Care and cleaning
Care and cleaning
General information
Regular, proper care helps to maintain your vehi
cle's value.
It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The necessary care products can be obtained
from an authorized Audi dealer or authorized
Audi Service Facility. Read and follow the instruc
tions for use on the packaging.
A WARNING
- Using cleaning and care products incorrectly
can be dangerous to your health .
- Always store cleaning and care products out
of reach of children to reduce the risk of poi
soning .
@ For the sake of the environment
- Preferably purchase environmentally-friend ly cleaning products.
- Do not dispose of leftover cleaning and care
products with household trash.
Car washes
The longer that deposits remain on the vehicle,
the more the surface may be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse
off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water and a microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicles with a pressure
washer, always follow the operating instructions
provided with the pressure washer. This is espe
cially important in regard to the pressure and
spraying distance . Do not direct the stream of
water directly onto seals for the side windows,
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doors, luggage compartment lid or hood or onto
the tires, rubber hoses, insulating material, sen
sors* or camera lenses*. Keep a distance of at
least 16 in (40 cm).
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °().
Automatic car washes
Spray
off the vehicle before washing.
Make sure that the windows are closed and the
windshield wipers are
off. Follow instructions
from the car wash operator, especially if there
are accessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing
by hand
Clean the vehicle starting from the top and work
ing down using a soft sponge or cleaning brush.
Use solvent-free cleaning products.
Washing vehicles with matte finish paint
by
hand
To avoid damaging the paint when washing, first
remove dust and large particles from your vehi
cle. Insects, grease spots and fingerprints are
best removed with a special cleaner for matte
finish paint .
Apply the product using a microfiber cloth. To
avoid damaging the paint surface, do not use too
much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro
fiber cloth .
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois .
A WARNING
-
- Only wash the vehicle when the ignition is
off and follow the instructions from the car
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Care and cleaning
Component Situation Solution
C ont rols
Deposits Soft brush, then a soft cloth with a mild soap solu-
tiona)
Saf ety be lts Deposits Mi
ld soap solution a), allow to dry before letting
them retra ct
T ex til es Deposits adhering to the Vacuum cleaner
artificial l eather, surface
Alcantar a Water-based deposits such Absorbent cloth and mild soap solutiona)
as coffee, tea, blood, etc.
O il-based depos its s uch as App ly a mild soap solut ion a), blot away the dis-
oil, make-up, etc. solved oi l o r dye, treat afterwa rd with water, if nee-
essary
Special deposits such as ink, Special stain remover, blot with absorbent materi-
na il polish, latex paint, shoe al, treat afterward with mild soap solution, if neces-
polish, etc. sary
a)
Natu ral lea the r Fresh stains Wool cloth with a mi
ld soap solutiona >
Water-based deposits such Fresh stains: absorbent cloth
as coffee, tea, b lood, etc. dr ied stains: sta in remove r su itable for leathe r
Oi l-based deposits such as Fresh stains: absorbent cloth and stain remover
oil, make-up, etc. suitable for leather
dr ied stains: oil cleaning spray
Specia l deposits such as ink, Spot remover suitable for leather
nai l polish, latex paint, shoe
polish, etc.
Care Regularly apply conditioning cream that protects
from light and penet ra tes into the mater ial. Use
specially-colored conditioning cream, if necessa ry.
Carbon parts Deposits clean the same way as plastic parts
•> Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter ) of water
A WARNING
The windshie ld may not be treated with wa
t er-repelling windshield coating agents. Un
favorable cond itions such as wetness, dark
ness, or low sun can result in increased glare .
Wiper blade chatter is also possib le.
{U) Note
- Headligh ts /t ail li ghts
- Never clean headlights or tai l lights with a
dry cloth or sponge.
- Do not use any cleaning product that con
tains alcohol, because they cou ld cause
cracks to form.
-Whe els
-
- Never use any pa int polish or other abra
sive materials.
- Damage to the protect ive layer on the
rims such as stone chips or scratches must
be repaired immediately.
- Sensors /cam era lenses
- Neve r use warm or hot water to remove
s n ow or ice from the came ra lens. This
could ca use the lens to crack.
- Neve r use ab rasive cleaning materials or
a lcohol to clean the camera lens. Th is
could cause scratches and cracks .
-Power top
- Remove bird droppings immediately.
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Emerg ency assis ta nce
Emergency assistance
Trunk escape latch
In cas e of an emergency , the r ear lid can be
opened from the inside using the trunk escape
latch.
Fig. 192 Luggage compartment: Trunk escape latc h
• Pu sh the latch in the direction of the arrow un
til the lock releases .
The trunk escape latch inside the rear lid is made
of fluorescent material to g low in the dark.
_& WARNING
The trunk escape latch is to be used only in an
emergency.
General information
• Park the vehicle as far as poss ible from moving
traff ic in the event of a breakdown . In the event
of a flat tire , park the vehicle on a level surface .
It you are on a steep hi ll, be especially careful.
• Set the parking brake.
• Place the selector lever in the P position.
• Switch the emergency flashers on.
• Have the passengers exit the vehicle. They
should move to a safe place, for example be
hind a guard rail.
_& WARNING
Follow the steps given above . This is for your
protection and the for the safety of other driv
ers .
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Equipment
Vehicle tool kit/tire mobility kit/
compressor
I
n
AUD I }
Fig. 193 Lu ggage compa rtmen t: cargo floor closed
The vehicle tool kit, t ire mobility kit and com
pressor are stored in the luggage compartment
u nder the cargo floo r cover .
• Push on the plastic handle and lift up the cargo
floor .
• Open the cargo floor.
Completely retract the vehicle jack a rm before
stor ing the veh icle jack* .
_& WARNING
Improper use of the veh icle jack can cause se
rious pe rsonal injuries.
- Never use the screw driver hex head to
tighten wheel bolts, since the bo lts cannot
attain the necessa ry tightening torque if yo u
use the hex head, potentially causing an ac
cide nt.
- The factory-supplied jack is intended only
for your vehicle mode l. Under no circum
stances should it be used to lift heavy
vehicles or other loads; you risk injuring
yourse lf.
- Never start the engine when the vehicle is
raised , which cou ld cause an accident .
- Support the vehicle securely with appropri
ate stands if work is to be performed under neath the vehicle; otherwise, there is a po
tential risk for injury.
- Never use the jack supplied with your Aud i
on another vehicle, particularly on a heavier
one. The jack is only su itab le for use on the
vehicle it came with .
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@ Tips
The vehicle jack* in your vehicle is maintena nee-free.
Tire mobility kit
Preparation
A ppl ies to: vehicles with tire mobility kit
~ Read and follow the impor tant safety precau-
tions r=;;,
page 2 72, General information.
~ Set the parking b rake.
~ Select the P selector lever position.
~ Check if a repair w ith the tire mobility kit is pos
sible r=;;,
page 273.
Using the tire mobility kit
Applies to: ve hicles w ith tire mobility kit
Fig . 194 Tire : tire damage that cannot be repa ired
The tire repair is only meant for temporary use.
Change the spare tire as soon as possible r=;;, & .
If the tire is pierced by a n objec t such as a na il,
do not remove the object from the tire .
The tire repa ir set is able to be used at tempe ra
tures as low as -4 °F ( -20 °C).
The tire mobility kit may not be u sed:
- If the t ire has cuts or punctures that are larger
than 0 .16 i n (4 mm)
(J) r=;;, fig. 194.
-If the rim is damaged @.
- if you drove with very low tire pressure or with-
out air in the tire @.
See an authorized Audi dealer or authorized Aud i
Service Faci lity for assistance in these situations.
Em ergen cy a ssis tanc e
A WARNING
--Please note that t he tire mobility kit cannot
be used in all situations, and that it may on
ly be used temporarily.
- The tire sealant must not come in contact
with skin, eyes , or clothes.
- If tire sealant gets in your eyes or on your
skin, t horoughly rinse the affected area im
mediately with clean water .
- Do not inha le the fumes .
- If you swa llow any of t he tire sea lant, thor-
ough ly rinse your mouth immediately and
drink a lot of water. Do not induce vomiting.
Seek med ica l attent ion immed iate ly.
- Change your clothes immediately if they get
tire sealant on them.
- If an a llergic reaction occurs, seek immedi
ate med ical attention.
- Keep the t ire sealant away from children.
(D Tips
- If sea lant leaks, allow it to d ry in place . You
can then peel it off like a st icker .
- Note the expi ra tion date on the sea lant bo t
tle . Rep lace the tire sealant at an a utho r
ized Audi dea ler or a uthorized Audi Service
Facility.
- Radio reception can be interr upted when
operating the compressor*.
- Obey all laws .
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Emerg ency assis ta nce
Repairing tires
Applies to: ve hicles w ith tire mob ility k it
Fig. 195 Compo nents of the ti re mobili ty k it
F ig . 196 T ire mo bility k it c onn ection
Requirement : the tire mobili ty kit mus t be laid
out and ready for use
o page 2 7 2.
In stall ing the t ir e mobility kit
.. Op en the cover @on the compressor
¢fig . 195 .
.. Remove the connector@) and pressu re hose ®
with pressure gauge from the housing.
• Install the compressor pressure hose ® onto
the f lange @ on the tire sea lant bottle
(D .
.. Inse rt the sealant bottle with the flange at the
bottom into the opening @ on the compresso r
cover .
.. Remove the valve cap from the fau lty tire.
.. Install the filler hose@) on the valve
(J)
ofig. 196 .
.. Connect the plug @¢ fig. 195 to a socket in
the vehicle.
.. Switch on the ignition .
Inflating a tire
.. Move the switch @ o fig. 196 on the compres
sor into posit ion
I.
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.. Inflate the tire to between 29 psi (200 kPA)
and 36 ps i (250 kPA) and read the pressur e on
the gauge .
.. If this tire p ressure is not reached , remove the
filler hose . Drive slowly approximately 33 ft (10
m) forward or in reverse so that the sea lant can
be distributed in the t ire. Pump up the tire
aga in ¢ ,&. .
.&_ WARNING
-Read a nd follow the manufacturer's safety
precaut ions on the compressor and in the
instructions on the bottle of sea lant .
- I f a tire p ressure of 29 psi (200 kPA) canno t
reached after inflating for 6 minutes, then
the tire is too severely damaged. Do not
continue driv ing.
- If the tire cannot be repa ired with the tire
sealant, see an authorized Audi dealer or au
thorized Audi Service Facility for assistance.
(D Tips
Do not operate the compresso r fo r more than
six minutes continuously , or it can overheat.
Once the compressor has cooled, you can con
tin ue to use it.
Completing
App lies to : vehicles wit h tire mob ility kit
.. Adhere the sticker that says "max. SO mph
(max . 80 km/h)" that is provided with the tire
mob ility kit with in the driver 's field of vision.
.. Stop the vehicle after driv ing for about 10 mi
nutes and check the t ire pressure .
.. If the tire press ure is lower than 19 psi (130
kPA) , then the tire is too severely damaged . Do
not continue driving .
.&_ WARNING
Pay attention to the following after repairing
the tire:
- Do not drive faster than SO mph (80 km/h).
- Avoid hard acce leration, braking sh arply,
and fast cornering .
- The vehicle may become more diffi cult to
con trol.
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-If the t ire is t oo severely damaged, see an
aut horized Aud i dealer or authorized Aud i
Service Facility for assistance .
@ For the sake of the environment
You can give the used tire sealant bottle to an
authorized Audi dealer or authorized A udi
Serv ice Facility for disposal.
@ Tips
Remember to obtain a new bottle of sea lant
from an authorized Audi dea ler or authorized
Aud i Service Facility after repair ing a tire.
Replacing wheels
Preparation
You must complete the preparation before
changing a tire .
.,. Read and follow the important safety precau-
t ions
¢ page 272, General information .
.,. Set the parking b rake .
• Se lect the P selector lever pos ition .
.,. Lay out the vehicle tool kit¢
page 2 72 and the
spare tire¢
page 279 .
A WARNING
If you are cha nging a tire on a steep hill, use a
block or similar object to block the oppos ite
wheel to prevent the vehicle from moving.
A WARNING
You or your passenger co uld be injured while
chang ing a wheel if you do not follow these
safety precautions:
- If you have a flat tire, move a safe distance off the road. Turn off the engine, turn the
emergency flashers on and use other warn
ing devices to alert othe r mo to rists.
- Make sure that passengers wa it in a safe
place away from the vehicle and we ll away
from the road and traffic.
- To help prevent the vehicle from movi ng
sudden ly and possibly slipping off the jack,
always fully set t he parking brake and block
t h e whee l di agona lly o ppos ite the wheel be-
Em ergen cy a ssis tanc e
ing changed. When one front whee l is lifted
off the ground, placing the Automatic
Transmiss ion in P (Park) will
not prevent the
veh icle from moving.
- Before you change a wheel, be sure the
ground is leve l and firm.
If necessary, use a
sturdy board under the jack.
- Always store the vehicle tool kit, the jack
and the replaced tire in the luggage com
pa rtment
¢ page 185.
@ Tips
Obey all laws.
Removing the cover
Fig . 1 97 W hee l: whee l hub cover
F ig . 1 98 W hee l: whee l bolts w ith caps
Whe el hub covers*
.,. Insert the hook (from the vehicle tool kit) into
the ho le on the whee l hub cover ¢
fig. 197.
.,. Remove the wheel h ub cover .
Wheel bolts with caps*
.,. Slide the p lastic clip (from t he veh icle too l ki t)
on to the cap unt il it engages
¢ fig . 198.
• Remove the cap with the p lastic clip .
275
Emergency assistance
Loosening the wheel bolts
Fig. 199 Changing a tire: loosen the wheel bolts
• Slide the wheel wrench (from the vehicle tool
kit) all the way onto the wheel bolt.
• Turn the wheel bolt approximately one turn to
the left -arrow-. To reach the required torque,
hold the end of the wheel wrench. If the wheel
bolt will not loosen, press carefully on the
whee l wrench with your foot. Hold onto the ve
hicle securely while during this and make sure
your stance is stable .
A WARNING
To reduce the risk of an accident, only loosen
the wheel bolts gently (one turn) before rais
ing the vehicle with the veh icle jack*.
Raising the vehicle
Appl ies to: ve hicles w ith vehicle jack
- ,tr.-----,:
Fig. 200 Sill: markings (examp le)
276
Fig. 201 Sill: positio ning the vehicle jack
• Place the veh icle jack* (vehicle tool kit) on a
firm s urface. Use a flat, stable support if neces
sary. On a slippery surface such as tile, you
should use a non-slip pad (such as a rubber
mat)
c:> & .
• Find the marking on the sill that is closest to
the tire that will be changed
c:> fig. 200. Behind
the marking, there is a lifting point on the side
sill for the vehicle jack*.
• Tu rn the vehicle jack* located u nder the mount
ing point on the sill to raise the jack until its
arm
(D c:> fig. 201 i s located under the desig
nated mou nting point .
• Align the vehicle jack* so the arm @engages in
the designated mounting point in the side sill
and the base @lies flat on the ground. The
base @must be direct ly under the mounting
point @.
• Continue raising the vehicle jack* until the
wheel lifts off the ground slightly.
A WARNING
- Make sure the vehicle jack* is stable. There
is a risk of injury when the ground is slick or
soft, because the vehicle jack* could slide or
sink.
- Only raise your vehicle w ith the vehicle jack*
provided by the factory. If you use a vehicle
jack designed for another vehicle, your vehi
cle can slide and cause injury .
- Pos ition the vehicle jack* only at the desig
nated mounting points on the side sill and
align the jack . Otherwise, the vehicle jack*
co uld slip and cause an injury if it does not
have sufficient hold on the vehicle.
- To reduce the risk of an accident, never start
the engine when the vehicle is raised.
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-To reduce the risk of injury, support the ve
hicle securely with suitable stands if work is
to be performed underneath the vehicle.
- To help prevent injury to yourself and your
passengers:
- Do not raise the vehicle until you are sure
the jack is securely engaged .
- Passengers must not remain in the vehicle
when it is jacked up.
- Make sure that passengers wait in a safe
place away from the vehicle and well away
from the road and traffic.
- Make sure jack position is correct, adjust
as necessary and then continue to raise
the jack.
- If work has to be done under the vehicle,
ensure that it is safely supported on suita
ble stands -risk of injury!
- Never start the engine when the vehicle is
on the jack -risk of accident!
(D Note
Do not lift the vehicle by the sill . Position the
vehicle jack* only at the designated mounting points on the side sill. Otherwise, your vehicle
will be damaged.
Removing and mounting a wheel
Fig. 202 Wheel : internal hex socket to turn the wheel
bolts
Emergency assistance
Fig. 203 W hee l: alignment pin in the top ho le
Removing a wheel
.,. Remove the top wheel bolt completely using
the hex socket in the screwdriver handle (in the
vehicle tool kit)
c::> fig. 202 and place it on a
clean surface.
.,. Install the alignment pin (from the vehicle tool
kit) by hand into the empty hole
c::>fig. 203 .
.,. Remove the rest of the wheel bolts.
.,. Remove the wheel
c::>0. The alignment pin re-
mains in the hole while doing this.
Install a wheel
Read the directions on c::> page 2 78 when instal
ling unidirectional tires.
.,. Slide the wheel on over the alignment pin
c::>(D.
.,. Install the wheel bolts and tighten gently using
the hex socket.
.,. Remove the alignment pin and also tighten the
remai ning wheel bolt .
.,. Carefully lower the vehicle using the vehicle
jack* .
.,. Tighten the wheel bolts in a diagonal pattern
using the wheel wrench .
The wheel bolts must be clean and loosen/tight
en easily. Check the contact surfaces for the
wheel and hub . Contaminants on these surfaces
must be removed before installing the wheel.
A WARNING
-
Never use the hex socket in the screwdriver
handle to tighten the wheel bolts . Using the
hex socket will not achieve the required tight
ening torque, which increases the risk of an
accident .
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