Page 257 of 336

WARNINGAlways drive particularly carefully with the trailer.
CAUTION
With frequent towing, the vehicle is excessively loaded so this must also be
checked between service intervals.
Anti-theft alarm system
The alarm is triggered if, with a vehicle with activated anti-theft alarm (herein-
after only warning system), the electrical connection to the trailer (accessory)
is interrupted.
Always switch off the anti-theft alarm system before a trailer (accessory) is
coupled or uncoupled » page 58.
Conditions for including a trailer (accessory) in the anti-theft alarm system. The vehicle is factory-fitted with an anti-theft alarm system and a towing
device.
The trailer (accessory) is electrically connected to the towing vehicle by
means of the trailer socket.
The electrical system of the vehicle and trailer (accessory) is functional.
The vehicle is locked and the anti-theft alarm system is activated.
The trailer (accessory) is not equipped with LED taillights.
255Towing device and trailer
Page 258 of 336

General Maintenance
Care and maintenance
Service work, adjustments and technical alterations
Introduction
This chapter contains information on the following subjects:
Vehicle operating under different weather conditions
256
Statutory checks
256
ŠKODA Service Partner
256
ŠKODA Original parts
257
ŠKODA Original accessories
257
Spoiler
257
Component protection
257
Airbags
257
Acceptance and recycling of used vehicles
258
The instructions and guidelines from ŠKODA AUTO must be observed when
carrying out any modifications, repairs or technical alterations to your vehicle.
Adhering to these instructions and guidelines helps ensure road safety and
helps keep your vehicle in a good technical condition.
WARNING■ Adjustments, repairs and technical changes to the vehicle are to be car-
ried out only by a specialist garage. Improperly conducted work (including
work on the electronic components and their software) can cause faults -
there is a risk of accidents and increased wear on parts!■
We advise you only to use ŠKODA Original Accessories and ŠKODA Origi-
nal Parts which have been expressly approved for use on your vehicle. Reli-
ability, safety and suitability for your vehicle are guaranteed with these.
■
ŠKODA AUTO cannot assume any liability for products which have not
been approved by ŠKODA even though these may be products with a type
approval or have been approved by a nationally recognised testing labora-
tory.
Vehicle operating under different weather conditions
Read and observe
on page 256 first.
If you would like to operate your vehicle in countries other than those with itsintended weather conditions, you should contact a ŠKODA Partner. They will
advise you if certain precautions need to be taken to ensure the full function-
ing of the vehicle or to prevent damage (e.g. coolant / battery replacement
etc.).
Statutory checks
Read and observe
on page 256 first.
Many countries have legislation requiring the operational reliability and road-worthiness and/or exhaust gas properties of a vehicle to be tested at specific
intervals. These tests can be carried out by workshops or testing stations that
have been legally authorized for this purpose.
Upon request, the ŠKODA Service Partners can prepare the vehicle for the
tests or have this carried out.
Even if you want to take your vehicle to an officially approved test centre for
prior checking in preparation for a legally required test, we recommend that
you consult the service consultant of your ŠKODA Service Partner beforehand.
ŠKODA Service Partner
Read and observe
on page 256 first.
All ŠKODA Service Partners operate according to the most recent guidelinesand instructions from ŠKODA AUTO . All service and repair work is therefore
carried out on time and at the appropriate quality. Adhering to these instruc-
tions and guidelines helps ensure road safety and helps keep your vehicle in a
good technical condition.
We therefore advise you to have all modifications, repairs and technical altera-
tions to your vehicle carried out by a ŠKODA Service Partner.
256General Maintenance
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ŠKODA Original partsRead and observe
on page 256 first.
We recommend the use of ŠKODA Original Parts for your vehicle, as these
parts are approved by ŠKODA AUTO. These parts correspond exactly to the
ŠKODA AUTO regulations and are identical to the parts used in series produc-
tion.
ŠKODA AUTO is able to warrant the safety, suitability, and long life of these
products.
ŠKODA Service Partners are liable for any defects of ŠKODA Genuine Parts for
a period of 2 years after sale in accordance with the materials defect liability,
unless agreed otherwise in the purchase agreement.
ŠKODA Original accessories
Read and observe
on page 256 first.
If you wish to fit accessories to your vehicle, you should remember the follow-ing.
We recommend that you use ŠKODA Genuine Accessories in your vehicle.
ŠKODA AUTO has selected such accessories to ensure that they are reliable,
safe and suitable for your particular vehicle. Although we constantly monitor
the market, we are not able to assess or vouch for other products, even
though in some instances such parts may have operational approval or may have been approved by a nationally recognised testing laboratory.
ŠKODA Service Partners are liable for any defects of ŠKODA Genuine Accesso- ries for a period of 2 years after installation or delivery in accordance with the
materials defect liability, unless agreed otherwise in the purchase agreement
or any other agreements.
Spoiler
Read and observe
on page 256 first.
WARNINGIf your vehicle is equipped with an original spoiler on the front bumper in
combination with the spoiler on the boot lid, the following instructions
must be observed - otherwise there is a risk of accidents and serious inju-
ries!■
The vehicle must always be equipped with a spoiler on the front bumper
only in combination with the corresponding spoiler on the boot lid.
■
This kind of spoiler cannot be left on the front bumper either on its own,
in combination with another spoiler not on the luggage compartment lid or
in combination with an unsuitable spoiler on the luggage compartment lid.
■
We recommend that you consult the ŠKODA Service Partner for any re-
pairs to or replacement, addition or removal of spoilers.
■
Improperly conducted work on the spoilers of your vehicle may result in
malfunction.
Component protection
Read and observe
on page 256 first.
Some electronic vehicle components (such as the instrument cluster) are fac-
tory-equipped with component protection. This ensures the functional limita-
tion of these components in a non-legitimate installation in another vehicle
(e.g. after a theft) or operation outside the vehicle.
Airbags
Read and observe
on page 256 first.
WARNING■Modifications, repairs and technical alterations that have been carried out
unprofessionally can cause damage and operational faults, and can also se-
riously impair the effectiveness of the airbag system – risk of accident and
fatal injury!■
A change to the vehicle's wheel suspension, including the use of non-ap-
proved wheels and tyre combinations, can alter the functioning of the air-
bag system - risk of accident and fatal injury!
257Care and maintenance
Page 260 of 336

WARNING■No changes may be made to parts of the airbag system, the front bumper
and the body.■
Any work on the airbag system including the installation and removal of
system components due to other repair work (e.g. removal of the steering
wheel) must only be carried out by a specialist garage.
■
Do not manipulate individual parts of the airbag system, as this might re-
sult in the airbag being deployed.
■
If the airbag is triggered, the airbag system must be exchanged.
WARNINGThe airbag system operates using pressure sensors located in the front
doors. For this reason, no adjustments may be carried out to the doors or
door panels (e.g. installation of additional loudspeakers). The resulting
damage can negatively affect the function of the airbag system - there is a
risk of accidents and fatal injuries! The following guidelines must be ob-
served.■
Any work on the front doors and their door panels must be carried out by
a specialist garage.
■
Never drive with removed inner door panels or openings in the panels.
Acceptance and recycling of used vehicles
Read and observe
on page 256 first.
All new ŠKODA vehicles are 95% recyclable.
Service intervals
Introduction
This chapter contains information on the following subjects:
Overview of service intervals
259
Fixed service intervals QI1 - QI4
259
Flexible service interval QI6
259
Digital Service Plan
260
The service interval display in the display of the instrument cluster will remind
you to carry out every service stipulated by the manufacturer at the right time
in order to prevent you from forgetting them » page 49.
The completion of services can be verified through the printed verification
from the digital service schedule and the respective receipts.
The specified service intervals are tailored to normal operating conditions.
In the case of difficult operating conditions, it is necessary to have some serv-
ice work performed before the date of the next service or between the speci-
fied service intervals. This applies mainly to the cleaning or the replacement of
the air filter insert in regions with heavy dust pollution as well as checking and
replacing the toothed belt, but also to vehicles with diesel particle filters,
which can put greater strain on the engine oil.
The following is understood under difficult conditions:
▶ Fuel containing sulphur.
▶ Frequent short trips.
▶ Longer periods of engine idling (e.g. taxis).
▶ Operation in areas with heavy dust pollution.
▶ Frequent trailer operation.
▶ Predominantly stop-and-go traffic as is often the case in city driving, for ex-
ample.
▶ Operation predominantly during winter.
You will be told at the specialist garage whether the operating conditions of your vehicle may make it necessary for service work to be carried out between
the normal service intervals.
Different service charges may apply from the particular scope of work required,
depending on the vehicle type and equipment and the status of your vehicle.
Note
■ The customer is responsible for covering the cost of all services including
changing or replenishing the oil, even during the warranty period, unless sta-
ted otherwise in the ŠKODA AUTO. warranty terms or other agreements.■
You will be informed about the current service scopes for the particular serv-
ice work by the specialist garage.
258General Maintenance
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Overview of service intervalsFig. 312
Vehicle data: Service interval
The service interval is predefined by the manufacturer indicated on the vehicle
data carrier » Fig. 312. The vehicle data carrier is affixed in the instructions and
under the floor covering in the luggage compartment.
One of the following service intervals applies to your vehicle:
▶ Fixed service interval QI1.
▶ Fixed service interval QI2.
▶ Fixed service interval QI3.
▶ Fixed service interval QI4.
▶ Variable service interval QI6.
In order to operate a vehicle with a flexible service interval, it is necessary
that only the prescribed engine oil is used.
If this engine oil is not available, the oil change is subject to a fixed service in-
terval. In this case, the vehicle must be changed to the fixed service interval.
Note
■
The corresponding motor oil specifications » page 270.■For vehicles with flexible service interval QI6, you can initiate a return to the
fixed service interval or back to the flexible service interval to be performed by
a specialist garage.Fixed service intervals QI1 - QI4
Oil change serv- ice
QI1Every 5,000 km or every 1 year a)
.QI2Every 7,500 km or every 1 year a)
.QI3Every 10,000 km or every 1 year a)
.QI4Every 15,000 km or every 1 year. a)Inspectionb)
Variant 1
QI1 - QI4
After the first 30,000 km or 2 years a)
, then every
30,000 km or every 1 year a)
.Inspection b)
Variant 2Every 15,000 km or every 1 year. a)Inspectionb)
Variant 3Every 10,000 km or every 1 year a)
.Brake fluid
changeQI1 - QI4First change after 3 years, then every 2 years,a)
(whichever comes first).
b)
For information about the valid version for your vehicle, please contact a ŠKODA partner.
WARNINGThe brake fluid must always be changed after the first 3 years and then ev-
ery 2 years. Longer intervals between changing the brake fluid can cause
vapour bubbles to form in the brake system on sharp braking. This can im-
pair the efficiency of the brakes – risk of accident!
Note
For diesel operation with a high sulphur content, the oil must be changed ev-
ery 7,500 km. Ask your specialist garage for information on the countries
where diesel fuel has a high sulphur content.
Flexible service interval QI6
The oil change service intervals depend on the intensity at which the vehicle is
driven and the local conditions in which the vehicle is used. For example, your
vehicle is subjected to different demands when driven over short distances
than when driven over long distances. The intervals are therefore flexible.
Oil change serv-
iceAccording to the service interval display (at the latest af-
ter 30,000 km or 2 years a)
).Inspection b)
Variant 1After the first 30,000 km or 2 years a)
, then every 30,000
km or every 1 year a)
. 259Care and maintenance
Page 262 of 336

Inspectionb)
Variant 2Every 15 000 km or every 1 year a)
.Brake fluid
changeFirst change after 3 years, then every 2 years,a)
(whichever comes first).
b)
For information about the valid version for your vehicle, please contact a ŠKODA partner.
WARNINGThe brake fluid must always be changed after the first 3 years and then ev-
ery 2 years. Longer intervals between changing the brake fluid can cause
vapour bubbles to form in the brake system on sharp braking. This can im-
pair the efficiency of the brakes – risk of accident!
Digital Service Plan
A specialist garage does not confirm the corresponding service evidence in this
Owner´s Manual, but in the service information system called Digital Service
Plan.
Therefore, we recommend that you always print the respective Service Certifi-
cate as evidence of the service work carried out.
Benefits of the digital service plan
▶ High level of security when it comes to the manipulation of the event entries.
▶ Transparent documentation of service work carried out.
▶ Protection against loss or damage of the event entries – you receive a com-
plete service-verification if required.
▶ Optional; request of complete verification in electronic form.
▶ You can have the vehicle serviced in any specialist garage (also abroad) – the
database is accessible worldwide.
▶ Increased transparency when purchasing a used vehicle due to event entries
being stored centrally.
▶ The system entries support you in the enforcement of obligations under the
ŠKODA extended warranty and mobility guarantee.
Cleaning and care
Introduction
This chapter contains information on the following subjects:
Washing the vehicle
260
Caring for the outside of the vehicle
261
Remove ice and snow from the windows
263
Caring for the interior
263
Regular and thorough care retains the value of your vehicle.
When using the care product, always observe the instructions on the packag-
ing. We recommend that you use the preservative from the ŠKODA Original Ac-
cessories.
WARNING■ Vehicle care products may be harmful to your health if not used according
to the instructions.■
Always keep the vehicle care products safe from people who are not com-
pletely independent, e.g. children - there is a danger of poisoning!
CAUTION
■ Do not use any insect sponges, rough kitchen sponges or similar cleaning
products – risk of damaging the paintwork surface.■
Do not use aggressive cleaning agents or chemical solvents - there is a dan-
ger of damaging the material that is to be cleaned.
Note
We recommend that the vehicle is cleaned and cared for by a ŠKODA Service
Partner.
Washing the vehicle
Read and observe
and on page 260 first.
The best way to protect your vehicle against harmful environmental influencesis frequent washing.
260General Maintenance
Page 263 of 336

The longer insect residues, bird droppings, road salt and other aggressive de-
posits remain on the paintwork of your vehicle, the more detrimental their de-
structive effect can be. High temperatures, such as those caused by intensive
sun's rays, accentuate this caustic effect.
It is essential to also thoroughly clean the underside of the vehicle at the end
of the winter.
Washing by hand
Wash the vehicle from top to bottom, if necessary, wash using a soft sponge or
washing mitt and plenty of water with appropriate detergents. Wash out the
sponge or washing glove thoroughly at short intervals.
Use a different sponge for the wheels, door sills and lower vehicle areas.
Give the vehicle a good rinse after washing it and dry it off using a chamois
leather.
Automatic car washes
The usual precautionary measures must be taken before washing the vehicle
in an automatic car wash system (e.g. closing the windows and the sliding/tilt-
ing roof etc.).
If your vehicle is fitted with any particular attached parts, such as a spoiler,
roof rack system, two-way radio aerial etc., it is best to consult the operator of
the car wash system beforehand.
After an automatic wash with wax treatment, the blades of the wipers should
be cleaned with cleaning agents specially designed for the purpose, and then
degreased.
Pressure washer
When washing the vehicle with a high-pressure cleaner, the instructions for
use of the equipment must be observed. This particularly applies to informa-
tion with respect to the pressure and spray distance from the vehicle surface.WARNING■
When washing your vehicle in the winter: Water and ice in the braking
system can affect the braking efficiency – risk of accident!■
Take care when cleaning the underbody or the inside of the wheel wells -
there is a risk of injury on sharp metal parts!
CAUTION■ Do not wash the vehicle in direct sunlight, do not exert pressure on the body
while washing. The temperature of the washing water should be max. 60 ° C -
otherwise there is a risk of damaging the vehicle paint.■
Before driving through a car wash, fold in the exterior mirrors - there is a risk
of damage.
CAUTION
Washing the vehicle using pressure washers■The foils should not be washed using pressure washers - there is a risk of
damage .■
Do not aim the water jet directly at the lock cylinders or the door or opening
joints when washing the vehicle in the winter – there is a risk of freezing.
■
During cleaning always keep a sufficiently large spraying distance to the
parking sensors, the rear camera lens, to external decorative and protective
plastic parts (e.g. Roof racks, spoilers, protective strips) and other vehicle parts
made of non-metallic materials such as rubber hoses or insulation materials.
■
The sensors of the parking aid can be sprayed only for a short time and there
must be a minimum distance of 10 cm - there is a risk of damage.
■
When washing the vehicle, do not point the water jet directly at the tow bar
or the trailer socket - there is a risk of seal damage or washing out the grease.
Caring for the outside of the vehicle
Read and observe
and on page 260 first.
Vehicle compo- nentFacts of thematterRemedy
Paint
Spilled fuelClear water, cloth, (clean as soon as
possible)No water drop-
lets form on the
paintUse hard wax (min. twice a year), apply
wax to clean and dry bodyMatt paintUse polish, then preserve (if the polish
does not contain any preservative in-
gredients)Chromed
and anodised
partsSoilingClear water, cloth or cleaning agent
provided for this purpose, then polish
with a soft dry clothFoilsSoilingSoft sponge and mild soap solution a)
261Care and maintenance
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Vehicle compo-nentFacts of thematterRemedyWindows
and door mirrorsSoilingWash with clean water and dry using
the intended clothHeadlights/lightsSoilingSoft sponge and mild soap solution a)
Reversing cameraSoilingWash with clean water and dry with a
soft clothSnow / iceHand brush / de-icerDoor lock cylinderSnow / iceDe-icerWiper / wiper
bladesSoilingGlass cleaner, sponge or clothWheelsSoilingClear water, then coat with appropriate
conservation solutiona)
Mild soap solution = 2 tablespoons of natural soap to 1 litre of lukewarm water.
The jack is maintenance-free. If necessary, the moving parts of the jack should
be lubricated with a suitable lubricant.
The towing device is maintenance-free. Coat the ball head of the towing de-
vice with a suitable grease whenever necessary.
Protection of hollow spaces
All the hollow spaces on your vehicle which are at risk from corrosion are pro-
tected for life by a layer of protective wax applied in the factory.
If any small amount of wax flow out of the cavities at high temperatures, these
must be removed with a plastic scraper and the stains cleaned using a petrole-
um cleaner.
Underbody protection
The underside of your vehicle is already permanently protected by the factory
against chemical and mechanical influences.
We recommend having the protective coating underneath the vehicle and the
chassis checked — preferably before the beginning of winter and at the end of winter.
Product life of the films
Environmental influences (e.g. sunlight, humidity, air pollution, rockfall) affect
the life of the films. Films will age and become brittle – this is entirely normal:
this is not a fault.
Sunlight may also affect the strength of the film colour.
When transporting a load on the roof rack (e.g. roof box or similar), there is an
increased risk of film damage (e.g. of chipping from the secured load).
CAUTION
■ Vehicle paint
■ Damaged areas should be repaired as soon as possible.
■ Do not treat painted parts with or hard waxes.
■ Do not polish the paintwork in a dusty environment - risk of paint scratch-
es. ■ Do not apply any paint care products to door seals or window guides.■
Plastic parts
■ Do not use paint care products.
■
Chromed and anodised parts
■ Do not polish the chrome parts in a dusty environment - risk of surface
scratches.
■
Foils
The following instructions must be observed, otherwise there is a risk of foil
damage.
■ Do not clean with dirty cloths or sponges.
■ To remove ice and snow, do not use a scraper or other means.
■ Do not polish the foils
■ Do not use a pressure washer to clean the foils
■
Rubber seals
■ Do not treat the door seals and window guides with any products - the pro-
tective lacquer layer could be affected.
■
Windows and external mirror glass
■ Do not clean the inside of the windows with sharp objects - there is a risk
of damage to the filaments or glass antenna. ■ Do not use a cloth, which was used to polish the body - this could soil the
window and reduce visibility.
■
Headlights/lights ■ Do not dry off the headlights/lights, do not use sharp objects - there is a
risk of damage to the protective coating and subsequent cracking of the
headlight glass.
■
Reversing camera
The following instructions must be observed, otherwise there is a risk of
camera damage.
■ Do not remove snow / ice with warm / hot water.
■ To wash, never use a pressure washer or steam jet.
■ For cleaning, do not use abrasive cleaners.
262General Maintenance