Navigation menu ............................ 179
Operating ....................................... 175
Permanent display .........................185
Service menu ................................. 184
Setting the date .............................1 86
Setting the displa y......................... 185
Setting the displa ylanguage .......... 185
Setting the language ......................1 85
Setting the time .............................1 86
Settings menu ............................... 185
Standard displa y............................ 177
Telephone menu ............................ 181
Time menu ..................................... 186
Tri pm enu ...................................... 177
Vehicl emenu ................................. 187
On-board computer (vehicl ewith-
out steering whee lbuttons)
Coolant temperature display
menu ............................................. 172
Current fue lconsumption menu .... 172
Date menu ..................................... 175
Digital speedometer menu ............. 172
Displa ymessages .......................... 188
Distance menu ............................... 171
Factory settings ............................. 173
Important safety notes .................. 168
Menu overview .............................. 171
Message memory .......................... 188
Operating ....................................... 170
Permanent display ......................... 174
Range menu ................................... 172
Setting the date ............................. 175
Setting the display ......................... 174
Setting the display languag e.......... 173
Setting the languag e...................... 173
Setting the time ............................. 175
Setting smenu ............................... 173
Standard display menu .................. 171
Time menu ..................................... 175
Tri pc ompute rmenu ...................... 171
On-board computer (vehicles with
steering whee lbuttons)
Displaying the service message ..... 248
On-board computer (vehicles with-
out steering whee lbuttons)
Displaying the service message ..... 248
Operatin gInstructions
Before the first journey .................... 25 Limite
dWarranty ............................. 25
Operatin gsafety
Limite dWarra nty ............................. 25
O perati
n gs afety and vehicle
approval
Attachments and bodie s.................. 30
Changing the engine power out-
pu t................................................... 29
Correct us e...................................... 27
Declaration of conformity ................ 29
Equipment and conversions ............. 30
Important safety notes .................... 28
Information aboutb ody/equip-
ment mounting directives ................ 30
Note sono perating the vehicl e........ 28
Qualifie dspecialist workshop. ......... 29
Registering your vehicl e................... 30
Operatin gsystem
On-board compute r(vehicle with
steering wheelb uttons) ................. 175
On-board compute r(vehicle with-
outs teering wheelb uttons) ........... 170
Operator's Manual
Genera lnotes .................................. 25
Vehicl eequipment ........................... 25
Outside temperature display ........... 169
Overhead controlp anel...................... 41
Overrevvin grange ............................. 169
Overrun cutoff ................................... 135
P
Paint code number ............................ 294
Paintwork (cleaning instructions) ... 255
Parking ............................................... 132
Important safety notes .................. 132
Parking brake ................................ 133
Rear vie wcamera .......................... 158
see Active Parking Assist
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 154
see PARKTRONIC
see Rear vie wcamera
Parking assistance
see PARKTRONIC
Index15
Cleaning .........................................259
Correct usage .................................. 45
Fastening ......................................... 46
Important safety guidelines ............. 45
Introduction ..................................... 44
Releasing ......................................... 47
Warning lamp ................................. 219
Warning lamp (function) ................... 47
Seats
Adjusting (manually). ....................... 84
Adjusting lumba rsuppo rt ................ 84
Adjusting the hea drestraint ............ 88
Armrest ............................................ 89
Cleaning the cove r......................... 259
Correct driver' sseatp osition ........... 83
Important safety notes .................... 83
Seath eating .................................... 89
Selecting gear
see Automati ctransmission
Selecto rlever
Cleaning ......................................... 259
see Automati ctransmission
Sensors (cleaning instructions) ....... 257
Servic ecenter
see Qualifie dspecialist workshop
Servic einterva ldisplay
Calling up the service du edate. ..... 248
Hiding service messages ............... 248
Note s............................................. 247
Servic emenu( on-board com-
puter) .................................................. 184
Servic ephon enumber ...................... 262
Servic eproducts
Brake fluid ..................................... 300
Coolant (engine) ............................ 300
Engine oil. ...................................... 298
Fue l................................................ 296
Important safety notes .................. 295
Power steering fluid ....................... 300
Refrigerant (air-conditioning sys-
tem) ............................................... 301
Transmission oil. .................... 299 ,300
Washe rfluid ................................... 302
Setting the air distribution ............... 113
Setting the airflow ............................ 113 Settings
Factory (vehicle with steering
wheelb uttons) ............................... 187
Factory (vehicle withou tsteering
wh eelb
uttons) ............................... 173
On-b
oard compute r(vehicle with
steering wheelb uttons) ................. 185
On-board compute r(vehicle with-
outs teering wheelb uttons) ........... 173
Side impac tair bag ............................. 49
Side windows
Cleaning ......................................... 256
Convenience closing feature ............ 81
Convenience opening feature .......... 81
Hinged sid ewindow s....................... 80
Important safety information ........... 80
Opening/closing .............................. 81
Overview .......................................... 80
Problem (malfunction) ..................... 82
Resetting ......................................... 81
Signal and ambien tlight
Changing abulb. .............................. 98
Sliding door
Child-proo floc ks .............................. 61
Cleaning ......................................... 258
Important safety notes .................... 73
Indicato rlam p................................ 227
Opening/closing from the inside ..... 74
Opening/closing from the out-
side .................................................. 73
see Electric sliding door
SmartKey
Changing the battery ....................... 69
Changing the programming ............. 68
Checking the battery ....................... 69
Convenience closing fea-
ture .......................................... 81 ,116
Convenience opening feature .......... 81
Door centra lloc king/unlocking ....... 67
Important safety notes .................... 67
Loss. ................................................ 71
Mechanical key ................................ 68
Problem (malfunction) ..................... 71
SmartKey position s(igni tion lock) .. 120
Sno wchains ...................................... 270
Sockets .............................................. 231
Spare wheel
Genera lnotes ................................ 291
18Index
Important safety notes .................. 291
Removing/mounting ...................... 292
Special seat beltr etractor.................. 57
Specialist workshop ............................ 29
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer (vehicle with
steering whee lbuttons) .................1 85
Activating/deactivating the addi-
tional speedometer (vehicle with-
out steering wheel buttons) ........... 174
Digita l(vehicle with steering
wheel buttons) ............................... 178
Digita l(vehicle without steering
wheel buttons) ............................... 172
General notes ................................ 169
In the instrument cluster (vehicle
with steering wheel buttons) ............ 37
In the instrument cluster (vehicle
without steering wheel buttons) ...... 35
Setting the displa yunit (vehicle
with steering wheel buttons) ......... 185
Setting the displa yunit (vehicle
without steering wheel buttons) .... 174
Standin glamp
Display messages (vehicle with
steering wheel buttons) ................. 210
Standin glamps
Display messages (vehicle with-
out steering wheel buttons) ........... 196
Replacing bulbs (front) ................... 100
Replacing bulbs (rear) .................... 101
Switching on/off .............................. 92
Start/stop function
see ECO start/stop function
Starting
see Starting (engine)
Starting (engine) ................................ 121
Status overview (on-board com-
puter) ..................................................1 83
Steering
Display messages (vehicle with
steering wheel buttons) ................. 218
Display messages (vehicle with-
out steering wheel buttons) ........... 201
Warning lamps ............................... 227 Steering wheel
Adjusting ......................................... 90
Button overview ............................... 39
Buttons (on-board computer) ......... 175
Cleaning ................................... ...... 259
Pa d
dle shifters ............................... 130
Steering wheel paddle shifters ........130
Stickers
General safety notes ........................ 27
Stowage net ....................................... 229
Stowage spaces
see Stowag espaces and stowage
compartments
Stowage space sand stowage com-
partments
Eyeglasses compartment ...............2 28
Glove box ....................................... 228
Important safety notes .................. 228
Stowag enet ................................... 229
Summer opening
see Convenience opening feature
Summer tires ..................................... 269
Sun visor
Changing abulb( mirror lamp) ......... 97
Overview ........................................ 229
Surround lighting (on-board com-
puter) ..................................................1 86
Switchin gair-recirculation mode
on/off ................................................. 115
Switchin goff the alarm (ATA) ............ 66
T
Tachometer........................................ 169
Tail lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 195
Replacing bulbs .............................1 01
Trailer displa ymessages (vehicle
with steering wheel but-
tons) .............................................. 209
Trailer displa ymessages (vehicle
without steering wheel buttons) .... 195
Tailgate
Changing bulbs (ambient lamp) ....... 97
Changing bulbs (signal and ambi-
ent light) .......................................... 98
Index19
GAWR(Gross Axle WeightR ating)
(definition) .................................... .284
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 284
GVW (Gross Vehicle Weight) (def-
inition) ...........................................2 85
GVW R(Gross Vehicle Weight Rat-
ing) (definition) .............................. 285
Important safety notes .................. 267
Increase dvehicle weight due to
optional equipment (definition) ...... 284
Information on driving .................... 267
Kilopascal (kPa)( definition) ........... 285
Labeling (overview )........................ 281
Loadb earing index (definition) ...... 286
Loadi ndex ..................................... 283
Loadi ndex (definition) ................... 285
M+S tire s....................................... 269
Maximu mloadona tire (defini-
tion) ............................................... 285
Maximu mloaded vehicleweigh t
(definition) ..................................... 285
Maximu mpermissibl etire pres-
sure (definition) ............................. 285
Maximu mtire load ......................... 283
Maximu mtire load (definition) ....... 285
Optionale quipmentweight (defi-
nition) ............................................ 285
PSI (pounds pe rsquare inch )(de f-
inition) ........................................... 285
Replacing ....................................... 286
Service life ..................................... 268
Sidewal l(de finition) ....................... 285
Snow chains .................................. 270
Speed rating (definition) ................ 284
Storing ........................................... 286
Structure and characteristics
(definition) ..................................... 284
Summer tire s................................. 269
TIN (Tire Identification Number)
(definition) ..................................... 286
Tire bead (definition) ...................... 285
Tire pressure (definition) ................ 285
Tire pressures (recommended )...... 284
Tire size (data )............................... 290
Tire size desi
gnation, load-bearing
ca
pacity, speed rating .................... 281
Tire trea d....................................... 268 Tire trea
d(definition) ..................... 285
Tota lloa dlim it (definition) ............. 286
Tractio n(definition) ....................... 286
TWR (permissibl etraile rdrawbar
noseweight) (definition) ................. 286
Uniform Tire Quality Grading
Standard s(de finition) .................... 284
Wea rindicator (definition) ............. 286
Wheel and tire combination ........... 291
Wheel rim (definition) .................... 284
Top Tether ............................................ 59
Tow-starting
Emergency engine starting ............ 266
Important safety notes .................. 264
Towing
If the vehicl eisstuck ..................... 266
Installing/removing the towing
eye. ................................................ 265
Towin gatrailer
Active Parking Assist ..................... 154
Axle load ,permissibl e.................... 305
Cleaning the traile rtow hitch ......... 258
Coupling up atraile r...................... 165
Decoupling atraile r....................... 166
Driving tip s.................................... 162
Note sonr etrofitting ...................... 305
Power supply ................................. 167
Trailer load s................................... 305
Towin gaway
Important safety guideline s........... 264
With both axles on the ground ....... 266
With the rea raxler aised ................ 265
Towin geye......................................... 260
Trailer coupling
see Towing atrailer
Trailer loads and drawbar nose-
weights ............................................... 166
Trailer operation
Lights display messages (vehicle
with steering wheelb uttons) ......... 208
Lights display messages (vehicle
withou tsteering wheelb uttons) .... 194
Trailer towing
Blind Spot Assist ............................ 147
ESP
®................................................ 65
PARKTRONIC ................................. 153
Index21
Electronics .....................................294
Emergency unlocking ....................... 68
Equipment ....................................... 25
Limited Warranty .............................2 5
Loading .......................................... 278
Locking (in an emergency) ............... 69
Locking (SmartKey) .......................... 67
Lowering ........................................ 289
Maintenance .................................... 26
Operating safety .............................. 28
Parking for along period. ............... 134
Pulling awa y................................... 121
Raising ........................................... 287
Registration ..................................... 30
Reporting problems ......................... 30
Securing from rolling away ............ 132
Towing away .................................. 264
Transporting .................................. 266
Unlocking (i nanemergency) ........... 69
Unlocking (SmartKey )...................... 67
Vehicl ebattery
see Battery (vehicle)
Vehicl ebodies ..................................... 30
Body/equipment mounting direc-
tive sfor trucks ................................. 30
Vehicl echeck
see Preparing for ajourney
Vehicl edata ....................................... 303
Vehicl edimensions ........................... 303
Vehicl eemergencyl ocking ................ 69
Vehicl eidentificatio nnumber
see VIN
Vehicl eidentificatio nplate .............. 294
Vehicl ekey
see SmartKey
Vehicl etoolkit
in the sea tbase. ............................ 260
Scope. ........................................... 260
Storage location ............................ 260
Stowag ecompartment in the rea r..2 60
Stowag espace in the cargo com-
partment ........................................ 261
Ventilation
see Climate control
VIN
Engine compartment ..................... 295
Typeplate ...................................... 294W
Warning
Stickers ...........................................2 7
Warning and indicator lamps
ABS ................................................ 221
Brakes ...........................................2 20
Check Engine ................................. 223
COLLISION PREVENTION ASSIST .. 225
Coolant .......................................... 223
Distance warning ........................... 225
Door ............................................... 227
ESP
®.............................................. 221
ESP®OFF ....................................... 222
Fuel tank ........................................ 223
General notes ................................ 218
Overview (vehicle with steering
wheel buttons) ................................. 38
Overview (vehicle without steer-
ing wheel buttons) ........................... 36
Parking brake ................................ 133
PASSENGER AIR BAG OFF ...............4 4
Rear doo r....................................... 227
Reservef uel ................................... 223
Restraint system ............................ 222
Seat belt. ....................................... 219
Sliding door ................................... 227
Steering ......................................... 227
Tire pressure monitor .................... 226
Warranty .............................................. 25
Washer fluid
Adding ...........................................2 46
Capacities ...................................... 302
Display messages (vehicle with
steering wheel buttons) ................. 218
Display messages (vehicle with-
out steering wheel buttons) ........... 201
Notes ............................................. 302
Whee land tire combination
see Tires
Whee lboltt ightening torque ........... 289
Wheels
Changing awheel .......................... 286
Checking ........................................ 268
Cleaning ......................................... 256
Important safety notes .................. 267
Interchanging/changing ................ 286
Mounting anew wheel ................... 288
Index23
Benz, LLC has beeninformed in writing of
the necessity of such arepair.
(2) the sam edefect or damage, although less
serioust han described in (1) ,has been
repaired at least fou rtimes and Mercedes-
Benz has bee ninformed of the necessity of
such arepai rinw riting.
(3) the vehicle cannot be operate dfor more
than 30 calenda rdaysd ue to repairs result-
ing from the sam eorother majo rdefects or
damage.
Please send written notification to:
Mercedes-Benz USA, LLC
CustomerA ssistance Center
One Mercedes Drive
Montreal ,N07645-0350
Maintenance
The Service and Warranty Information booklet
describes al lthe necessar ymaintenance work
which should be performe datregula rintervals.
Alway sbring the Service and Warranty Informa-
tion booklet with yo uwhent aking the vehicle to
aM ercedes-Benz Commercial Van Center. Your
customer service adviso renters each service
into the Service and Warranty Information book-
let for you.
Breakdown assistance
The Mercedes-Benz Roadsid eAssistance Pro-
gramp rovides yo uwitht echnical assistance in
the case of abreakdown. You rtoll-free calls to
the Roadsid eAssistance Hotline are answered
by ours taff around the clock. 365 days ayear.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
Further information can be found in the
Mercedes-Benz Roadsid eAssistance-Program
brochure (USA) or the "Roadside Assistance"
section of the Service and Warranty Information booklet (Canada). Both are located in your vehi-
cle document wallet.
Change of address or owner
Please use the "Notice of Change of Address"
form in the Service and Warranty Information booklet to infor
musofachangeofa ddress, or
simplyp hone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCede s(1-800-367-6372) or
Customer Servic e(Ca nada )on
1-800-387-0100 .Thise nables us ,ifnecessary,
to contact yo uatany time.
If yo uselly ou rM ercedes, please leave al lthe
literature in the vehicl esothatiti savailable for
the next owner.
If your vehicl ewaspurchased as ausedv ehicle,
please send us the "Notice of Purchase of Used
Car" from the Service and Warranty Information
bookle torphone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada )on
1-800-387-0100.
Operatin gthe vehicle outside of the
USA and Canada
Whe ntraveling abroa dwithy ourv ehicle,
observe the following points:
RService facilities or replacement parts may
not be available immediately.
RUnleade dfuelfor vehicles with acatalytic
converter may not be available .Leade dfuel
can cause damag etothe catalytic converter.
RThe fue lmay have aconsiderably lower
octane rating. Unsuitabl efuelcan cause
engine damage.
Certai nMercedes-Benz model sare available in
Europe throug hourEuropean Delivery Program.
Please consult aMercedes-Benz Commercial
VanC enter for further information, or write to
one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montreal, N07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
26Introduction
Proper use
Observe the following information when oper-
ating your vehicle:
Rthe safety notes in these operating instruc-
tions
Rthe technical data in these Operating Instruc-
tions
Rtraffic laws and regulations
Rmotor vehicle laws and safety standards
There are various warning stickers affixed to the
vehicle. If you remove warning stickers, you and
others may fail to recognizet he dangers. Leave
the warning stickers in their original position.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at aqualified
specialist workshop.
The general operating permit for your vehicle
could be rendered invalid if you carry out mod-
ifications to electronic components, their soft-
ware as well as wiring.
GWARNING
Gases and fluids from substances that con-
stitute ahealth hazard or react aggressively
can escape even from securely closed con-
tainers. When transporting such substances
in the vehicle interior, your ability to concen-
trate or your health could be affected during
the journey. Malfunctions, short circuits or
electrical components ystem failures may
also result. There is arisk of an accident and
fire.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
These instructions must also be observed for
vehicles where the cargo compartmentisn ot
fully separated from the driver's cab.
Partition with door/window: always keep the
door/window in the partition closed during
transport.
Examples of substances that are hazardous to
health and/or react aggressively:
RSolvents
RFuel
ROil and grease
RCleaning agents
RAcids
Protection of the environment
Economic and environmentally aware
driving
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in amanner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
Roperating conditionsofy our vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Introduction27
Z
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Raregularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain asafe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental issues and recommen-
dations
When prompted by this Operator's Manual to
dispose of materials, please try to regenerate
and recycle these materials. Observe all rele-
vant environmental guidelines and regulations
when disposing of materials. This helps to pro-
tect the environment.
Operating safety and vehiclea pproval
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is arisk of an accident.
Alwaysh ave the prescribed service/mainte-
nance work as well as any required repairs
carried out at aqualified specialist workshop.
Air bags and pyrotechnic EmergencyT ensioning
Devices (ETDs) contain perchlorate material,
which may require special handling and regard
for the environment.T he guidelines must be
observed during disposal.
In California, you can find more information on
the Internet at www.dtsc.ca.gov.
Notes on operating the vehicle
There isarisk of damage to the vehicle if:
Rthe vehicle makes contact with the ground,
e.g. on ahigh curb or aloose road surface
Ryou drive too quickly over an obstacle, e.g. a
curb or apothole
Raheavy object hits the underbody or chassis
component
In these or similars ituations, the vehicle body/
frame, the underbody,c hassis components,
wheels or tires could be damaged even if this is
not visible from the outside. Components that
have been damaged in this way can unexpect-
edly fail or no longer be able to assimilate the
loads occurring in the event of an accident. If the underbody paneling is damaged,f lammable
material, such as leaves, grass or twigs, could
collect between the underbody and underbody
paneling. These materials could ignite if they
remain in contact with hot componentsoft he
exhaust system for an extended period.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is arisk
of fire.
28Introduction