2017 Acura MDX Owner's Guide

154 |
CLIENT INFORMATION
Learn about information specific to you as an Acura client and how to get help.
Frequently Asked Questions/Troubleshooting
Below are some frequently asked questions and troubleshooting items that you
may have about the vehicle.
Q: How do I set the vehicle clock?
A:
For vehicles without navigation, see page 55. For vehicles with navigation, the


time is automatically set using GPS signals.
Q:

Why doesn’t the vehicle start when I press the ENGINE START/STOP button?
A: The brake pedal must be pressed to start the engine.
Q: What is the AUTO setting on my headlight lever?
A: When in the AUTO position, the vehicle’s exterior lights will automatically turn


on or off depending on the ambient lighting.
Q:

Why won’t the driver’s door unlock when I grab the door handle, even though the


keyless ac

cess remote is within range?
A: If you pull the handle too quickly, the system may not have time to confirm the


door is unlocked. W

ait to hear a beep to confirm the door is unlocked. If you are


wearing gloves,

the system may be slow to respond.
Q: After my battery was disconnected or went dead, the audio system is asking for a


code. Wher

e do I find this?
A: In most cases, you do not need to enter a code. Turn on the vehicle and the audio


system, and press and hold the power button until

the system reactivates.
Q: Why can’t I operate Pandora* through the audio system?
A: Audio may be streaming through Bluetooth® Audio. Make sure Pandora mode


is selected and the phone cable is properl

y connected to the USB adapter. Some


phones may prompt y

ou to “Allow” a connection.
Q: Is my phone compatible with Bluetooth features?
A: Visit www.acura.com/handsfreelink (U.S) or www.handsfreelink.ca (Canada) to


check phone compatibility for Bluet

ooth® Audio, Bluetooth® HandsFreeLink®,


and SMS text messaging.
Q:

Every time I press the Talk button, the system gives me voice prompts. Can I turn


these off?*
A: Pr

ess SETTINGS. Use the interface dial to select System Settings then Voice Rec.


For the V

oice Prompt option, select Off.
CLIENT INFORMATION
*if equipped

| 155
CLIENT INFORMATION
Q: Why can’t I select an item using the interface dial?
A:
To prevent driver distraction, certain items are limited are inoperable while the


vehicle is moving.

Use voice commands or pull over to select the items.
Q: Where can I find the vehicle identification number (VIN)?
A: Check the label on the driver’s doorjamb.
Contact Us
Acura dealer personnel are trained professionals. They should be able to answer
all your questions. If you encounter a problem that your dealership does not solve
to your satisfaction, please discuss it with the dealership’s service manager or
general manager. If you are dissatisfied with the decision made by the dealership’s
management, contact Acura Client Relations/Services.
U.S. Owners:
American Honda Motor Co., Inc.
Acura Client Relations
1919 Torrance Blvd.
Mail Stop 500-2N-7E
Torrance, CA 90501-2746
Tel: (800) 382-2238
In Puerto Rico and
the U.S. Virgin Islands:
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546 Canadian Owners:
Honda Canada, Inc.
Acura Client Services
180 Honda Blvd.
Markham, ON
L6C 0H9
Tel: (888)-922-8729
Fax: (877)-939-0909
E-Mail: [email protected]
When you call or write, please give us the following information:
•
Vehicle Identification Number
•
Date of purchase
•
Odometer reading of y

our vehicle
•
Your name, address, and

telephone number
•
A detailed description of the problem
•
Name of the dealer who sold the

vehicle to you

156 |
CLIENT INFORMATION
Acura Total Luxury Care
Roadside Assistance
Your Acura TLC Roadside Assistance representative is here to help you 24 hours a
day, 7 days a week by calling (800) 594-8500 (U.S.) or (800) 565-7587 (Canada).
Under your 4-year/50,000-mile (80,000-km) warranty, the following benefits are
available:
•
Towing services

— full cost of towing to the closest Acura dealer
•
Roadside assistance — jump starting,

fuel delivery, lockout, and flat tire
•
Trip planning — detailed

trip routing, emergency services, and more
Warranty Coverages
Below is a brief summary of the warranties covering your new vehicle.
New Vehicle Limited Warranty: Covers your new vehicle, except for the emissions
control system and accessories, against defects in materials and workmanship.
Emissions Control Systems Defects Warranty and Emissions Performance
Warranty: Covers your vehicle’s emissions control systems. Time, mileage, and
coverage are conditional.
Seat Belt Limited Warranty: Covers seat belts that fail to function properly.
Rust Perforation Limited Warranty: Covers all exterior body panels that rust
through from the inside for the specified time period, regardless of mileage.
Accessory Limited Warranty: Covers Acura accessories.
Replacement Parts Limited Warranty: Covers all Acura replacement parts against
defects in materials and workmanship.
Replacement Battery Limited Warranty: Provides prorated coverage for a
replacement battery purchased from your Acura dealer.
Replacement Muffler Lifetime Limited Warranty: Covers a replacement muffler
for the duration of the ownership.
Restrictions and exclusions apply to all these warranties. See the Owner
Information CD or visit owners.acura.com (U.S.) or myacura.ca (Canada) for
complete descriptions of each warranty, including time, mileage, and other
conditional limitations.
Your vehicle’s original tires are covered by their manufacturer. Tire warranty
information can be found on the Owner Information CD or at owners.acura.com
(U.S.) or myacura.ca (Canada).
EPA Contact Information
An owner may obtain further
information concerning emission
warranties or report violations of the
terms of the emission warranties by
contacting: U.S. Environmental Protection Agency
Office of Transportation and Air Quality
Compliance Division,
Light-Duty Vehicles Group
Attn: Warranty Complaints
2000 Traverwood Drive
Ann Arbor, MI 48105
Email: [email protected]

| 157
VOICE COMMAND INDEX
Learn about all available voice commands to help you operate the vehicle.
To view a list of available commands in the vehicle, press the INFO button and use
the interface dial to select Voice Info. Select a category to hear the commands read
aloud.
VOICE COMMAND INDEX
Voice Portal Commands
When you press the Talk button, the Voice Portal screen appears. Say one of the
options, and follow the system prompts.
•
Phone call
•
Music search
•
Voice help
•
Navigation
•
Audio •
Climate control
•
What is today’

s date?
•
What time is it?
•
Call/dial (number)
•
Call/dial (contact name)
Navigation Commands
When you press the Talk button and say “Navigation,” you can say one of the
options below. Follow the system prompts.
•
Address

(U.S. only)
•
Place name (U.S. only)
•
Find nearest POI category
•
Go home •
Previous destination
•
Address book
•
Place phone number
Climate Control Commands
When you press the Talk button and say “Climate control,” you can say one of the
options below. Follow the system prompts.
•
Climate control automatic
•
Climate control on*
•
Climate control off*
•
Air conditioner on*
•
Air conditioner off*
•
Defrost on*
•
Defrost off*
•
Fan speed up
•
Fan speed down
•
Fan speed # (#: 1 to 7) •
Temperature # (#: 57

to 87°F, 18
to 32°C) degrees
•
Temperature up
•
Temperature down
•
Temperature max heat
•
Temperature max cool
•
Vent
•
Dash and floor
•
Floor vents
•
Floor and defrost
Phone Commands
When you press the Talk button and say “Phone call,” you can say one of the
options below. Follow the system prompts.
•
Call/dial (contact name)
•
Dial by number •
Redial
•
Call history
*These commands toggle the function on and off, so
the command may not match your intended action.

158 |
VOICE COMMAND INDEX

Audio Commands
When you press the Talk button and say “Audio,” you can say one of the options
below. Follow the system prompts. Volume levels cannot be controlled using
voice commands.
FM/AM Radio Commands
•
Audio on*
•
Audio off*
•
FM
•
AM
•
Radio tune to # FM (#:

frequency,
e.g., 95.5)
•
Radio tune to # AM

(#:
frequency, e.g., 1020)
•
Radio FM preset # (#: 1 to 12)
•
Radio AM preset # (#: 1

to 6)SiriusXM® Radio Commands
•
SXM
•
SXM channel # (#: 0 to 255)
•
SXM preset # (#: 1 to 12)
Disc C

ommands
•
Disc
•
Disc play
•
Disc play track # (#: 1 to 30)
Har

d Disc Drive (HDD) Commands
•
HDD
•
HDD play
•
HDD play track # (#: 1-30) USB Commands
•
USB
•
USB play
•
USB play track # (#: 1 to 30)
iP

od® Commands
•
iPod
•
iPod play
•
iPod play track # (#: 1-30) P

andora® Commands
•
Pandora
•
Pandora play
Aha Radio™ C

ommands
•
Aha
•
Aha radio play
Song By Voice™

Commands
Available for tracks stored on the HDD or iPod®.
•
Music search
•
What/Who am I listening to?
•
Who is this?
•
What’s playing?
•
Who’s playing?
•
What album is this?
•
Play artist
•
Play album
•
Play song •
Play composer
•
Play genre
•
Play playlist
•
List artist
•
List album
•
List composer
•
List genre
•
List playlist
Bluetooth® Audio

Commands
Commands may not work on some
phones or devices.
•
Bluetooth audio
•
Bluetooth audio play
*These commands toggle the function on and off, so
the command may not match your intended action.

| 159
INDEX
INDEX
ABS .............................................................
26, 27, 102
ACC .................................................................. 29, 104
Accessory
Power Socket ........................................ 57
AcuraLink®
............................................................... 79
AcuraLink Messages ............................................ 79
ASSIST button ..................................................... 80
Emergency Assistance ....................................... 80
LINK button ......................................................... 80
Operator Assistance ........................................... 80
Subscription Featur

es
........................................ 80
AcuraLink

featuring Aha
........................................ 66
AcuraLink Messages ............................................... 79
Acura

Total Luxury Care Roadside Assistance
156
Adaptive Cruise C

ontrol (ACC)
...................27, 104
A

ddress
.................................................................... 84
Advanced Airbags ..................................................... 9
Aha ........................................................................\
.... 66
Aha Radio™ C

ommands
..................................... 158
Airbags ........................................................................\
9
Advanced Airbags .................................................. 9
Airbag Care ............................................................

14
Airbag System Components
.............................. 13
Airbag System

Indicators
.................................... 11
Driver

’s Knee Airbag
.............................................. 9
Fr

ont Airbags (SRS) ................................................ 9
Side Airbags
.......................................................... 10
Side Curtain Airbags ............................................ 10
Anti-Lock Brak

e System
............................... 26, 102
ASSIST button ........................................................ 80
AUDIO button ......................................................... 58
Audio Commands ................................................. 158Audio Operation
.....................................................
56
Accessory Power Socket .....................................57
AcuraLink featuring Aha ..................................... 66
AUDIO button ...................................................... 58
Auxiliary Input Jack ..............................................

56
Bluetooth® Audio
............................................... 64
Compact Disc ....................................................... 61
FM/AM Radio ........................................................ 59
Hard Disc Driv

e (HDD) Audio
...........................62
HDMI ..................................................................... 68
Interface dial ......................................................... 58
iPod ........................................................................\
. 63
MENU button ....................................................... 58
On-Demand Multi-Use Display (ODMD) ....... 58
Pandora .................................................................. 65
Rear

Entertainment System
..............................67
SiriusXM® Radio ................................................. 60
Sound ..................................................................... 57
SOURCE button ................................................... 57
Steering Wheel C

ontrols
....................................57
USB Flash Drive .................................................... 61
USB Port ................................................................ 56
Auto idle stop ........................................... 27, 29, 100
Automatic Dimming R

earview Mirror
...............46
Automatic Rain-

Sensing Wipers..........................42
Auto park mode
..................................................... 98
Auxiliary Input Jack ................................................ 56
Battery .................................................................... 143
Blind Spot Information .................................. 27, 113
Bluetooth® Audio .................................................. 64
Bluetooth® Audio C

ommands
...........................158
Bluetooth® Handsfreelink® ................................. 71
Call History ........................................................... 76
Dialing a Number ................................................ 74
Displays and C

ontrols
.........................................71
E-Mail ..................................................................... 77
Hang-Up/Back button ........................................ 71
Interface dial ......................................................... 71
Making a Call ........................................................ 74
MENU button ....................................................... 71
Pairing a Phone

..................................................... 73
Phonebook
............................................................ 75
PHONE button ..................................................... 71
Pick-Up button ..................................................... 71
Selector wheel ...................................................... 71
SETTINGS button ................................................ 71
Siri™ Eyes F

ree
.....................................................78
Speed Dial ...................................................... 75, 76
T

alk button
............................................................71
Talk

Button Tips
...................................................72
Text Messaging ..................................................... 77

160 |
INDEX
Brake Assist System .............................................
102
Brake system .................................................... 26, 27
Braking .................................................................... 102
Anti-Lock Brak

e System
................................... 102
Brake Assist S

ystem
........................................... 102
Foot Brak

e
........................................................... 102
Parking Brak

e
............................................. 102, 103
Brightness Contr

ol.................................................. 37
BSI
............................................................... 27, 29, 113
Call History .............................................................. 76
Carbon Mono

xide Gas
............................................. 4
Cargo lights

............................................................. 40
Car wash mode
.......................................................99
Change

a Setting
.................................................... 55
Changing a Flat Tir

e
............................................. 126
Changing Fuses ..................................................... 135
Charging system ..................................................... 26
Childproof Door Locks .......................................... 34
Child Safety ............................................................. 15
Childproof Door Locks ....................................... 34
Child Seat ................................................................. 17
Adding

Security with a Tether
........................... 21
Installing a Child

Seat with a Lap/Shoulder Seat
Belt
........................................................................\
.20
LA

TCH-Compatible Child Seat .......................... 18
Selecting a Child Seat
......................................... 17
Client Information................................................

154
Climate Control Commands
.............................. 157
Climate Control

System
........................................ 51
Heated Steering Wheel ...................................... 53
Heated Windshield Button ................................ 53
Rear Climate Contr

ol
.......................................... 52
Seat Heaters and V

entilation
............................54
Clock ........................................................................\
. 55
CMBS ......................................................... 27, 29, 108
C

ompact Disc
.......................................................... 61
Compact

Disc Commands
.................................. 158
Condition Indicators .............................................. 28
Contact Us ............................................................. 155
Cross T

raffic Monitor
........................................... 116
Customized F

eatures
............................................. 55
Dashboard

and Ceiling Controls
............................ 2
Destination ............................................................. 84
Detour ....................................................................... 87
Dialing a Number ................................................... 74
Door Mirrors ........................................................... 46
Door Operation ..................................................... 34
Doors........................................................................\
. 32
Childpr

oof Door Locks
....................................... 34
Fr

ont Door Inner Handle
................................... 34
Lock Tab ................................................................ 34
Master Door Lock S

witch
..................................34
DOT

Tire Quality Grading
................................... 150
Driver’

s Knee Airbag
................................................. 9Driving
.....................................................................
88
Adaptiv e Cruise Control ..................................104
Auto Idle Stop ................................................... 100
Blind Spot Information ..................................... 113
Braking ................................................................. 102
Collision Mitigation Braking

System............. 108
ENGINE START/STOP
......................................... 97
Forward

Collision Warning with Pedestrian
Detection............................................................. 107
Integrated Dynamics System
.......................... 101
Lane Departure W

arning
..................................110
Lane Keeping Assist

System
..............................111
Maximum Load Limit ......................................... 90
Multi-View

Rear Camera
..................................115
Paddle shifters ......................................................99
P

arking Sensor System
.....................................114
Refueling ...................................................... 119, 125
Remote

Engine Start
...........................................96
Road Departur

e Mitigation (RDM)
.................112
Sequential Shift Mode ........................................99
Shifting

.................................................................. 98
Starting the Engine
.............................................. 97
Surround View

Camera
.....................................117
Towing a T

railer
....................................................92
Driving Position Memory

System
.......................47
DVD ........................................................................\
... 67
Electric P

ower Steering
.........................................27
Electronic Gear

Selector....................................... 98
E-Mail
........................................................................\
77
Emergency Assistance .......................................... 80
Emergency

Engine Stop
......................................121
Emergency Towing ............................................... 135
Engine and Fuel ..................................................... 153
ENGINE button ....................................................... 96
Engine Compartment C

over
...............................139
Engine Coolant ...................................................... 142
Engine Oil .............................................................. 140
ENGINE STAR

T/STOP
............................................97
Entering a Destination .......................................... 84
EPS ........................................................................\
..... 27
Exterior lights ................................................... 29, 37
F

astening a Seat Belt
...............................................7
FCW .................................................................. 29, 107
Find Nearest Place ................................................. 85
Flat Tire ................................................................... 126
Floor Mats ................................................................ 45
Fluids ....................................................................... 153
FM/AM Radio .......................................................... 59
FM/AM Radio C

ommands
..................................158
Fog lights .................................................................. 29
Foot Brak

e
..............................................................102
Forwar

d Collision Warning with Pedestrian
Detection
......................................................... 27, 107
F

requently Asked Questions
..............................154
Front Airbags

(SRS)
..................................................9

| 161
INDEX
Front Door Inner Handle ......................................
34
Fuel Information .......................................... 100, 119
Fuse Locations ....................................................... 131
Garage Opener ........................................................

50
Handling Information
.............................................. 3
Hang-Up/Back button ........................................... 71
Hard Disc Driv

e (HDD) Audio
.............................. 62
Hard Disc Drive (HDD)

Commands
..................158
HDD ........................................................................\
.. 62
HDMI ........................................................................\
68
Headlight Washers ................................................. 37
Headlight-Wiper Integration ............................... 41
Headphones ........................................................... 68
Head Restraints ..................................................... 44
Heated Steering Wheel ......................................... 53
Heated Windshield Button ................................... 53
High beams .............................................................. 29
Home Addr

ess
........................................................ 84
HomeLink Garage Opener .................................... 50
Hood ....................................................................... 139
Immobilizer ........................................................ 27, 28
INFO button ............................................................ 82
Instrument Panel .................................................... 26
Condition Indicators ........................................... 28
Malfunction Indicators ....................................... 26
Multi-Information Display ................................ 30
On/Off Indicators ................................................ 29
Integrated Dynamics S

ystem
.............................101
Interface dial ............................................... 58, 71, 82
Interior Lights .................................................. 38, 40
Intermittent Wipers ............................................... 41
iPod

........................................................................\
....63
iPod® Commands
................................................. 158
Jump Starting ........................................................ 120
Keyless A

ccess System
.................................... 27, 32
Lane

Departure Warning
............................... 27, 110
Lane K

eeping Assist System
................................ 111
Lap/Shoulder Seat Belts .......................................... 5
LAT

CH-Compatible Child Seat
............................ 18
LDW .................................................................. 27, 110
Light Bulbs ............................................................. 153
Lights .................................................................. 29, 37
Exterior Lights ...................................................... 37
Interior Lights ............................................... 38, 40
LINK button ............................................................ 80
LKAS ........................................................................\
. 111
Lock Tab ................................................................... 34
Low fuel .................................................................... 28
Low oil pr

essure
...................................................... 26
Low tire

pressure
.................................................... 28Maintenance
..........................................................
136
Battery ................................................................. 143
Engine Coolant ................................................... 142
Engine Oil ........................................................... 140
Maintenance Minder™ ..................................... 137
Opening the Hood .............................................

139
Service Codes
..................................................... 138
Under the Hood ................................................. 139
Window Washer

Fluid
.......................................143
Wiper Blades ...................................................... 144
Making a Call ........................................................... 74
Malfunction Indicator Lamp.................................

26
Malfunction Indicators
.......................................... 26
Map Legend ............................................................ 86
Master Door Lock S

witch
.....................................34
Maximum Load Limit ............................................ 90
MENU button ............................................. 58, 71, 82
Mirrors ..................................................................... 46
Moonroof ................................................................. 36
Multi-Information Display ................................... 30
System message .................................................. 28
Multi-View

Rear Camera
.....................................115
NAV button ............................................................. 82
Navigation ............................................................... 81
Detour .................................................................... 87
Display and C

ontrols
...........................................82
Entering a Destination ....................................... 84
Find Nearest Place ............................................... 85
Home Addr

ess
.....................................................84
INFO button ......................................................... 82
Interface dial ......................................................... 82
Map Legend ......................................................... 86
MENU button ....................................................... 82
NAV button .......................................................... 82
Place Category ..................................................... 85
Routing ................................................................. 86
SETTINGS button ................................................ 82
Shortcuts ............................................................... 85
Steering Wheel C

ontrols
....................................81
Street Addr

ess
.....................................................84
System

Guidance Volume
.................................83
Talk button ............................................................ 81
Talk

Button Tips
...................................................81
Traffic R

erouting
..................................................87
Turn-by-

Turn Directions
....................................86
Voice Pr

ompt
.......................................................83
Navigation Commands ....................................... 157
ODMD ...................................................................... 58
On-Demand Multi-Use Display (ODMD) ......... 58
One-T

ouch Turn Signal
.........................................40
On/Off Indicators ................................................... 29
Opening the Hood ............................................... 139
Operator Assistance ............................................. 80
Overheating ........................................................... 122
Paddle shifters .........................................................99