2017 AUDI Q5 service

CD
CD
.... N ,-... N ..... 0 0 C<'. 00
Service and disposal of safety belt preten­
sioner
The safety belt pretensioners are parts of the
safety be lts on your Audi. Installing, removing,
servicing or repairing of belt pretensioners can
damage the safety belt system and prevent it
from working correctly in a collision .
There are some important things you have to know to make sure that the effectiveness of the
system w ill not be impaired and that discarded
components do not cause injury or pollute the
environment.
A WARNING
-
Improper care, serv icing and repa ir proce­
dures can increase the r isk of personal injury
and death by preven ting a safety be lt preten­
sioner from activating when needed or acti­
vating it unexpectedly:
- T he be lt pretensione r system can be act ivat­
ed only once.
If belt pretensioners have
been ac tiva ted, the system must be re ­
placed.
- Never repair, adjust, or ch ange any parts of
the safety be lt system .
- Safety belt systems in cl ud ing safety belt
pretens ioners cannot be repaired. Specia l
procedures are req uired for removal, insta l­
lation and disposa l of this system.
- For any work on the safety bel t system, we
strongly recommend that you see your au­
thorized Aud i dea ler or qualified technician
who has an A udi approved repair manual,
train ing and spec ial equ ipment necessary.
@ For the sake of the environment
Undep loyed airbag modu les and pretension­
ers might be classified as Perch lorate Materi­
al -spec ia l handling may apply, see
www.dtsc.ca.gov/hazardouswaste/perchlo­ rate. When the veh icle or parts of the re­
straint system including air bag modules safe­
ty belts with pretensioners are scrapped, all
app licabl e laws and regula tions must be ob­
served. Your authorized Audi dealer is familiar
w it h these req uirements and we recommend
S afet y be lts
that you have your dealer perform this service
for you .
147

Airbag syste m
service actio n is entered i n your Audi War­
ranty
& Maintenance book let under AIRBAG
REPLACEMENT RECORD.
- In accidents when an airbag is deployed, the
vehicle battery separates the a lternator and
the starter fr om the vehicle electr ical sys­
tem for safety reasons with a pyrotechnic
c ircuit interrupte r.
- Work on the pyrotec hnic circuit interrupt ­
er must only be performed by a qualified
dea ler -risk of an accident!
- If the vehicle or the circuit interrupter is scrapped, all app licab le safety precautions
m ust be followed.
@) For the sake of the env ironment
Undep loyed airbag modu les and pretension­
ers might be classified as Perch lorate Materi ­
al -specia l handling may apply, see
www.dtsc.ca.gov/hazardouswaste/perchlo­ rate. When the vehicle or parts of the re­
straint system including airbag modules safe­
ty belts with pretens ioners are scrapped, all
app licable laws and regulat ions must be ob­
served. Your authorized Audi dealer is fam iliar
w ith these req uirements a nd we recommend
t ha t you have yo ur deale r perform t his servi ce
for you.
Other things that can affect Advanced
Airbag performance
Changing the vehicle 's suspension system can
change the way that the Advanced Airbag System
performs in a crash . For e xamp le, using t ire -r im
comb inat io ns not approved by Audi, lower ing the
vehicle, chang ing the stiffness of the suspe nsion,
including the spr ings, suspension struts, shock
absorbers etc. can change the fo rces that are
measured by the airbag sensors and sent to the
electronic contro l unit. Some suspens ion changes
can, for example, increase the force levels meas­
ured by the sensors and make the airbag system
deploy in crashes in which it would not deploy if
the changes had not been made. Other kinds of
changes may reduce the fo rce levels measured by
the sensors and prevent the airbag from deploy­ ing when it should .
162
A WARNING
Changing the vehicle's suspension including
use of unapproved tire-rim comb inations can
change Advanced Airbag performance and in­
crease the r isk of serious personal injury i n a
crash.
- Never insta ll suspension components that
do not have the same performance charac­
ter istics as the components origina lly in stal­
led on you r vehi cle.
- N ever use tire-r im combinations that have
no t been approved by Aud i.
A WARNING
It ems stored between the safe ty belt buckle
and the cen ter conso le can cause the sensors
in the buckle to send the wrong information
to the electronic contro l module and prevent
the Advanced A irbag System from working
proper ly.
- Always make sure that nothing can interfe re
wit h the safety belt buckles and that they
are not obstructed.
Side airbags
Description of side airbags
The airbag system con provide supplemental
protection to properly restrained occupants .
Fig. 168 S ide a irbag locatio n in the d river's seat
The side airbags a re located in the s ides of the
front seat backrests~
fig. 168 and the rear back­
rest * facing the doors . They are ident ified by the
word "AIRBAG".
The side airbag s ystem basically consi st s of :

CD
CD
.... N ,-... N .... 0 0 c:<: 00
-Do not apply additional undercoating or
rustproofing on or near the exhaust mani­
fold, exhaust pipes, catalytic converter or heat shields. During dr iv ing, the substance
used for undercoating could overheat and
cause a fire.
Q) Note
- Be aware that just one tank filling with
leaded fuel will already ser iously degrade
t h e pe rformance of the catalytic converter .
- Do not exceed the correct eng ine o il level
c:> page 221.
-Do not drive until the fuel tank becomes
complete ly empty. The engine could mis­
fire. Unburned fuel could also get into the
exhaust system and this cou ld cause the
catalytic conve rte r to overheat.
- Do not tur n off the ignition whi le the vehicle
i s mov ing.
- Do not continue to operate your vehicle un­
der these cond it ions, as otherwise fuel can
r each the catalytic converte r. This cou ld re­
su lt in ove rheating of the converte r, req uir­
i ng its replacement.
- To assu re efficient operation of the Emis ­
s ion Control System:
- Have your vehicle maintained properly and
in accordance with the service recommen­
dations in your Warranty
& Maintenance
booklet.
- Lack of proper maintenance as well as im­
proper use of the vehicle will impair the
function of the em ission control system
and co uld lead to damage.
@) For the sake of the environment
Even when the Em ission Control System is op­
erat ing properly, the exhaust gas can have a
sulfur-like exhaust gas smell under some op­
erat ing states. This depends on the su lfu r
conten t of the fuel being used. Using a differ­
ent brand of fue l may he lp, or filling the tan k
with lead -free s uper grade gasoline.
Driving and the envir onment
Diesel particulate filter
App lies to : veh icles w ith diesel en gine
The diese l particu late filter filters near ly all of
the soot particles out of the exhaust. The filter
cleans itself automatica lly under norma l driving
condit ions. If the filter cannot clean itself (for ex­
amp le, because you are only driving short distan­
ces), the filter becomes clogged with soot and
the m symbol for the d iesel part icu late filter il­
luminates
c:> page 31 .
_&. WARNING
-Do not park your veh icle over flammab le
mate ria ls s uch as grass or leaves because
the high temperature of the diesel particu­
late filter cou ld start a fi re.
-
- Do not app ly an underbody pro te ctant in the
exhaust system area or a fire could sta rt .
Avoid damaging the
vehicle
When you are driving on poor roads, or over
curbs, steep ramps, etc., make certain that low­
ly ing parts such as spo ilers and exhaust system
parts do not bottom out and get damaged .
This is especially true for vehicles with low-s lung
chassis (sports chass is)* and fully loaded
vehicles.
Economical and environ­
mentally-friendly driving
General
Your personal style of driving will determine the
economy of your vehicle, as well as exhaust and
noise levels .
Fuel economy, env ironmental impact, and wear
o n your engine, brakes and tires large ly depend
on three factors :
- your pe rsonal d riving s tyle
- operat ing cond itions
- technical limitat ions
If you ant ic ipate what you need to do next and
drive economically, you can easily cut your fuel
195

Driving and th e en vironm ent
consumption by 10-15 percent. This section will
give you some tips on how you can help the envi­
ronment and your pocketbook.
(D Tips
The consumption estimates as published by
ENVIRONMENTAL PROTECTION AGENCY
(EPA) and Transport Canada may not corre­
spond to your actual consumption on the
road, which will vary depend ing upon vehicle
load and speed, road and weather conditions,
trip length, etc .
Drive smoothly and keep a lookout ahead
Vehicles use the most fuel when they are acceler­
ating .
"'Avo id unnecessary accelerating and braking.
Vehicles use the most fuel when they are acceler ­
ating . If you anticipate what is going to happen
next, you will need to brake less and, thus, accel­
erate less . Let the vehicle coast whenever possi­
ble -for example when you see that the next traf­
fic light is red .
Avoid full throttle
Driving a t moderate speeds saves fuel and im­
proves your mileage .
"'Try and keep well below your car 's maximum
speed .
Accelerating gent ly reduces fuel consumption,
engine wear, and does not disturb the environ­
ment.
Fue l cons umption, exhaust emissions and engine
noise increase d isproportionately at high speeds .
If you drive at approximately three q uarters of
top speed, fuel consumpt ion w ill be reduced by
one half. Never drive faster than the posted
speed limit and weather conditions permit.
196
· Reducing unnecessary idling
E ven when your car is just idling it burns up fuel .
"'Shut the engine off when you are not driving
the vehicle.
"' Do not warm up the vehicle by letting the en-
gine run at idle .
The idling phase is automatically reduced for
vehicles with the Start-Stop-System*. It is effi­ c ient to sw itch off the engine in vehicles without
the Start-Stop-System* when stopped at ra ilroad
cross ings and long red lights. Turning the engine
off fo r just 30-40 seconds saves more fuel than is
bur ned by s tarting the engine again .
It takes a long time for the engine to warm up
fully when it is runn ing at id le . However, wea r
and noxious emissions are especially high when
the engine is warming up . So yo u should dr ive
away as soon as you sta rt the eng ine and avo id
running at hig h rpms whi le the engine is st ill
warming up .
Q) Note
Do not leave eng ine idling una ttended after
starting. If warning lights shou ld come on to
indicate improper operation, they would go
unheeded. Extended idling also prod uces
heat, which could result in overheating or
other damage to the vehicle or other proper­
ty .
· Regular maintenance
A badly tuned engine unnecessarily wastes a lot
of fuel .
"' Have your vehicle serviced at regular interva ls.
By having your vehicle regular ly serv iced by an
authorized Audi dea le r helps to ensure that it
r uns prope rly and economically . The condition of
your vehicle not on ly affects its safety and ability
to hold its value, it also affects
fuel consump­
t ion .
Check your oil each time you fill your tank.
The amou nt o f oi l used is related to engine load
and speed. ..,

Care and cleaning
Care and cleaning
General information
Regular, proper care helps to maintain your vehi­
cle's value.
It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The necessary care products can be obtained
from an authorized Audi dealer or authorized
Audi Service Facility. Read and follow the instruc­
tions for use on the packaging.
A WARNING
-Using cleaning and care products incorrectly
can be dangerous to your health .
- Always store cleaning and care products out
of reach of children to reduce the risk of poi­
soning .
@ For the sake of the environment
- Preferably purchase environmentally-friend­
ly cleaning products.
- Do not dispose of leftover cleaning and care
products with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve­ hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect .
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water and a microfiber cloth.
Also, wash the underside of your vehicle once road salt stops being used for the season .
Pressure washers
When washing your veh icle w ith a pressure wash ­
er, always follow the operating instructions pro­
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
204
seals on the side windows, doors, lids or the sun­
roof* or at tires, rubber hoses, insulating materi­
al, sensors* or camera lenses* . Keep a distance of
at least 16 inches (40 cm).
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °().
Automatic car washes
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshield wipers are off . Follow instruc­
tions from the car wash operator, especially if
there are accessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work­
ing down using a soft sponge or cleaning brush.
Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To avoid damaging the paint when washing, first
remove dust and large particles from your vehi­
cle. Insects, grease spots and fingerprints are
best removed with a special cleaner for matte
finish paint .
Apply the product using a microfiber cloth. To
avoid damaging the paint surface, do not use too
much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro­
fiber cloth .
Rinse the veh icle thoroughly again and let it air
dry. Remove any water residue using a chamois .
A WARNING
-
- Only wash the vehicle when the ignition is
off and follow the instructions from the car

Care and cleaning
Component Situation Solution
D eco ra tiv e p art s/
Deposits Mild soap so lution a>, a cleaning solution suitable for stain-
less steel, if necessary
trim
Paint
Paint damage Refer to the paint n umber on the vehicle data label, repair
with touch up pa int ¢
page 272
Spilled fuel Rinse with water immediately
Surface rust Rust remover, then protect with hard wax;
for questions,
consult an authorized Audi dealer or authorized Audi Serv-
ice Facility.
Corros ion Have it removed by an authorized Aud i dea le r or author-
ized A udi Service Fac il ity.
Water no longer Protect with hard wax (at least twice per year)
beads on the surface
of clean paint
No shine even though Treat with suitable polish; then apply paint protectant if
paint has been pro- the polish that was used does not contain any protectant
tected/pa int looks
poor
Deposits such as in- Dampen w ith water immediately and remove w ith a micro -
sects, bird droppings, fiber cloth
tree sap and road salt
Grease-based con- Remove immediately with a mild soap solution a) and a
tam inants such as soft cloth
cosmetics or sunb lock
C arbon p arts Deposits clean the same way as painted parts ¢ page 204, Car
washes
•> Mi ld soap solution: maxim um two tablespoons of neutral soap in 1 quart (l liter) of water
Interior cle ani ng
Component Situation Solution
Window s
Deposits Glass cleaner, then wipe dry
D ec orativ e p arts/ Deposits Mild soap so lutional
trim
Pla stic pa rts
Deposits Damp cloth
Heavier deposits M ild soap solution a>, detergent -free plastic cleaning solu-
tion, if necessary
Di sp la ys Deposits Soft cloth with LCD cleaner
Co ntr ols Deposits Soft brush, then a soft cloth with a m ild soap solutiona>
S afe ty belt s Deposits Mild soap solution a>, allow to dry before letting them re-
tract
206
...

Care and cleaning
avoid scratches, move the scraper on ly in
one direction and not back and forth.
- Never remove snow or ice from door win­
dows and mirrors using warm or hot water
because this could cause cracks to form .
- To avoid damage to the rear w indow de ­
fogger, do not apply any stickers on the
heating wires on the inside of the window .
-Decorative parts /trim
- Never use chrome care or cleaning prod-
ucts.
-Paint
-To red uce the risk of scratches, the vehicle
must be free of dirt and dust before pol­
ishing or waxing .
- T o prevent pa int damage, do not polish or
wax the veh icle in direct sunlight.
- To red uce the risk of pa int damage, do not
polish away rust spots.
- Remove cosmetics and sunscreen immedi­
ately -these could damage the paint.
- Di spla ys
- To avoid scratches, do not use dry cleaning
methods on displays .
-Controls
- Make sure that no fluids enter the con-
trols, because this could cause damage.
- Safety belts
- Do not remove the safety belts to clean
them.
- Never clean safety belts o r th eir compo­
nents chemically or with cor rosive fl uids
or so lvents and neve r al low sha rp objects
t o come into con ta ct w ith the safe ty belts.
T his could cause damage to the belt web ­
bing .
-If there is damage to the webbing, the
connections, the retractors or the buckles,
have them replaced by an author ized Audi
dealer or authorized Audi Service Facility.
- Textiles /artificial leather/ Alcantara
- Never treat artificia l leather/ Alcantara
w ith leather care products, so lvents, floor
polish, shoe polish, spot remove or similar
prod uct s.
- Have a specialist remove st ubborn stains
to prevent damage.
208
- Never use steam cleaners, brushes, hard
sponges, etc . when cleaning .
- D o not turn on the seat heating* to dry the
seat.
- Objects w ith sharp edges, such as zippe rs
or rivets on clothing or belts, can cause
damage to the surface .
- Open hook and loop fasteners, fo r exam­
p le on clothing, can damage seat covers.
Make sure hook and loop fastene rs are
closed.
- Natural leather
- Never treat leather with solvents, floor
polish, shoe polish, spot remover or sim i­
lar p roducts .
- Objects w ith sharp edges, such as zippers
or rivets on clothing or belts, can cause
damage to the surface.
- Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
- Do not turn on the seat heating * to dry the
seat.
- To he lp prevent the leather from fad ing,
do not leave the vehicle in d irect sunlight
for long periods of time . If leav ing the ve­
h icl e parked fo r long pe riods of time, you
should cove r the leathe r to pro te ct it from
d irec t sunlight.
{D Tips
- Insects are easier to remove from paint that
has been freshly waxed.
- Regular waxing can prevent rust spots from
forming.
Placing your vehicle out
of service
If you would like to take your vehi cle out of serv­
ice for a longer period of time, contact an author­
ized Audi dealer or authorized Audi Service Facili­
ty. They will adv ise you of important measures,
such as corrosion protect ion, serv ice and storage
procedures . Also follow the information about
the battery ~
page 225.

Fuel and R efu eli ng
Many gasoline grades are b lended to perform es­
pecia lly we ll for winter or summer driving. Dur­
ing seasonal change-over, we suggest that you
fill up at busy gas stations where the seasonal
adjustment is more likely to be made in time.
@) Note
-Fuels containing a high percentage of etha­
nol such as ESO and E85 may only be used in
vehicles with flexible fuel* engines. Using high ethanol fuel in vehicles not equipped
with flexible fuel* engines can cause severe
engine damage.
- Methanol fuels which do not meet these re­ quirements may cause corros io n and dam­
age to plast ic and rubber components in the
fuel system.
- Do not use fuels that fail to meet the spec i­
fied c riter ia in this chapter.
- If you a re unable to determine whether or
not a particular fuel blend meets the spec i­
ficat ions, ask your service station or its fuel
supplier.
- Do not use fuel for wh ich the contents can­
not be identified.
- Fuel system damage and performance p rob­
l ems result ing from the use of fue ls diffe r­
ent from those specified are not the respon­
s ibility of Audi and are not covered under
the New Vehicle or the Emission Control
System Warranties .
- If you experience a loss of fue l economy o r
driveability and performance prob lems due
to the use of one of these fuel b lends, we
recommend that you switch to unblended
fuel.
Ethanol fuel (Bio -ethanol)
Ap plies to: vehicl es w ith flex ible fuel engine
You con recognize vehicles with a flexible fuel
engine by looking at the label on the inside of
the fuel filler flop.
Vehicles with flexible f uel engines may be oper­
ated w ith bio-ethanol fuels such as E85 (85%
ethanol and 15% gasoline) or with unleaded gas­
oline (91 AKI/ROZ 95). The vehicle may also be
operated with a mixture of these fuels .
210
Your fuel consumpt ion wi ll increase when using
bio-ethano l fue ls due to the lower amount of en­
ergy contained per un it vo lume in ethanol.
Warming up th e fle xible fuel engine in low
temperatures
Due to the chemical composition of bio-ethanol ,
a certain amount of fuel ends up in the engine o il
when driving short distances in very low temper­
atures. This fuel evaporates again when the en­
gine is warmed up .
II Please warm up engine .
If the driver message appears in the instr ument
cluster disp lay, drive with a warm engine to re­
duce the oil leve l.
(D Note
- N ever fill with methano l o r with a h igher
percentage of bio -e thanol than 85% (E85).
A highe r percentage of bio-ethanol in the
fuel can cause damage to the engine or to
the fuel system.
- If you use on ly E85, it is recommended to
fill the fue l tank comp lete ly with unleaded
premium grade gasoline every 5,000 mi les.
- If you experience starting, rough id le or hes ­
itat ion driveab ility prob lems, f ill the fuel
tank comp lete ly with unleaded prem ium
grade gaso line and drive it no rma lly until
the gaso line is used. See your author ized
Audi dealer if the prob lem pers ists.
- Inform your authorized Audi dealer that you
are operat ing or have operated the vehicle
with E85.
- Read and follow the informat ion and tips
about gasoline~
page 209.
(D Tips
It may take longer to start the engine when
the outs ide temperature is ve ry cold . If possi­
ble, use winterized fue l if tempe ratu res are
below free zing .