Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print.Country-specific variation sare possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to system sand function srelevantt o
safety.
Read the information on qualified specialist
workshops (
Ypage 29).
Key
Important safetyn otes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle' sequipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parkin gbrake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is arisk of an acciden tand injury.
When leaving the vehicle, always tak ethe
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock .This could
cause the engin etobeswitched off. There is a
risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
insertin gthe SmartKey int othe ignition lock.
!Keep the SmartKey away from strong mag-
netic fields. Otherwise, the remotec ontrol
function could be affected.
Strongm agnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the key:
Rwith electronic devices,e .g.am obile phone
or another key
Rwith metallic objects, e.g. coinsorm etal foil
Rin metallic objects, e.g. metal cases
This can affectt he key's functionality.
Key functions
:Battery checklamp
;&To lock the vehicle centrally
=5To unlock the sliding doors and the
tailgate or rear door or to unlock and open or
close the electric sliding door
?Mechanical key
A% To unlock the vehicle centrally or
unlock the frontd oor(s) only
The vehicle’s equipment includes 2keys. There
is an mechanical key in each key.
The key can be used to unlock the vehicle from
some distance. To preventt heft, only use the
key in the immediatev icinity of the vehicle.
Change the batteries immediately if battery
checkl amp:does not light up briefly with
every press of abutton (
Ypage 69).
XTo unlock centrally: press the%button.
The turn signals flash once.
Key67
Opening and closing
Z
Problems with the key
ProblemPossible causes/consequences andMSolutions
It is no longer possible to
lock the vehicle using
the key.
The turn signals do not
flash when the vehicle is
locked.The doors are not closed properly.
XClose the doors properly and lock the vehicle again.
The central locking system has malfunctioned.
XLock the vehicle using the mechanical key (Ypage 69) or press
down the locking knob and then close the doors.
XHave the central locking system checked as soon as possible at a
qualified specialist workshop.
It is no longer possible to
lock or unlock the vehi-
cle using the key.The key battery is weak or discharged.
XPoint the tip of the key at the driver's door handle from very close
range and press the %or& button.
If this does not work:
XReplace the key battery (Ypage 69).
or
XLock or unlock the vehicle using the mechanical key (Ypage 69).
The key is faulty.
XLock the vehicle with the mechanical key (Ypage 69).
XHave the key checked at aqualified specialist workshop.
The engine cannot be
started using the key.The on-board voltage is too low.
XSwitch off all non-essential consumers, such as interior lighting, and
try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 253).
or
XJump-start the vehicle (Ypage 262).
or
XConsult aqualified specialist workshop.
You have lost akey.XHave the key deactivated at aqualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the mechanical locks replaced.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the mechanical locks replaced.
Key71
Opening and closing
Z
Key positions
gTo insert/remove thekey,tol oc kt he steer -
ing whee l
1To unlockthe steering wheel, powe rsupply
for som econsum ers( e.g. th eradio)
2To switch on th eignition .Powe rsupply for
all consumer sand drive position
3To start th eengine
iIf th ekeydoes no tbelong to th evehicle, it
can still be turne dintheignition lock. How-
ever, th eignition will no tbeswitched on .The
engin ecanno tbes tarted.
Prepa ring for ajourne y
Visua lcheck ofthev ehicle exteri or
XIn particular, chec kthe followin gcom ponent s
on th evehicle, and on th etrailer as necessary:
Rlicense plates, vehicl elighting ,tur ns ignals,
brak elamp sand wiper blade sfor dir tand
damag e
Rtires and wheels for fir mseating ,correct
tire pressur eand general condition
Rtrailer to whitch for play and securit y
The trailer couplin gisoneof th emost
important vehicl epartsw ithr egard to roa d
safety. Observ ethe note sono peration ,
car eand maintenance of th etrailer to w
hitch (see th emanufacturer' soperating
instructions).
XRectify any noticeable defects before com-
mencin gthe journey.
Check sinthevehicle
Emergency equipment/first-aid kit
XChec kthe equipmen ttomakes uret hatiti s
accessible, complet eand read yfor use.
The first aid and breakdown assistanc eequip -
men tislocated:
Rin th efront door stowage compartments
Rin theseat base of th eleftf ront seat
Rin therear stowage compartmen tontheright -
han dside of th evehicl e(Ypage 260)
Vehicle lighting
XTurn th ekeyto position 2in th eignition lock.
XChec kthe lighting system wit hthe aid of a
secon dperson .
XReplac edefective bulbs (Ypage 98).
Before drivingo ff
GWARNING
Objects in th edriver's footwell may restrict
th ec learance around th epedal sorb locka
depressed pedal .This jeopardizes th eoper -
ating and roa dsafet yoft hevehicle. There is a
ris kofana ccident.
Stow all objects securel yint he vehicl esothat
they do no tget int othe driver's footwell.
Whe nusingfloormats or carpets, mak esure
that they are properly secured so that they do no tslip or obstruct th epedals. Do no tplac e
several floormats or carpet sontopof on e
another.
GWARNIN G
Unsuitable footwear can hinder correc tusage
of th epedals, e.g. :
Rshoes withthick sole s
Rshoes wit hhigh heel s
Rslippers
There is ariskofana ccident.
Wear suitable footwear to ensur ecorrect
usage of th epedals.
120Driving
Driving and parking
Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start.
The starter motor can be
heard.There isamalfunction in the fuel supply.
XTurn the key back to position 0in the ignition lock before attempting
to start the engine again.
XStart the engine again.
Please bear in mind that lengthy and frequent startin gattempt swill
drain the battery.
If the engine does not start after several attempts:
XConsult aqualified specialist workshop.
The engine does not
start.
The starter motor can be
heard. The reserve fuel
warning lamp is lit and
the fuel gage is at 0.The fuel tank has been run dry.
XRefuel the vehicle.
The engine does not
start.
The starter motor cannot
be heard.The on-board voltage is too low. The battery is too weak or discharged.
XJump-start the vehicle (Ypage 262).
If the engine cannot be jump-started, the starter motor is faulty.
XConsult aqualified specialist workshop.
The engine does not
start.
The starter motor cannot
be heard.The battery is discharged or faulty.
XCheck the battery for damage.
XCharge the battery (Ypage 253).
The engine is not running
smoothly and is misfir-
ing.There is amalfunction in the engine electronics or amechanical com-
ponent of the engine management system.
XOnly depress the accelerator pedal slightly.
Unburnt fuel may otherwise get into the catalytic converter and
damage it.
XHave the cause rectified immediately at aqualified specialist work-
shop.
Automatic transmission
Important safety notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
ar isk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate.
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away.T here isarisk of an
accident.
Automatic transmission125
Driving and parking
Z
The rear view camera may show obstacles in
perspectival distortion, incorrectly or not at all.
The rear view camera cannot display all objects
located very near and/or under the rear
bumper. It does not warn you ofacollision, per-
sons or objects.
Under the following circumstances, the rear
view camera will not function, or will function in
al imited manner:
Rif the tailgate or rear door is open
Rif it is raining very heavily or snowing, or it is
foggy.
Rat night or in very dark places
Rif the camera is exposed to very bright light.
White lines may appear in the camera image.
Rif the area is lit by fluorescent light or LED
lighting. The camera image may flicker.
Rif the camera lens fogs up, e.g. when driving
into aheated garage in winter, causing arapid
change in temperature.
Rif the camera lens is dirty or obstructed.
Observe the notes on cleaning (Ypage 257).
Rif the rear of the vehicle is damaged. In this
case, have the camera position and setting
checked at aqualified specialist workshop.
Do not use the rear view camera in these situa-
tions. You could otherwise injure others or dam-
age object sand the vehicle while parking and
maneuvering.
The field of vision and other functions of the rear
view camera may be restricted due to additional accessories on the rear of the vehicle (e.g.
license plate holder, rear-mounted bicycle
rack).
Guide lines are alwayss hown at road level. In
trailer mode, the guide lines are shown at the
level of the trailer coupling.
If you change wheel size, make sure they corre-
spond to the correctw heel size category
(
Ypage 267). If the category is changed without
recoding the control units in the vehicle, the rear
view camera cannot be precisely calibrated. The
guide lines at road level or at the level of the
trailer tow hitch will not be displayed correctly.
In vehicles with atailgate, the rear view camera
is protected from raindrops and dust by means
of aflap. When the rear view camera is activa-
ted, this flap opens.
The flap closes again when:
Ryou have finished the maneuvering process
Ryou switch off the engine For technical reasons, the flap may remain open
briefly after the rear view camera has been
deactivated.
Switching the rear view camera on or
off
XTo switch on: make sure that the key is in
position 2in the ignition lock.
XShift the transmission to position R.
On vehicles with atailgate, the rear view cam-
era flap opens. The audio display shows the
area behind the vehicle. The rear area shown
is divided by guide lines.
In vehicles with atrailer coupling installed, the
function mode of the rear view camera can be
switched over when the trailer is reached. The
rear view camera then changes the viewing
angle and shows alocating aid for the ball cou-
pling of the trailer tow hitch to help reach the
drawbar.
XTo switch function mode: select and con-
firm "Reverse parking" function :or "Cou-
pling up atrailer“ function ;using the audio
system control knob.
Information on the audio system control knob
can be found in the separate operating
instructions.
The symbol of the selected function is high-
lighted.
XTo switch off: shift the transmission to posi-
tion Nor D.
The dynamic guide lines are hidden and after
about 15 sthe rear view camera switches
itself off.
or
XDrive forwards more than about 30 ft (10 m).
or
XDrive forwards faster than 6mph (10 km/h) .
Driving system s159
Driving an dparking
Z
RWhen driving withatrailer, check at regular
intervals that the load is secured and that the
brakes and lights are working.
RBear in mind that the handling will be less
stable when towing atrailer than when driving
without one. Avoid sudden steerin gmove-
ments.
RThe vehicle/trailer combination is heavier,
accelerates more slowly and has adecreased
gradient climbing capability and alonger
braking distance.
It is more susceptible to crosswinds and
requires cautious steering.
RIf possible, do not brake suddenly, but rather
moderately at first so that the trailer can acti-
vate its brakes. Then increase the forceont he
brake pedal.
RIf the automatic transmission repeatedly
shifts between gears when driving on inclines,
restrict the shift range. Select shift range 4,3,
2 or 1.
Drivin ginal ow gear and at alow speed
reduces the risk of damaging the engine.
RWhen driving on adownhill gradient, shift to a
low gear and take advantage of the engine's
braking effect.
Avoid continuous brake application as this
may overheat the vehicle brakes and, if instal-
led, the trailer brakes.
RIf the coolant temperature increases dramat-
ically while the air-conditionin gsystem is
switched on, switch off the air-conditioning
system.
Coolant heat can also be dissipated by
switchin gthe airflow and the temperature of
the air conditioning to the maximum level.
Open the windows if necessary.
RWhen overtaking, pay particular attention to
the extended length of your vehicle/trailer
combination.
Due to the length of your vehicle/trailer com- bination you need an additional distance
before you can return to your original lane.
Uncoupling atrailer
GWARNING
If you uncouple atrailer with the overrun
brake engaged, you could trap your hand
between the vehicle and the trailer drawbar.
There is arisk of injury.
Do not uncouple atrailer if the overrun brake
is engaged.
!Do not disconnect atrailer with an engaged
overrun brake. Otherwise, your vehicle could
be damaged by the rebounding of the overrun
brake.
XMake sure that the selector lever of the auto-
matic transmission is in position P.
XEngage the vehicle's parking brake.
XClose all doors.
XApply the parking brake of the trailer.
XIn addition, secure the trailer against rolling
away withawheel chock or similar object.
XRemove the trailer cable and safety chains
and decouple the trailer.
Permissible trailer loads and trailer
drawbar noseweights
Weight information
!For vehicles with apermissible gross vehicle
weight of 6724 lbs (3050 kg), the permissible gross combination weight is less than the sum
of the permissible gross vehicle weight plus
the permissible trailer load. Exceeding the
permitted gross combination weight could
damage the powertrain ,transmission or
trailer tow hitch.
If either the vehicle or the trailer is fully laden,
the permitted gross vehicle weight or the per- mitted trailer load values are reduced accord-
ingly. In this case, you may only partially load
the trailer or the vehicle.
The gross trailer weight (GTW) is calculated by
adding the weight of the trailer to the weight of
the load and equipment. The permissible gross
trailer weight is 5000 lbs (2268 kg).
The maximum noseweight of the trailer drawbar
on the ball coupling is 500 lbs (227 kg). The
actual noseweight may not exceed the value
given on the identification plates of the trailer
tow hitch or the trailer. If the values vary, the
lowest value alwaysa pplies.
The gross combination weight rating (GCWR) is
calculated by adding the gross weight of the
trailer to the gross vehicle weight including a
166Towing atrailer
Driving and parking
Display messagesPossible causes/consequences andMSolutions
ÒThe tailgateisopen.
XClos ethe tailgate.
ÑThe rear door is open .
XClosethe rear door(s).
ÓAn additional warning tone sounds. The hoo disopen.
GWARNIN G
The open hoo dmay then bloc kyour vie wwhen th evehicl eisinm otion.
There is ariskofana ccident.
XStop thevehicl eimmediately, payin gattention to roa dand traffic
conditions.
XSecur ethe vehicl etopreventitfromr ollin gaway (Ypage 132).
XClosethe hood.
CAn additional warning tone sounds while th evehicl eisinm otion.The
display shows th eopen door(s).
XClos eall doors.
Ð
Power Steering Mal ‐function See Oper.Manual
An additional warning tone sounds. The steering powe rassistanc e
could be malfunctioning .You may need to steer mor eforcefully.
XCarefully continu etoaqualified specialist workshop and hav ethe
steering checke dimmediately.
Â
Obtain aNew Key
The ke yneeds to be replaced.
XVisit aqualified specialist workshop .
Phone No ServiceYour vehicleisoutside th enetwork provider' stransmitter/receiver
range.
¥
Check Washer Fluid
The washer flui dlevel in th ewasher flui dreservoir has dropped belo w
th em inimum .
XAddw asher flui d(Ypage 246).
Indicatorand warning lamps in th einstrume nt cluster
Generaln otes
Whe nswitching on th eignition ,som esystems carry out aself-test .Som eindicator and warning
lamp smay temporarily tur nonorstart to flash. This is no tanindication of any problem .Onlyw hen
these indicator and warning lights tur nonorstart flashin gafter th eengineh as started or during th e
journey has amalfunction occurred .
218Indicator and warning lamps in th einstrument cluster
On-board computera nd displays
Engine
Warning/
indicator
lampNSignaltype
Possible causes/consequences and M
Solutions
;NThe yellow CheckE nginew arning lamp lightsupw hile theengine is running.
Therem ay beamalfunction, for example:
Rin th eengine management
Rin th etransmission management
Rin th efuel injection system
Rin th eexhaust system
Rin th eignition system (for vehicle swithagasoline engine)
Rin th efuel system
The emission limit values may be exceeded and th eengine may be runnin gin
emergency mode.
XHav ethe vehicle checked as soon as possible at aqualified specialist workshop.
æNThe yellow reservef uel warning lamp is on while th eengine is running.
The fuel leve lhas dropped to th ereserver ange.
XRefuel at th enearest gas station.
?NThe red coolant warning lamp comes on while th eengine is running.
On vehicle swithout steering wheel buttons, th ecoolant temperatur egage is at the
start of th ebar display (
Ypage 172).
On vehicle swith steering wheel buttons ,the coolant temperatur egage is at the
start of th escale in th einstrumentc luster(
Ypage 37).
The temperatur esensor for th ecoolant temperatur egage is faulty.
The coolant temperatur eisnolonger beingm onitored. Thereisar isk of engine
damag eifthecoolant temperatur eistoohigh.
XStop th evehicle immediately, payinga ttention to road and traffic conditions,
and switch off th eengine .Don otcontinue driving unde rany circumstances.
XSecure th evehicle to prevent it from rolling away (Ypage 132).
XConsult aqualified specialist workshop.
Indicator and warning lamps in th einstrumen tcluster223
On-boardc omputer and displays
Z