try charging or jump starting thebattery. SeeJump Starting - NorthAmerica0282.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Vehicle Care 215
Tire Chains . . . . . . . . . . . . . . . . . . . 272If a Tire Goes Flat . . . . . . . . . . . . 273Tire Changing . . . . . . . . . . . . . . . . 274Full-Size Spare Tire . . . . . . . . . . 282
Jump Starting
Jump Starting - NorthAmerica . . . . . . . . . . . . . . . . . . . . . 282
Towing the Vehicle
To w i n g t h e V e h i c l e . . . . . . . . . . . 2 8 6Recreational VehicleTo w i n g . . . . . . . . . . . . . . . . . . . . . . 2 8 6
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 288Interior Care . . . . . . . . . . . . . . . . . . 292Floor Mats . . . . . . . . . . . . . . . . . . . . 295
General Information
For service and parts needs, visityour dealer. You will receivegenuine GM parts and GM-trainedand supported service people.
Genuine GM parts have one ofthese marks:
California Proposition
65 Warning
WARNING:Most motor vehicles,including this one, as well as manyof its service parts and fluids,contain and/or emit chemicalsknown to the State of California to
cause cancer and birth defects orother reproductive harm. Engineexhaust, many parts and systems,many fluids, and some componentwear by-products contain and/oremit these chemicals.
SeeBattery - North America0236andJump Starting - NorthAmerica0282.
California Perchlorate
Materials Requirements
Certain types of automotiveapplications, such as airbaginitiators, safety belt pretensioners,and lithium batteries contained inRemote Keyless Entry transmitters,may contain perchlorate materials.Special handling may be necessary.For additional information, seewww.dtsc.ca.gov/hazardouswaste/perchlorate.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
236 Vehicle Care
Battery - North America
The original equipment battery ismaintenance free. Do not removethe cap and do not add fluid.
Refer to the replacement numbershown on the original battery labelwhen a new battery is needed. SeeEngine Compartment Overview0218for battery location.
{Warning
WA R N I N G :Battery posts,
terminals, and related
accessories contain lead and lead
compounds, chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Batteries also
contain other chemicals known to
the State of California to cause
cancer.WASH HANDS AFTER
HANDLING.
SeeCalifornia Proposition
65 Warning0215.
Vehicle Storage
{Warning
Batteries have acid that can burn
you and gas that can explode.
Yo u c a n b e b a d l y h u r t i f y o u a r e
not careful. SeeJump Starting -
North America0282for tips on
working around a battery without
getting hurt.
Infrequent Usage: Remove theblack, negative (✓)cablefromthebattery to keep the battery fromrunning down.
Extended Storage: Remove theblack, negative (✓)cablefromthebattery or use a battery tricklecharger.
Rear Axle
When to Check Lubricant
It is not necessary to regularlycheck rear axle fluid unless yoususpect there is a leak or you hear
an unusual noise. A fluid loss couldindicate a problem. Have itinspected and repaired.
How to Check Lubricant
To g e t a n a c c u r a t e r e a d i n g , t h evehicle should be on a levelsurface.
For axles with the fill plug locatedon the back cover of the rear axle,the proper level is 15 mm to 40 mm(0.59 to 1.57 in) below the bottom ofthe fill hole.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
282 Vehicle Care
Full-Size Spare Tire
If this vehicle came with a full-sizespare tire, it was fully inflated whennew, however, it can lose air overtime. Check the inflation pressureregularly. SeeTire Pressure0260andVehicle Load Limits0171.Forinstructions on how to remove,install, or store a spare tire, seeTireChanging0274.
After installing the spare tire on thevehicle, stop as soon as possibleand check that the spare is correctlyinflated. The spare tire is made toperform well at speeds up to11 2 k m / h ( 7 0 m p h ) a t t h erecommended inflation pressure, soyou can finish your trip.
Have the damaged or flat road tirerepaired or replaced back onto thevehicle, as soon as possible, so thespare tire will be available in case itis needed again.
Do not mix tires and wheels ofdifferent sizes, because they will notfit. Keep the spare tire and its wheeltogether.
Jump Starting
Jump Starting - North
America
For more information about thevehicle battery, seeBattery - NorthAmerica0236.
If the vehicle battery has run down,you may want to use anothervehicle and some jumper cables tostart your vehicle. Be sure to usethe following steps to do it safely.
{Warning
WA R N I N G :Battery posts,
terminals, and related
accessories contain lead and lead
compounds, chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Batteries also
contain other chemicals known to
the State of California to cause
cancer.WASH HANDS AFTER
HANDLING.
(Continued)
Warning (Continued)
SeeCalifornia Proposition
65 Warning0215.
{Warning
Batteries can hurt you. They can
be dangerous because:
.They contain acid that canburn you.
.They contain gas that canexplode or ignite.
.They contain enoughelectricity to burn you.
If you do not follow these steps
exactly, some or all of these
things can hurt you.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Vehicle Care 283
Caution
Ignoring these steps could result
in costly damage to the vehicle
that would not be covered by the
vehicle warranty. Trying to start
the vehicle by pushing or pulling it
will not work, and it could damage
the vehicle.
1. Check the other vehicle.It must have a 12-volt batterywith a negative ground system.
Caution
If the other vehicle does not have
a12-voltsystemwithanegative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. Get the vehicles close enoughso the jumper cables canreach, but be sure the vehiclesare not touching each other.If they are, it could cause a
ground connection you do notwant. You would not be able tostart your vehicle, and the badgrounding could damage theelectrical systems.
To a v o i d t h e p o s s i b i l i t y o f t h evehicles rolling, set the parkingbrake firmly on both vehiclesinvolved in the jump startprocedure. Put an automatictransmission in P (Park) or amanual transmission in Neutralbefore setting the parkingbrake.
Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
3. Turn off the ignition on bothvehicles. Unplug unnecessaryaccessories plugged into the
cigarette lighter or theaccessory power outlet. Turnoff the radio and all lamps thatare not needed. This will avoidsparks and help save bothbatteries. And it could save theradio!
4. Open the hoods and locate thepositive (+) and negative (✓)terminal locations of the othervehicle.
On your van, use the unpaintedradio antenna bracket as aremote negative (✓)terminal.
{Warning
Using a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
and some have been blinded.
Use a flashlight if you need more
light.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
(Continued)
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Vehicle Care 285
8. Connect the other end of thenegative (✓)cabletothenegative (✓)terminallocationon the vehicle with the deadbattery. On your van, use theunpainted radio antennabracket as a remotenegative (✓)terminal.
Caution
The vehicle uses the unpainted
radio antenna bracket as a
remote negative (-) terminal.
Move the antenna coaxial cable
out of the way before clamping
(Continued)
Caution (Continued)
the negative jumper cable to the
fixed antenna bracket. Avoid
touching the negative cable clamp
to the air conditioning line. Failure
to do either of these could
damage the vehicle. The repairs
would not be covered by the
vehicle warranty.
9. Now start the vehicle with thegood battery and run theengine for a while.
10. Try to start the vehicle that hadthe dead battery. If it will notstart after a few tries, itprobably needs service.
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
(Continued)
Caution (Continued)
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly whenremoving the jumper cables.
After starting the disabled vehicleand removing the jumper cables,allow it to idle for several minutes.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Customer Information 317
Services Provided
.Emergency Fuel Delivery:Delivery of enough fuel for thevehicle to get to the nearestservice station.
.Lock-Out Service:Service tounlock the vehicle if you arelocked out. A remote unlock maybe available if you have OnStar.For security reasons, the drivermust present identificationbefore this service is given.
.Emergency Tow from a PublicRoad or Highway:To w t o t h enearest Chevrolet dealer forwarranty service, or if the vehiclewas in a crash and cannot bedriven. Assistance is not givenwhen the vehicle is stuck in thesand, mud, or snow.
.Flat Tire Change:Service tochange a flat tire with the sparetire. The spare tire, if equipped,must be in good condition andproperly inflated. It is the owner'sresponsibility for the repair orreplacement of the tire if it is notcovered by the warranty.
.Battery Jump Start:Service tojump start a dead battery.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:If your trip isinterrupted due to a warrantyevent, incidental expenses maybe reimbursed within thePowertrain warranty period.Items considered are reasonableand customary hotel, meals,rental car, or a vehicle beingdelivered back to the customer,up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.Impound towing caused byviolation of any laws.
.Legal fines.
.Mounting, dismounting,or changing of snow tires,chains, or other traction devices.
Service is not provided if a vehicleis in an area that is not accessibleto the service vehicle or is not aregularly traveled or maintainedpublic road, which includes ice andwinter roads. Off-road use is notcovered.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery:Reimbursementis up to 7 liters. If available,diesel fuel delivery may berestricted. Propane and otherfuels are not provided throughthis service.
.Lock-Out Service:Vehicleregistration is required.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:Must be over150 km from where your trip wasstarted to qualify.Pre-authorization, originaldetailed receipts, and a copy ofthe repair orders are required.Once authorization has beenreceived, the RoadsideAssistance advisor will help tomake arrangements and explainhow to receive payment.
.Alternative Service:Ifassistance cannot be providedright away, the RoadsideAssistance advisor may givepermission to get localemergency road service. You willreceive payment, up to $100,
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
OnStar 327
.Obtain and customize the Wi-Fi®
hotspot name or SSID andpassword, if equipped.
PressQto connect to an
Advisor to:
.Verify account information orupdate contact information.
.Get driving directions.
.Receive a Diagnostic check ofthe vehicle's key operatingsystems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings,if equipped.
Press>to get a priority connection
to an OnStar Advisor available 24/7to:
.Get help for an emergency.
.Be a Good Samaritan orrespond to an AMBER Alert.
.Get assistance in severeweather or other crisis situationsand find evacuation routes.
OnStar Services
Emergency
Emergency Services require anactive, OnStar service plan(excludes Basic Plan). WithAutomatic Crash Response, built-insensors can automatically alert aspecially trained OnStar Advisorwho is immediately connected in tothe vehicle to help.
Press>for a priority connection to
an OnStar Advisor who can contactemergency service providers, directthem to your exact location, andrelay important information.
With OnStar Crisis Assist, speciallytrained Advisors are available24 hours a day, 7 days a week, toprovide a central point of contact,assistance, and information during acrisis.
With Roadside Assistance, Advisorscan locate a nearby service providerto help with a flat tire, a batteryjump, or an empty gas tank.
Security
If equipped, OnStar provides theseservices:
.With Stolen Vehicle Assistance,OnStar Advisors can use GPS topinpoint the vehicle and helpauthorities quickly recover it.
.With Remote Ignition Block™,if equipped, OnStar can blockthe engine from being restarted.
.With Stolen Vehicle Slowdown®,if equipped, OnStar can workwith law enforcement togradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are lockedand the vehicle alarm sounds, anotification by text, e-mail, or phonecall will be sent. If the vehicle isstolen, an OnStar Advisor can workwith authorities to recover thevehicle.