Display messages(vehicle with-
ou tsteering whee lbuttons )........... 199
Function/note s............................. 149
Authorized workshop
see Qualifie dspecialist workshop
AUTO lamp
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 195
AUTO lights
Displa ymessages (vehicle with
steering wheelb uttons) ................. 209
see Lights
Automatic car was h(care) ............... 254
Automatic climate control
see Climate control
Automatic engine start (ECO start/
stopf unction) .................................... 123
Automatic engine switch-off (ECO
start/stopf unction).......................... 123
Automatic headlamp mode ................ 93
Automatic locking ............................... 72
Automatic transmission
Accelerator peda lposition ............. 129
Changing gea r............................... 127
DIREC TSELECT lever ..................... 126
Displa ymessage ............................ 217
Driving tip s.................................... 129
Emergency running mod e.............. 131
Engaging drive position .................. 126
Engaging neutral ............................ 126
Engaging reverse gea r................... 126
Engaging the park position ............ 126
Gearshift recommendation ............ 130
Important safety notes .................. 125
Kickdown. ...................................... 129
Manua lshifting .............................. 130
Overview ........................................ 125
Problem (malfunction) ................... 131
Progra mselector button ................ 129
Rocking the vehicl efree ................ 130
Shift ranges ................................... 128
Starting the engine ........................ 121
Steering wheelp addleshifters ...... 130
Trailer towing ................................. 130
Transmission oilc hange ................ 299
Transmission position display
(DIRECT SELECT lever) ................... 127 Transmission positions .................. 127
Transmission progra
mdisplay ....... 127
T ra
nsmission programs ................. 128
Automatic transmissio nemer-
gencym ode....................................... 131
Axle load, permissible( trailertow-
ing) ...................................................... 305
B
Backup lamp
Displa ymessages (vehicle with
steering wheelb uttons) ................. 210
Backup lamps
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 196
Replacing bulb s............................. 101
BAS (Brake Assist System)
Function/note s................................ 63
Battery (SmartKey)
Checking .......................................... 69
Important safety notes .................... 69
Replacing ......................................... 69
Battery (vehicle)
Care ............................................... 253
Charging ........................................ 253
Connecting and installing .............. 251
Disconnecting and removing ......... 250
Displa ymessages (vehicle with
steering wheelb uttons) ................. 211
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 197
Important safety notes .................. 248
Jump starting ................................. 262
Location ......................................... 250
Before driving off
Important safety notes .................. 120
Belt
see Seatb elts
Bicycle rack ....................................... 238
Blind SpotA ssist
Activating ....................................... 147
Activating/deactivating (vehicle
with steering wheelb uttons) ......... 184
Collision warning ........................... 147
Displa ymessage ............................ 215
Important safety notes .................. 145
Monitoring rang eofthe sensors .... 146
4Index
Notes/function .............................. 145
Trailer towing .................................147
Warning displa y............................. 146
Blower
see Climate control
Bluetooth
®Audio ............................... 181
Brake
Displa ymessage (vehicle without
steering wheelb uttons) ................. 189
Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Checking the level ......................... 245
Displa ymessage (vehicle with
steering wheelb uttons) ................. 206
Displa ymessage (vehicle without
steering wheelb uttons) ................. 192
Note s............................................. 300
Brake forc edistribution
see EBD (electroni cbrake force
distribution)
Brake lamps
Displa ymessages (vehicle with
steering wheelb uttons) ................. 209
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 195
Replacing bulb s............................. 101
Trailer display messages (vehicle
with steering wheelb uttons) ......... 209
Trailer display messages (vehicle
withou tsteering wheelb uttons) .... 195
Brake pads/linings
New ............................................... 137
Brakes
ABS .................................................. 62
Adaptive Brake Assist .................... 144
Applying the parking brake ............ 133
BAS .................................................. 63
Brake fluid (notes) ......................... 300
Checking brake fluid level .............. 245
Displa ymessage (vehicle with
steering wheelb uttons) ................. 203
EBD .................................................. 63
Hil lstart assis t............................... 122
Important safety notes .................. 136
New brake pads/linings ................ 137 Parking brake (notes) ..................... 137
Riding tip
s...................................... 136
Warning lamp ................................. 220
Breakdown
Vehicl etool kit ............................... 260
se e
Towing away
Buttons
On the instrument cluster .............. 170
On the steering wheel. ................... 175
C
California
Important notice for retail cus-
tomers and lessees .......................... 25
Camera
see Rear vie wcamera
Car
see Vehicle
Car wash
see Care
Care
Carw ash. ....................................... 254
Carpets .......................................... 259
Displa y........................................... 258
Exterior lights ................................ 257
Interior ........................................... 258
Note s............................................. 254
Paint .............................................. 255
Plastic trim .................................... 258
Power washer. ............................... 255
Rear vie wcamera .......................... 257
Roof lining ...................................... 259
Seatb elt. ....................................... 259
Seatc over..................................... 259
Sensors ......................................... 257
Sliding doo r................................... 258
Steering wheel. .............................. 259
Tri mp ieces. ................................... 259
Washing by hand ........................... 255
Washing the engine ....................... 255
Wheels. .......................................... 256
Window s........................................ 256
Wipe rblade s.................................. 256
Carg ocom partment
Options .......................................... 234
Seating ............................................ 85
Index5
DoorChangin gbulbs (ambien tlamp )....... 97
Displa ymessages (vehicle with
steering wheelb uttons) ................. 218
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 201
Indicato rlam p................................ 227
Doors
Central locking/unlocking
(SmartKey )....................................... 67
Control panel ................................... 41
Emergency locking ........................... 69
Emergency unlocking ....................... 69
Drinking and driving ......................... 135
Drinks holder
see Bottle holder
Driver's doo rand front-passenger
door ...................................................... 73
Driver's seat
see Seats
Drivin gabroad
Fue l................................................ 136
Low-bea mheadlamp s.................... 136
Mercedes-Benz Service ................. 136
Drivin goff-road
see Off-road driving
Drivin gonfloodedroads .................. 138
Drivin gsafety systems
ABS (Anti-lock Braking System) ....... 62
BAS (Brake Assist System) .............. 63
EBD (electroni cbrake force distri-
bution) ............................................. 63
ESP
®(Electronic Stability Pro-
gram) ............................................... 64
Important safety information ........... 62
Overview .......................................... 62
Drivin gsystem
COLLISION PREVENTION ASSIST .. 143
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 198
Drivin gsystems
Active Parking Assist ..................... 154
ATTENTIO NASSIST ........................ 149
Blind Spot Assist ............................ 145
Cruise control ................................ 140
Displa ymessages (vehicle with
steering wheelb uttons) ................. 213 Lane Keeping Assist ...................... 147
PARKTRONIC ................................. 150
Rear vie
wcamera .......................... 158
Drivin gtips
Automati ctransmission ................. 129
Brakes ........................................... 136
Break-in perio d.............................. 119
Downhil lgradient ........................... 136
Drinking and driving ....................... 135
Driving ab roa
d............................... 136
Dri vi
ng in mountainousa reas ........ 140
Driving in winter ............................. 138
Driving on floode droads ................ 138
Driving on we troads ...................... 137
Exhaus tcheck ............................... 135
Fue l................................................ 135
Genera l.......................................... 134
Hydroplaning ................................. 137
Icy roa dsurfaces ........................... 138
Important safety notes .................. 119
Limite dbraking efficiency on sal-
ted roads ....................................... 137
New brake disks ............................ 137
New brake pads/linings ................ 137
Off-road driving .............................. 138
Overrunc ut-off .............................. 135
Snow chains .................................. 270
Speed limitation ............................. 135
Towing atraile r.............................. 162
Wet roa dsurface ........................... 137
E
EBD (electronicb rake forcedistri-
bution)
Displa ymessage (vehicle with
steering wheelb uttons) ................. 206
Displa ymessage (vehicle without
steering wheelb uttons) ................. 192
Function/note s................................ 63
EC Os tart/stopf unction
Automati cengine start .................. 123
Automati cengine switch-off .......... 123
Deactivating/activating ................. 124
Genera linformation ....................... 122
Important safety notes .................. 123
Electric sliding door
Function ........................................... 74
Index9
Important safety notes .................... 74
Obstacle detection ........................... 74
Opening/closing from the inside .....75
Problem (malfunction) ..................... 77
Programmingt he key button ........... 76
Resettin g......................................... 77
Reversing feature ............................. 74
Electrical fuses
see Fuses
Electrical sliding door
Opening/closing from the out-
side .................................................. 75
Electronic brakef orce distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent .................................................5 6
Emergency braking
see BA S(Brake Assist System)
Emergency release
Vehicle ............................................ .69
Emergency Tensioning Devices
Activatio n......................................... 54
Emission scontrol
Service and warranty information .... 25
Engine
Altitud elim it (diesel engine) .......... 140
Changing the power output. ............ 29
Check Engine warning lamp ........... 223
Cleaning instructions ..................... 255
Displa ymessages (vehicle with
steering wheelb uttons) ................. 211
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 197
ECO start/stop function ................ 122
Engine number ............................... 295
Irregula rrunning ............................ 125
Jump-starting ................................. 262
Operating safety .............................. 29
Starting .......................................... 121
Starting problems .......................... 125
Switching off .................................. 134
Tow-starting (vehicle )..................... 266
Engine electronics
Note s............................................. 294 Problem (malfunction) ................... 125
Engine jump s
tarting
se
e Jump starting (engine)
Engine oil
Adding ........................................... 243
Additives ........................................ 299
Checking the oill evel using the
dipstick .......................................... 242
Displa ymessages (vehicle with
steering wheelb uttons) ................. 212
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 198
Filling capacity ............................... 298
Information abouto ilconsump-
tion ................................................ 299
Note sabout oilgrade s................... 298
Oil change ...................................... 299
Oil level (note )............................... 242
Viscosity ........................................ 299
ES C( Elec tronicS tability Control)
see ESP
®(Electronic Stability Program)
ESP®(ElectronicS tability Pro-
gram)
Activating/deactivating (vehicle
with steering wheelb uttons) ......... 183
Activating/deactivating (vehicle
withou tsteering wheelb uttons) .... 173
Crosswind Assist ............................. 65
Deactivating/activating ................... 64
Displa ymessage (vehicle with
steering wheelb uttons) ................. 207
Displa ymessage (vehicle without
steering wheelb uttons) ................. 193
Function/note s................................ 64
Important safety information ........... 64
Trailer stabilization ........................... 65
Warning lamp ................................. 221
Exhaustc heck................................... 135
Exterior lighting
see Lights
Exterior mirrors
Adjusting ......................................... 91
Outofp osition (troubleshooting )..... 91
Eyeglassesc ompartment ................. 228
F
First-aidkit......................................... 262
10Index
Memory card (audio)......................... 181
Mercedes-Ben zService24h .............. 262
Message memory
On-board computer (vehicle with
steering whee lbuttons) ................. 202
On-board computer (vehicle with-
out steering whee lbuttons) ...........1 88
Messages
see Warning and indicator lamps
Mirrors
Exterior mirrors ................................ 91
Important safety notes .................... 90
Rear-view mirror .............................. 91
see Vanity mirror
Mobile phone
Typeapproval/frequency .............. 294
Model designation
see Vehicle identification plate
Modifying the programming
(SmartKey) ...........................................6 8
Motor oil additives
see Additives
Mountin gwheels
Lowering the vehicl e...................... 289
Mounting anew whee l................... 288
Preparing the vehicl e.....................2 87
Raising the vehicle ......................... 287
Removing awheel .......................... 288
Removing and mounting the spare
wheel ............................................. 292
Securing the vehicle against roll-
ing away ........................................ 287
MP3
Operation ....................................... 181
N
NavigationMenu (on-board computer) ............ 179
Notes on breaking-i nanew vehi-
cle ....................................................... 119
O
Occupant Classification System
(OCS)
Conditions ....................................... 50
Faults ............................................... 54 Operation ......................................... 51
System self-test ............................... 52
Occupant safety
Automatic measure safter an acci-
dent ................................................. 56
Childre ninthe vehicle ..................... 56
Important safety notes .................... 43
Introduction to the restraint sys-
tem ..................................................4 3
Occupant Classification System
(OCS) ............................................... 50
PASSENGER AIR BAG indicator
lamps ............................................... 44
Pets in the vehicle ........................... 62
Restraint system warning lamp ........ 43
OCS
Conditions ....................................... 50
Faults ............................................... 54
Operation ......................................... 51
System self-test ...............................5 2
Odometer
Displaying (vehicle with steering
wheel buttons) .............................. .177
Displaying (vehicle without steer-
ing wheel buttons) ......................... 171
Setting the displa yunit (vehicle
with steering wheel but-
tons) .............................................. 185
Setting the displa yunit (vehicle
without steering wheel buttons) .... 174
Off-road driving
Checklist after driving off-road. ..... 140
Important safety notes .................. 138
Rules for driving off-road. ..............139
Oil
see Engine oil
On-board computer (vehicle with
steering wheel buttons)
Assistance menu ........................... 182
Audi omenu ................................... 180
Date menu ..................................... 186
Display messages .............. ............ 201
Fa ctory
settings .............................1 87
Important safety notes .................. 168
Instrument cluster menu ...............1 85
Lights menu ................................... 186
Menu overview .............................. 177
Message memory .......................... 202
14Index
Cleaning .........................................259
Correct usage .................................. 45
Fastening ......................................... 46
Important safety guidelines ............. 45
Introduction ..................................... 44
Releasing ......................................... 47
Warning lamp ................................. 219
Warning lamp (function) ................... 47
Seats
Adjusting (manually). ....................... 84
Adjusting lumba rsuppo rt ................ 84
Adjusting the hea drestraint ............ 88
Armrest ............................................ 89
Cleaning the cove r......................... 259
Correct driver' sseatp osition ........... 83
Important safety notes .................... 83
Seath eating .................................... 89
Selecting gear
see Automati ctransmission
Selecto rlever
Cleaning ......................................... 259
see Automati ctransmission
Sensors (cleaning instructions) ....... 257
Servic ecenter
see Qualifie dspecialist workshop
Servic einterva ldisplay
Calling up the service du edate. ..... 248
Hiding service messages ............... 248
Note s............................................. 247
Servic emenu( on-board com-
puter) .................................................. 184
Servic ephon enumber ...................... 262
Servic eproducts
Brake fluid ..................................... 300
Coolant (engine) ............................ 300
Engine oil. ...................................... 298
Fue l................................................ 296
Important safety notes .................. 295
Power steering fluid ....................... 300
Refrigerant (air-conditioning sys-
tem) ............................................... 301
Transmission oil. .................... 299 ,300
Washe rfluid ................................... 302
Setting the air distribution ............... 113
Setting the airflow ............................ 113 Settings
Factory (vehicle with steering
wheelb uttons) ............................... 187
Factory (vehicle withou tsteering
wh eelb
uttons) ............................... 173
On-b
oard compute r(vehicle with
steering wheelb uttons) ................. 185
On-board compute r(vehicle with-
outs teering wheelb uttons) ........... 173
Side impac tair bag ............................. 49
Side windows
Cleaning ......................................... 256
Convenience closing feature ............ 81
Convenience opening feature .......... 81
Hinged sid ewindow s....................... 80
Important safety information ........... 80
Opening/closing .............................. 81
Overview .......................................... 80
Problem (malfunction) ..................... 82
Resetting ......................................... 81
Signal and ambien tlight
Changing abulb. .............................. 98
Sliding door
Child-proo floc ks .............................. 61
Cleaning ......................................... 258
Important safety notes .................... 73
Indicato rlam p................................ 227
Opening/closing from the inside ..... 74
Opening/closing from the out-
side .................................................. 73
see Electric sliding door
SmartKey
Changing the battery ....................... 69
Changing the programming ............. 68
Checking the battery ....................... 69
Convenience closing fea-
ture .......................................... 81 ,116
Convenience opening feature .......... 81
Door centra lloc king/unlocking ....... 67
Important safety notes .................... 67
Loss. ................................................ 71
Mechanical key ................................ 68
Problem (malfunction) ..................... 71
SmartKey position s(igni tion lock) .. 120
Sno wchains ...................................... 270
Sockets .............................................. 231
Spare wheel
Genera lnotes ................................ 291
18Index
Electronics .....................................294
Emergency unlocking ....................... 68
Equipment ....................................... 25
Limited Warranty .............................2 5
Loading .......................................... 278
Locking (in an emergency) ............... 69
Locking (SmartKey) .......................... 67
Lowering ........................................ 289
Maintenance .................................... 26
Operating safety .............................. 28
Parking for along period. ............... 134
Pulling awa y................................... 121
Raising ........................................... 287
Registration ..................................... 30
Reporting problems ......................... 30
Securing from rolling away ............ 132
Towing away .................................. 264
Transporting .................................. 266
Unlocking (i nanemergency) ........... 69
Unlocking (SmartKey )...................... 67
Vehicl ebattery
see Battery (vehicle)
Vehicl ebodies ..................................... 30
Body/equipment mounting direc-
tive sfor trucks ................................. 30
Vehicl echeck
see Preparing for ajourney
Vehicl edata ....................................... 303
Vehicl edimensions ........................... 303
Vehicl eemergencyl ocking ................ 69
Vehicl eidentificatio nnumber
see VIN
Vehicl eidentificatio nplate .............. 294
Vehicl ekey
see SmartKey
Vehicl etoolkit
in the sea tbase. ............................ 260
Scope. ........................................... 260
Storage location ............................ 260
Stowag ecompartment in the rea r..2 60
Stowag espace in the cargo com-
partment ........................................ 261
Ventilation
see Climate control
VIN
Engine compartment ..................... 295
Typeplate ...................................... 294W
Warning
Stickers ...........................................2 7
Warning and indicator lamps
ABS ................................................ 221
Brakes ...........................................2 20
Check Engine ................................. 223
COLLISION PREVENTION ASSIST .. 225
Coolant .......................................... 223
Distance warning ........................... 225
Door ............................................... 227
ESP
®.............................................. 221
ESP®OFF ....................................... 222
Fuel tank ........................................ 223
General notes ................................ 218
Overview (vehicle with steering
wheel buttons) ................................. 38
Overview (vehicle without steer-
ing wheel buttons) ........................... 36
Parking brake ................................ 133
PASSENGER AIR BAG OFF ...............4 4
Rear doo r....................................... 227
Reservef uel ................................... 223
Restraint system ............................ 222
Seat belt. ....................................... 219
Sliding door ................................... 227
Steering ......................................... 227
Tire pressure monitor .................... 226
Warranty .............................................. 25
Washer fluid
Adding ...........................................2 46
Capacities ...................................... 302
Display messages (vehicle with
steering wheel buttons) ................. 218
Display messages (vehicle with-
out steering wheel buttons) ........... 201
Notes ............................................. 302
Whee land tire combination
see Tires
Whee lboltt ightening torque ........... 289
Wheels
Changing awheel .......................... 286
Checking ........................................ 268
Cleaning ......................................... 256
Important safety notes .................. 267
Interchanging/changing ................ 286
Mounting anew wheel ................... 288
Index23
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
Have the vehicle checked and repaired immedi-
ately at aqualified specialist workshop. If you
become aware when continuing the journey that
driving safety has been effected, stop as soon as
possible in accordance with the traffic condi-
tions .Insuch cases, consult aqualified special-
ist workshop.
Declaration of conformity
Radio-based vehicle components
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: 1) These
devices may not cause harmful interference. 2.
This device must accept any interference
received, including interference that may cause
undesired operation. Changes or modifications
not expressly approved by the party responsible
for complianc ecould void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: 1) These devices may not
cause interference, and 2) these devices must
accept any interference received, including
interference that may cause undesired opera-
tion of the device".
Diagnostics connection
The diagnostic sconnection is only intended for
the connection of diagnostic equipment at a
qualified specialist workshop.
GWARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As aresult,
the operating safety of the vehicle could be
affected. There is arisk of an accident.
Do not connect any equipment to adiagnos-
tics connection in the vehicle.
Changing the engine power output
!
Increases in engine power can:
Rchange the emission values
Rcause malfunctions
Rcause consequential damage
The operating reliability of the engine is not
guaranteed in all cases.
An ytamperin gwith the engine management
system in order to increase the engine power
output will lead to the loss of the New Vehicle
Limited Warrant yand other warranty entitle-
ments.
If you sell the vehicle, inform the purchaser
about the changes to the engine power output of
the vehicle. If you do not inform the buyer, this
may constitut eapunishable offense under
national legislation.
Qualified specialist workshops
AM ercedes-Benz Commercial Van Center is a
qualified specialist workshop.
Aq ualified specialist workshop has the neces-
sary specialist knowledge, tools and qualifica-
tions to correctly carry out the work required on
the vehicle.
This is especially the case for work relevant to
safety. Observe the notes in the Maintenance or
ServiceB ooklet.
The following work should alwaysbec arried out
at qualified specialist workshop:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Rmodifications as well as installations and
alterations
Rwork on electronic components
Mercedes-Benz recommends that you use a
Mercedes-Benz Commercial Van Center.
!Only have work carried out on the engine
electronics and its associated parts, such as
control units, sensors, actuatin gcomponents
and connecto rleads, at aqualified specialist
workshop. Vehicle componentsm ay other-
Introduction29
Z