2016 MERCEDES-BENZ METRIS tow

Cleaning thesliding door
The car einstructionsdon otapply to electric
slidingd oors.
XRemove foreign object sfromt hevicinity of
contac tsurfaces ;and contac tpins :of
th es lidingd oor.
XClean contac tsurfaces ;and contact
pins :witham ild cleanin gagenta ndasoft
cloth.
Do no toil or grease contac tplates ;and
contac tpins :.
Cleaning th etrailer tow hitch
HEnvironmental note
Dispose of rags soaked in oil and grease in an
environmentall yresponsible manner.
!Do no tclean th eball couplingw ithapower
washer. Do no tuse solvents.
!Observ ethe note sona dditional car efor the
trailer to whitch (see th emanufacturer'so per-
atin ginstructions).
You can also have th emaintenance work on the
ball couplinga nd thetrailer to whitch carried out
by aq ualified specialist workshop.
Interior
Cleaning th einterior
!When usingl iquids to clean th evehicle inte-
rior ,observ ethe followingp oints:
RUnder no circumstances use power wash-
ers.
RMakesure that no fluid senter or remain in
gaps and cavities.
REnsure sufficient ventilatio nwhen clean-
ing.
RMakes ure that th evehicle interiorisc om-
pletely dry after cleaning.
Cleaning th edisplay
!For cleaning, do no tuse any of th efollowing:
Ralcohol-based thinner or gasoline
Rabrasive cleanin gagents
Rcommercially-available householdc leaning
agents
Thesem ay damag ethe display surface. Do
no tp ut pressure on th edisplay surface when
cleaning. This coul dlead to irreparable dam-
age to th edisplay.
XSwitch off th edisplay and let it coo ldown.
XClean th edisplay surface withac ommercially
available microfiber cloth and cleane rfor
TFT/LCD displays.
XDr yt he display surface usingad ry microfiber
cloth.
Cleaning th eplastic trim
GWARNING
Care product sand cleanin gagents containing
solvents caus esurfaces in th ecockpit to
become porous. As aresult, plastic part smay
com elooseint heevent of air bag deploy-
ment. Thereisar iskofi njury.
Do no tuse any car eproduct sand cleaning
agents to clean th ecockpit.
!Do no taffix th efollowingtop lastic surfaces:
Rstickers
Rfilms
Rscentedoil bottle sorsimilar items
You can otherwise damaget heplastic.
!Do no tallow cosmetics ,insect repellento r
sunscree ntocomeintoc ontac twitht heplas-
tic trim. This maintain sthe high-quality look of
th es urfaces.
XWipe th eplastic trim and th ecockpit witha
damp, lint-free cloth ,e.g.am icrofiber cloth.
XHeavy soiling: useamild detergentorc are
product sand cleanin gagents recommended
and approved by Mercedes-Benz.
258Care
Maintenance and care

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print.Country-specific variation sare possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to system sand function srelevantt o
safety.
Read the information on qualified specialist
workshops (
Ypage 29).
Wherew illIfind...?
Vehicle tool kit
Genera lnotes
Depending on the equipment version of the vehi-
cle, the vehicle tool kit is:
Rin the seat base of the left fronts eat
Rin the rear stowage compartment
Rin the tool holder in the cargo compartment
Apart from some country-specific variants, vehi-
cles without aspare wheel are not equipped
with tire-changing tools. If your vehicle is equip-
ped with tire-changing tools, thes eare in the
vehicle tool kit .Ifthe vehicle tool kit is stowed in
the driver'ss eat base, the jack is in aseparate
holder in the cargo compartmen tonthe right-
hand side of the vehicle nex ttothe tailgate/rear
door (
Ypage 262).
Some tools for changing awheel are specific to
the vehicle. For more information on which tools are required and approved to performaw heel
change on your vehicle, consult aqualified spe-
cialist workshop.
Necessary tire-changing tools can include, for
example:
RJack
RLug wrench
RRatchet wrench
Stowage compartment in the seat base
Stowage compartmen tinthe seat base of the left
fronts eat
XTo open: press both latching springs :down
and release cover ;upwards from the seat
base.
XRemove cover ;by pulling upwards at an
angle from the seat base.
XRemove the clampings trap and removethe
vehicle tool kit.
For vehicles equipped with tire-changing
tools, the jack is in aseparate holder in the
cargo compartmen tonthe right-han dside of
the vehicle nex ttothe tailgate/rear door
(
Ypage 262).
XTo close: after stowin gthe vehicle tool bag,
inser tcover ;in frontoft he stowage com-
partment in the seat base and fold shut.
Latching springs :of cover ;must engage
audibly.
Stowage compartment in the rear
Opening/closing the stowage compart-
ment
Stowage compartmen tinthe rear on the right-hand
side of the vehicle
260Wherew illIfind...?
Breakdown assistance

XTo open:turn top rotary catch :clockwise
and bottom rotary catch :counter-clock-
wise.
XRemove cover ;.
XTo close:insert cover ;.
XTurn top rotary catch :counter-clockwise
and bottom rotary catch :clockwise.
XFoldd ownthe rea rseat.
Removing/stowin gvehicle too lkit and
jack
Depending on the equipment versio nofthe vehi-
cle ,the vehicl etool kit and the jack are stowed
either in astowag etray or in atool holde rwitha
cover.
Stowag ecompartment with stowag etray
XTo remove tools: open the stowagecom-
partment.
XOpe nclamping strap =and remove jack ?
by pulling it upwards at an angle from the
stowag etray compartment.
XRemove vehicl etool bag Aupwards from the
stowag etray compartment.
XTo stowt ools:insert vehicl etool bag Ainto
the front compartment of the stowag etray.
XBefore stowing ,windj ack ?to the fully
closed positio nand place it so thatt he hand
whee lisfacing downward sand the plate is
facing inward satanangle.
XInsert jack ?into the back compartment of
the stowag etray.
XPress jack ?into the uppe rholde rand fasten
clamping strap =.
The jack is secured.
XClose the stowag ecompartment.
Stowag ecompartment with tool holder
XTo remove tools: open the stowagecom-
partment.
XRemove clamping strap C.
XRemove tool holdercover B
XCarefull ypullt he tool kit and jack outoft he
stowag ecompartment. Lif tthe jack slightly
before removing it and turn it to adiago nal
positio ninthe stowag ecompartment.
XTo stowt ools:before stowing ,windt he jack
to the fully closed positio nand place it so that
the hand whee lisfacing forward sand the
plate is facing inwards.
XPlace the jack and vehicl etool kit into the tool
holder.
XReplace tool holde rcover B.
XTighte nclamping strap C.
XClose the stowag ecompartment.
Stowage spac einthe carg ocom part-
ment
Too lholder in the carg ocom partment
Too lholde rint he cargo compartment on the right-
hand side of the vehicle
Where will Ifind...?261
Breakdo wn assis tance

XTo remove tools:release clamping strap ;.
XRemove tool holdercover :
XCarefull ypullt he tool kit and jack outoft he
tool holder.
XTo stowt ools:before stowing ,windt he jack
to the fully closed positio nand place it so that
the hand whee lisfacing forward sand the
plate is facing inwards.
XPlace the jack and vehicl etool kit into the tool
holder.
XReplace tool holde rcover :.
XTighte nclamping strap ;.
Separate holder for jack
Holderfor the jack in the cargo compartment on
the right-hand side of the vehicle
The vehicl etool kit or tire-changing tool sare in
the sea tbaseoft he left front sea t(Ypage 260).
XTo remove the jack: release clamping
strap :.
XPull jack ;outoft he uppe rholde rand from
the lowe rfixture =.
XTo stowt he jack:before stowing ,windt he
jack to the fully closed positio nand place it so
thatt he hand whee lisfacing forward sand the
plate is facing inwards.
XPlace jack ;onto lowe rfixture =.
XPress jack ;into the uppe rholde rand fasten
clamping strap :.
The jack is secured.
First-ai dkit
Removing the first-aid kit
The first-aid kit is locate dinthe stowag ecom-
partment in the front-passenger door.
iCheck the expiratio ndateont he first-aid kit
at leas tonce ayear. Replace any expire dor
missing contents.
Observe the legalr equirements of the country
in which yo uare currentl ydriving.
Flat tire
In your vehicle, yo uwillf ind asticker with the
Mercedes-Benz Service24h telephone number,
e.g .ont he B-pillar on the driver' sside.
For vehicles with aspare wheel, informatio non
breakdowna ssistance in the event of aflatt ire
can be found under "Wheels and tires"
(
Ypage 286).
Jump-starting
Important safety notes
GWARNING
During charging and jump-starting ,explosive
gases can escape from the battery .There is a
ris kofane xplosion.
Particularly avoid fire, open flames ,creating
sparks and smoking .Ensure ther eissufficient
ventilatio nwhile charging and jump-starting.
Do not lean ove rabattery.
GWARNING
Battery aci discaustic .There is ariskofi njury.
Avoi dcontact with skin, eyes or clothing. Do
not inhal eany battery gases .Donot lean over
the battery .Keepc hildren away from batter-
ies. Wash away battery aci dimmediatelyw ith
plenty of clean water and see kmedica latten-
tion.
GWARNING
Ad ischarge dbattery can freeze at tempera-
ture sbelow freezing point. Whe njump-start-
ing the vehicl eorcharging the battery ,gases
can escape from the battery .There is arisko f
an explosion.
Allow the froze nbattery to thawo utbefore
charging it or jump-starting.
262Jump-starting
Breakdo wn assis tance

XConnect thenegative terminal clam pofthe
jumper cabl etonegative terminal ;of the
donor veh icle's battery, and then to earth
contact ?of your own veh icle.
XInsertt hekeyintot he ignition locka nd start
th ee ngine.
You can no wswitch electrical consumers
back on excep tthe lighting system.
XBefore disconnecting th ejumper cables, let
th ee nginer un for several minutes.
XDisconnect th enegative terminal of the
jumper cabl efrome arthc ontac t? and then
from negative terminal ;of th edonor veh i-
cle's battery.
XDisconnect th epositiv etermi nal clam pofthe
jumper cabl efromp ositiv etermi nalAon the
jump-startin gconnectio npoint, and then
from positiv etermi nal=of th edonor veh i-
cle's battery.
Contac tprotection cover :isautomatically
returned forwards to its original positio nby
th es pring force and th ejump-startin gcon-
nection pointisc losed.
XPositio nthe cover on positiv etermi nal=of
th ed onor veh icle's battery.
You can no wswitch on th elighting system.
XHav ethe battery checked at aqualified spe-
cialist workshop.
Tow-startin gand towin gaway
Important safety notes
GWAR NING
Functionsr elevanttosafety are restricted or
no longer availab leif:
Rthee ngineisn otrunning.
Rtheb rak esystem or th epower steering is
malfunctioning.
Rthere isam alfunctio ninthevoltage supply
or th evehicle 's electrical system.
If your veh icle is bein gtow ed, muc hmore
force may benecessary to steer or brake.
Thereisar iskofana cciden t.
In suchc ases, use atow bar. Before to wing,
mak esure that th esteering moves freely.
GWARNING
You can no longer steer th evehicle ifthe
steering wheel lockh as been engaged.There
is ar iskofana ccident.
Alwa ysswit ch off th eignition when to wingthe
vehicle withat owcabl eorat owbar.
GWARNING
When to wingor tow-startin ganother vehicle
and its weightisg reatertha nt he permissible
gross weightofy our vehicle,the :
Rthet ow ing eye could detach itself
Rthev ehicle /traile rcom binatio ncould roll-
over.
Thereisar iskofana ccident.
When towing or tow-startin ganother vehicle,
its weights hould notbegreatertha nt he per-
missible gross weightofy our vehicle.
In formation on th egross vehicle weightc anbe
foun dont hevehicle identification plate
(
Ypage 294).
!Secure th etow rop eort owbar to th etow ing
eye or trailer to whitch only. Otherwise, the
vehicle could become damaged.
!Do no tuse th etow ing eye for recovery, this
could damag ethe vehicle .Ifindoubt,recover
th ev ehicle withac rane.
!Drive slowlya nd smoothly when to wing.
Excessivet ractive power could otherwise
damag ethe vehicles.
!Shift th eautomatic transmission to Nand
do noto pen th edriver' sorf rontpassenger's
door durin gtow ing .The automatic transmis-
sion may otherwise shifttop ositionP,which
could damag ethe transmission.
!The vehicle can be towed amaximum of
30 mile s(50km ).The to wingspeedof30m ph
(50 km/h) must no tbeexceeded.
If th evehicle has to betowed mor ethan
30 mile s(50km) ,the entire vehicl emus
tbe
ra

ised and transported.
When towing away, you must observet helegal
requirement sfor th ecountr yinw hichy ou are
currently driving.
It is bette rtohave th evehicle transported than
to have it towed.
264Tow-startin gand towing away
Breakdown assistance

Have the vehicle transported onatransporter or
trailer if it has transmission damage.
Whent owing, the automati ctransmission must
be in position N.Ifthe automati ctransmission
cannot be shifted to position N,havet he vehicle
transported on atransporter or trailer.
The battery mus tbeconnected and charged.
Otherwise ,you :
Rcannot turn the key to position 2in the igni-
tion lock
Rcannot shift the transmission to position N
Before the vehicle is towed, switch off the auto-
mati clocking feature (
Ypage 72). You could
otherwise lock yourself out of the vehicle when
pushing or towing away the vehicle.
Installing/removin gthe towing eye
The fixtur efor the front towing eyeisl ocated in the
bumper.
The rea rtowing eyeisl ocated underthe bumper.
If yo utow or tow-start avehicle, attach the tow-
ing device to rea rtowing eye ;.
If your vehicle is equipped with atrailer tow
hitch, attach the towing device to the trailer tow
hitch (
Ypage 162). Installing the front towing eye
XTake the towing eyea
nd screwdriver from the
vehicle tool kit (Ypage 260).
XPres sthe arro wonthe cover :and remove
cover :from the opening.
You will see the fixtur efor the towing eye.
XScrew in the towing eyec lockwise to the stop.
XInsert the screwdriver into the towing eyea nd
tighte nthe towing eye.
XStow the screwdriver in the vehicle tool kit
(Ypage 260).
Removing the front towing eye
XRemove the screwdriver from the vehicle tool
kit (Ypage 260).
XInsert the screwdriver into the towing eyea nd
turn the screwdriver counter-clockwise.
XUnscrew the towing eye.
XInsert cover :with the lu gatthe top and
pres sitinatt he bottom until it engages.
XStow the towing eyea nd the screwdriver with
the vehicle tool kit (Ypage 260).
Towing with the rear axle raised
!
Vehicles with automati ctransmission must
not be towe dwitht he rea raxler aised.T he
vehicle/trailer combinatio nmay otherwise
swerve or even roll over.
!The ignition mus tbeswitched off if the vehi-
cle is being towe dwitht he front or rea raxle
raised.O therwise,ESP
®may intervene and
damag ethe brake system.
Always raise the rea raxlef or towing away.
XSwitch on the hazard warning lamps
(Ypage 94).
XTur nthe front wheels to the straight-ahead
position.
XRelease the parking brake.
XIf necessary ,turn the key to position 0in the
ignition lock and remov eit.
XTake the key with yo uwhenleaving the vehi-
cle.
XDo not excee dthe towing speed of 30 mph
(50 km/h).
Please observe the important safety instruc-
tions whe ntowing your vehicle with the rea raxle
raised (
Ypage 264).
Tow-starting and towing away265
Breakdow nassistance
Z

Towingthe vehicle with both axles on
the ground
Important safety notes
GWARNING
Yo uc an no longe rstee rthe vehicl eifthe
steerin gwheel lock hasb eene ngaged .There
is ar iskofana ccident.
Alway sswitch off the ignition when towing the
vehicl ewithat ow cable or atow bar.
!Do not exceed the towing spee dof30mph
(50 km/h). Yo ucould otherwis edamag ethe
transmission.
Please observe the important safety notes
befor etowing your vehicl e(
Ypage 264).
Towingvehicle switha utomatic trans-
mission
XTurn the key to position 2in the ignition lock.
XDepres sthe brake peda land kee pit
depressed.
XShift the automatic transmission to position
N.
XLeave the key in position 2in the ignition lock.
XSwitch on the hazar dwarning lamps
(Ypage 94).
XReleas ethe parkin gbrake.
XReleas ethe brake pedal.
XDo not exceed the towing spee dof30m ph
(50 km/h).
Recovering avehicle that is stuck
!
When recovering avehicl ethath asbecome
stuck, pull it as smoothl yand evenly as pos-
sible. Excessive tractiv epower could damage
the vehicles.
If the drive wheels gett rapped on loose or
mudd yground ,recover the vehicl ewitht he
utmost care. Thi sisespecially the cas eifthe
vehicl eisladen .
Never attempt to recover avehicl ewithat railer
attached.
Pull ou tthe vehicl ebackwards ,ifpossible, using
the tracks it made when it becam estuck.
Transporting the vehicle
!
Yo um ayonl ysecur ethe vehicl ebythe
wheels ,not by parts of the vehicl esucha s
axl eors teerin gcomponents. Otherwise, the
vehicl ecould be damaged.
The towing ey eortrailer tow hitch can be used
to pull the vehicl eonto atrailer or transporte rif
yo uw ishtot ransport it.
XTurn the key to position 2in the ignition lock.
XShift the transmission to position N.
XReleasethe parkin gbrake.
If the vehicle is loaded:
XShift the transmission to position P.
XTurn the key to position 0in the ignition lock
and remove it.
XMake sure the parkin gbrake is applied.
XLash down the vehicle.
Tow-starting (emergency engine
starting)
Vehicle switha utomatic transmission
!Vehicles with automatic transmission must
not be tow-started .You could otherwis edam -
ag et he automatic transmission.
Yo uc an find informatio nonjump-starting under
"Jump-starting “(
Ypage 262).
Electrical fuses
The fuse allocation chart and important safety
informationonthe fuses can be found in the
"Fuse allocation chart" supplement.
266Electrical fuses
Breakdow nassistance

RDo not drive with tireswhich have too little
trea ddepth,ast hissignificantl yreduce sthe
tractio nonw etroads (hydroplaning).
RReplace the tire safter 6y ears at the latest,
regardless of wear .Thisa lsoa pplies to the
spar ewheel .
Operatio ninwinter
General notes
Hav eyourv ehicl ewinterproofed at aquali fied
specialis tworkshop at the onse tofwinter.
Onlyu sewheels with tire sizes approved by
Mercedes-Benz.
Prior to the onse tofwinter, ensur ethats now
chains ar estowed in the vehicl e(
Ypage 270).
Snow chains canno tbem ounted on al lwheel /
tire combinations. Observe the restrictions on
the us eofsnow chains under "Wheel/tir ecom-
binations" (
Ypage 291).
Als oo bserve the note sinthe "Changing a
wheel" sectio n(
Ypage 286).
Driving with summe rtires
At temperatures belo w45‡(+7 †),summer
tire slos ee last icity and therefore tractio nand
braking power. Chang ethe tire sonyourvehicle
to M+S tire s. Usingsumme rtires at very cold
temperatures could cause tears to form,
thereby damaging the tires permanently.
Mercedes-Benz cannot accept responsibility for
this type of damage.
M+S tires
GWARNING
Wheel and tire dimensions as wel lasthe type
of tire can vary betwee nthe spare whee land
the whee ltobereplaced. When the spare
whee lismounted, driving characteristics may
be severelya ffected. There is arisk of an acci-
dent.
In order to reduce risks:
Ryou should therefore adapt you rdriving
style and drive carefully.
Rnever mount more than one spare wheel
that differs from the whee ltobereplaced.
Ronly use aspare whee lthat differs from the
whee ltober eplaced for ashort time.
Rhave aspare whee lthat differs from the
whee lthat has been changed replaced at
the nearest qualified specialist workshop.
You must observe the correct whee land
tire dimensions as wel lasthe whee ltype.
GWARNING
M+S tires with atire tread depth of less than
ã in (4 mm) are not suitable for use in winter
and do not provid esufficient traction. There is
ar isk of an accident.
M+S tires with atread depth of less than ãin
(4 mm) must be replaced immediately.
Use winter tires or all-season tires at tempera-
tures below4 5‡(+7 †). Both types of tire are
identified by the M+S marking.
Only winter tires bearing the isnowflake
symbo linaddition to the M+S marking provide
the best possible grip in wintry road conditions.
Only these tires wil lallow driving safety systems
such as ABS and ESP
®to function optimally in
winter. These tires have been developed specif-
ically for driving in snow.
For safe driving, use M+S tires of the same make
and tread pattern on all wheels.
Always observe the maximu mpermissible
speed specified for the M+S tires you have
mounted.
If you mount M+S tires that have alower maxi-
mum permissibl espeed than the maximum
design speed of the vehicle, affix acorrespond-
ing warning label in the driver' sfieldofv ision.
You can obtai nthis at aqualified specialist work-
shop.
Once you have mounted the winter tires:
XCheck the tire pressure (Ypage 270).
XRestart the tire pressure monitor
(Ypage 277).
Operation in winter269
Wheel sand tires
Z