
Problems with the seat heating
ProblemPossible causes/consequences andMSolutions
The seat heating has
switched off prematurely
or cannot be switched
on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating can be
switched back on manually.
Switching the seat ventilation on/off
Front seats
The three blue indicator lamps in the buttons
indicate the blower setting you have selected.
XTurn the SmartKey to position 1or 2in the
ignition lock (Ypage 162).
XTo switch on: press button:repeatedly
until the desired blower setting is set.
XTo switch off: press button:repeatedly
until all the indicator lamps go out.
iIf the battery voltage is too low, the seat
ventilation may switch off.
iYou can open the side windows and the slid-
ing sunroof using the "Convenience opening"
feature (
Ypage 95). The seat ventilation of
the driver's seat automatically switches to the
highest level.
iWhen the vehicle is stationary, the fan
speed can be reduced automatically. This
reduces the noises of the seat ventilation.
Rear seat
Switching the seat ventilation in the rear com-
partment on/off
XTurn the SmartKey to position 1or 2in the
ignition lock (Ypage 162).
XTo switch on: press button:repeatedly
until the desired blower setting is set.
XTo switch off: press button:repeatedly
until all the indicator lamps go out.
iIf the battery voltage is too low, the seat
ventilation may switch off.
iWhen the vehicle is stationary, the fan
speed can be reduced automatically. This
reduces the noises of the seat ventilation.
Seats119
Seats, steering wheel and mirrors
Z

Problems with the seat ventilation
ProblemPossible causes/consequences andMSolutions
The seat ventilation has
switched off prematurely
or cannot be switched
on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat ventilation can be
switched back on.
Steering wheel
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no SmartKey in
the ignition lock.
Adjusting the steering wheel
:To adjust the steering wheel position (fore-
and-aft adjustment)
;To adjust the steering wheel height
iFurther related subjects:
REASY-ENTRY/EXIT feature (Ypage 122)
RStoring settings (Ypage 126)
ROperating the on-board computer
(Ypage 257).
Steering wheel heating
Switching on/off
120Steering wheel
Seats, steering wheel and mirrors

Problems with the steering wheel heating
ProblemPossible causes/consequences andMSolutions
The steering wheel heat-
ing has switched off pre-
maturely or cannot be
switched on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
EASY-ENTRY/EXIT feature
Important safety notes
GWARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel and the driver's seat, you
and other vehicle occupants – particularly
children – could become trapped. There is a
risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the seat and
the steering wheel.
If there is a risk of becoming trapped by
Rthe steering wheel: move the steering
wheel adjustment lever.
Rthe seat: press the switch for seat adjust-
ment.
The adjustment process is stopped.
Press one of the memory function position
switches. The adjustment process is stopped.
This function is only available on vehicles with
memory function.
GWARNING
If children activate the EASY-ENTRY/EXIT fea-
ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in
and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature using the multimedia sys-
tem (see the separate operating instructions).
Position of the steering wheel and the
driver's seat when the EASY-ENTRY/
EXIT feature is active
The steering wheel tilts upwards and the driver's
seat moves backwards if you:
Rremove the SmartKey from the ignition lock
Rwith KEYLESS-GO: open the driver's door;
KEYLESS-GO must be in position 1
Rwith the SmartKey:open the driver's door;
the SmartKey must be in position 0or 1in the
ignition lock (
Ypage 162)
Ropen the driver's door when the ignition is
switched off
iThe steering wheel only tilts upwards and
the driver's seat only moves backwards if the
driving position is stored after seat or steering wheel adjustment.
The last position of the steering wheel or seat is
stored if:
Rthe ignition is switched off
Rthe setting is stored with the memory function
(Ypage 126).
iThe steering wheel only moves upwards if it
has not already reached the upper stop. The
driver's seat only moves backwards if it is not
already in the rearmost position.
122Steering wheel
Seats, steering wheel and mirrors

If you come into contact with the electrolyte,
observe the following:
RRinse off the electrolyte from your skin
immediately with water.
RImmediately rinse the electrolyte out of
your eyes thoroughly with clean water.
RIf the electrolyte is swallowed, immediately
rinse your mouth out thoroughly. Do not
induce vomiting.
RIf electrolyte comes into contact with your
skin or hair or is swallowed, seek medical
attention immediately.
RImmediately change out of clothing which
has come into contact with electrolyte.
RIf an allergic reaction occurs, seek medical
attention immediately.
The rear-view mirror and the exterior mirror on
the driver's side automatically go into anti-glare
mode if the following conditions are met simul-
taneously:
Rthe ignition is switched on
Rincident light from headlamps strikes the sen-
sor in the rear-view mirror.
The mirrors do not go into anti-glare mode if
reverse gear is engaged or if the interior lighting
is switched on.
Parking position for the exterior mir-
ror on the front-passenger side
Setting and storing the parking position
You can position the front-passenger side exte-
rior mirror in such a way that you can see the
rear wheel on that side as soon as you engage
reverse gear. You can store this position.
Using reverse gear
:Memory button M
;Adjustment button
=Button for the front-passenger side exterior
mirror
?Button for the driver's side exterior mirror
XTurn the SmartKey to position 2in the ignition
lock (Ypage 162).
XPress button =for the exterior mirror on the
front-passenger side.
XEngage reverse gear.
The exterior mirror on the front-passenger
side moves to the preset parking position.
XUse adjustment button ;to adjust the exte-
rior mirror to a position that allows you to see
the rear wheel and the curb.
The parking position is stored.
iIf you shift the transmission to another posi-
tion, the exterior mirror on the front-
passenger side returns to the driving position
after approximately ten seconds.
Using the memory button
You can store the parking position of the exte-
rior mirror on the front-passenger side using
memory button M:. The reverse gear must not
be engaged during the process.
XTurn the SmartKey to position 2in the ignition
lock (Ypage 162).
XPress button =for the exterior mirror on the
front-passenger side.
XUse adjustment button ;to adjust the exte-
rior mirror to a position that allows you to see
the rear wheel and the curb.
Mirrors125
Seats, steering wheel and mirrors
Z

=High-beam flasher
?Turn signal, left
XTo switch on:turn the light switch to Ã.
XPress the combination switch beyond the
pressure point in the direction of arrow :.
The _ indicator lamp in the multifunction
display lights up if it is dark and the light sen-
sor activates the low-beam headlamps.
At speeds above approx. 16 mph
(25 km/h): the headlamp range is set auto-
matically depending on the distance between
the vehicle and other road users.
At speeds above approx. 19 mph
(30 km/h):
RIf no other road users are detected, the
high-beam headlamps are automatically
switched on.
RIf other road users are detected, the partial
high-beam headlamps are automatically
switched on.
The K indicator lamp in the instrument
cluster also lights up.
At speeds below approx. 16 mph
(25 km/h) or when there is sufficient
street lighting:
RThe partial high-beam headlamps are
switched off automatically.
RThe high-beam headlamps are switched off
automatically.
The K indicator lamp in the instrument
cluster goes out. The _indicator lamp in
the multifunction display remains lit.
XTo switch off: move the combination switch
back to its normal position or move the light
switch to another position.
The _ indicator lamp in the multifunction
display goes out.
Headlamps fogged up on the inside
Certain climatic and physical conditions may
cause moisture to form in the headlamp. This
moisture does not affect the functionality of the
headlamp.
Interior lighting
Overview of interior lighting
Front overhead control panel
:p Switches the left-hand front reading
lamp on/off
;| Switches the automatic interior light-
ing control on/off
=c Switches the front interior lighting on/
off
?u Switches the rear compartment inte-
rior lighting on/off
Ap Switches the right-hand front reading
lamp on/off
Control panel in the grab handle (rear
compartment)
XTo switch on the corresponding side of
the vehicle: press button ;.
Reading lamp :and the make-up lamp light
up.
XTo switch off: press button;.
Press once: the make-up lamp goes out.
Press twice: reading lamp :goes out.
134Interior lighting
Lights and windshield wipers

XTo switch on both sides of the vehicle:
press button=.
Reading lamp :and the make-up lamp light
up.
XTo switch off: press button=.
Reading lamp :and the make-up lamp go
out.
Interior lighting control
General notes
In order to prevent the vehicle's battery from
discharging, the interior lighting functions are
automatically deactivated after some time
except when the SmartKey is in position 2in the
ignition lock.
The color, brightness, zone and display lighting
for the ambient lighting are set using the multi-
media system (see the separate operating
instructions).
The interior lighting control can be operated
using the front overhead control panel.
Automatic interior lighting control
XTo switch on or off: press the|button.
When the automatic interior lighting control is
activated, the button is flush with the over-
head control panel.
The interior lighting automatically switches on if
you:
Runlock the vehicle
Ropen a door
Rremove the SmartKey from the ignition lock
The interior light is activated for a short while
when the SmartKey is removed from the ignition
lock. This delayed switch-off can be adjusted via the multimedia system (see the separate oper-
ating instructions).
Manual interior lighting control
XTo switch the front interior lighting on/
off: press the cbutton.
XTo switch the rear compartment interior
lighting on/off: press theubutton.
XTo switch the reading lamp on/off: press
the p button.
Crash-responsive emergency lighting
The interior lighting is activated automatically if
the vehicle is involved in an accident.
XTo switch off the crash-responsive emer-
gency lighting: press the hazard warning
lamp button.
or
XLock and then unlock the vehicle using the
SmartKey.
Replacing bulbs
The front and rear light clusters of your vehicle
are equipped with LED light bulbs. Do not
replace the bulbs yourself. Contact a qualified
specialist workshop which has the necessary
specialist knowledge and tools to carry out the
work required.
Lamps are an important aspect of vehicle safety.
You must therefore make sure that these func-
tion correctly at all times. Have the headlamp
setting checked regularly.
Windshield wipers
Switching the windshield wipers
on/off
!
Do not operate the windshield wipers when
the windshield is dry, as this could damage
the wiper blades. Moreover, dust that has col-
lected on the windshield can scratch the glass
if wiping takes place when the windshield is
dry.
If it is necessary to switch on the windshield
wipers in dry weather conditions, always use
washer fluid when operating the windshield
wipers.
!If the windshield wipers leave smears on the
windshield after the vehicle has been washed
in an automatic car wash, wax or other resi-
dues may be the reason for this. Clean the
windshield using washer fluid after washing
the vehicle in an automatic car wash.
!Vehicles with a rain sensor: if the windshield
becomes dirty in dry weather conditions, the
windshield wipers may be activated inadver-
tently. This could then damage the windshield wiper blades or scratch the windshield.
Windshield wipers135
Lights and windshield wiper s
Z

Useful information
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Operator's Manual. Country-spe-
cific differences are possible. Please note
that your vehicle may not be equipped with all
features described. This also applies to
safety-related systems and functions.
iRead the information on qualified specialist
workshops (Ypage 28).
Overview of climate control systems
General notes
Observe the settings recommended on the fol-
lowing pages. The windows could otherwise fog
up.
To prevent the windows from fogging up:
Rswitch off climate control only briefly
Rswitch on air-recirculation mode only briefly
Rswitch on the cooling with air dehumidifica-
tion function
Rswitch on the defrost windshield function
briefly, if required
Climate control regulates the temperature and
air humidity in the vehicle interior. The air filter
cleans the air, thus improving the interior cli-
mate.
For vehicles with a combustion engine, the
"Cooling with air dehumidification" function is
only available when the engine is running. For
hybrid vehicles, the "Cooling with air dehumidi-
fication" function is also available via the elec-
tric refrigerant compressor when the engine is
not running. Optimum climate control is only
achieved with the side windows and roof closed.
If you start the engine using your smartphone,
the last selected climate control setting is reac-
tivated (
Ypage 164).
The residual heat function can only be activated
or deactivated with the ignition switched off
(
Ypage 152).
iVentilate the vehicle for a brief period during
warm weather, e.g. using the convenience
opening feature (
Ypage 95). This will speed
up the cooling process and the desired inte- rior temperature will be reached more
quickly.
iThe integrated filter filters out most parti-
cles of dust and soot and completely filters
out pollen. It also reduces gaseous pollutants
and odors. A clogged filter reduces the
amount of air supplied to the vehicle interior.
For this reason, you should always observe
the interval for replacing the filter, which is
specified in the Maintenance Booklet. As it
depends on environmental conditions, e.g.
heavy air pollution, the interval may be
shorter than stated in the Maintenance Book- let.
iIt is possible that the blower may be activa-
ted automatically 60 minutes after the Smart-
Key has been removed depending on various
factors, e.g. the outside temperature. The
vehicle is then ventilated for 30 minutes to dry
the climate control system.
140Overview of climate control systems
Climate control

Notes on using automatic climate
control
Climate control system
Below, you can find a number of notes and rec-
ommendations to help you use climate control
optimally.
RActivate climate control using the Ã
rocker switch. The indicator lamp in the Ã
rocker switch lights up.
RSet the temperature to 72 ‡ (22 †).
ROnly use the "Windshield defrosting" function
briefly until the windshield is clear again.
ROnly use air-recirculation mode briefly, e.g. if
there are unpleasant outside odors or when in
a tunnel. The windows could otherwise fog up, since no fresh air is drawn into the vehicle in
air-recirculation mode.
RUse the residual heat function if you want to
heat or ventilate the vehicle interior when the
ignition is switched off. The residual heat
function can only be activated or deactivated
with the ignition switched off. The residual
heat function is switched off when the ignition
is switched on.
If you are controlling the rear-compartment cli-
mate control using the front control panel, note
the following:
RIf you set rear-compartment climate control
using the front control panel, the Ysym-
bol appears in the rear-compartment control
panel display.
RIf the rear-compartment climate control is set
using the front control panel, it cannot be set
at the same time using the rear control panel. After completing the settings for the rear-
compartment climate control using the front
control panel, wait five seconds. You will then
be able to control the rear climate control
using the rear control panel.
RAfter selecting the rear compartment set-
tings, the front climate control can be con-
trolled automatically again via the multimedia
system after five seconds.
Alternatively, you can select "Cancel rear
compartment" in the multimedia system air-
conditioning function bar.
ECO start/stop function
During automatic engine switch-off, the climate
control system only operates at a reduced capa-
city. If you require the full climate control output,
you can switch off the ECO start/stop function
by pressing the ECO button (
Ypage 167).
Operating the climate control sys-
tems
Activating/deactivating climate con-
trol
General notes
When the climate control is switched off, the air
supply and air circulation are also switched off.
The windows could fog up. Therefore, switch off
climate control only briefly
Switch on climate control primarily using the
à rocker switch (
Ypage 147).
Activating/deactivating front climate
control using the front control panel
XTurn the SmartKey to position 2in the ignition
lock (Ypage 162).
XTo activate: press thetor! rocker
switch up or down.
The climate control menu opens.
XActivate climate control via the air-condition-
ing setting bar in the multimedia system (see
the separate operating instructions).
XTo deactivate: press thetor!
rocker switch up or down.
The climate control menu opens.
XActivate climate control via the air-condition-
ing setting bar in the multimedia system (see
the separate operating instructions).
Activating/deactivating rear-compart-
ment climate control using the front
control panel
Observe the notes on controlling the rear-com-
partment climate control using the front control
panel (
Ypage 145).
Operating the climate control systems145
Climate control