When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
Have the vehicle checked and repaired immedi-
ately at aqualified specialist workshop. If you
become aware when continuing the journey that
driving safety has been effected, stop as soon as
possible in accordance with the traffic condi-
tions .Insuch cases, consult aqualified special-
ist workshop.
Declaration of conformity
Radio-based vehicle components
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: 1) These
devices may not cause harmful interference. 2.
This device must accept any interference
received, including interference that may cause
undesired operation. Changes or modifications
not expressly approved by the party responsible
for complianc ecould void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: 1) These devices may not
cause interference, and 2) these devices must
accept any interference received, including
interference that may cause undesired opera-
tion of the device".
Diagnostics connection
The diagnostic sconnection is only intended for
the connection of diagnostic equipment at a
qualified specialist workshop.
GWARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As aresult,
the operating safety of the vehicle could be
affected. There is arisk of an accident.
Do not connect any equipment to adiagnos-
tics connection in the vehicle.
Changing the engine power output
!
Increases in engine power can:
Rchange the emission values
Rcause malfunctions
Rcause consequential damage
The operating reliability of the engine is not
guaranteed in all cases.
An ytamperin gwith the engine management
system in order to increase the engine power
output will lead to the loss of the New Vehicle
Limited Warrant yand other warranty entitle-
ments.
If you sell the vehicle, inform the purchaser
about the changes to the engine power output of
the vehicle. If you do not inform the buyer, this
may constitut eapunishable offense under
national legislation.
Qualified specialist workshops
AM ercedes-Benz Commercial Van Center is a
qualified specialist workshop.
Aq ualified specialist workshop has the neces-
sary specialist knowledge, tools and qualifica-
tions to correctly carry out the work required on
the vehicle.
This is especially the case for work relevant to
safety. Observe the notes in the Maintenance or
ServiceB ooklet.
The following work should alwaysbec arried out
at qualified specialist workshop:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Rmodifications as well as installations and
alterations
Rwork on electronic components
Mercedes-Benz recommends that you use a
Mercedes-Benz Commercial Van Center.
!Only have work carried out on the engine
electronics and its associated parts, such as
control units, sensors, actuatin gcomponents
and connecto rleads, at aqualified specialist
workshop. Vehicle componentsm ay other-
Introduction29
Z
Please observe the information concerning
Mercedes-Benz Genuine Parts (Ypage 31).
You can obtain further information from any
Mercedes-Benz Commercial Van Center.
GWARNING
The function of systems or components can
be affected by conversions or modifications
to the vehicle. They might not function prop-
erly anymore and/or jeopardize the opera-
tional safety of the vehicle. There is an
increased risk of an accident and injury.
Conversion sormodification sshould always
be carried out at qualified specialist work-
shop.
If you inten dtomake modification stoyour vehi-
cle, we strongly recommend that you contact
the distributor named on the inside of the front
cover. There you will receive all the necessary
information and acharge may be levied.
You alone accept the responsibility if body man-
ufacturers or dealers make modification sthat
affect the final certification of the engine, the
vehicle or the equipment. This also applies to
the identification and documentation of modifi-
cation stothe affected vehicle components.
You are responsible for certification and confir-
mation that:
Rall the applicable standards and regulations
that are affected by the vehicle modification
are met
Rthe modified vehicle fulfills the vehicle safety standards and emissions laws and regula-
tions
Rthe modification sorinstallation of accesso-
ries does not affect the safety of the vehicle
We are not responsible for the final certification,
product liability or warranty claims which result
from the modifications. This applies to:
Rthe modified components ,assemblies or sys-
tems
Rany resulting noncompliance with any of the
emissions laws and regulations or the motor
vehicle safety standards
Rany consequences arising from the changes
that make the vehicle less safe or even render it defective
We do not assume responsibility as the final-
stage manufacturer or for the consequential
product liability.
Notes on the radiator
Even seemingly small changes to the vehicle,
such as attaching aradiator trim for winter driv-
ing, is not permitted. Do not cover up the radi-
ator. Do not use thermal mats, insect protection
covers or anything similar.
Otherwise, the values of the diagnostic system
may be affected. Some of these values are
legally prescribed and must alwaysbec orrect.
Genuine Mercedes-Benz parts
!
Air bags and Emergency TensioningD evi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
HEnvironmenta lnote
We supply reconditioned assemblies and
parts which are of the same quality as new
parts. The same New Vehicle Limited War-
rantya pplies as for new parts.
The operating safety of the vehicle could be
jeopardized if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz.T his
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Only use genu-
ine Mercedes-Benz parts or parts of equal qual-
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Introduction31
Z
Mercedes-Benztests genuine Mercedes-Benz
parts, conversion parts and accessories that
have been specifically approved for the type of
vehicle for:
Rreliability
Rsafety
Rsuitability
Despite ongoing market research, Mercedes-
Benz is unable to assess other parts. Even if an
independent or official approval has been pro-
vided in exceptional cases, Mercedes-Benz
accepts no responsibility for the use of such
parts in Mercedes-Benzv ehicles.
In some countries, certain parts are only offi-
cially approved for installation or modification if
they comply with legal requirements. All genu-
ine Mercedes-Benzp arts satisfy these require-
ments .Make sure that all parts are suitable for
your vehicle.
Always specify the vehicle identification number
(VIN) (
Ypage 294) and engine number when
ordering genuine Mercedes-Benzp arts
(
Ypage 295).
QR code for rescue card
The QR Code stickers are affixed to the B-pillar
on the driver's and front-passenger side.
In the event of an accident the rescue services
use the QR Code to quickly find the rescue card
for your vehicle. The current rescue card con-
tains the most important information on your
vehicle, e.g. the electric cable routes, in acom-
pact form.
Further information can be found under http://
portal.aftersales.i.daimler.com.
Data stored in the vehicle
Data Recording
Aw ide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
Rthe vehicle's operating state
Revents
Rfaults In general, this technical information docu-
ments the state of
acomponent, amodule, a
system or the surroundings.
These include, for example:
Roperating conditionsofs ystem components,
e.g. fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
Rmalfunctions and defects in important system
components, e.g. lights, brakes
Rvehicle reactions and operating conditionsi n
special driving situations, e.g. airbag deploy-
ment, intervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
Rassist in detectin gand rectifying faults and
defects
Ranalyze vehicle functions, e.g. after an acci-
dent
Roptimize vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and fault data memory.
Services include, for example:
Rrepair services
Rservice processes
Rwarranty events
Rquality assurance
The vehicle is read out by employees of the ser- vice network (including the manufacturer) using
special diagnostic testers .You can obtain more
information there, if required.
After afault has been rectified, the information
is deleted from the fault memory or is continu-
ally overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec-
tion with other information (if necessary, after
consultation with an authorized expert), could
be traced to aperson.
32Introduction
Indicator and warning lamps
FunctionPage
:å ESP®OF F222
;K High-beam headlamps94
=÷ESP®22 1
?#! Turn signal94
AParking brak e133
F (USAonly)
! (Canada only)
BBrakes220
$ (USAonly)
J (Canada only)
CÐPowersteering22 7
Dò ABS221
E# Battery197
F1 Doors227
FunctionPag e
G6 Restrain tsystem43
Hü Seat belt219
I; CheckEngine22 3
J? Coolan t223
KR Rear fog lamp93
LOFrontfog lamp s93
MhTirep ressur emonitor226
NÀ ATTENTION ASSIST149
Oæ Reserve fuel223
PL Low-beam headlamps93
QTParking lamp sand
license plat elamp92
iCorresponding message smay also be
shown in th edisplay (Ypage 188).
36Instrumen tcluster (vehicles without steering wheel buttons)
At ag lance
Indicator and warning lamps
FunctionPage
:å ESP®OF F222
;K High-beam headlamps94
=#! Turn signal94
?Brakes220
$ (USAonly)
J (Canada only)
AParking brak e133
F (USAonly)
! (Canada only)
B1Doors227
Cò ABS221
Dü Seat belt219
E; CheckEngine22 3
FunctionPag e
F? Coolan t223
GR Rear fog lamp93
HOFrontfog lamp s93
IhTirep ressur emonitor226
J6 Restrain tsystem43
K÷ ESP®22 1
L· Distanc ewarning sig-
nal22 5
Mæ Reserve fuel223
NL Low-beam headlamps93
OTParking lamp sand
license plat elamp92
iCorresponding message smay also be
shown in th edisplay (Ypage 201).
38Instrumen tcluster (vehicles with steering wheel buttons)
At ag lance
The shoulder section of the seat belt must
alwaysberouted across the center of the shoul-
der. Adjust the belt outlet if necessary.
XTo raise: slide belt outlet =upwards.
The belt outlet will engage in various posi-
tions.
XTo lower: hold belt outlet release ?and slide
the belt outlet =downwards.
XLet go of belt outlet release ?in the desired
position and make sure that the belt outlet
engages.
All seat belts except the driver's seat belt are
equipped with aspecial seat belt retractor to
securely fasten child restraint systems in the
vehicle. Further information can be found under
"Special seat belt retractor" (
Ypage 57).
Releasing seat belts
!Make sure that the seat belt is fully rolled up.
Otherwise, the seat belt or belt tongue will be
trapped in the door or in the seat mechanism.
This could damage the door, the door trim
panel and the seat belt. Damaged seat belts
can no longer fulfill their protective function
and must be replaced. Visit aqualified spe-
cialist workshop.
Basic illustration
XPress release button :,hold belt tongue ;
firmly and guide it back towards belt outlet
=.
Belt warning for driver sand front pas-
sengers
The 7 seat belt warning lamp in the instru-
ment cluster is areminder that all vehicle occu-
pants must wear their seat belts. It may light up
continuously or flash. In addition, there may be
aw arning tone.
Regardless of whether the driver's seat belt has
already been fastened, the 7seat belt warn-
ing lamp lights up for six seconds each time the engine is started If the front doors are closed
and the driver or front-passenger seat belt has
not been fastened, the 7seat belt warning
lamp lights up again after the six seconds. As
soon as the driver's and front-passenger seat
belts are fastened or afront door is opened
again, the 7seat belt warning lamp goes out.
If the driver's seat belt is not fastened after the
engine is started, an additional warning ton ewill
sound. This warning ton estops after amaximum
of six seconds or once the driver's seat belt is
fastened.
If the vehicle speed exceeds 15 mph (2 5km/ h)
and th edriver'sorf ront-passenger seat belt is
no tfastened, awarning tone sounds again.T he
warning tone sounds with increasing intensity
for am aximum of 60 seconds or until th edriver
or frontp assenger have fastene dtheir seat
belts.
If th edriver or frontp assenger unfasten their
seat belt while th evehicle is in motion,t hebelt
warning automatically reactivates.
iFor morei nformationonthe7 seat belt
warning lamp, see "Warning and indicator
lamps in th einstrumentc luster, seat belts"
(
Ypage 219).
Air bags
Introduction
The air bag installatio npointisi dentified by the
label AI RBAG.
An air bag supplements acorrectly fastened
seat belt.H owever,itisnotintended as asub-
stitut efor th eseat belt.A ir bags provide addi-
tional protection in th eeven tofana ccident.
Not all air bags are deployed in an accident. The
various air bag systems work independently of
each other (
Ypage 54).
Occupant safety47
Safety
Z
Factors which can only be seenand measured
afte rthe collision has occurred do not pla ya
decisive roleint he deployment of an ai rbag,nor
do they provide an indication of ai rbag deploy-
ment.
The vehicle may be considerably deformed with-
outana irbagb eing deployed. Thisist he case if
only relativelye asilyd eformable parts have
bee nhit and ahighr ate of deceleration has not
bee nreached .Conversely ,anairbagm ay be
deployed even though the vehicle suffers only
minor deformation. Thisist he case if, for exam-
ple ,very rigid vehicle parts such as the longitu-
dina lbodym embers are hit in an accident and
the rate of deceleration is sufficient.
If the restraint system control uni tdetects aside
impact or that the vehicle is rolling over,t he rel-
evant restraint system components are
deployed independently of one another depend-
ing on the anticipated typ eofaccident.
RSide impact ai rbag and pelvis ai rbag on the
sid eonw hich an impact occurs, independ-
ently of the Emergency Tensioning Device and sea tbeltu sage
The sid eimpact ai rbag on the front-
passenger sid edeploy sunder the following
conditions:
-the OCS system detects that the front-
passenger sea tisoccupied or
-the bel ttongueh as engaged in the belt
buckle of the front-passenger seat.
RWindow curtain ai rbag on the sid eofthe col-
lision, regardless of sea tbeltu se and whether
front-passeng er se
ati
so ccupied
REmergency Tensioning Devices, if the system
determinesthat they can offera dditional pro-
tection for the vehicle occupants in this sit-
uation
RWindow curtain ai rbagsont he driver's and
front-passenger sides in certain rollover sit-
uations if the system determine sthat they
can offera dditional protection to that provi-
ded by the sea tbelt
iNot al lairbags are deployed in an accident.
The variousa irbags ystems wor kindepend-
ently of each other. How the ai
rbag system works is determined
by the severity of the accident detected,
especiall ythe vehicle deceleration or accel-
eration, and the apparent typ eofaccident:
Rfrontalc ollision
Rsideimpact
Rrollover
Automatic measures after an acci-
dent
Immediately afte ranaccident, the following
measures are implemented ,depending on the
typ eand severity of the impact:
Rthe hazard warning lamps are activated
Rthe emergency lighting is activated
Rthe vehicle doors are unlocked
Rthe front sid ewindow sare lowered
Rthe engine is switched off and the fue lsupply
is cut off
Children in the vehicle
Important safety notes
Accident statistics show that childre nsecured
in the rears eats are safer than childre nsecured
in the front seats. For this reason, Mercedes-
Benz stronglya dvise sthat yo uinstall achild
restraint system on arears eat. Children are
generally better protected there.
If ac hildy ounge rthan twelve years and under
5ft( 1.50 m) in height is traveling in the vehicle:
Ralways securethisc hild in arestraint system
approved for Mercedes-Benz vehicles .The
child restraint systemm ustbea ppropriate to
the age, weight and size of the child.
Rbe sure to observe the instructions and safety
note sint hissectio nina dditiontot he child
restraint systemm anufacturer's installation
instructions.
Ralways observe the instructions and safety
note sont he "Occupant Classification System
(OCS) "(
Ypage 50).
56Children in the vehicle
Safety
GWARNING
If you leave children unsupervised in the vehi-
cle, they coul dset it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehiclee quip-
ment and become trapped. There is arisk of
an accident and injury.
When leaving the vehicle, alway stake the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If persons, particularl ychildren are subjected
to prolonged exposure to extreme heato r
cold, there is arisk of injury ,possibly even
fatal .Never leave children unattended in the
vehicle.
GWARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularl yonthe metal parts of the child
restraint system. There is arisk of injury.
If you leave the vehicle, taking the child with
you ,alway sensure that the child restraint
system is not exposedtod irect sunlight. Pro-
tect it with ablanket, for example. If the child
restraint system has been exposedtod irect
sunlight, let it cool downb efore securing the
child in it. Never leave children unattended in
the vehicle.
Always make sure that all vehicleo ccupants are
positioned properly in their seats and have cor-
rectly fastened their seat belts. Take particular
care with children.
Please take note of the safety notes on seat
belts (
Ypag e45) and the notes on their correct
use (Ypag e45).
Ab ooster seat may be necessary to achieve
propers eat beltp ositioning for children over
41 lbs (18 kg )until they reach aheight where a lap/shoulder beltc
an be installed properly with-
out abooster seat.
Special seat bel tretractor
GWARNING
If the seat beltisr eleased while driving, the
child restraint system wil lnolonger be
secure dproperly.T he special seat beltr etrac-
tor is disableda nd the inertia real draw sina
portion of the seat belt. The seat beltc annot
be immediatel yrefastened. There is an
increased risk of injury ,possibly even fatal.
Stop the vehiclei mmediately, paying atten-
tion to road and traffic conditions. Reactivate
the special seat beltr etractor and secure the
child restraint system properly.
All seat belts in the vehicle, except the driver's
seat belt, are equipped with aspecial seat belt
retractor. When activated, the special seat belt
retractor ensure sthat the seat beltc annot
slacken once the child seat is secured.
Installing achild restraint system:
XMake sure you observe the child restraint
system manufacturer's installation instruc-
tions.
XPul lthe seat belts moothly from the belto ut-
let.
XEngage seat beltt ongue in beltbuckle.
Activating the special seat beltr etractor:
XPullthe seat belto ut fullyand let the inertia
reel retract it again.
Whil ethe seat beltisr etracting, you should
hear aratcheting sound .The special seat belt
retractor is enabled.
XPush the child restraint system downsot hat
the seat beltist ight and does not loosen.
Removing the child restraint system and deac-
tivating the special seat beltr etractor:
XMake sure you observe the child restraint
system manufacturer's installation instruc-
tions.
XPress the release button of the seat belt
buckle and guide the seat beltt ongue back
toward sthe belts ash guide.
The special seat beltr etractor is deactivated.
Children in the vehicle57
Safety
Z