Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
28 Keys, Doors, and Windows
When the engine starts, theparking lamps will turn on andremain on while the engine isrunning. The doors will belocked.
The engine will continue to runfor 10 minutes. After30 seconds, repeat the steps ifa10-minuteextensionisdesired. Remote start can beextended only once.
After entering the vehicle during aremote start, insert and turn the keyto ON/RUN to drive the vehicle.
The maximum number of remotestarts between ignition cycles withthe key is two.
If the remote start procedure is usedagain before the first 10 minute timeframe has ended, the first10 minutes will immediately expireand the second 10 minute timeframe will start.
After the engine has been remotestarted two times, the ignition switchmust be turned to ON/RUN and then
back to LOCK/OFF using the keybefore the remote start procedurecan be used again.
To c a n c e l a r e m o t e s t a r t d o a n y o fthe following:
.Press and hold/until the
parking lamps turn off.
.Turn on the hazard warningflashers.
.Turn the ignition on and thenback off.
The remote vehicle start feature willnot operate if:
.The key is in the ignition.
.The hood is open.
.The hazard warning flashersare on.
.There is an emission controlsystem malfunction. SeeMalfunction Indicator Lamp(Check Engine Light)0102.
.The engine coolant temperatureis too high.
.The oil pressure is low.
.Tw o r e m o t e v e h i c l e s t a r t s h a v ealready been provided.
Door Locks
{Warning
Unlocked doors can be
dangerous.
.Passengers, especiallychildren, can easily openthe doors and fall out of amoving vehicle. When adoor is locked, the handlewill not open it. The chanceof being thrown out of thevehicle in a crash isincreased if the doors arenot locked. So, allpassengers should wearsafety belts properly and thedoors should be lockedwhenever the vehicle isdriven.
.Yo u n g c h i l d r e n w h o g e t i n t ounlocked vehicles may beunable to get out. A childcan be overcome by
(Continued)
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Instruments and Controls 115
stays on, the vehicle should betaken to your dealer for service assoon as possible.
Fuel System Messages
FUEL LEVEL LOW
This message displays and a chimesounds if the fuel level is low. Refuelas soon as possible. SeeFuelGauge096andFuel0198formore information.
TIGHTEN GAS CAP
This message may display alongwith the check engine light on theinstrument cluster if the fuel cap isnot tightened properly. SeeMalfunction Indicator Lamp (CheckEngine Light)0102.Reinstallthefuel cap fully. SeeFilling the Tank0200.Thediagnosticsystemcandetermine if the fuel cap has beenleft off or improperly installed.Alooseormissingfuelcapallowsfuel to evaporate into theatmosphere. A few driving trips withthe cap properly installed shouldturn this light and message off.
Key and Lock Messages
REPLACE BATTERY IN
REMOTE KEY
This message displays if a RemoteKeyless Entry (RKE) transmitterbattery is low. The battery needs tobe replaced in the transmitter. See“Battery Replacement”underRemote Keyless Entry (RKE)System Operation025.
Lamp Messages
AUTOMATIC LIGHT
CONTROL OFF
This message displays when theautomatic headlamps are turned off.SeeExterior Lamp Controls0125.
AUTOMATIC LIGHT
CONTROL ON
This message displays when theautomatic headlamps are turned on.SeeExterior Lamp Controls0125.
TURN SIGNAL ON
This message displays and a chimesounds if a turn signal is left on for1.2 km (0.75 mi). Move the turnsignal lever to the off position.
Object Detection System
Messages
PARK ASST BLOCKED SEE
OWNERS MANUAL
This message displays if there issomething interfering with the RearParking Assist (RPA) system. SeeParking Assist0197.
PARK ASSIST OFF
After the vehicle has been started,this message displays to remind thedriver that the Rear Parking Assist(RPA) system has been turned off.Press the set/reset button or the tripodometer reset stem toacknowledge this message andclear it from the DIC display. To turnthe RPA system back on, seeParking Assist0197.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Vehicle Care 215
Tire Chains . . . . . . . . . . . . . . . . . . . 272If a Tire Goes Flat . . . . . . . . . . . . 273Tire Changing . . . . . . . . . . . . . . . . 274Full-Size Spare Tire . . . . . . . . . . 282
Jump Starting
Jump Starting - NorthAmerica . . . . . . . . . . . . . . . . . . . . . 282
Towing the Vehicle
To w i n g t h e V e h i c l e . . . . . . . . . . . 2 8 6Recreational VehicleTo w i n g . . . . . . . . . . . . . . . . . . . . . . 2 8 6
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 288Interior Care . . . . . . . . . . . . . . . . . . 292Floor Mats . . . . . . . . . . . . . . . . . . . . 295
General Information
For service and parts needs, visityour dealer. You will receivegenuine GM parts and GM-trainedand supported service people.
Genuine GM parts have one ofthese marks:
California Proposition
65 Warning
WARNING:Most motor vehicles,including this one, as well as manyof its service parts and fluids,contain and/or emit chemicalsknown to the State of California to
cause cancer and birth defects orother reproductive harm. Engineexhaust, many parts and systems,many fluids, and some componentwear by-products contain and/oremit these chemicals.
SeeBattery - North America0236andJump Starting - NorthAmerica0282.
California Perchlorate
Materials Requirements
Certain types of automotiveapplications, such as airbaginitiators, safety belt pretensioners,and lithium batteries contained inRemote Keyless Entry transmitters,may contain perchlorate materials.Special handling may be necessary.For additional information, seewww.dtsc.ca.gov/hazardouswaste/perchlorate.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
264 Vehicle Care
the sensor matching process isperformed successfully. Seeyour dealer for service.
.Replacement tires or wheels donot match the original equipmenttires or wheels. Tires and wheelsother than those recommendedcould prevent the TPMS fromfunctioning properly. SeeBuyingNew Tires0268.
.Operating electronic devices orbeing near facilities using radiowave frequencies similar to theTPMS could cause the TPMSsensors to malfunction.
If the TPMS is not functioningproperly, it cannot detect or signal alow tire condition. See your dealerfor service if the TPMS malfunctionlight and DIC message come onand stay on.
TPMS Sensor Matching
Process
Each TPMS sensor has a uniqueidentification code. The identificationcode needs to be matched to a newtire/wheel position after rotating thevehicle’stiresorreplacingoneor
more of the TPMS sensors. Also,the TPMS sensor matching processshould be performed after replacingasparetirewitharoadtirecontaining the TPMS sensor. Themalfunction light and the DICmessage should go off at the nextignition cycle. The sensors arematched to the tire/wheel positions,using a TPMS relearn tool, in thefollowing order: driver side front tire,passenger side front tire, passengerside rear tire, and driver side rear.See your dealer for service or topurchase a relearn tool. A TPMSrelearn tool can also be purchased.See Tire Pressure Monitor SensorActivation Tool atwww.gmtoolsandequipment.com orcall 1-800-GM TOOLS(1-800-468-6657).
There are two minutes to match thefirst tire/wheel position, andfive minutes overall to match all fourtire/wheel positions. If it takeslonger, the matching process stopsand must be restarted.
The TPMS sensor matchingprocess is:
1. Set the parking brake.
2. Turn the ignition to ON/RUNwith the engine off.
3. Press the Remote Keyless
Entry (RKE) transmitter'sQ
andKbuttons at the same
time for approximatelyfive seconds. The horn soundstwice to signal the receiver is inrelearn mode and TIRELEARNING ACTIVE messagedisplays on the DIC screen.
If the vehicle does not haveRKE, press the DriverInformation Center (DIC)vehicle information button untilthe PRESSVTO RELEARNTIRE POSITIONS messagedisplays. The horn soundstwice to signal the receiver is inrelearn mode and TIRELEARNING ACTIVE messagedisplays on the DIC screen.
4. Start with the driver sidefront tire.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Vehicle Care 283
Caution
Ignoring these steps could result
in costly damage to the vehicle
that would not be covered by the
vehicle warranty. Trying to start
the vehicle by pushing or pulling it
will not work, and it could damage
the vehicle.
1. Check the other vehicle.It must have a 12-volt batterywith a negative ground system.
Caution
If the other vehicle does not have
a12-voltsystemwithanegative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. Get the vehicles close enoughso the jumper cables canreach, but be sure the vehiclesare not touching each other.If they are, it could cause a
ground connection you do notwant. You would not be able tostart your vehicle, and the badgrounding could damage theelectrical systems.
To a v o i d t h e p o s s i b i l i t y o f t h evehicles rolling, set the parkingbrake firmly on both vehiclesinvolved in the jump startprocedure. Put an automatictransmission in P (Park) or amanual transmission in Neutralbefore setting the parkingbrake.
Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
3. Turn off the ignition on bothvehicles. Unplug unnecessaryaccessories plugged into the
cigarette lighter or theaccessory power outlet. Turnoff the radio and all lamps thatare not needed. This will avoidsparks and help save bothbatteries. And it could save theradio!
4. Open the hoods and locate thepositive (+) and negative (✓)terminal locations of the othervehicle.
On your van, use the unpaintedradio antenna bracket as aremote negative (✓)terminal.
{Warning
Using a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
and some have been blinded.
Use a flashlight if you need more
light.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Vehicle Care 285
8. Connect the other end of thenegative (✓)cabletothenegative (✓)terminallocationon the vehicle with the deadbattery. On your van, use theunpainted radio antennabracket as a remotenegative (✓)terminal.
Caution
The vehicle uses the unpainted
radio antenna bracket as a
remote negative (-) terminal.
Move the antenna coaxial cable
out of the way before clamping
(Continued)
Caution (Continued)
the negative jumper cable to the
fixed antenna bracket. Avoid
touching the negative cable clamp
to the air conditioning line. Failure
to do either of these could
damage the vehicle. The repairs
would not be covered by the
vehicle warranty.
9. Now start the vehicle with thegood battery and run theengine for a while.
10. Try to start the vehicle that hadthe dead battery. If it will notstart after a few tries, itprobably needs service.
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
(Continued)
Caution (Continued)
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly whenremoving the jumper cables.
After starting the disabled vehicleand removing the jumper cables,allow it to idle for several minutes.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Customer Information 317
Services Provided
.Emergency Fuel Delivery:Delivery of enough fuel for thevehicle to get to the nearestservice station.
.Lock-Out Service:Service tounlock the vehicle if you arelocked out. A remote unlock maybe available if you have OnStar.For security reasons, the drivermust present identificationbefore this service is given.
.Emergency Tow from a PublicRoad or Highway:To w t o t h enearest Chevrolet dealer forwarranty service, or if the vehiclewas in a crash and cannot bedriven. Assistance is not givenwhen the vehicle is stuck in thesand, mud, or snow.
.Flat Tire Change:Service tochange a flat tire with the sparetire. The spare tire, if equipped,must be in good condition andproperly inflated. It is the owner'sresponsibility for the repair orreplacement of the tire if it is notcovered by the warranty.
.Battery Jump Start:Service tojump start a dead battery.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:If your trip isinterrupted due to a warrantyevent, incidental expenses maybe reimbursed within thePowertrain warranty period.Items considered are reasonableand customary hotel, meals,rental car, or a vehicle beingdelivered back to the customer,up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.Impound towing caused byviolation of any laws.
.Legal fines.
.Mounting, dismounting,or changing of snow tires,chains, or other traction devices.
Service is not provided if a vehicleis in an area that is not accessibleto the service vehicle or is not aregularly traveled or maintainedpublic road, which includes ice andwinter roads. Off-road use is notcovered.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery:Reimbursementis up to 7 liters. If available,diesel fuel delivery may berestricted. Propane and otherfuels are not provided throughthis service.
.Lock-Out Service:Vehicleregistration is required.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:Must be over150 km from where your trip wasstarted to qualify.Pre-authorization, originaldetailed receipts, and a copy ofthe repair orders are required.Once authorization has beenreceived, the RoadsideAssistance advisor will help tomake arrangements and explainhow to receive payment.
.Alternative Service:Ifassistance cannot be providedright away, the RoadsideAssistance advisor may givepermission to get localemergency road service. You willreceive payment, up to $100,
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
OnStar 327
.Obtain and customize the Wi-Fi®
hotspot name or SSID andpassword, if equipped.
PressQto connect to an
Advisor to:
.Verify account information orupdate contact information.
.Get driving directions.
.Receive a Diagnostic check ofthe vehicle's key operatingsystems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings,if equipped.
Press>to get a priority connection
to an OnStar Advisor available 24/7to:
.Get help for an emergency.
.Be a Good Samaritan orrespond to an AMBER Alert.
.Get assistance in severeweather or other crisis situationsand find evacuation routes.
OnStar Services
Emergency
Emergency Services require anactive, OnStar service plan(excludes Basic Plan). WithAutomatic Crash Response, built-insensors can automatically alert aspecially trained OnStar Advisorwho is immediately connected in tothe vehicle to help.
Press>for a priority connection to
an OnStar Advisor who can contactemergency service providers, directthem to your exact location, andrelay important information.
With OnStar Crisis Assist, speciallytrained Advisors are available24 hours a day, 7 days a week, toprovide a central point of contact,assistance, and information during acrisis.
With Roadside Assistance, Advisorscan locate a nearby service providerto help with a flat tire, a batteryjump, or an empty gas tank.
Security
If equipped, OnStar provides theseservices:
.With Stolen Vehicle Assistance,OnStar Advisors can use GPS topinpoint the vehicle and helpauthorities quickly recover it.
.With Remote Ignition Block™,if equipped, OnStar can blockthe engine from being restarted.
.With Stolen Vehicle Slowdown®,if equipped, OnStar can workwith law enforcement togradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are lockedand the vehicle alarm sounds, anotification by text, e-mail, or phonecall will be sent. If the vehicle isstolen, an OnStar Advisor can workwith authorities to recover thevehicle.