2017 AUDI Q3 start

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Emergency assistance
General information
.. Park the vehicle as far as poss ible from moving
traffic in the event of a breakdown. In the event
of a flat tire, park the vehicle on a leve l surface .
It you are on a steep h ill, be especially careful.
.. Set the parking brake .
.. Switch the emergency flashe rs on .
.. Put on a reflective vest .
.. Set up the warn ing triang le, if available .
.. Have the passengers exi t the veh icle. They
sho uld move to a safe place, for example be­
hind a guard rail.
_& WARNING
Follow the steps given above. This is for your
protection and the for the safety of other d riv ­
ers.
_& WARNING
Improper use of the vehicle jack can cause se ­
rious personal injuries .
- Never use the screw driver hex head to
t ighten whee l bolts, since the bolts cannot
attain the necessary tighten ing torque if you
use the hex head, potentially causing an ac­
c ident .
- The factory-supplied jack is intended only
for your vehicle model. Under no circum­
stances should it be used to lift heavy
vehicles o r other loads; yo u ris k inju ring
yo urself.
- Never start the engine when the vehicle is
ra ised, which could cause a n accident.
- Support the veh icle secure ly with app ropr i­
a te s tan ds if wor k is to be performed under­
neath t he vehicle; otherwise, the re is a po­
tent ial ris k for i njur y.
- Never use the jack s upplied with yo ur Audi
on another vehicle, pa rtic ularly o n a heav ie r
one. The jack is only suitable for u se on the
vehicle it came wit h.
Emergen cy a ssis tanc e
Equipment
Vehicle tool kit
Fig. 151 Lu gg age compartmen t: cargo floo r cove r fo lded
u pwa rd
T he veh icle tool k it is located in the luggage com­
partment under the cargo floor cover.
.. Push on the p lastic handle and lift up the cargo
floor .
.. Open the cargo floor.
Completely retract the veh icle jack a rm before
stor ing the ve hicle jack*.
_& WARNING
- Never use the screw driver hex head to
tighten wheel bo lts, since the bolts cannot
attain the necessary tightening torque if yo u
use the hex head, potentially causing an ac­
cident.
- The factory-supp lied jack is intended only
for your ve hicle model. Under no circum­
stances shou ld it be used to lift heavy
veh icles or other loads; you risk injuring
yourse lf.
- Never start the engine when the ve hicle is
raised, which could cause an accident.
- Support the vehicle securely with appropri­
ate stands if wo rk is to be performed under­
neath the vehicle; otherwise, there is a po­
tential risk fo r injury .
@ Tips
The vehicle jack * in your vehicle is mainte­
nance-free.
197

Emerg ency assis ta nce
Folding chocks
Applies to: ve hicles w ith fol ding chocks
The folding chocks* are part of the vehicle tool
kit.
-- -,,,.
F ig. 152 Opening the fo lding chocks
• To use the folding chocks, lift up the support
plate (!)¢
fig. 152 and insert them using both
"tabs" into the slotted holes on the base plate
@ ¢_& .
A WARNING
-The folding chock will not work and can lose
its stability if the support plate "tabs" are
not securely fitted in the slots on the base
plate. If th is is the case, the vehicle could
start mov ing when changing a tire.
- Never use fo ld ing chocks that are damaged
o r that were not assembled cor rectly.
Replacing wheels
Before changing a wheel
Observe the following precautions for your own
and your passenger's safety when changing a
wheel.
• After you experience a tire failure, pull the car
well away from moving t raffic and try to reach
l ev el ground before you stop¢
page 197,
¢_& .
• All passengers shou ld leav e th e car and move
to a safe location (for instance, beh ind the
guardrail)
¢ _& .
• Engage the park in g br ake to prevent your vehi­
cle from roll ing unintentionally ¢_& .
• Move the selec to r l eve r to the P po sition.
198
• If you are towing a trai ler : unhitch the t railer
from your veh icle.
• Take the jac k
¢page 197 and the sp are tire
¢
page 203 out of the luggage compartment.
A WARNING
You or your passengers could be injured while
changing a wheel if you do not follow these
safety precaut ions:
- If you have a flat tire, move a safe distance
off the road . Turn off the eng ine, turn the
emergency f lashers on and use other warn­
ing dev ices to alert other motorists.
- Make sure that passengers wait in a safe
place away from the vehicle a nd well away
from the road and traff ic.
- To he lp prevent the veh icle from moving
suddenly and possib ly sl ipping off the jac k,
always fu lly set the par king b rake and block
the whee l diagonally opposite the wheel be­
ing changed with the folding chocks or oth ­
er objects. When one front whee l is lifted
off the ground, placing the Automat ic
Transmission in "P" (Park) w ill
not prevent
the vehicle from moving.
- Before you change a whee l, be sure the
ground is level and firm . If necessary, use a
sturdy board under the jack.
- Always store the vehicle too l kit, the jack
and the replaced tire in the luggage com­
partment
¢ page 105.
(D Note
If you are changing the wheel on a steep in­
cline, use the folding chock¢
page 198 to
block the opposite whee l to prevent the vehi­
cle from moving.
@ Tips
Obey all laws.

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.. Install the rod on the vehicle jack: Insert the
rod into the opening on the handwheel. Turn
the rod left or r ight to secure it.
.. Cont inue raising the jack with the rod until the
wheel lifts off the ground slightly.
Position the vehicle jack
onl y under the designat­
ed lifting points on the sill
c:::> fig. 156. There is ex­
actly
one location for each wheel. The jack must
not be pos itioned at any other location
c:::> .&.,
c:::> CD.
Soft grou nd under the jack can cause the vehicle
to slip off the jack. Always place the jack on firm
ground . Use a flat, stable support if necessary.
Use a non-slip surface such as a rubber mat on a
s lipper y surfa ce such as tile .
_& WARNING
-
-Yo u or your passengers could be injured
wh ile chang ing a whee l if yo u do not follow
these safety precau tions:
- Position the veh icle jack only at the desig­
nated lifting points and align the jack.
Otherw ise, the vehicle jack cou ld slip and
cause an injury if it does not have suffi­
cient hold on the vehicle.
- Use on ly the jack* supplied with your vehi­
cle to raise the vehicle.
If yo u use a jack
from a d ifferent vehicle, your veh icle may
slip off the jack -ris k of injury!
- Do not use the jack* supp lied with your ve­
h icle to ra ise other veh icles, as these may
slip off the jack -ris k of injury!
- A soft or unstable s urface under the jack
may cause the vehicle to s lip off the jac k.
Always p rovide a firm base fo r the jack on
the ground . If necessary, use a sturdy
board underthejack .
- On hard, sl ippery surfa ce (such as tiles)
use a rubbe r mat or similar to prevent the
jack from slipp ing.
- T o help prevent injury to you rself and yo ur
passenge rs:
- Do not ra ise the vehicle unt il you are sure
the jack is securely engaged .
- Passengers must not remain in the vehicle
when it is jacked up.
Em ergen cy a ssis tanc e
-Make sure that passengers wait in a safe
place away from the vehicle and well away
from the road and traffic .
- Make sure jack position is correct, adjust
as necessary and then continue to raise
the jack.
- If work has to be done under the veh icle,
ensure that it is safely supported on suita­
ble stands -risk of injury!
- Never start the engine when the vehicle is
on the jack -risk of acc ident!
(D Note
Do not lift the ve hicle by the s ill. Pos ition the
vehicle jack only at the des ignated lifting
po ints on the sill. Otherw ise, your veh icle will
be damaged.
Taking the wheel off/installing the spare
tire
Follow these instructions step-by-step for chang ­
ing the wheel.
F ig . 1 58 Chang ing a w hee l: us ing the hexagona l socket
(with the blade removed) to turn the bolts
Fig. 159 Changi ng a whee l: alig nment p in i nside the top
h ole
201

Fuses and bulbs
(D Tips
- The following table does not list fuse loca­
tions that are not used.
- Some of the equipment listed in the follow­
ing tables applies only to certain model ver­
sions or certain optional equipment.
Cockpit fuse assignment
The fuse number is stamped into the plastic be­
low or above each fuse.
No. Equipment
1 LED headlight (left)
2 LED headlight ( right)
5 LED headlight (left)
6 LED headlight (right)
7 Steering lock
8 Convenience access contro l module
9
Airbag control module, AIRBAG OFF indi-
cator light
12
Transmission control module, selector
mechanism
Air quality sensor for cl imate control sys-
tern, heated w indow washer nozzles ,
lj]
button, reverse light button<®>, oi l level
13 sensor, climate contro l system, seat occu-
pant detection system, seat heating, but-
tons in the center console, automatic dim-
ming mirror
Engine control module, quattro control
modu le, transmission control module,
14
brake lights, electromechanica l steering,
Gateway control module, trai ler hitch con-
trol module, ESC contro l module, light
switch, damping control module
Headlight range control module , instru-
ment illumination, headlights (left, right),
15 diagnostic connector, crankcase housing
heater, a ir flow sensor, socket relay, DC/
DC converter
16 Park ing aid
17 Parking system rearview camera
18 TV tuner
19 Engine starter control, DC/DC converter
206
No . Equipment
20
ESC contro l module, climate/heating con-
trol, special functions interface
21 Selector mechanism power supply
22 Interior monitoring
© button, front interior lighting buttons,
23 diagnostic connector, light switch, light/
rain sensor, humidity sensor
25 Headlight power supply
26 Rear window wiper
27 Starter system
28 Infotainment system
29
Supply for the parking system rearv iew
camera and TV tuner
30 Infotainment system
31 Infotainment system
32 Instrument cluster
33 A utomat ic dimming rearview mirror
36
Cigarette lighter, cockpit/luggage com-
partment socket
37 Cockpit/rear socket
38 Transmission control module
40 Trailer hitch control module
41 Tra iler hitch control module
42 Trailer hitch control module
44 Rear window defogger
45
Electromechanical parking brake control
module
46 Trailer hitch control module
47 quattro control module
48 Aut omat ic lu ggage compartment lid con-
tro l module
so Blower
51
Electromechanical parking brake control
module
52 BCM
53 Fr ont seat heating
54 Panorama roof
SS Sun shade on the panorama
roof
56 Adaptive dampers control module

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Emergency situations
General
This chapter is intended for trained emergency
crews and working personnel who have the nec­
essary tools and equipment to perform these
operations.
Starting by pushing or
towing
CD Note
Vehicles with an automatic transmission
cannot be started by pushing or towing.
Starting with jumper
cables
If necessary, the engine can be started by con­
necting it to the battery of another vehicle.
If the engine should fail to start because of a dis­
charged or weak battery, the battery can be con­
nected to the battery of
another vehicle, using a
pair of jumper cables to start the engine.
Jumper cables
Use only jumper cables of sufficiently large cross
section
to carry the starter current safely. Refer
to the manufacturer's specifications.
Use only jumper cables with
insulated terminal
clamps which are distinctly marked:
plus(+) cable in most cases colored red
minus(·) cable
in most cases colored black.
A WARNING
Batteries contain electricity, acid, and gas.
Any of these can cause very serious or fatal in­
jury. Follow the instructions below for safe
handling of your vehicle's battery.
-Always shield your eyes and avoid leaning
over the battery whenever possible.
-A dead battery can freeze at temperatures
around 32 °F (0 °C). If the vehicle battery is
frozen, you must thaw it before connecting
the jump start cables. If you do not, this in-
Emergency situations
creases the risk of an explosion and chemi­
cal burns. After jump starting the vehicle,
drive to an authorized Audi dealer or author­
ized Audi Service Facility immediately to
have the vehicle battery checked.
- Do not allow battery acid to contact eyes or
skin . Flush any contacted area with water
immediately.
- Improper use of a booster battery to start a
vehicle may cause an explosion .
- Vehicle batteries generate explosive gases.
Keep sparks, flame and lighted cigarettes
away from batteries.
- Do not try to jump start any vehicle with a
low acid level in the battery .
- The voltage of the booster battery must also
have a 12-Volt rating. The capacity (Ah) of
the booster battery should not be lower
than that of the discharged battery. Use of
batteries of different voltage or substantial­
ly different "Ah" rating may cause an explo­
sion and personal injury.
- Never charge a frozen battery. Gas trapped
in the ice may cause an explosion.
- Never charge or use a battery that has been
frozen . The battery case may have be weak­
ened.
- Use of batteries of different voltage or sub­
stantially different capacity (Ah) rating may
cause an explosion and injury. The capacity (Ah) of the booster battery should not be
lower than that of the discharged battery.
- Before you check anything in the engine
compartment, always read and heed all
WARNINGS
qpage 159.
CD Note
-Applying a higher voltage booster battery
will cause expensive damage to sensitive electronic components, such as control
units, relays, radio, etc.
- There must be no electrical contact between
the vehicles as otherwise current could al­
ready start to flow as soon as the positive
(+) terminals are connected.
209

Emergency situations
@ Tips
The discharged battery must be properly con­
nected to the vehicle's electrical system .
When jump starting or charging the battery,
never connect the negative ground cable to
the battery negative post because the battery
manager system must be able to detect the
battery's state of charge . Always connect the
negat ive ground cable to the negative ground
pos t of the battery manager control unit.
Use of jumper cables
Make sure to connect the jumper cable clamps in
exactly the order described below!
Fig. 164 Engine compartmen t: Connectors fo r ju m pe r ca ­
bles and charger
Fig. 165 J u mp starting w ith the battery of another vehicle :
@ discha rged vehicle bat te ry, @ booste r battery
The procedure described below for connecting
jumper cables is intended to provide a jump start
for your veh icle.
Vehicle with discharged battery:
.. Turn off lights and accessories, move lever of
automatic transmission to
N (Neutral) or P
(Park) and set park ing brake .
210
Connect POSITIVE(+) to POSITIVE (+) (red)
.. To access the positive terminal, remove the
battery cover
r:!) fig. 164.
1. Connect one end of the red positive cable on
the
jump start bolt (D ~ fig. 165 (Bolt under
cover= "positive") of the vehicle to be start­
ed @.
2. Connect the other end to the positive termi-
nal@ of the booster battery @.
Connect NEGATIVE(-) to NEGATIVE(-)
(black)
3. Connect one end of the black negative cable
to the negative terminal ® of the booster
battery @.
4. Connect the other end to the
jump start bolt
© (Bolt with hex head= "negative") of the
vehicle to be started @.
Starting the engine
.,. Start the eng ine of the vehicle with the booster
battery @. Run the eng ine at a moderate
speed .
.,. Start engine w ith discharged vehicle battery@
in the usual manner.
.. If the engine fails to start: do not keep the
starter cranking for longer than 10 seconds.
Wait for about 30 seconds and then try again .
.. With engine running, remove jumper cables
from both vehicles in the exact
reverse order .
.,. Fit the cover back onto the battery .
The battery is vented to the outside to prevent gases from entering the vehicle interior . Make
sure that the jumper clamps are well connected
with their
metal parts in full contact with the
batte ry terminals.
A WARNING
To avoid serious personal inju ry and damage
to the veh icle, heed all warnings and instruc­
tions of the jumper cable manufacturer.
If in
doubt, call for road service.
- Jumper cables must be long enough so that
the vehicles do not touch .
- When connecting jumper cables, make sur e
that they cannot get caug ht in any moving
pa rts in the engine compartment. ..,.

-Do not b end over the batteries -danger of
chemical burns!
- The battery cell locking screws must be
tightened securely.
- Before you check anyth ing in the engine
compartment, a lways read and heed all
WARNINGS
¢ page 159.
(D Note
Improper hook-up of jumper cables can ruin
the generator.
- Always connect POSITIVE(+) to POSITIVE
( + ), and NEGATIVE(-) to NEGATIVE(-)
ground post of the battery manager contro l
unit.
- Check that all screw p lugs on the battery
cells are screwed in firmly . If not, tighten
plugs prior to connecting clamp on negative
battery terminal.
- Please note that the procedure for connect­
ing a jumper cable as described above ap­
plies specif ically to the case of your vehicle
being jump started. When you are giv ing a
jump start to another vehicle, do
not con­
nect the negative( -) cab le to the negative
(-) terminal on the discharged battery@
¢ fig. 165. Instead, securely connect the
negative (-) cable to either a solid metal
component that is firm ly bolted to the en­
gine block or to the engine block itself. If
the battery that is being charged does not
vent to the outs ide, escaping battery gas
could ignite and explode!
Towing with a tow truck
General hints
Your Audi requires special handling for towing .
The follow ing information is to be used by com ­
mercial tow tr uck operators who know how to op­
erate their equipment safely .
-Never tow your Audi, towing will cause dam-
age to the engine and transmission .
a:, ~ -Never wrap the safety chains or winch cables
~ around the brake lines. N
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Emergency situations
-To prevent unnecessary damage , your Audi
must be transported with a flat bed truck.
- To load the vehicle on to the flat bed, use the
towing loop found in the vehicle tools and at·
tach to the front or rear anchorage
¢ page 211 and ¢ page 212.
A WARNING ~ -
A veh icle being towed is not safe for passen­
gers . Never allow anyone to ride in a vehicle
being towed, for any reason .
Front towing loop
Only install the front towing loop when it i s
needed.
®
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Fig. 166 Front bumpe r o n the right s ide: re move t he co ver
Fig. 167 Front bum pe r o n th e righ t side : screw in the tow-
in g loop ...
211

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today's a utomo biles, have steadily reduced the
scope of maintenance and repairs which can be
carried out by veh icle owners.
Also , sa fet y a nd
en vironmental
concerns place very strict limits
on the nature of repairs and adjustments to en­
g ine and transm ission parts wh ich an owner can
pe rform .
Maintenance, adjustments and repairs usually re­
qu ire special tools, test ing devices and other
equ ipment available to specially trained work ­
shop perso nnel i n order to assure proper per­
formance, re liability a nd safety of the ve hicle and
its many systems.
Improper maintenance, adjustments and repairs
can impair the operation and re liab il ity of you r
vehi cle and eve n void your vehicle warra nty .
Therefo re, proof of se rvicing in accordance with
the m aintenance schedule may be a condition fo r
upho ld ing a possib le warranty claim made wi thin
the warranty period.
Above all , ope rational safety can be adversely af­
fected, cre ating unnecessa ry risks fo r yo u and
your passengers.
I f in doubt about any se rvicing, have it done by
your author ized Audi dealer or any other prope rly
eq uipped and qua lified workshop. We strongly
urge you to g ive your author ized Audi dealer the
opportunity to perform a ll scheduled mainte­
nance and necessary repairs. Your dealer has the
fac ilities, original parts and trained specialists to
keep your veh icle running properly .
Pe rforming limit ed ma intenance yourself
The fo llow ing pages describe a limited number of
procedures which can be performed on your vehi­
cle with o rdinary tools, should the need arise and
tra ined personnel be unavailable. Before per­
forming any of these procedures, always thor­
ough ly read a ll of the app licab le text and careful­
ly follow the instructions g iven . Always rigorously
observe the
WARNINGS prov ided .
Before you check an ything in the eng ine com ­
partment, alw ays read and heed all WARNINGS
c::> .&. and c::> .&. in Working in the engine compart­
ment on page 159 .
Consumer inf ormation
A WARNING
- Ser ious personal in jury may occur as a result
of improperly performed maintenance, ad­
justments or repairs .
- Always be extremely careful when work ing
on the vehicle. Always follow commonly ac­
cepted safety practices and general com­ mo n sense. Never risk pe rsonal injury.
- Do not attempt any of the mai ntenance,
checks or repairs described on t he following
pages if you are not fu lly familiar wi th these
or other proce dures with respect to the ve­
h icle, o r are uncerta in how to pro ceed.
- Do not do a ny work withou t the prope r tools
a nd eq uipment. H ave the necessary wo rk
done by your au thorized Audi dealer or an­
other proper ly equipped and qualified work ­
shop.
- The engine compa rtment of any motor ve hi­
cle is a potent ially hazardous area . Never
reach into the area around or touch the radi­
ator fan.
It is temperature controlled and
can switch on suddenly - even when the en­
g ine is off and the ignition key has been re­
moved. The rad iator fan switches on au to­
mat ica lly when the coo la nt reaches a certain
tem perature and will continue to r un until
the coolant tem pera ture drops.
- Always remove t he ignition key befo re any­
one gets under the vehicle.
- Always support your veh icle with safety
s tands if i t is necessary to work u nder neat h
the vehicle . The jack* s upplied w ith the vehi­
cle is not adequate fo r this purpose and
could collapse caus ing serious personal in ­
jury.
- If you m ust wor k unde rneath the vehicle
with the w heels on the g round, always make
sure the vehicle is on level ground, that the
wheels a re always sec urely blocked and that
the engine cannot be started.
- Always make sure the transmission se lector
lever (automatic transmiss ion) is in P (Park
position) and the park brake is applied.
219