2017 CHEVROLET EXPRESS CARGO VAN service

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
302 Service and Maintenance
Special Application
Services
.Vehicles with Dual Wheels:Check dual wheel nut torque at160, 1 600, and 10 000 km (100,1,000, and 6,000 mi) of driving.Repeat this service whenever atire/wheel is serviced orremoved.
.Severe Commercial UseVehicles Only: Lubricate chassiscomponents every oil change.
.Have underbody flushing serviceperformed. See“UnderbodyMaintenance”inExteriorCare0288.
Additional
Maintenance and Care
Yo u r v e h i c l e i s a n i m p o r t a n tinvestment and caring for it properlymay help to avoid future costlyrepairs. To maintain vehicleperformance, additionalmaintenance services may berequired.
It is recommended that your dealerperform these services—theirtrained dealer technicians knowyour vehicle best. Your dealer canalso perform a thoroughassessment with a multi-pointinspection to recommend when yourvehicle may need attention.
The following list is intended toexplain the services and conditionsto look for that may indicateservices are required.
Battery
The 12-volt battery supplies powerto start the engine and operate anyadditional electrical accessories.
.To a v o i d b r e a k - d o w n o r f a i l u r e t ostart the vehicle, maintain abattery with full cranking power.
.Trained dealer technicians havethe diagnostic equipment to testthe battery and ensure that theconnections and cables arecorrosion-free.
Belts
.Belts may need replacing if theysqueak or show signs ofcracking or splitting.
.Trained dealer technicians haveaccess to tools and equipmentto inspect the belts andrecommend adjustment orreplacement when necessary.
Brakes
Brakes stop the vehicle and arecrucial to safe driving.
.Signs of brake wear may includechirping, grinding, or squealingnoises, or difficulty stopping.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Service and Maintenance 303
.Trained dealer technicians haveaccess to tools and equipmentto inspect the brakes andrecommend quality partsengineered for the vehicle.
Fluids
Proper fluid levels and approvedfluids protect the vehicle’ssystemsand components. SeeRecommended Fluids andLubricants0305for GM approvedfluids.
.Engine oil and windshieldwasher fluid levels should bechecked at every fuel fill.
.Instrument cluster lights maycome on to indicate that fluidsmay be low and need to befilled.
Hoses
Hoses transport fluids and shouldbe regularly inspected to ensurethat there are no cracks or leaks.With a multi-point inspection, yourdealer can inspect the hoses andadvise if replacement is needed.
Lamps
Properly working headlamps,taillamps, and brake lamps areimportant to see and be seen onthe road.
.Signs that the headlamps needattention include dimming, failureto light, cracking, or damage.The brake lamps need to bechecked periodically to ensurethat they light when braking.
.With a multi-point inspection,your dealer can check the lampsand note any concerns.
Shocks and Struts
Shocks and struts help aid in controlfor a smoother ride.
.Signs of wear may includesteering wheel vibration, bounce/sway while braking, longerstopping distance, or uneventire wear.
.As part of the multi-pointinspection, trained dealertechnicians can visually inspectthe shocks and struts for signs
of leaking, blown seals,or damage, and can advisewhen service is needed.
Tires
Tires need to be properly inflated,rotated, and balanced. Maintainingthe tires can save money and fuel,and can reduce the risk of tirefailure.
.Signs that the tires need to bereplaced include three or morevisible treadwear indicators; cordor fabric showing through therubber; cracks or cuts in thetread or sidewall; or a bulge orsplit in the tire.
.Trained dealer technicians caninspect and recommend the righttires. Your dealer can alsoprovide tire/wheel balancingservices to ensure smoothvehicle operation at all speeds.Yo u r d e a l e r s e l l s a n d s e r v i c e sname brand tires.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
304 Service and Maintenance
Vehicle Care
To h e l p k e e p t h e v e h i c l e l o o k i n g l i k enew, vehicle care products areavailable from your dealer. Forinformation on how to clean andprotect the vehicle’sinteriorandexterior, seeInterior Care0292andExterior Care0288.
Wheel Alignment
Wheel alignment is critical forensuring that the tires deliveroptimal wear and performance.
.Signs that the alignment mayneed to be adjusted includepulling, improper vehiclehandling, or unusual tire wear.
.Yo u r d e a l e r h a s t h e r e q u i r e dequipment to ensure properwheel alignment.
Windshield
For safety, appearance, and thebest viewing, keep the windshieldclean and clear.
.Signs of damage includescratches, cracks, and chips.
.Trained dealer technicians caninspect the windshield andrecommend proper replacementif needed.
Wiper Blades
Wiper blades need to be cleanedand kept in good condition toprovide a clear view.
.Signs of wear include streaking,skipping across the windshield,and worn or split rubber.
.Trained dealer technicians cancheck the wiper blades andreplace them when needed.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Service and Maintenance 305
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
This maintenance section applies to vehicles with a gasoline engine. If the vehicle has a diesel engine, see themaintenance schedule section in the Duramax diesel supplement.
Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.
Usage Fluid/Lubricant
Automatic Transmission DEXRON®-VI Automatic Transmission Fluid.
Chassis Lubrication, Parking BrakeCable GuidesChassis Lubricant (GM Part No. 12377985, in Canada 88901242) orlubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL®Coolant.SeeEngine Coolant0227.
Engine Oil Engine oil meeting the dexos1™specification of the proper SAE viscositygrade. ACDelco dexos1 Synthetic Blend is recommended. SeeEngineOil0219.
Front Wheel Bearings Wheel bearing lubricant meeting requirements of NLGI #2, Category GC orGC-LB (GM Part No. 1051344, in Canada 993037).
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 19299818, inCanada 19299819).
Key Lock Cylinders, Hood Hinges Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, inCanada 10953474).
Power Steering System GM Power Steering Fluid (GM Part No. 19329450, in Canada 89021186).

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
306 Service and Maintenance
UsageFluid/Lubricant
Rear Axle (Dual Rear Wheels) SAE 75W-90 Synthetic Axle Lubricant (GM Part No. 88900401, inCanada 89021678).
Rear Axle (Single Rear Wheels) SAE 75W-85 Synthetic Axle Lubricant (GM Part No. 19300457, inCanada 19300458).
Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) orDielectric Silicone Grease (GM Part No. 12345579, in Canada 10953481).
Weatherstrip Squeaks Synthetic Grease with Teflon, Superlube (GM Part No. 12371287, inCanada 10953437).
Windshield Washer Automotive windshield washer fluid that meets regional freeze protectionrequirements.
Maintenance Replacement Parts
If the vehicle has the Duramax diesel engine, see the Duramax diesel supplement.
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter 22909882 A3097C
Engine Oil Filter 19303975 PF48E
Spark Plugs 12621258 41-110
Wiper Blades–56.0 cm (22 in) 15214346—

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Service and Maintenance 307
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and thetype of services performed in the boxes provided. Retain all maintenance receipts.
DateOdometerReadingServiced By Services Performed

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
308 Technical Data
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . 308Service Parts IdentificationLabel . . . . . . . . . . . . . . . . . . . . . . . . 308
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . . 309Engine Drive Belt Routing . . . . 311
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the frontcorner of the instrument panel, onthe driver side of the vehicle. It canbe seen through the windshield fromoutside. The Vehicle IdentificationNumber (VIN) also appears on theVehicle Certification and ServiceParts labels and certificates of titleand registration.
Engine Identification
The eighth character in the VIN isthe engine code. This codeidentifies the vehicle's engine,specifications, and replacementparts. See“Engine Specifications”underCapacities and Specifications0309for the vehicle's engine code.
Service Parts
Identification Label
This label, on the rear edge of thepassenger side front door, has thefollowing information:
.Vehicle IdentificationNumber (VIN).
.Model designation.
.Paint information.
.Production options and specialequipment.
Do not remove this label from thevehicle.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
312 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 312Customer AssistanceOffices . . . . . . . . . . . . . . . . . . . . . . 314Customer Assistance for TextTe l e p h o n e ( T T Y ) U s e r s . . . . . 3 1 5Online Owner Center . . . . . . . . . 315GM Mobility ReimbursementProgram . . . . . . . . . . . . . . . . . . . . 316Roadside AssistanceProgram . . . . . . . . . . . . . . . . . . . . 316Scheduling ServiceAppointments . . . . . . . . . . . . . . . 318Courtesy TransportationProgram . . . . . . . . . . . . . . . . . . . . 318Collision Damage Repair . . . . . 319Service Publications OrderingInformation . . . . . . . . . . . . . . . . . . 321Radio FrequencyStatement . . . . . . . . . . . . . . . . . . . 322
Reporting Safety Defects
Reporting Safety Defects tothe United StatesGovernment . . . . . . . . . . . . . . . . . 323
Reporting Safety Defects tothe CanadianGovernment . . . . . . . . . . . . . . . . . 323Reporting Safety Defects toGeneral Motors . . . . . . . . . . . . . 323
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 324Event Data Recorders . . . . . . . . 324OnStar®...................... 325Infotainment System . . . . . . . . . . 325
Customer Information
Customer Satisfaction
Procedure
Yo u r s a t i s f a c t i o n a n d g o o d w i l l a r eimportant to your dealer and toChevrolet. Normally, any concernswith the sales transaction or theoperation of the vehicle will beresolved by your dealer's sales orservice departments. Sometimes,however, despite the best intentionsof all concerned, misunderstandingscan occur. If your concern has notbeen resolved to your satisfaction,the following steps should be taken:
STEP ONE :Discuss your concernwith a member of dealershipmanagement. Normally, concernscan be quickly resolved at that level.If the matter has already beenreviewed with the sales, service,or parts manager, contact the ownerof your dealership or the generalmanager.
STEP TWO :If after contacting amember of dealership management,it appears your concern cannot be