Telephone
You must have a myAu di account in order to im
port contacts from the account. Entering your
myAudi user data or your myAudi PIN is on ly re
qu ired one time . You w ill receive the myAudi PIN
in your my Audi account once you have reg istered
a vehicle in the account .
(D Tips
- Always read the chapter¢ page 133, About
Audi connect.
- For additional informat ion on the myAudi
account, v is it
www .aud i.com /myaud i.
-The imported contacts are stored in the lo
ca l memory of the directory.
- A maxim um of 1,000 contacts can be im
ported. You can check the memory capacity
for the d irectory at any time¢
page 124.
-Never save important data on memory cards
or USB storage dev ices. Audi is not respons i
ble for damaged or lost files and media.
- Contacts that were downloaded from a cell
phone cannot be exported.
- There should be no other files or folders on
the storage medium conta ining the contacts
to be imported.
Settings
Telephone settings
App lies to: ve hicles with telep hone
... Se lect: I MENU I but ton > Telephone > right con-
tro l button >
Telephone settings .
Call options* Multi -party calling :
can be switched on/off .
R ing tone and volume settings
1>
Using the Mute telephone funct ion, you can
sw itch the ringtone on your MMI on or off . The
ringtones are played using the
R ingtone func
tion . Se lect and confirm an entry from the list .
F or the
Rin gtone volume /Mes sage vo lume set
tings, see ¢
page 179. The Microphone input
l e vel
can be adjus ted during a phone call usi ng
the control knob.
l) Depend s on th e connected cell phone.
124
(D Tips
- Severa l cell phones can be paired to the
MMI, but only two* ce ll phones can be ac
t ively connected.
- To delete a ll paired B luetoot h devices, the
Bluetooth function can be reset to the fac
tory default settings ¢
page 176.
· Additional options
App lies to: vehicles wit h telepho ne
... Select: !ME NUI button> Telephone > right con-
trol b utton .
Connection manager
See c::> page 176.
Bluetooth settings
See¢ page 177.
Online settings *
See ¢page 178.
Wi-Fi settings
See c::> page 131, Wi-Fi hotspot .
Directory settings
Applies to: vehicles wit h telephone
... Select: !MENUI button> Te lephone > left con
trol button >
Director y> right control button >
Direc tory settings .
M emory capacity
Shows the Memory capacit y for the directory.
You can manage up to 1 7,000 co ntacts with the
MM I di rectory. Yo u can load up to 4,000 contacts
from your cell phone into each directory. You can
also import up to 1,000 contacts from a storage
device .
Sort order
You can so rt the contacts in your d irec to ry alpha
betically ac co rding to
Last name or First name . IJ,-
CD
CD
.... N
" N ...... 0
" V, co
Import contact s
See c:> page 123, Importing and exporting con
tacts .
Export contacts
See c:> page 123, Importing and exporting con
tacts.
Download directory
To upd ate the contacts in the MMI, you can man
ually download your cell phone contacts . De
pending on the cell phone , the Bluetooth connec
tion may need to be disconnected and reconnect ed to update the contacts.
Hide contacts w ithout phone number
W hen th is function is sw itched on~, contacts
that do not have any numbers ass igned to them
will be grayed out in the d irectory .
Safety belt microphone
Applies to: vehicles with telephone or voice recognitio n sys
tem
The safety belt microphone is positioned in the
ideal location to provide the best hands-free call
quality regardless of body size and seat position .
Fig. 12 0 Safety bel t mic rop hone
Teleph one
The safety belt mic rophone activates when yo u
buck le the safety belt. Make sure that the micro
phone is on the s ide of the sa fety belt that is fac
ing outward
c:> fig. 120 .
If you unbuck le the dr iver's safety belt, the sys
tem switches from the safety be lt microphone to
the roof microphone.
(D Tips
- If you deactivate * the front passenger's air
bag, the front passenger 's safety belt mi
crophone is deactivated regardless of
whet her the front passenger's safety belt is
buckled or not.
- A dirty microphone opening can affect
hands-free call quality. If this happens,
clean the safety belt microphone using a
br ush .
125
Telephone
Troubleshooting
Applies to: vehicles with telephone
Problem Solution
C onn ecting
the cell phone to the Check if the requirements for connecting a cell phone have been
MMI failed. met¢
page 114.
Or: check if you accidentally declined the connection setup PIN on
your cell phone . If necessary, repeat the connection setup process
¢ page 114 .
After pairing,
n ot a ll cont act s/ no Avoid using sped.al characters in names .
co ntac ts are loaded in the MMI. Avoid using contact groups on your cell phone .
Certain
t e le ph one func tion s are The te lephone funct ions depend on the cell phone service provider
grayed out o r not availab le. and the cell phone you are using. You can obtain more i nfo rma-
tion from your cell phone se rvice provider, in your cell phone user
gu ide or in the database for mob ile dev ices at
www .audi.c om /
bluetoo th .
Some te le phone functi ons are O n corporate phones, some Bluetooth settings may not be com-
switched off o r not available, even patib le or the ce ll phone Bluetooth funct ion may be deactivated.
though the cell phone is support- You can obtain more informat io n from you r system admin istrato r.
ed .
126
Audi connect
"'Enter the PIN for your SIM card .
"' Se lect and confirm
OK.
"'To connect to the Internet automatically in the
future, select and then confirm
Yes.
"' Confirm the system prompt asking to connect
to the Internet with either
Yes, connect once or
Yes, always if required.
After connecting successfully
After connecting successfully, the signal strength
and connection type are displayed in the Info
tainment system status line@/@ Qpage
105,
fig . 111.
You can now use Audi connect.
The list of available Audi connect services is dis
p la yed in the Infotainment system display.
Removing the Audi connect SIM card
"' Press on the Audi connect SIM card briefly. The
card is released from the slot. Remove the Audi
connect SIM card.
@ Note
-Audi connect is designed for use only with
the provided Audi connect SIM card. Audi
AG is not liable for the consequences of us
ing other SIM cards.
- If a SIM card of a different size is inserted in
the SIM card reader instead of an Audi con
nect mini SIM card, do not under any cir
cumstances remove this card yourself due
to the risk of damaging the SIM card reader.
Contact your authorized Audi dealer or au
thorized Audi Service Facility.
(D Tips
-You can connect a cell phone with Bluetooth
(handsfree) to make phone calls
Q page 114.
-Audi does not provide support for other SIM
cards. Audi recommends using only the pro
v ided SIM card .
- You can specify when the MMI connects to
the Internet Q
page 132. The Internet con
nection disconnects automatically once the
requested Audi connect service no longer re
quires any data packets.
128
Configuration through
myAudi
Activating/configuring specific Audi
connect services
Applies to: vehicles with Aud i connect
Some Audi connect services must be activated/
configured through your personal myAudi ac
count before using them for the first time .
- If you do not have a personal myAudi account
yet, you can register online at
my.audiusa.com .
-Add your vehicle to your myAudi account.
-Activate/configure the Audi connect services
you would like for your vehicle in your myAudi account.
- For some Audi connect services, you may also
have to enter your myAudi user data or your
myAudi PIN when accessing services in the MMI
to connect your vehicle to myAudi .
For detailed information on configuration, visit
my.audiusa .com.
Logging into myAudi in the vehicle
Applies to: vehicles with Audi connect
To use some Audi connect services (such as Twit
ter*), you must first connect your vehicle with
myAudi to transfer your personal settings from
your myAudi account.
"'S elect: !MENU I button> Audi connect > right
control button >
Log in.
"' Enter your myAudi user data. Or: enter your
eight-dig it myAudi PIN.
"' Confirm your entry w ith
OK .
Then you can open your personal settings from
your myAudi account in your vehicle .
(D Tips
You can receive your myA udi PIN if you have
set up a myAudi account. For additional infor
mation, see
my.audiusa.com .
co
co
.... N
" N .... 0
" "' c:o
-Set up destinations in your MMI using your
m yA udi acc ount or online map view
¢ page 147.
-Onli ne traffic i nfo rmat ion: receive up-to-the
minute traffic information about accidents,
road construction and other incidents
¢ page 148.
-Map updates *: import navigation map updates
in your MMI using an SD card .
@ Tips
-For the Map update Audi connect service us
ing an SD card, check the current software
version in your vehicle and compare it with
my.aud iu sa. com to see if a new version is
available . You can also have the new naviga
tion data installed by an Audi dealer, which
can be done for an add itiona l charge.
- More information on
map updat es can be
found in the
Audi c onnect Operating Man
ual under
m y.audiusa .com .
Audi connect services on the phone
Applies to: vehicles with Audi connect
The follow ing Audi connect serv ices are currently
ava ilable:
Storing contacts on your computer using your
m yAudi Ac count and loading the contacts into
the MMI directory ¢page 123.
Audi connect services in the Media menu
Applies to: vehicles with Wi- Fi audio player and Audi connect
-Wi-Fi audi o play er: you can access the media
center through Wi-Fi connected media players
(such as smartphones)
¢ page 160.
- Online m edia : offers access to different online
med ia services and operation through the MMI
using the
Audi MMI connect app .
(D Tips
For mo re information on the Wi-Fi a udio p lay
er and supported devices, contact an author
ized Audi dealer or authorized Audi Service Facility.
Audi c onn ect
Additional options
Applies to: vehicles with Audi connect
., Select: !M ENUI button> Audi conn ect> right
cont rol button .
The following options are available in the Aud i
connect serv ices overv iew :
-Lo g in: see ¢ page 128, Logging into myAudi in
the vehicle .
-Connect ion manage r: see¢ page 176.
Wi-Fi hotspot
Applies to: vehicles with Wi-Fi hotspot
You can use the MMI as a Wi-Fi hotspot to con
nect up to eight Wi-Fi devices to the Internet.
Requirement: the ignition must be sw itched on .
.. Select:
!MENU I button> Telephone > right con-
trol button >
Wi-Fi setting s.
The following sett ings can be mod ified:
Wi -Fi
The MMI Wi-Fi hotspot is deactivated at the fac
tory . Sw itch the Wi-F i hotspot to
On before es
tab lishing an Internet connection between your
vehicle and you r Wi -Fi device.
- On : the MMI Wi-Fi hotspot is act ive and v is ible
to other dev ices. You can connect your W i-F i
dev ice w ith the MM I.
-Off : the MMI Wi-Fi hotspot is deactivated . An
Internet connect ion for W i- Fi dev ices is not
possible .
_&. WARNING
-As the driver, do not allow usage of the Wi
Fi hotspot to distract you from driving, as
this could increase the risk of an accident .
-It is only safe to use tablets, laptops, mo
bi le devices and other simi lar devices when
the vehicle is stationary because, like all loose objects, they could be thrown around
the inside of the vehicle in a crash and cause
serious injuries . Store these types of devices
securely while driving.
~
1 31
Audi connect
- Do not u se any Wi-Fi devices within range of
the a irbags while d riving. Also read the
warnings in the chapter¢
page 196.
@ Note
You are respons ib le for a ll precautions taken
for data protection, anti-virus p rotection and
protection against loss of data on mobile de
vices that are used to access the Internet throug h the Wi-Fi hotspot .
(D Tips
-A separate, paid mobile s ubsc ription may be
needed to use the Wi-F i hotspot. You can
obtai n mo re informatio n from your cell
phone service provider .
- In vehicles without Aud i connect*, the use
of the Wi -Fi hotspot is only possib le for the
Wi-Fi audio playe r* . A da ta connection to
th e I nte rnet cannot b e establi she d.
- Addi tional informat io n can be found under
www.audiusa .com /audiconnect .
Configuring the data
connection
Appl ies to: vehicles w ith Audi co nnect
To use Audi connect services, a data connect ion
must be configured .
.,. Select: I M ENU I but ton > right cont rol b utt on>
Connection manager.
.,. Se lect: rig ht contro l button > Online settings >
Data connection settings .
Using the Data connection settings menu, you
can set when an I nternet connection sho uld be
made . The Inte rnet connection disconnects auto
mat ica lly once the requested A ud i connect serv
ice no longe r requ ires any data pac kets.
The fo llow ing options can be se lected:
Connection setup
- With request :
a data co nnect io n is only es tab
li sh ed whe n co nfirmed.
- No request : a data connection is automatically
estab lish ed to use A udi connec t se rvices .
132
-Never : a data connect ion is not established.
Audi connect services cannot be accessed .
I f a da ta conne ction is est ablishe d, the ty pe of
connection and the s ignal streng th is d isp layed in
t h e sta tus line o f the Info tainment sys tem dis
p lay @/@ ¢
page 105, fig. 111 .
An active data co nne ct ion can be ende d m anually
by set ting the
Connection setup t o Never.
Data roaming
Data roaming
is swi tched off at the factory. To
u se a data co nnection outs ide of the cou ntry,
Da·
ta roaming
must be swi tched on (~ ). The se tting
i s s to red for the cur rent S IM card o r the cell
p hone t hat is c urrent ly conne cted.
Audi connect (MMI)
With th is func tion, you can Allow or Deny the use
of Aud i connec t se rvic es if the connec tion is s et
to
No request or With request .
Connection settings
The connect io n is co nfigured automat ica lly based
o n the SIM card be ing used. These values can be
c h anged . You can obtain more i nfo rmation from
yo ur cell phone serv ice prov ider.
- APN : the access point depends on t he cell
phone service p rovider a nd is assigned auto
mat ically .
-User name : your cell phone se rvice provider as
signs the use r name for your on line profile .
-Password : your cell phone serv ice provider as-
signs the password for your on line profile .
Storing changed Connection settings: press the
IBACKI button.
Reset configuration
An on line p ro file is saved an d config ured au to
matically . The
Connection settings that yo u
c h anged manually are reset to t he default set
tings.
A WARNING
- As t he d river, do not allow usage of the Wi
Fi hotspot to distract you from driv ing, as
t his could increase the r isk of an accid ent.
co
co
.... N
" N .... 0
" "' c:o
-It is only safe to use tablets, laptops, mo
bile devices and other similar devices when
the vehicle is stationary because, like all loose objects, they could be thrown around
the inside of the vehicle in a crash and cause
serious injuries. Store these types of devices
securely while driving.
- Do not use any wireless devices on the front
seats within range of the airbags while driv
ing. Also read the warnings in the chapter
¢page 196.
- Do not use any Wi-Fi devices within range of
the airbags while driving. Also read the
warnings in the chapter
¢page 196.
{[) Note
You are responsible for all precautions taken
for data protection , anti-virus protection and
protection against loss of data on mobile de
vices that are used to access the Internet
through the Wi-Fi hotspot .
@ Tips
-For more information on roaming fees, con
tact Audi connect customer service at 1
(877) SOS-AUDI (2834).
- The speed of the data connection may vary
depending on the vehicle location , the cov
erage area of your cell phone service provid
er and if the recommended provider is used
or not .
- A data connection cannot be established if
incorrect data is entered in the connection
settings.
- For more information on roaming charges,
contact your cell phone service provider .
- The Wi-Fi hotspot reception quality depends
on the signal strength and the availability of
the mobile network. For more information,
contact your current network provider.
- For additional information, visit
www.audiusa.com/connect.
Audi connect
About Audi connect
Audi connect services
Applies to : vehicles wit h Audi connect
(D Tips
- Audi connect services are only available with
an existing or separate cell phone contract
and only within the mobile network cover
age area. Depending on your cell phone
rates, there may be additional costs when
connecting to the Internet using data pack
ets, particularly with international service.
Based on the high data volume, using a flat
rate data plan is highly recommended.
- You can only use services supported by Audi
connect if you have the optional MMI Navi
gation plus equipment with MMI touch and
Audi connect.
- Use of the LTE* mobile network standard is
not available in every country . Contact your
authorized Audi dealer or authorized Audi
Service Facility or your cell phone service
provider for additional information .
- Using Audi connect services requires a mini
SIM card with data options and, when using
LTE*, it also requires LTE options.
- Usage of Audi connect services depends on
the availability of services through third par
ty providers.
- Also note the information in the chapter
¢page 114, Telephone.
-Audi connect is designed for use only with
the provided SIM card . Receiving data pack
ets from the Internet will quickly increase
the volume of data used. For more informa
tion, contact Audi connect customer service
at 1 (877) SOS-AUDI (2834).
- The Audi connect services are available in
the USA. Audi connect services are currently
not available in Canada or in Mexico.
- Availability, scope, providers, screen display
and costs of services may vary depending on
the country, model, model year, end device and rates . Additional information can be
found under
www.audiusa.com/audicon
nect .
133
Audi connect
-An initial registration/activation on the
myAudi platform at
my.audiusa.com is re
quired to use individual services. You can
contact an authorized Audi dealer or Audi
connect customer service at 1 (877) SOS
AUDI (2834) to receive information on op
tions for expanding your usage and any
costs that may result.
- It is only possible to use Audi connect serv
ices with a valid Audi connect SIM card.
- To ensure all of the Audi connect features
work correctly, Audi recommends setting up
data service and a Wi-Fi package with your
network service provider. Your network
service provider can be authorized by law,
through a judicial order or other lawful in
structions, to disclose the position of your
vehicle. Additional information on your cell phone service provider's privacy policies can
be found in their Terms of Use.
- The Audi connect services are a Wi-Fi/Inter
net-based system.
If the system does not
function correctly even though all of the re
quirements are met, please try again later
or contact Audi connect customer service at 1 (877) SOS-AUDI (2834).
- For detailed information on Audi connect
and the Terms of Use, visit
www.audiusa.com/audiconnect.
Data protection
A ppl ies to: ve hicles with Audi co nnect
(D Tips
-You can find additional information in your
MMI in the options menu¢
page 98 for the
selected Audi connect service and also on
the Internet at
www.audiusa.com/audicon
nect.
- Your privacy is important to us.
- AUDI AG collects, processes, shares and
transmits your personal information in ac
cordance with legal regulations in order to
ensure proper function and availability of
the individual Audi connect services. You
can view the complete, current and valid
Audi connect data protection policy in your
134
MMI. The myAudi website is available for to
you to activate additional Audi connect serv
ices and to transfer data with your vehicle,
among other services. A one-time registra
tion is required to establish a connection to
your vehicle. For this purpose, AUDI AG col lects, processes, transmits and uses your re
quired personal information as required for
you to use the services provided by AUDI
AG. Your information is not distributed to
third parties. Using your cell phone with the
help of your myAudi platform, you can
transfer information for Audi connect serv
ices functions to your vehicle and allow spe
cific information to be transmitted from
your vehicle.
- By activating special information services
that are part of your Audi connect portfolio,
you can use these functions directly in your
vehicle by entering data to confirm your
identity (to use social networks, for exam
ple). To do this, the identification informa
tion you provided is forwarded with the re
quest to the respective service provider.
T hen you can access your personal content
using a secure connection. This content is
displayed in the vehicle for your use. Your
personal content is not stored within Audi
AG. The necessary connection information is
processed and used for providing services
and the proper function of the services in
accordance with applicable legal guidelines.
- By providing Audi connect services, Audi of America is authorized to collect, process,
transmit and transfer information about
you and your vehicle. Additional information can also be found in your MMI in the options
menu¢
page 98 for the selected Audi con
nect service.
- Information on our data protection meas
ures in conjunction with the mobile Audi
connect application can be found in the ap
plication's privacy policy. For additional in
formation about the
my.audiusa.com web
site or other applications, websites or on line
services connected to Audi, visit
www.audiusa.com/privacy.