Problems with the SmartKey
ProblemPossible causes/consequences and0050Solutions
You cannot lock or
unlock the vehicle
using the SmartKey.The SmartKey battery is discharged or nearly discharged.
XTry again to lock/unlock the vehicle using the remote control
function of the SmartKey. Do this by pressing the 0036or0037
button in the immediate vicinity of the vehicle.
If this does not work:
XChange the key battery if necessary (Ypage 52).
XUnlock the vehicle with the key in the emergency lock
(Ypage 55) or lock the vehicle with the emergency locking
(Ypage 55).
There is interference from a powerful source of radio waves.
XTry again to lock/unlock the vehicle using the remote control
function of the SmartKey. Do this by pressing the 0036or0037
button in the immediate vicinity of the vehicle.
The SmartKey is faulty.
XUnlock the vehicle with the key in the emergency lock
(Ypage 55) or lock the vehicle with the emergency locking
(Ypage 55).
XHave the SmartKey checked at a qualified specialist workshop.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist work-
shop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
The engine cannot be
started using the
SmartKey.the on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or inte-
rior lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
(Ypage 164).
or
XJump-start the vehicle (Ypage 168).
or
XConsult a qualified specialist workshop.
The steering lock is mechanically blocked.
XRemove the SmartKey and reinsert it into the ignition lock.
When you turn the key, turn the steering wheel in both direc-
tions.
SmartKey53
>> Opening and closing.
Z
Doors
Important safety notes
GWARNING
If children are left unsupervised in the
vehicle, they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehi-
cle in motion if, for example, they:
Rrelease the parking brake.
Rshift the automatic transmission out of
park position P or shift manual trans-
mission into neutral.
Rstart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle.
Never leave children or animals unattended
in the vehicle. Always keep the SmartKey
out of reach of children.
Preferably stow luggage or loads in the lug-
gage compartment. Observe the loading
guidelines (
Ypage 142).
Unlocking and opening doors from the
inside
XPull door handle 0043.
The door opens. You can open a door from inside the vehicle
even if it has been locked.
XPull door handle
0043.
The door unlocks and opens.
If the vehicle has previously been locked with
the key, opening a door from the inside will
trigger the anti-theft alarm system. Switch
off the alarm (
Ypage 47).
Centrally locking or unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. This can be useful if you wish
to lock the vehicle before pulling away, for
example.
XTo lock: when the vehicle is unlocked, press
button 0043.
The vehicle locks when all the doors and the tailgate are closed. Indicator lamp 0044
lights up.
XTo lock the vehicle from the inside when
exiting the vehicle: remove the SmartKey
from the ignition lock.
XOpen the driver's door.
The front-passenger door and the tailgate
must be closed.
XPress the locking button (Ypage 54).
XClose the driver's door within 5 seconds.
Do not leave the key in the vehicle. You
could otherwise lock yourself out.
The doors, tailgate and fuel filler flap are
locked. The anti-theft alarm system is
primed.
54Doors
>> Opening and closing.
XRemove the SmartKey from the ignition
lock.
XOpen the driver's door.
XClose the front-passenger door and the
tailgate.
XPress the locking button (Ypage 54).
XClose the driver's door within 5 seconds.
Do not leave the key in the vehicle. You
could otherwise lock yourself out.
The doors, tailgate and fuel filler flap are
locked. The anti-theft alarm system is
primed.
XMake sure that the doors and the tailgate
are locked.
If this does not work, use the emergency lock-
ing.
XOpen the driver's door.
XClose the front-passenger door and the
tailgate.
XPress the locking button (Ypage 54).
XCheck whether the front-passenger door is
locked. If necessary, carry out the follow-
ing steps on both doors.
XInsert the tip of the key into slit 0043.
XTurn the key anti-clockwise as far as it will
go to position0048.
On the passenger door, the direction of
rotation is reversed.
XClose the driver's door.
XCheck that the doors are locked.
iIf you lock the vehicle using the emer-
gency locking, the tailgate and fuel filler
flap are not locked. The anti-theft alarm
system is not primed.
Cargo compartment
Important safety notes
GWARNING
Combustion engines emit poisonous
exhaust gases such as carbon monoxide. If
the tailgate is open when the engine is
running, particularly if the vehicle is
moving, exhaust fumes could enter the
passenger compartment. There is a risk of
poisoning.
Turn off the engine before opening the
tailgate. Never drive with the tailgate
open.
GWARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could
slip, tip over or be flung around and
thereby hit vehicle occupants. There is a
risk of injury, particularly in the event of
sudden braking or a sudden change in
direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before
the journey.
!Do not exceed the lower tailgate maximum
load of 220 lbs (100 kg). It may otherwise
become damaged.
!The tailgates swings backwards, upwards
and downwards when opened. Therefore,
make sure that there is sufficient space
above, behind and under the tailgates.
iThe opening dimensions of the tailgate
can be found in the "Vehicle data" section
(
Ypage 212).
Preferably stow luggage or loads in the lug-
gage compartment. Observe the loading
guidelines (
Ypage 142).
Do not leave the SmartKey in the cargo com-
partment. You could otherwise lock yourself
out.
56Cargo compartment
>> Opening and closing.
Useful information
i
This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's Man- ual. Country-specific differences are pos-
sible. Bear in mind that your vehicle may
not feature all functions described here.
This also applies to safety-relevant sys-
tems and functions.
iRead the information on qualified spe-
cialist workshops: (Ypage 20).
Correcting the driver's seat position
GWARNING
You could lose control of your vehicle if you
do the following while driving:
Radjust the driver's seat, steering wheel
or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, steering wheel or
mirrors and fasten your seat belt before
starting the engine.
Example
Observe the safety guidelines on seat adjust-
ment (Ypage 61).
XMake sure that seat 0087is adjusted prop-
erly.
Adjusting the seats (
Ypage 62)
When adjusting the seat, make sure that:
Ryou are as far away from the driver's air
bag as possible.
Ryou are sitting in a normal upright posi-
tion.
Ryou can fasten the seat belt properly.
Ryou have moved the backrest to an almost
vertical position.
Ryou can depress the pedals properly.
Observe the safety guidelines on steering
wheel adjustment (
Ypage 65).
XMake sure that steering wheel 0043is adjus-
ted properly.
Adjusting the steering wheel (
Ypage 65)
When adjusting the steering wheel, make
sure that:
Ryou can hold the steering wheel with your
arms slightly bent.
Ryou can move your legs freely.
Ryou can see all the displays in the
instrument cluster clearly.
Observe the safety guidelines for seat belts
(
Ypage 31).
XCheck whether you have fastened seat
belt 0044properly (Ypage 33).
The seat belt should:
Rfit snugly across your body
Rbe routed across the middle of your
shoulder
Rbe routed in your pelvic area across the
hip joints
XBefore starting off, adjust the rear-view
mirror and the exterior mirrors
(
Ypage 66) in such a way that you have a
good view of road and traffic conditions.
Seats
Important safety notes
GWARNING
Children could become trapped if they
adjust the seats, particularly when unat-
tended. There is a risk of injury.
Seats61
>> Seats, steering wheel and mirrors.
Z
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle.
Never leave children unsupervised in the
vehicle.
GWARNING
If the driver's seat is not engaged, it could move unexpectedly while the vehicle is in
motion. This could cause you to lose control
of the vehicle. There is a risk of an acci-
dent.
Always make sure that the driver's seat is
engaged before starting the vehicle.
GWARNING
You could lose control of your vehicle if you
do the following while driving:
Radjust the driver's seat, steering wheel
or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, steering wheel or
mirrors and fasten your seat belt before
starting the engine.
GWARNING
When you adjust a seat, you or other vehicle occupants could become trapped, e.g. on the
seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
GWARNING
The seat belt does not offer the intended
level of protection if you have not moved
the backrest to an almost vertical position.
When braking or in the event of an accident,
you could slide underneath the seat belt and
sustain abdomen or neck injuries, for
example. This poses an increased risk of
injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always ensure that the back-
rest is in an almost vertical position and
that the shoulder section of your seat belt
is routed across the center of your shoul-
der.
Observe the safety notes on "Airbags"
(
Ypage 34) and "Children in the vehicle"
(Ypage 42).
!To avoid damage to the seats and the seat
heating, observe the following informa-
tion:
Rkeep liquids from spilling on the seats.
If liquid is spilled on the seats, dry them
as soon as possible.
Rif the seat covers are damp or wet, do not
switch on the seat heating. The seat heat- ing should also not be used to dry the
seats.
Rclean the seat covers as recommended;
see the "Interior care" section.
Rdo not transport heavy loads on the seats.
Do not place sharp objects on the seat
cushions, e.g. knives, nails or tools. The seats should only be occupied by passen-
gers, if possible.
Rwhen the seat heating is in operation, do
not cover the seats with insulating mate-
rials, e.g. blankets, coats, bags, seat
covers, child seats or booster seats.
!Make sure that there are no objects in the
footwell under or behind the seats when
moving the seats back. There is a risk that
the seats and/or the objects could be dam-
aged.
Adjusting the seats
Illustration of variant 1
62Seats
>> Seats, steering wheel and mirrors.
Problems with the seat heating
ProblemPossible causes/consequences and0050Solutions
The seat heating has
switched off prema-
turely or cannot be
switched on.The on-board voltage is too low because too many electrical con-
sumers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating will
switch back on automatically.
Steering wheel
Important safety notes
GWARNING
You could lose control of your vehicle if you
do the following while driving:
Radjust the driver's seat, steering wheel
or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, steering wheel or
mirrors and fasten your seat belt before
starting the engine.
GWARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle.
Never leave children unsupervised in the
vehicle.
Adjusting the steering wheel
GWARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change posi-
tion unexpectedly. This could cause you to
lose control of the vehicle. There is a risk
of an accident.
Before starting off, make sure the steering wheel is locked. Never unlock the steering
wheel while the vehicle is in motion.
0043Release lever
0044To adjust the steering wheel height
XPush release lever 0043down completely.
The steering column is unlocked.
XSet desired steering wheel height 0044.
XPush release lever0043up completely.
The steering column is locked.
XCheck if the steering column is locked. To
do so, try and push the steering wheel up or down.
Steering wheel65
>> Seats, steering wheel and mirrors.
Z
Mirrors
Rear-view mirror
XAnti-glare mode:pivot anti-glare
switch 0043forwards or back.
Exterior mirrors
Important safety notes
GWARNING
You could lose control of your vehicle if you
do the following while driving:
Radjust the driver's seat, steering wheel
or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, steering wheel or
mirrors and fasten your seat belt before
starting the engine.
GWARNING
The exterior mirrors reduce the size of the
image. Visible objects are actually closer
than they appear. This means that you could
misjudge the distance from road users
traveling behind, e.g. when changing lane.
There is a risk of an accident.
For this reason, always make sure of the
actual distance from the road users trav-
eling behind by glancing over your shoul-
der.
Adjusting the exterior mirrors manually
XTo adjust the mirror: move lever0043to the
right or left, up or down.
Adjusting the exterior mirrors electri-
cally
XTurn the SmartKey to position 1or 2in the
ignition (Ypage 87).
XTo select an exterior mirror: turn control
0087 to position 0047for the left exterior mir-
ror or to position 0048for the right exterior
mirror.
XTo adjust the mirror: move control0087to the
right or left, up or down.
The exterior mirrors can be heated by switch- ing on the rear window heating (
Ypage 82).
Exterior mirror pushed out of position
If an exterior mirror has been pushed for-
wards or backwards out of position, push the
exterior mirror into the correct position
manually.
66Mirrors
>> Seats, steering wheel and mirrors.
Useful information
i
This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's Man- ual. Country-specific differences are pos-
sible. Bear in mind that your vehicle may
not feature all functions described here.
This also applies to safety-relevant sys-
tems and functions.
iRead the information on qualified spe-
cialist workshops: (Ypage 20).
Exterior lighting
General notes
For reasons of safety, smart recommends that
you drive with the lights switched on even
during the daytime. In some countries, oper-
ation of the headlamps varies due to legal
requirements and self-imposed obligations.
Exterior lighting settings
Operation
0043Combination switch control
0044Marking
0049003FLights off
004A 0060standing lamp, parking lamp,
license plate lighting
004B0057High-beam headlamps
004C0058Automatic headlamp mode, control-
led by the light sensor
004D0058Low-beam headlamps
006CMarking
006DCombination switch middle ring
00BE005AFront fog lamps
00BF005ERear fog lamp
If you hear a warning tone when you leave the
vehicle, the lights may still be switched on.
XTurn combination switch control 0043until
0058 or003F is at marking 0044.
When in the 0058position the exterior light-
ing switches off automatically if you:
Rswitch off the engine
Ropen the driver's door
Rlock the vehicle
Rdo not switch on the high-beam headlamps
Automatic headlamp mode
0058 is the favored light switch setting. The
light setting is automatically selected
according to the brightness of the ambient
light (exception: poor visibility due to
weather conditions such as fog, snow or
spray):
RWith the engine running: depending on the ambient light conditions, the daytime
driving lights or the parking and low-beam
headlamps are switched on or off automat-
ically
XTo switch on automatic headlamp mode: turn
combination switch control 0043until 0058
is at marking 0044.
GWARNING
When the light switch is set to 0058, the
low-beam headlamps may not be switched on
automatically if there is fog, snow or other causes of poor visibility due to the weather
Exterior lighting67
>> Lights and windshield wipers.
Z