XTo use the cigarette lighter:turn the key to
position 1in the ignition lock.
XPress in cigarette lighter :.
The cigarette lighte rwillp op outa utomati-
cally when the heating element is red-hot.
XPull the cigarette lighte routof the socke tby
its handle.
The cigarette lighte rsocke tcan be used for
accessorie switham aximu mp ower consump-
tio no f180 W(15 A).
If yo uusethe sockets to connect accessories
for long periods when the engine is switched off, the starter battery may discharge .Anemer-
genc ycut-off ensures thatt he on-board voltage
does not dro ptoo low. If the on-board voltag eis
too low, powe rtothe socke tisa utomatically
cut. Thi sensures thatt hereiss ufficient power
to start the engine.
12 Vsocke t
Whenthe key is turne dtoposition 1in the igni-
tio nlock, the sockets can be used for accesso-
rie sw itham aximu mp ower consumption of
180 W(15 A) .
If yo uuse the sockets for long periods whe nthe
engine is switched off, the starter battery may discharge
.Ifthe on-board voltage is too low ,it
mightt hen no longe rbepossibl etostart the
engine.
The socket in the center console and the socket
in the side of the cargo compartment are not
automatically deactivated if the on-board volt-
age is low .The additiona lsockets in the rear
compartment are automatically deactivated if
the on-board voltage is low.
Additional 12 Vsockets may be located in the
corner trim next to the tailgate and in the side
trim on the left and right-hand sides.
XLift up the cover of socket :.
Mobile communications equipment
GWARNING
Operating mobile information systems and
communication devices while driving wil ldis-
tract you from traffic conditions. In addition,
you coul dthen lose control of the vehicle.
There is arisk of an accident.
Only operate these devices whe nthe vehicle
is stationary.
Observe the legal requirements for the country
in which you are currently driving whe noperat-
ing mobile communication equipment.
Please remember, anavigatio nsystem does not
supply information on the load-bearing capacity
of bridges or the overhead clearance of under-
passes. The drive rremains responsibl efor
safety at al ltimes.
You and others can suffe rhealth-related dam-
age throug helectromagneti cradiation. By using
an exterior antenna, apossibl ehealth risk
caused by electromagneti cfields, as discussed
in scientifi ccircles, is taken into account. Only
have the exterior antenna installed by aqualified
specialist workshop.
Failure to observe the Mercedes-Benz installa-
tion specifications can result in the invalidation of you rvehicle's operating permit.
You wil lfind information on retrofitting electrical
or electronic equipment unde r“Vehicle elec-
tronics” (
Ypag e294).
Mobile communications equipment231
Stowing and features
Z
Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print.Country-specific variation sare possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to system sand function srelevantt o
safety.
Read the information on qualified specialist
workshops (
Ypage 29).
Loading guidelines
Important safetyn otes
GWARNING
When objects are unsecured or inadequately
secured, they can slip, turn over or be thrown
about, strikin gvehicle occupants .This also
applies to:
Rluggage or loads
Rseats which have been removed and are
being transported in the vehicle in an
exceptional case.
There is arisk of injury, particularly in the
eventofab rakingmaneuver or abrupt change
in direction.
Always stow objects in such away that they
cannot be tossed about. Beforet raveling,
secure objects, luggage or loads to prevent
them slipping or tippin gover. If you removea
seat, stor eitpreferably outside the vehicle.
GWARNING
As aresult of improperly placed or unevenly
distributed loads, the center of gravityoft he
load being transported may be too high or too
far back. This can significantly impair handling
as well as steering and brakin gcharacteris-
tics. There is arisk of an accident.
Always make sure that the center of gravityo f
the load is:
Rbetween the axles
and
Ras low as possible, near the rear axle.
GWARNING
When the permissible wheel loads, axle loads
and/o rthe maximum permissible gross vehi-
cle weight are exceeded, drivings afetyis
compromised. The handlin gaswell as steer-
ing and brakin gcharacteristic smay be signif-
icantly impaired. Overloaded tires may over-
heat, causing them to burst. There is arisk of
an accident.
When transporting aload, always observet he
permissible wheel loads, axle loads and the
maximum permissible gross vehicle weight
for the vehicle (includin goccupants).
!If you are using aroof carrier,o bservethe
maximum roof load and maximum roof carrier
load.
RDo not stac kluggage or loads higher than the
backrests.
RObjects to be transported should preferably
be stowed in the cargo compartment.
RWhen transporting luggage, always use the
cargo tie-down rings for securingl oads and a
cargo net ,ifinstalled.
RUse cargo tie-down rings and fasteners which
are suitable for the weight and size of the
load.
When using suitable load securin gaids and tie
downs, always follow the manufacturer's oper-
ating instructions, in particular the notes on dis-
card criteria contained therein.
Load securin gaids or tie downs must not be
used if:
Ridentification marksa re missingorillegible
Rthereare yarn breakages ,damage to bearing
seams or other signs of tearing
Rther eare signs of shearing, deformation,
pinching or other damage
Rther eisd amage to clampingorc onnecting
elements
Load securinga ids and tie downs in this condi-
tion are ready for discard and must be replaced.
If you use load securinga ids or tie downs which
are worn out, the load may not be sufficiently
secured and could cause damage to property.
232Loading guidelines
Transporting loads
In the event of an accident, haveadamaged
cargo compartment floor or loading area ,the
cargo tie-down rings and the tie down checked
at as pecialist workshop. Otherwise ,the load
may not be correctly secured the next time any-
thing is stowed.
Even if you follow all loading guidelines, the load
increases the risk of injury in the event of an
accident. Observe the information in the "Secur- ing aload "(
Ypage 234) and "Loa ddistribution"
(Ypage 233) sections.
You wil lfind information abou tthe maximum
roof load and maximum tailgate load in the
"Cargo tie-down points and carrier systems"
section (
Ypage 304). You wil lfind information
abou troof carriers under "Carrier systems"
(
Ypage 238).
Before loading
!
The anti-slip mats cannot be used for secur-
ing goods and must be replaced when they
show signs of:
RPermanent deformatio nand crushing
RCrack formation
RCuts
XTire pressure: check the tire pressure and
correct if necessary (Ypage 270).
XCargo compartment floor: clean the cargo
compartment floor.
The cargo compartment floor must be free
from oil and dust, dry and swept clean to pre-
vent the load from slipping.
XPlace non-slip mats (anti-slip mats) on the
cargo compartment floor if necessary.
During loading
XObserve the gross axle weight rating and per-
missible gross vehicle weight for you rvehicle.
Take into account that you rvehicle's curb
weight is increased if accessorie soroptional equipment are installed. The maximum pay-
load is thus reduced.
XObserve the notes on load distribution
(Ypage 233).
The overal lcenter of gravity of the load should
always be as low as possible, centered and
betwee nthe axles near the rear axle.
XObserve the legalr equirements of the country
in which you are currently driving.
Checks after loading
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tail-
gate/rear door is open when the engine is
running, particularly if the vehicle is moving,
exhaust fumes could enter the passenger
compartment. There is arisk of poisoning.
Turn off the engine before opening the tail-
gate/rear door. Never drive off with the tail-
gate/rear door open.
XSecuring luggage/loads: make sure that
the luggage and/or load is secure before
every journey and at regular intervals during a
long journey, and correct it if necessary.
XDoors/tailgate: close the sliding doors and
tailgate/door.
XTire pressure: adjust the tire pressure
according to the vehicle load (Ypage 270).
XDrivin gstyle: adapt you rdriving style
according to the vehicle load.
Load distribution
General notes
!
Excessive load sonindividual points of the
cargo floor or on the load surface impair vehi-
cle handling characteristics and could cause
damage to the floor covering.
The overal lcenter of gravity of the load should
always be as low as possible, centered and
betwee nthe axles near the rear axle.
Load distribution233
Transporting loads
Z
XAlwaystransport load sinthe cargo compart-
ment and with the sea tbackrests folde dup
and properly locked in position.
XAlway splace the load against the backrests of
the front or rea rseats.
XMov elarge and heavy load sasfar towards the
front of the vehicl easpossibl eagain st the
front or rea rseats. Stow the load flush with
the rea rorfront seats.
XAlway saddit ionally secur ethe load with suit-
able load-securing aids or tie downs.
Observ ethe following notes:
RDo not stack load shighe rthant he uppe redg e
of the backrests.
RTransport load sbehin dseats thata renot
occupied.
RIf the rea rbench sea tisn ot occupied ,insert
the sea tbelts crosswis einto the buckle of the
opposite sea tbelt.
Carg ocom partmen tvariations
Youc an vary the cargo compartment according
to your transportation requirements as follows:
Rby folding the sea tbackrests forwar dtothe
table position.
Rby removing the rea rbench seat.
Yo uw illf ind informatio nabout rearbench seats
in the "Rea rbench seats" sectio n(
Ypage 85).
Securingloa ds
Important safety notes
GWARNING
If yo uattach the tie-down incorrectly when
securing the load ,the following mayo ccurin
the event of abrupt changesind irection, brak-
ing maneuver soranaccident:
Rthe cargo tie-down ring smaybecome
detached or the tie-down mayt earifthe
permissibl eloa dise xceeded
Rthe load mayn ot be restrained.
Thi sm aycause the load to slip ,tip ove rorbe
tossed about, striking vehicl eoccupants.
There is ariskofana ccident and injury.
Alwaystension the tie-downs in the proper
manner and onlyb etween the described
cargo tie-down rings. Alway susetie-downs
designeds pecifically for the loads.
!Observethe informatio nonthe maximum
loading capacity of the individual cargo tie-
down points.
If yo uusesevera lcargo tie-down points to
secur eaload, youm usta lway stake the max-
imu mloadin gcapacity of the weakest cargo
tie-down point into account.
If yo ubrake hard, for example, the forces act-
ing could be up to severa ltime sthe weight
forc eoft he load .Alway susemultipl ecargo
tie-down points in order to distribute the force
absorption. Loa dthe anchorages evenly.
Spread the load evenly across the cargo tie-
down points/cargo tie-down rings. Yo uwillf ind
informatio nonthe maximu mloadin gcapacity of
the cargo tie-down points under "Cargo tie-
down points and carrie rsystems" (
Ypage 304).
Do not attempt to modify or repai rthe cargo tie-
down points/cargo tie-down ring sortie downs.
Read the informatio nonqualified specialist
workshops: (
Ypage 29).
As the driver ,you arer esponsibl efor ensuring
that:
RThe load is secured against slipping, tipping,
rolling or falling off in norma l traffic condi-
ti
ons, shoul dthe vehicl eswervetoa voidan
obstacle ,inthe event of full brake application
and on poor roa dsurfaces.
RThe applicabl erequirements and guidelines
relating to load-securing practice smustb e
met.
If thisisn ot the case, thism ayconstitute a
punishabl eoffense, depending on local legis-
latio nand any ensuing consequences.
Alway sobserve the legalr equirements for the
country yo uarecurrentl yin.
Make sure thatt he load is securebefore every
journey and at regular intervals during alon g
journey .Correct an incorrectly or inadequately
secured load if necessary.
Alway sobserve the operating instructions or the
notes of the lashing strapm anufacturer for the
operatio nofthe lashing strap.
Yo uc an obtai ninformatio nabout securing the
load correctl yfrom the manufacturer of the load
securing aids or tie down for securing the load.
234Securingl oads
Transporting loads
Ratchetstrap
Tensioning lever fastened in detent position
Alway sobserve the operating instructions or the
notes of the manufacturer for the operation of
the ratchet strap.
XTo releas ethe tensionin glever :press stop
slider =outwards in the direction of the
arrow and swing tensioning lever ;from
detent position 1to the desire dposition.
XTo tighten the ratche tstrap: release ten-
sioning lever ;and ope nit.
Threading and tensioning
XGuid eratchet strap ?through slotted shaft
A from behind as illustrated and tighten it.
XSwing tensioning lever ;back and forth until
the ratchet straph aswound around slotted
shaft Atwo to three times.
XPress stop slider =outwards in the direction
of the arrow and swing tensioning lever ;to
detent position 1.
XReleasestop slider =.
The ratchet is closed and engaged.
Tensioning lever in the release position
XTo releas ethe ratche tstrap: release ten-
sioning lever ;and swing it into release
position 7.
Lock stop slider =engages in end recess B
and slotted shaft Acan move freely.
XPull ratchet strap ?outoft he ratchet.
Securing loads
Load protection net
GWARNING
The load protectio nnet alone canno trestrain
or secure heavy objects, luggage or heavy
loads. In the event of abrup tchanges in direc-
tion, braking maneuvers or an accident, you
may be struck by unsecured loads. There is a
ris kofi njury, possibly eve nfatal.
Alway sstow objects in such awaythat they
canno tbetossed about. Secure objects, lug-
gage and load stoprevent them slipping or
tipping over, e.g. by lashing them down, even
when using the load protectio nnet.
Securing loads237
Transporting loads
Z
or other service products. There isarisk of
injury.
Let an overheated engine cool down before
opening the hood. If there is afire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
Certain components in the engine compart-
ment,s uch as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
!Do not use your hands to push the hood
down. You could damage it otherwise.
XHold support strut ?and lift the hood
slightly.
XGuide support strut ?towards retainer =
and apply slight pressure to make it engage.
XLower the hood and allow it to fall with
momentum from aheight of approximately
1ft( 30 cm).
The hood locks audibly.
XCheck that the hood is correctly locked.
If the hood can be raised slightly, it is not
properly engaged. If the hood is not correctly
engaged, open the hood again. Let the hood
fall with alittle more momentum.
Overview of the engine compartment
Engin ecompartment (example)
:
Engin eoil filler neck cap (Ypage 242)
;Brake fluid reservoir cap (Ypage 245)
=Coolant expansion tank cap (Ypage 244)
?Washer fluid reservoir cap (Ypage 246)
Regularly check the fluid level and the assembly
for leaks. If you detect fluid loss, e.g. oil flecks on the vehicle parking space, consult aqualified
specialist workshop immediately.
Engine oil
General notes
!Engin eoil gets dirty in the course of opera-
tion and its quality and volume are gradually
diminished. Regularly check the oil level, and top up or have it replaced as needed.
Observe the information on approved engine
oils and oil consumption under "Service prod-
ucts and capacities" (
Ypage 298).
You can check the oil level in the engine:
Rwith the oil dipstick
Checking the oil level using the oil dip-
stick
GWARNING
Opening the hood when the engine is over-
heated or when there is afire in the engine
compartment could expose you to hot gases
or other service products. There is arisk of
injury.
Let an overheated engine cool down before
opening the hood. If there is afire in the
242Engine compartment
Maintenance and care
immediately. Do not drive any further. You
should have all work involvingthe battery car-
ried out at aqualified specialist workshop.
Further information can be foundu nder "ABS"
(
Ypage 62) and under "ESP®"(Ypage 64).
GWARNING
Electrostatic build-up can lead to the creation of sparks, which could ignit ethe highly explo-
sive gases of abattery. There is arisk of an
explosion.
Before handlin gthe battery, touc hthe vehicle
body to remove any existin gelectrostatic
build-up.
The flammable gas mix is produced when the
battery is charged or when the vehicle is jump-
started.
Always make sure that neither you nor the bat-
ter ya re electro statically charged. Electrostatic
charging results, for example, from:
Rwearings ynthetic clothing
Rfriction betwee nclothing and the seat
Rdraggingorp ushingthe battery across carpet
flooring or any other synthetic materials
Rrubbingt he battery with cloths or towels.
Comply with the followings afetyprecautions
and tak eprotective measuresw hen handling
batteries.
Risk of explosion.E xplosive oxyhy-
drogen is produced when batteries
are being charged. Only charge bat-
teries in well-ventilated areas.
Fire ,open flames and smoking are
therefore prohibited when working
on the battery. Avoid creating
sparks.
Batter yacid is caustic. Avoid con-
tac twith the skin ,eyes or clothing.
Wear acid-proof protective gloves.I f
skin or clothes are splashed with
acid, neutralize the splashes imme-
diately with soapy water or an acid
neutralizer, and the nclean the affec-
ted areas with water .Consult adoc-
tor if necessary.
Wear eye protection. When mixing
water and acid, the liquid can splash
int oy our eyes. Rinse acid splashes
to the eyes immediately with clean water and contac
tadoctor immedi-
ately.
Keep children at asafe distance.
Children are not able to assess the
danger sposed by batteries and
acid.
When handlin gbatteries, observe
the safetyp recautionsand special
protective measuresc ontained in
this Operator's Manual.
HEnvironmental note
Batteries contain dangerous
substances. It is against the
law to dispose of the mwith
the household rubbish. They
must be collected separately and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to aqualified spe-
cialist workshop or aspecial
collection point for used bat-
teries.
Observe the followingn otes:
RRecharge the battery more frequently, if you:
-predominantly drive shortd istances
-predominantly drive at low outside temper-
atures
-leave the vehicle parked for alengthy
period
In order for the batteries to achiev etheir max-
imum possible service life, the ymust always
be sufficiently charged.
RConsult an authorized Mercedes-Ben zCom-
mercial Van Center if you wish to leave your
vehicle parked for along period of time.
RWhen you park the vehicle, remove the Smart-
Key if you do not require any electrical con-
sumers. The vehicle will the nuse very little
energy, thus conserving battery power.
RIf your vehicle requiresj ump-starting, or if you
wish to provide jump-startin gassistanc eto
another vehicle, only use the jump-starting
Battery249
Maintenance and care
Z
This will prevent smears and reduce wiping
noises caused by residue on the windshield.
Ron vehicles with rear doors, from the rear view
camera lens in the top of the license plate
molding (
Ypage 257)
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirementsofthe country
you are currently in when washing by hand.
XDo not use hot water and do not wash the
vehicle in direct sunlight.
XUse asoft car sponge.
XUse amild cleaning agent, e.g. aMercedes-
Benz approved car shampoo.
XThoroughly hose down the vehicle with agen-
tle jet of water.
XDo not point the water jet directly towards the
air inlets.
XUse plenty of water and rinse out the sponge
frequently.
XRinse the vehicle with clean water and dry
thoroughly with achamois.
XDo not let the cleaning agents dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers
GWARNING
The water jet from acircular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components .Compo-
nentsd amaged in this way may fail unexpect-
edly. There is arisk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Under no circumstances use power washers
in the vehicle interior. The pressurized water
and associated spray produced by the power
washer could cause extensive damage to the
vehicle.
!When using high-pressure cleaning equip-
ment,m aintainaminimum distance of
approx. 1ft(30 cm) between the spray nozzle
and the vehicle parts. Do not use apower
washer with around-jet nozzle. You could
damage the vehicle or engine parts.
!Keep the water jet moving constantly while
cleaning. This will avoid causing damage to
the vehicle.
Do not point the water jet at:
Rdoor joints
Rrear view camera
Rair bellows
Rbrake hoses
Rwheel balance weights
Relectrical components
Relectrical connections
Rseals
Rdrive train, especially not at the intermedi-
ate bearing of the propeller shaft
Cleaning the engine
!Water must not enter intak eorventilation
openings. When cleaning with high pressure
water or steam cleaners, the spray must not
be aimed directly at electrical components or the terminals of electrical lines.
Preserve the engine after the engine has been
cleaned. Protectt he belt drive system from
exposure to the preservative agent.
Also observe the information under "Power
washers" (
Ypage 255).
Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosived eposits, areas affected by
corrosion and damage caused by inadequate
care cannot alwaysbec ompletely repaired. In
such cases, visit aqualified specialist workshop.
Care255
Maintenance and care
Z