Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
OnStar 329
from each other and use acombination of letters, numbers,and symbols to increase thesecurity.
.Change the default name of theSSID (Service Set Identifier).This is your network’snamethatis visible to other wirelessdevices. Choose a unique nameand avoid family names orvehicle descriptions.
OnStar Wi-Fi®Hotspot (IfEquipped)
The vehicle may have a built-inWi-Fi hotspot that provides accessto the Internet and web content at4G LTE speed. Up to seven mobiledevices can be connected. A dataplan is required. Use the in-vehiclecontrols only when it is safe todo so.
1. To retrieve Wi-Fi hotspot
information, press=,waitfor
the prompt, then say“Wi-Fisettings.”On some vehicles,touch Wi-Fi Settings on thescreen.
2. The Wi-Fi settings will displaythe Wi-Fi hotspot name (SSID),password, and on somevehicles, the connection type(no Internet connection, 3G,4G, 4G LTE), and signal quality(poor, good, excellent).
3. To change the SSID or
password, pressQor call
1-888-4ONSTAR to connectwith an Advisor.
After initial set-up, your vehicle’sWi-Fi hotspot will connectautomatically to your mobiledevices. Manage data usage byturning Wi-Fi on or off on yourmobile device, using theRemoteLink mobile app, or bycontacting an OnStar Advisor.
OnStar RemoteLink®Mobile App(If Equipped)
Download the OnStar RemoteLinkmobile app to select Apple®iOS,Android™,BlackBerry®,or Windows®mobile devices.OnStar Subscribers can access thefollowing services from a mobiledevice:
.Remotely start/stop the vehicle,if factory-equipped.
.Lock/unlock doors, if equippedwith automatic locks.
.Activate the horn and lamps.
.Check the vehicle’sfuellevel,oillife, or tire pressure,if factory-equipped with the TirePressure Monitor System.
.Send directions to the vehicle.
.Locate the vehicle on a map(U.S. market only).
.Turn the vehicle's Wi-Fi hotspoton/off, manage settings, andmonitor data consumption,if equipped.
For OnStar RemoteLink informationand compatibility, seewww.onstar.com (U.S.) orwww.onstar.ca (Canada).
Remote Services
Contact an OnStar Advisor tounlock the doors or sound the hornand flash the lamps.
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332 OnStar
to the vehicle in a crash, or wirelessphone network congestion orjamming—may prevent service.
SeeRadio FrequencyStatement0322.
Services for People with
Disabilities
Advisors provide services to helpSubscribers with physical disabilitiesand medical conditions.
PressQto help:
.Locate a gas station with anattendant to pump gas.
.Find a hotel, restaurant, etc.,that meets accessibility needs.
.Provide directions to the closesthospital or pharmacy in urgentsituations.
TTY Users
OnStar has the ability tocommunicate to deaf,hard-of-hearing, or speech-impairedcustomers while in the vehicle. Theavailable dealer-installed TTYsystem can provide in-vehicle
access to all OnStar services,except Virtual Advisor and OnStarTurn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
APINisneededtoaccesssomeOnStar services. The PIN will needto be changed the first time whenspeaking with an Advisor. Tochange the OnStar PIN, contact an
OnStar Advisor by pressingQor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may bewarranted as part of the vehiclewarranty.
Languages
The vehicle can be programmed torespond in multiple languages.
PressQand ask for an Advisor.
Advisors are available in English,Spanish, and French. Availablelanguages may vary by country.
Potential Issues
OnStar cannot perform RemoteDoor Unlock or Stolen VehicleAssistance after the vehicle hasbeen off continuously for 10 dayswithout an ignition cycle. If thevehicle has not been started forfive days, OnStar can contactRoadside Assistance or a locksmithto help gain access to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS canoccur in a large city with tallbuildings; in parking garages;around airports; in tunnels andunderpasses; or in an area withvery dense trees. If GPS signalsare not available, the OnStarsystem should still operate tocall OnStar. However, OnStarcould have difficulty identifyingthe exact location.
.In emergency situations, OnStarcan use the last stored GPSlocation to send to emergencyresponders.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
340 Index
G
Gauges
Engine Coolant Temperature . . . 98
Engine Oil Pressure . . . . . . . . . . . . 97
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Odometer . . . . . . . . . . . . . . . . . . . . . . . 96
Speedometer . . . . . . . . . . . . . . . . . . . 96
Trip Odometer . . . . . . . . . . . . . . . . . . 96
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . 99
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . . 94
General Information
Service and Maintenance . . . . . 296
To w i n g . . . . . . . . . . . . . . . . . . . . . . . . 2 0 2
Vehicle Care . . . . . . . . . . . . . . . . . . 215
Glass, Enhanced Technology . . . . 38
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 316
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 240
Hazard Warning Flashers . . . . . . . 128
Head Restraints . . . . . . . . . . . . . . . . . 41
Headlamps . . . . . . . . . . . . . . . . . . . . . 241
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 240
Automatic . . . . . . . . . . . . . . . . . . . . . 127
Bulb Replacement . . . . . . . . . . . . 240
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 126
Headlamps (cont'd)
Flash-to-Pass . . . . . . . . . . . . . . . . . 126
High-Beam On Light . . . . . . . . . . 107
High/Low Beam Changer . . . . . 126
Heated Mirrors . . . . . . . . . . . . . . . . . . . 36
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 179
Heating and Air Conditioning . . . 158
High-Beam On Light . . . . . . . . . . . . 107
Hill and Mountain Roads . . . . . . . . 169
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 47
I
Idle System
Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Ignition Positions . . . . . . . . . . . . . . . 176
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . . . 239
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 33
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 68
Infotainment . . . . . . . . . . . . . . . . . . . . 132
Infotainment System . . . . . . . . . . . . 325
Instrument Cluster . . . . . . . . . . . . . . . 95
Interior Rearview Mirrors . . . . . . . . . 36
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 282
K
Key and Lock Messages . . . . . . . . 115
Keyless Entry
Remote (RKE) System . . . . . . . . . 25
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
L
Labeling, Tire Sidewall . . . . . . . . . . 254
Lamps
Daytime Running (DRL) . . . . . . 126
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 129
Exterior Controls . . . . . . . . . . . . . . 125
Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . 126
License Plate . . . . . . . . . . . . . . . . . 244
Malfunction Indicator . . . . . . . . . 102
Messages . . . . . . . . . . . . . . . . . . . . .115
Reading . . . . . . . . . . . . . . . . . . . . . . 130
Ta i l l a m p s . . . . . . . . . . . . . . . . . . . . . 2 4 3
Lamps, Bulb Replacement . . . . . . 242
Lap-Shoulder Belt . . . . . . . . . . . . . . . 48
LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . 79
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Index 343
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 236
Locking . . . . . . . . . . . . . . . . . . . . . . . 191
Rear Climate Control System . . . 161
Rear Doors . . . . . . . . . . . . . . . . . . . . . . 32
Rear Heating System . . . . . . . . . . . 160
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 43
Rear Vision Camera (RVC) . . . . . 194
Rearview Mirrors . . . . . . . . . . . . . . . . 36
Reclining Seatbacks . . . . . . . . . . . . . 42
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 305
Records
Maintenance . . . . . . . . . . . . . . . . . . 307
Recreational Vehicle Towing . . . . 286
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 316
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . . 25
Remote Vehicle Start . . . . . . . . . . . . 27
Replacement Bulbs . . . . . . . . . . . . . 245
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 66
Maintenance . . . . . . . . . . . . . . . . . . 306
Replacing Airbag System . . . . . . . . 66
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . . 79
Replacing Safety Belt System
Parts after a Crash . . . . . . . . . . . . . 54
Reporting Safety Defects
Canadian Government . . . . . . . . 323
General Motors . . . . . . . . . . . . . . . 323
U.S. Government . . . . . . . . . . . . . 323
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 72
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 180
Ride Control Systems
Messages . . . . . . . . . . . . . . . . . . . . .116
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 168
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 316
Rotation, Tires . . . . . . . . . . . . . . . . . . 265
Routing, Engine Drive Belt . . . . . . 311
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . . 183
S
Safety Belts . . . . . . . . . . . . . . . . . . . . . 46
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Extender . . . . . . . . . . . . . . . . . . . . . . . . 53
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . 47
Lap-Shoulder Belt . . . . . . . . . . . . . . 48
Reminders . . . . . . . . . . . . . . . . . . . . . . 99
Replacing after a Crash . . . . . . . . 54
Use During Pregnancy . . . . . . . . . . 53
Safety Defects Reporting
Canadian Government . . . . . . . . 323
General Motors . . . . . . . . . . . . . . . 323
U.S. Government . . . . . . . . . . . . . 323
Safety Locks . . . . . . . . . . . . . . . . . . . . . 30
Safety System Check . . . . . . . . . . . . 54
Satellite Radio . . . . . . . . . . . . . . . . . . 139
Scheduling Appointments . . . . . . . 318
Seats
Adjustment, Front . . . . . . . . . . . . . . . 41
Head Restraints . . . . . . . . . . . . . . . . 41
Power Adjustment, Front . . . . . . . 41
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Reclining Seatbacks . . . . . . . . . . . . 42
Securing Child Restraints . . . . 79, 81
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Messages . . . . . . . . . . . . . . . . . . . . .117
OnStar®...................... 327
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 33
Service . . . . . . . . . . . . . . . . . . . . . . . . . 163
Accessories and
Modifications . . . . . . . . . . . . . . . . 216
Climate Control System . . . . . . . 158
Doing Your Own Work . . . . . . . . 216
Engine Soon Light . . . . . . . . . . . . 102
Maintenance Records . . . . . . . . 307
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
344 Index
Service (cont'd)
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 296
Parts Identification Label . . . . . 308
Publications Ordering
Information . . . . . . . . . . . . . . . . . . 321
Scheduling Appointments . . . . . 318
Vehicle Messages . . . . . . . . . . . . . 117
Services
Special Application . . . . . . . . . . . 302
Servicing the Airbag . . . . . . . . . . . . . 65
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 238
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 180
Out of Park . . . . . . . . . . . . . . . . . . . 181
Side Door . . . . . . . . . . . . . . . . . . . . . . . 31
Sidemarker
Bulb Replacement . . . . . . . . . . . . 242
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 128
Sliding Door . . . . . . . . . . . . . . . . . . . . . 32
Special Application Services . . . . 302
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 309
Speedometer . . . . . . . . . . . . . . . . . . . . 96
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 105
Start Vehicle, Remote . . . . . . . . . . . 27
Starter Switch Check . . . . . . . . . . . 238
Starting the Engine . . . . . . . . . . . . . 177
Steering . . . . . . . . . . . . . . . . . . . . . . . . 166
Fluid, Power . . . . . . . . . . . . . . . . . . 232
Wheel Adjustment . . . . . . . . . . . . . . 88
Wheel Controls . . . . . . . . . . . . . . . . . 88
Storage Areas
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Storage Compartments . . . . . . . . . . 85
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 171
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 39
Swing-out Windows . . . . . . . . . . . . . . 37
Switches
Airbag On-Off . . . . . . . . . . . . . . . . . . . 62
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Infotainment . . . . . . . . . . . . . 132, 325
Noise Control . . . . . . . . . . . . . . . . . 237
T
Ta i l l a m p s . . . . . . . . . . . . . . . . . . . . . . . 2 4 3
Te x t Te l e p h o n e ( T T Y ) U s e r s . . . . 3 1 5
Theft-Deterrent Systems . . . . . . . . . 33
Immobilizer . . . . . . . . . . . . . . . . . . . . . 33
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Tires (cont'd)
All-Season . . . . . . . . . . . . . . . . . . . . 253
All-Terrain . . . . . . . . . . . . . . . . . . . . 253
Buying New Tires . . . . . . . . . . . . . 268
Chains . . . . . . . . . . . . . . . . . . . . . . . . 272
Changing . . . . . . . . . . . . . . . . . . . . . 274
Designations . . . . . . . . . . . . . . . . . 256
Different Size . . . . . . . . . . . . . . . . . 269
Dual Rotation . . . . . . . . . . . . . . . . . 266
Full-Size Spare . . . . . . . . . . . . . . . 282
If a Tire Goes Flat . . . . . . . . . . . . 273
Inspection . . . . . . . . . . . . . . . . . . . . 265
Messages . . . . . . . . . . . . . . . . . . . . .118
Pressure Light . . . . . . . . . . . . . . . . 106
Pressure Monitor Operation . . 262
Pressure Monitor System . . . . . 261
Rotation . . . . . . . . . . . . . . . . . . . . . . 265
Sidewall Labeling . . . . . . . . . . . . . 254
Te r m i n o l o g y a n d D e f i n i t i o n s . . 2 5 7
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 270
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 271
Wheel Replacement . . . . . . . . . . 271
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 267
Winter . . . . . . . . . . . . . . . . . . . . . . . . 253
To w / H a u l M o d e . . . . . . . . . . . . . . . . . 1 8 7
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Index 345
To w / H a u l M o d e L i g h t . . . . . . . . . . . 1 0 5
To w i n g
Driving Characteristics . . . . . . . . 202
Equipment . . . . . . . . . . . . . . . . . . . . 210
General Information . . . . . . . . . . 202
Recreational Vehicle . . . . . . . . . . 286
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 205
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 286
Traction
Control System (TCS)/
StabiliTrak®Light . . . . . . . . . . . . 105
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . . 190
Trailer
To w M i r r o r s . . . . . . . . . . . . . . . . . . . . . 3 5
To w i n g . . . . . . . . . . . . . . . . . . . . . . . . 2 0 5
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 183
Fluid, Automatic . . . . . . . . . . . . . . 222
Messages . . . . . . . . . . . . . . . . . . . . .118
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . . 318
Trip Odometer . . . . . . . . . . . . . . . . . . . 96
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 128
U
Uniform Tire Quality Grading . . . 270
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 166
Identification Number (VIN) . . . 308
Load Limits . . . . . . . . . . . . . . . . . . . 171
Messages . . . . . . . . . . . . . . . . . . . . .112
Personalization . . . . . . . . . . . . . . . .119
Reminder Messages . . . . . . . . . . .119
Remote Start . . . . . . . . . . . . . . . . . . . 27
Security . . . . . . . . . . . . . . . . . . . . . . . . 33
To w i n g . . . . . . . . . . . . . . . . . . . . . . . . 2 8 6
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . 260
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . . . 324
Ventilation, Air . . . . . . . . . . . . . . . . . . 163
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Voltmeter Gauge . . . . . . . . . . . . . . . . 99
W
Warning
Brake System Light . . . . . . . . . . . 104
Warning (cont'd)
Caution and Danger . . . . . . . . . . . . . 3
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . . . 94
Warnings
Hazard Flashers . . . . . . . . . . . . . . 128
Washer Fluid . . . . . . . . . . . . . . . . . . . 233
Wheels
Alignment and Tire Balance . . 271
Different Size . . . . . . . . . . . . . . . . . 269
Replacement . . . . . . . . . . . . . . . . . 271
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Where to Put the Restraint . . . . . . 72
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Windows . . . . . . . . . . . . . . . . . . . . . . . . 36
Enhanced Technology Glass . . . 38
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 37
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Swing-out Windows . . . . . . . . . . . . . 37
Windshield
Wiper/Washer . . . . . . . . . . . . . . . . . . 89
Winter
Driving . . . . . . . . . . . . . . . . . . . . . . . . 169
Winter Tires . . . . . . . . . . . . . . . . . . . . 253
Wiper Blade Replacement . . . . . . 239