Important safety notes .................... 74
Obstacle detection ........................... 74
Opening/closing from the inside .....75
Problem (malfunction) ..................... 77
Programmingt he key button ........... 76
Resettin g......................................... 77
Reversing feature ............................. 74
Electrical fuses
see Fuses
Electrical sliding door
Opening/closing from the out-
side .................................................. 75
Electronic brakef orce distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent .................................................5 6
Emergency braking
see BA S(Brake Assist System)
Emergency release
Vehicle ............................................ .69
Emergency Tensioning Devices
Activatio n......................................... 54
Emission scontrol
Service and warranty information .... 25
Engine
Altitud elim it (diesel engine) .......... 140
Changing the power output. ............ 29
Check Engine warning lamp ........... 223
Cleaning instructions ..................... 255
Displa ymessages (vehicle with
steering wheelb uttons) ................. 211
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 197
ECO start/stop function ................ 122
Engine number ............................... 295
Irregula rrunning ............................ 125
Jump-starting ................................. 262
Operating safety .............................. 29
Starting .......................................... 121
Starting problems .......................... 125
Switching off .................................. 134
Tow-starting (vehicle )..................... 266
Engine electronics
Note s............................................. 294 Problem (malfunction) ................... 125
Engine jump s
tarting
se
e Jump starting (engine)
Engine oil
Adding ........................................... 243
Additives ........................................ 299
Checking the oill evel using the
dipstick .......................................... 242
Displa ymessages (vehicle with
steering wheelb uttons) ................. 212
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 198
Filling capacity ............................... 298
Information abouto ilconsump-
tion ................................................ 299
Note sabout oilgrade s................... 298
Oil change ...................................... 299
Oil level (note )............................... 242
Viscosity ........................................ 299
ES C( Elec tronicS tability Control)
see ESP
®(Electronic Stability Program)
ESP®(ElectronicS tability Pro-
gram)
Activating/deactivating (vehicle
with steering wheelb uttons) ......... 183
Activating/deactivating (vehicle
withou tsteering wheelb uttons) .... 173
Crosswind Assist ............................. 65
Deactivating/activating ................... 64
Displa ymessage (vehicle with
steering wheelb uttons) ................. 207
Displa ymessage (vehicle without
steering wheelb uttons) ................. 193
Function/note s................................ 64
Important safety information ........... 64
Trailer stabilization ........................... 65
Warning lamp ................................. 221
Exhaustc heck................................... 135
Exterior lighting
see Lights
Exterior mirrors
Adjusting ......................................... 91
Outofp osition (troubleshooting )..... 91
Eyeglassesc ompartment ................. 228
F
First-aidkit......................................... 262
10Index
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Raregularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain asafe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental issues and recommen-
dations
When prompted by this Operator's Manual to
dispose of materials, please try to regenerate
and recycle these materials. Observe all rele-
vant environmental guidelines and regulations
when disposing of materials. This helps to pro-
tect the environment.
Operating safety and vehiclea pproval
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is arisk of an accident.
Alwaysh ave the prescribed service/mainte-
nance work as well as any required repairs
carried out at aqualified specialist workshop.
Air bags and pyrotechnic EmergencyT ensioning
Devices (ETDs) contain perchlorate material,
which may require special handling and regard
for the environment.T he guidelines must be
observed during disposal.
In California, you can find more information on
the Internet at www.dtsc.ca.gov.
Notes on operating the vehicle
There isarisk of damage to the vehicle if:
Rthe vehicle makes contact with the ground,
e.g. on ahigh curb or aloose road surface
Ryou drive too quickly over an obstacle, e.g. a
curb or apothole
Raheavy object hits the underbody or chassis
component
In these or similars ituations, the vehicle body/
frame, the underbody,c hassis components,
wheels or tires could be damaged even if this is
not visible from the outside. Components that
have been damaged in this way can unexpect-
edly fail or no longer be able to assimilate the
loads occurring in the event of an accident. If the underbody paneling is damaged,f lammable
material, such as leaves, grass or twigs, could
collect between the underbody and underbody
paneling. These materials could ignite if they
remain in contact with hot componentsoft he
exhaust system for an extended period.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is arisk
of fire.
28Introduction
Please observe the information concerning
Mercedes-Benz Genuine Parts (Ypage 31).
You can obtain further information from any
Mercedes-Benz Commercial Van Center.
GWARNING
The function of systems or components can
be affected by conversions or modifications
to the vehicle. They might not function prop-
erly anymore and/or jeopardize the opera-
tional safety of the vehicle. There is an
increased risk of an accident and injury.
Conversion sormodification sshould always
be carried out at qualified specialist work-
shop.
If you inten dtomake modification stoyour vehi-
cle, we strongly recommend that you contact
the distributor named on the inside of the front
cover. There you will receive all the necessary
information and acharge may be levied.
You alone accept the responsibility if body man-
ufacturers or dealers make modification sthat
affect the final certification of the engine, the
vehicle or the equipment. This also applies to
the identification and documentation of modifi-
cation stothe affected vehicle components.
You are responsible for certification and confir-
mation that:
Rall the applicable standards and regulations
that are affected by the vehicle modification
are met
Rthe modified vehicle fulfills the vehicle safety standards and emissions laws and regula-
tions
Rthe modification sorinstallation of accesso-
ries does not affect the safety of the vehicle
We are not responsible for the final certification,
product liability or warranty claims which result
from the modifications. This applies to:
Rthe modified components ,assemblies or sys-
tems
Rany resulting noncompliance with any of the
emissions laws and regulations or the motor
vehicle safety standards
Rany consequences arising from the changes
that make the vehicle less safe or even render it defective
We do not assume responsibility as the final-
stage manufacturer or for the consequential
product liability.
Notes on the radiator
Even seemingly small changes to the vehicle,
such as attaching aradiator trim for winter driv-
ing, is not permitted. Do not cover up the radi-
ator. Do not use thermal mats, insect protection
covers or anything similar.
Otherwise, the values of the diagnostic system
may be affected. Some of these values are
legally prescribed and must alwaysbec orrect.
Genuine Mercedes-Benz parts
!
Air bags and Emergency TensioningD evi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
HEnvironmenta lnote
We supply reconditioned assemblies and
parts which are of the same quality as new
parts. The same New Vehicle Limited War-
rantya pplies as for new parts.
The operating safety of the vehicle could be
jeopardized if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz.T his
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Only use genu-
ine Mercedes-Benz parts or parts of equal qual-
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Introduction31
Z
Instrumentcluster (vehicles without steering wheel buttons)
Display sand controls
FunctionPag e
:Speedometer169
;Display170
=Tachometer169
?f, g
Adjusts th einstrumen tclus -
te rlighting16 8
Changes value sorsetting sor
scrolls in list s170
FunctionPag e
A3
Selects asubmen uorreset
value s170
BÈ
Selects th emenuord isplay170
iYou can fin dinformation about displayin g
th eo utside temperature or th ecoolan ttem -
peratur einthedisplay under:
R"Outside temperature display"
(Ypage 169)
R"Coolan ttem perature gauge "
(Ypage 169)
Instrumen tcluster (vehicles without steering wheel buttons)35
At ag lance
Occupant Classification System (OCS)
operation
PASSENGER AIR BAG OFF indicator lamp:
shows you whether the front-passenger fronta ir
bag is deactivated .
XTurn the key to position 1or 2in the ignition
lock.
The system will carry out aself-test.
The PASSENGER AIR BAG OFF indicator lamp
must light up for approximately six seconds.
The PASSENGER AIR BAG OFF indicator lamp
then shows the status of the front-passenger
fronta ir bag. If the status of the front-passenger
fronta ir bag changes while the vehicle is in
motion ,anair bag display message may appear
in the instrument cluster:
Ron vehicles without steering wheel buttons
(Ypage 190)
Ron vehicles with steering wheel buttons
(Ypage 204)
When the front-passenger seat is occupied,
alwaysp ay attention to the PASSENGER AIR
BAG OFF indicator lamp. Make sure the correct
status is displayed for the front-passenger air
bag before and during the journey.
If the PASSENGER AIR BAG OFF indicator
lamp:
Rlights up ,the front-passenger air bag is deac-
tivated. It will not be deployed in the event of
an accident.
Rdoes not light up,t he front-passenger air
bag is activated. If, in the case of an accident,
all deployment criteria are met, the front-
passenger fronta ir bag is deployed.
GWARNING
If the PASSENGER AIR BAG OFF indicator
lamp is lit, the front-passenger fronta ir bag is
disabled. It will not be deployed in the event of
an accidenta nd cannot perform its intended
protective function .Aperson in the front-
passenger seat could then ,for example, come
into contact with the vehicle's interior, espe-
cially if the person is sitting too close to the
dashboard. This poses an increased risk of
injur yore ven fatal injury.
When the front-passenger seat is occupied,
alwayse nsure that:
Rthe classification of the person in the front-
passenger seat is correct and the front-
passenger fronta ir bag is enabled or disa-
bled in accordance with the person in the
front-passenger seat
Rthe front-passenger seat has been moved
back as far back as possible.
Rthe person is seated correctly.
Make sure, both before and during the jour-
ney, that the status of the front-passenger
fronta ir bag is correct.
GWARNING
If you secure achild in achild restraint system
on the front-passenger seat and the
PASSENGER AIR BAG OFF indicator lamp is
off, the front-passenger fronta ir bag can
deploy in the event of an accident. The child
could be struc kbythe air bag. This poses an
increased risk of injur yoreven fatal injury.
Make sure that the front-passenger fronta ir
bag has been disabled. The PASSENGER AIR
BAG OFF indicator lamp must be lit.
GWARNING
If you secure achild in aforward-facing child
restraint system on the front-passenger seat
and you position the front-passenger seat too close to the dashboard, the child could, in the
event of an accident:
Rcome into contact with the vehicle's inte-
rior if the PASSENGER AIR BAG OFF indi-
cator lamp is lit, for example
Rbe struck by the air bag if the PASSENGER
AIR BAG OFF indicator lamp is off
Occupant safety51
Safety
Z
If the on-board voltage is too low, the seat heat-
ing willeither switch itself off prematurely or not
come on at all .Inthis case, too many electrical
consumers are switched on or the battery
charge is not sufficient. The seat heating will
automatically switch back to the current heating
level when enough on-board voltage is available
again.
Steering wheel
GWARNING
You could lose control of you rvehicle if you do
the following whil edriving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is arisk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten you rseat belt
before starting the engine.
GWARNING
If the steering wheel is unlocked whil ethe
vehicle is in motion, it could change position
unexpectedly .This could cause you to lose
control of the vehicle.T here isarisk of an
accident.
Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel whil ethe vehicle is in motion.
GWARNING
Children could injure themselves if they
adjust the steering wheel .There is arisk of
injury.
When leaving the vehicle,a lways take the
SmartKey with you and lock the vehicle.N ever
leave childrenu nsupervised in the vehicle.
The steering wheel can still be adjusted if the
key has been removed.
Adjusting the steering wheel
:
Steering column height
;Lever
XTo adjust the steering wheel: pulllever ;
up and hold it.
The steering wheel is unlocked.
XMove the steering wheel to the desiredp osi-
tion.
XLet go of lever ;.
The steering wheel engages and is locked
again.
Mirrors
Important safety notes
GWARNING
You could lose control of you rvehicle if you do
the following whil edriving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is arisk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten you rseat belt
before starting the engine.
GWARNING
The exterior mirror on the front-passenger
side reduces the size of the image .Visible
objects are actually closer than they appear.
This means that you could misjudge the dis-
tance from road users traveling behind, e.g.
when changing lane. There is arisk of an acci-
dent.
90Mirrors
Seats, steerin gwheel and mirrors
Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print.Country-specific variation sare possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to system sand function srelevantt o
safety.
Read the information on qualified specialist
workshops (
Ypage 29).
Breaking-in notes
Important safetyn otes
In certain drivingand drivingsafetysystems, the
sensors adjust automatically while acertain dis-
tance is being driven after the vehicle has been
delivered or after repairs. Full system effective- ness is not reached until the end of this teach-in
procedure.
New or replaced brake pads and brake discs
only reach their optimal brakin geffecta fter a
few hundred kilometers of driving. Until then,
compensat efor this by applying greater forcet o
the brake pedal.
The first 1000 miles (1500 km)
For the servicel ife and economy of your vehicle
it is crucial that you break in the engin ewith due
care.
RTherefore, protect the engin efor the first
1000m iles (1500k m) by drivingatv arying
vehicle and engin espeeds.
RAvoid overstraining the vehicle and high
engin espeeds during this period, e.g. driving
at full throttle. Do not exceed Øof the max-
imum speed for each gear.
RDo not change down agear manually in order
to brake.
RTry to avoid depressingt he accelerator pedal
beyond the point of resistance (kickdown).
After 1000m iles (1500km), you can increase
the engin espeed gradually and accelerate the
vehicle to full speed.
iYou should also observet hesenotes on
breaking-in if the engin eorparts of the drive
train on your vehicle have been replaced.
Driving
Important safetyn otes
GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignit eifinc ontact with the exhaust system or
parts of the engin ethat heat up. There is arisk
of fire.
Carry out regular checks to make sure that
ther eare no flammable foreign materials in
the engin ecompartmen torinthe exhaust
system.
GWARNING
If you switc hoff the ignition while driving,
safety-relevant function sare only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more efforttos teer and brake. There is arisk
of an accident.
Do not switc hoff the ignition while driving.
GWARNING
If the parkin gbrake has not been fully
released when driving, the parkin gbrake can:
Roverheat and cause afire
Rlose its hold function.
There is arisk of fire and an accident. Release
the parkin gbrake fully before drivingo ff.
!Warm up the enginequickly. Do not use the
engine's full performanc euntil it has reached
operatin gtemperature.
Only shift the automatic transmission to the
desired drive position when the vehicle is sta-
tionary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
Driving119
Driving and parking
Z
Transmission positions
BPark position
Thisprevents the vehicl efromr olling
away when stopped. Do not shift the
transmission into position Punless
the vehicl eisstationary.
The automatic transmission shifts to P automaticall yifyou:
Rremove the key
Ropen the driver's door whil ethe
vehicl eisstationar yortraveling at
ver ylow speeds and the transmis-
sion is in position Dor R.
The parkin gloc ks houl dnot be used
as ab rake when parking. Always
appl ythe parkin gbrake as well once
yo uh avep arked the vehicle.
CRevers egear
Onlys hift the transmission to Rwhen
the vehicl eisstationary.
ANeutral
No powe ristransmitted fromt he
engine to the drive wheels .Releasi ng
the brakes will allo wyouto mov ethe
vehicl efreely, e.g .byp ushing or tow-
ing.
If ESP
®is deactivated or faulty: shift
the transmission to position Nif the
vehicl eisind angerofs kidding,e.g.
on icy roads.
When yo uswitch off the engine ,the
automatic transmission automati-
cally shifts into neutral N.
!If the engine is switched off ,roll-
ing in neutral Ncan damage the
powe rtransmission and resul tin
transmission damage.
7Drive
The automatic transmission changes
gear itself. All forward gear sareavail-
able.
Yo uc an influence gearshifts with
your choice of transmission program.
Yo uc an also restric tthe shift range.
Transmission position and transmis-
sion program display
:Transmission program
;Current transmission positio nor
current gear in transmission program M
=Shift range,ifrestricted
The transmission positions and current trans-
mission program :ares hown at the bottom of
the instrument cluster display. The current
transmission positio nish ighlighted.
In transmission program M,the transmission
positio nindicator shows the current gear
(
Ypage 130 )inposition D.
If yo urestric tthe shift range ,the transmission
positio nindicator shows the current transmis-
sion positio nplusr estricted shift range =,e.g.
D2 (
Ypage 128).
The arrow sinthe transmission positio ndisplay
sho whow and into which transmission positions
yo uc an change using the DIRECT SELECTl ever.
Changin ggear
The 7-spee dautomatic transmission adapts to
your individual drivin gstyle by continuously
adjusting its shift points .These shift point
adjustments take into account the current oper-
ating and drivin gconditions. If the operating or
drivin gconditions change ,the automatic trans-
mission reacts by adjusting the gearshift pro-
gram.
The 7-spee dautomatic transmission shifts to
the individual gear sautomaticall ywhenitisi n
transmission position D.T hisd epen ds on:
Rthe selecte dtransmission program
(Ypage 129)
Rany restrictio ninthe shift range
(Ypage 128)
Rthe positio nofthe accelerator pedal
Rthe roa dspeed
Yo uc an also change gear manuall yifyouselect
transmission program M(
Ypage 130).
Automati ctransmission127
Driving an dparking
Z