Display messages(vehicle with-
ou tsteering whee lbuttons )........... 199
Function/note s............................. 149
Authorized workshop
see Qualifie dspecialist workshop
AUTO lamp
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 195
AUTO lights
Displa ymessages (vehicle with
steering wheelb uttons) ................. 209
see Lights
Automatic car was h(care) ............... 254
Automatic climate control
see Climate control
Automatic engine start (ECO start/
stopf unction) .................................... 123
Automatic engine switch-off (ECO
start/stopf unction).......................... 123
Automatic headlamp mode ................ 93
Automatic locking ............................... 72
Automatic transmission
Accelerator peda lposition ............. 129
Changing gea r............................... 127
DIREC TSELECT lever ..................... 126
Displa ymessage ............................ 217
Driving tip s.................................... 129
Emergency running mod e.............. 131
Engaging drive position .................. 126
Engaging neutral ............................ 126
Engaging reverse gea r................... 126
Engaging the park position ............ 126
Gearshift recommendation ............ 130
Important safety notes .................. 125
Kickdown. ...................................... 129
Manua lshifting .............................. 130
Overview ........................................ 125
Problem (malfunction) ................... 131
Progra mselector button ................ 129
Rocking the vehicl efree ................ 130
Shift ranges ................................... 128
Starting the engine ........................ 121
Steering wheelp addleshifters ...... 130
Trailer towing ................................. 130
Transmission oilc hange ................ 299
Transmission position display
(DIRECT SELECT lever) ................... 127 Transmission positions .................. 127
Transmission progra
mdisplay ....... 127
T ra
nsmission programs ................. 128
Automatic transmissio nemer-
gencym ode....................................... 131
Axle load, permissible( trailertow-
ing) ...................................................... 305
B
Backup lamp
Displa ymessages (vehicle with
steering wheelb uttons) ................. 210
Backup lamps
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 196
Replacing bulb s............................. 101
BAS (Brake Assist System)
Function/note s................................ 63
Battery (SmartKey)
Checking .......................................... 69
Important safety notes .................... 69
Replacing ......................................... 69
Battery (vehicle)
Care ............................................... 253
Charging ........................................ 253
Connecting and installing .............. 251
Disconnecting and removing ......... 250
Displa ymessages (vehicle with
steering wheelb uttons) ................. 211
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 197
Important safety notes .................. 248
Jump starting ................................. 262
Location ......................................... 250
Before driving off
Important safety notes .................. 120
Belt
see Seatb elts
Bicycle rack ....................................... 238
Blind SpotA ssist
Activating ....................................... 147
Activating/deactivating (vehicle
with steering wheelb uttons) ......... 184
Collision warning ........................... 147
Displa ymessage ............................ 215
Important safety notes .................. 145
Monitoring rang eofthe sensors .... 146
4Index
Notes/function .............................. 145
Trailer towing .................................147
Warning displa y............................. 146
Blower
see Climate control
Bluetooth
®Audio ............................... 181
Brake
Displa ymessage (vehicle without
steering wheelb uttons) ................. 189
Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Checking the level ......................... 245
Displa ymessage (vehicle with
steering wheelb uttons) ................. 206
Displa ymessage (vehicle without
steering wheelb uttons) ................. 192
Note s............................................. 300
Brake forc edistribution
see EBD (electroni cbrake force
distribution)
Brake lamps
Displa ymessages (vehicle with
steering wheelb uttons) ................. 209
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 195
Replacing bulb s............................. 101
Trailer display messages (vehicle
with steering wheelb uttons) ......... 209
Trailer display messages (vehicle
withou tsteering wheelb uttons) .... 195
Brake pads/linings
New ............................................... 137
Brakes
ABS .................................................. 62
Adaptive Brake Assist .................... 144
Applying the parking brake ............ 133
BAS .................................................. 63
Brake fluid (notes) ......................... 300
Checking brake fluid level .............. 245
Displa ymessage (vehicle with
steering wheelb uttons) ................. 203
EBD .................................................. 63
Hil lstart assis t............................... 122
Important safety notes .................. 136
New brake pads/linings ................ 137 Parking brake (notes) ..................... 137
Riding tip
s...................................... 136
Warning lamp ................................. 220
Breakdown
Vehicl etool kit ............................... 260
se e
Towing away
Buttons
On the instrument cluster .............. 170
On the steering wheel. ................... 175
C
California
Important notice for retail cus-
tomers and lessees .......................... 25
Camera
see Rear vie wcamera
Car
see Vehicle
Car wash
see Care
Care
Carw ash. ....................................... 254
Carpets .......................................... 259
Displa y........................................... 258
Exterior lights ................................ 257
Interior ........................................... 258
Note s............................................. 254
Paint .............................................. 255
Plastic trim .................................... 258
Power washer. ............................... 255
Rear vie wcamera .......................... 257
Roof lining ...................................... 259
Seatb elt. ....................................... 259
Seatc over..................................... 259
Sensors ......................................... 257
Sliding doo r................................... 258
Steering wheel. .............................. 259
Tri mp ieces. ................................... 259
Washing by hand ........................... 255
Washing the engine ....................... 255
Wheels. .......................................... 256
Window s........................................ 256
Wipe rblade s.................................. 256
Carg ocom partment
Options .......................................... 234
Seating ............................................ 85
Index5
LanguageDisplay (vehicle with steering
wheel buttons ).............................. .185
Display (vehicle without steering
wheel buttons) ............................... 173
Lashing points and tie downs
Permissible tensil eloa d. ................ 304
Lashin gstrap
Important safety notes .................. 235
Tensioning strap. ................... 236 ,237
LATCH-type (ISOFIX )child seat
anchors ................................................ 59
License plate lamp
Changing bulb s................................ 98
License plate lamps
Displa ymessages (vehicle with
steering wheelb uttons) ................. 209
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 195
Light sensor
Displa ymessages (vehicle with
steering wheelb uttons) ................. 209
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 195
Lighting
see Lights
Lights
Activating/deactivating the inte-
riorlighting delaye dswitch-off ....... 187
Automati cheadlamp mod e.............. 93
Changing bulb s(halogen head-
lamps ).............................................. 98
Changing bulb s(interior lights )........ 96
Displa ymessages (vehicle with
steering wheelb uttons) ................. 208
Driving abroa d............................... 136
Fog lamps ........................................ 93
Hazard warning lamps ..................... 94
Hig hbeamf lasher. ........................... 94
High-beam headlamp s..................... 94
Important safety notes .................... 92
Light switch ..................................... 92
Low-bea mheadlamp s...................... 93
Parking lamps .................................. 92
Rear fog lamp .................................. 93
Replacing bulb s(halogen head-
lamps ).............................................. 98
Standing lamps ................................ 92 Switching the daytime running
lamps on/of
f(
swi tch) ...................... 93
Sw
itching the exterio rlighting
delaye dswitch-off on/of f(on -
board computer) ............................ 186
Switching the surround lighting
on/of f(on -board computer) .......... 186
Turn signal s..................................... 94
LimitedW arranty................................ 25
Load distribution ............................... 233
Load protection net ........................... 237
Loadin gguidelines ............................ 232
Loadin grails
Maximu mtensile strength ............. 304
Loads
Securing ........................................ 234
Transporting .................................. 232
Locking
see Central locking
Locking (doors)
Emergency locking ........................... 69
Locking centrally
see Central locking
Low-beam headlamps
Displa ymessages (vehicle with
steering wheelb uttons) ................. 208
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 194
Driving abroa d............................... 136
Replacing bulb s............................... 99
Switching on/of f.............................. 93
Lumbar support ................................... 84
M
M+S tires............................................ 269
Maintenance ...................................... 247
Maintenanc epoints unde rthe
hood .................................................... 242
Maximum speed
Speed limitation ............................. 135
Mechanical key
Function/note s................................ 68
Inserting .......................................... 69
Locking vehicl e................................ 69
Removing ......................................... 68
Medi aInterface
Connections ..................................... 40
Index13
Parking brakeDisplay message (vehicle with
steering wheel buttons) ................. 207
Display message (vehicle without
steering wheel buttons) ................. 193
Notes/function .............................. 133
Warning lamp ................................. 133
Parking lamps
Changing bulbs .............................. 100
PARKTRONIC
Deactivating/activating ................. 152
Display messages .......................... 213
Driving system ...............................1 50
Function/notes .............................1 50
Important safety notes .................. 150
Problem (malfunction) ................... 154
Range of the sensors ..................... 151
Roll-back warning .......................... 152
Trailer towing ................................. 153
Warning displa y............................. 152
PASSENGER AI RBAG OFF
Indicato rlam p.................................. 44
Passenger compartmenta ir-condi-
tioning system
see Climate control
Passenger compartmenth eating
see Climate control
Pets in the vehicle ............................... 62
Plasti ctrim (cleaning instruc-
tions) .................................................. 258
Powe rwashers .................................. 255
Powe rwindows
see Sid ewindows
Preparin gfor ajourney
Checks in the vehicl e..................... 120
Visua lcheck of the vehicl eexte-
rio r................................................. 120
Program selecto rbutton .................. 129
Protectio nagainst theft
see ATA (Anti-Theft Alarm system)
Protectio nofthe environment
Genera lnotes .................................. 27
Pulling away
Automati ctransmissio n................. 121
Hil lstart assis t............................... 122Q
QR code
Rescuec ard ..................................... 32
Qualified specialist workshop ........... 29
R
Radiatorcover ..................................... 31
Radio
Selecting astation ......................... 180
see separate operating instructions
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 29
Rain sensor
Setting the sensitivity .................... 101
Setting the sensitivity (vehicle
with steering wheelb uttons) ......... 187
Setting the sensitivity (vehicle
withou tsteering wheelb uttons) .... 174
Reading lamp ....................................... 95
Rear benchs eat
EASY-ENTRY/EXIT feature ............... 86
Genera lnotes .................................. 85
Installation options .......................... 85
Removing/installing (standard
rea rbench seat) ............................... 87
Seata nchorage ................................ 85
Seatr ails .......................................... 85
Seating variants ............................... 85
Rear compartment
Activating/deactivating climate
control ........................................... 110
Seating variants ............................... 85
Setting the ai rvents ...................... 117
Setting the temperature ................ 112
Switching the interio rlighting on/
off .................................................... 96
Rear door
Displa ymessages (vehicle with
steering wheelb uttons) ................. 218
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 200
Important safety notes .................... 78
Indicato rlam p................................ 227
Opening at an angle of 180° or
270° ................................................ 79
16Index
Cleaning .........................................259
Correct usage .................................. 45
Fastening ......................................... 46
Important safety guidelines ............. 45
Introduction ..................................... 44
Releasing ......................................... 47
Warning lamp ................................. 219
Warning lamp (function) ................... 47
Seats
Adjusting (manually). ....................... 84
Adjusting lumba rsuppo rt ................ 84
Adjusting the hea drestraint ............ 88
Armrest ............................................ 89
Cleaning the cove r......................... 259
Correct driver' sseatp osition ........... 83
Important safety notes .................... 83
Seath eating .................................... 89
Selecting gear
see Automati ctransmission
Selecto rlever
Cleaning ......................................... 259
see Automati ctransmission
Sensors (cleaning instructions) ....... 257
Servic ecenter
see Qualifie dspecialist workshop
Servic einterva ldisplay
Calling up the service du edate. ..... 248
Hiding service messages ............... 248
Note s............................................. 247
Servic emenu( on-board com-
puter) .................................................. 184
Servic ephon enumber ...................... 262
Servic eproducts
Brake fluid ..................................... 300
Coolant (engine) ............................ 300
Engine oil. ...................................... 298
Fue l................................................ 296
Important safety notes .................. 295
Power steering fluid ....................... 300
Refrigerant (air-conditioning sys-
tem) ............................................... 301
Transmission oil. .................... 299 ,300
Washe rfluid ................................... 302
Setting the air distribution ............... 113
Setting the airflow ............................ 113 Settings
Factory (vehicle with steering
wheelb uttons) ............................... 187
Factory (vehicle withou tsteering
wh eelb
uttons) ............................... 173
On-b
oard compute r(vehicle with
steering wheelb uttons) ................. 185
On-board compute r(vehicle with-
outs teering wheelb uttons) ........... 173
Side impac tair bag ............................. 49
Side windows
Cleaning ......................................... 256
Convenience closing feature ............ 81
Convenience opening feature .......... 81
Hinged sid ewindow s....................... 80
Important safety information ........... 80
Opening/closing .............................. 81
Overview .......................................... 80
Problem (malfunction) ..................... 82
Resetting ......................................... 81
Signal and ambien tlight
Changing abulb. .............................. 98
Sliding door
Child-proo floc ks .............................. 61
Cleaning ......................................... 258
Important safety notes .................... 73
Indicato rlam p................................ 227
Opening/closing from the inside ..... 74
Opening/closing from the out-
side .................................................. 73
see Electric sliding door
SmartKey
Changing the battery ....................... 69
Changing the programming ............. 68
Checking the battery ....................... 69
Convenience closing fea-
ture .......................................... 81 ,116
Convenience opening feature .......... 81
Door centra lloc king/unlocking ....... 67
Important safety notes .................... 67
Loss. ................................................ 71
Mechanical key ................................ 68
Problem (malfunction) ..................... 71
SmartKey position s(igni tion lock) .. 120
Sno wchains ...................................... 270
Sockets .............................................. 231
Spare wheel
Genera lnotes ................................ 291
18Index
Mountingawheel .......................... 287
Removing awheel .......................... 288
Removing and mounting the spare
wheel ............................................. 292
Snow chains ..................................2 70
Storing ...........................................2 86
Tightening torque. .......................... 289
Wheels ize/tire size ....................... 290
Windo wcurtain air bag
Display message (vehicle with
steering wheel buttons) ................. 208
Display message (vehicle without
steering wheel buttons) ................. 194
Operation ......................................... 50
Windows
see Side windows
Windshield
Cleaning ......................................... 256
Defrosting ...................................... 114
Windshiel dwashe rfluid
Adding ...........................................2 46
Windshiel dwiper
Setting the sensitivity of the rain
sensor (vehicle with steering
wheel buttons) ............................... 187
Setting the sensitivity of the rain
sensor (vehicle without steering
wheel buttons) ............................... 174
Windshiel dwiper
see Windshield
Windshiel dwipers
Problem (malfunction) ................... 106
Rea rwindow wiper ........................ 102
Replacing the wiper blades ............ 103
Switching on/off ........................... 101
Winte rdriving
Slippery road surfaces ................... 138
Snow chains .................................. 270
Winte roperation
General notes ................................ 269
Radiator cover ................................. 31
Winte rtires
M+S tires ....................................... 269
Setting alimit speed. .....................1 35
Wiper blades
Cleaning ......................................... 256
Important safety notes .................. 103
Replacing (rearw indow) ................ 104 Replacing (windshield).
.................. 103
Service indica tor ............................ 103
Wo rk
shop
see Qualifie dspecialist workshop
24Index
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
Have the vehicle checked and repaired immedi-
ately at aqualified specialist workshop. If you
become aware when continuing the journey that
driving safety has been effected, stop as soon as
possible in accordance with the traffic condi-
tions .Insuch cases, consult aqualified special-
ist workshop.
Declaration of conformity
Radio-based vehicle components
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: 1) These
devices may not cause harmful interference. 2.
This device must accept any interference
received, including interference that may cause
undesired operation. Changes or modifications
not expressly approved by the party responsible
for complianc ecould void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: 1) These devices may not
cause interference, and 2) these devices must
accept any interference received, including
interference that may cause undesired opera-
tion of the device".
Diagnostics connection
The diagnostic sconnection is only intended for
the connection of diagnostic equipment at a
qualified specialist workshop.
GWARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As aresult,
the operating safety of the vehicle could be
affected. There is arisk of an accident.
Do not connect any equipment to adiagnos-
tics connection in the vehicle.
Changing the engine power output
!
Increases in engine power can:
Rchange the emission values
Rcause malfunctions
Rcause consequential damage
The operating reliability of the engine is not
guaranteed in all cases.
An ytamperin gwith the engine management
system in order to increase the engine power
output will lead to the loss of the New Vehicle
Limited Warrant yand other warranty entitle-
ments.
If you sell the vehicle, inform the purchaser
about the changes to the engine power output of
the vehicle. If you do not inform the buyer, this
may constitut eapunishable offense under
national legislation.
Qualified specialist workshops
AM ercedes-Benz Commercial Van Center is a
qualified specialist workshop.
Aq ualified specialist workshop has the neces-
sary specialist knowledge, tools and qualifica-
tions to correctly carry out the work required on
the vehicle.
This is especially the case for work relevant to
safety. Observe the notes in the Maintenance or
ServiceB ooklet.
The following work should alwaysbec arried out
at qualified specialist workshop:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Rmodifications as well as installations and
alterations
Rwork on electronic components
Mercedes-Benz recommends that you use a
Mercedes-Benz Commercial Van Center.
!Only have work carried out on the engine
electronics and its associated parts, such as
control units, sensors, actuatin gcomponents
and connecto rleads, at aqualified specialist
workshop. Vehicle componentsm ay other-
Introduction29
Z
Please observe the information concerning
Mercedes-Benz Genuine Parts (Ypage 31).
You can obtain further information from any
Mercedes-Benz Commercial Van Center.
GWARNING
The function of systems or components can
be affected by conversions or modifications
to the vehicle. They might not function prop-
erly anymore and/or jeopardize the opera-
tional safety of the vehicle. There is an
increased risk of an accident and injury.
Conversion sormodification sshould always
be carried out at qualified specialist work-
shop.
If you inten dtomake modification stoyour vehi-
cle, we strongly recommend that you contact
the distributor named on the inside of the front
cover. There you will receive all the necessary
information and acharge may be levied.
You alone accept the responsibility if body man-
ufacturers or dealers make modification sthat
affect the final certification of the engine, the
vehicle or the equipment. This also applies to
the identification and documentation of modifi-
cation stothe affected vehicle components.
You are responsible for certification and confir-
mation that:
Rall the applicable standards and regulations
that are affected by the vehicle modification
are met
Rthe modified vehicle fulfills the vehicle safety standards and emissions laws and regula-
tions
Rthe modification sorinstallation of accesso-
ries does not affect the safety of the vehicle
We are not responsible for the final certification,
product liability or warranty claims which result
from the modifications. This applies to:
Rthe modified components ,assemblies or sys-
tems
Rany resulting noncompliance with any of the
emissions laws and regulations or the motor
vehicle safety standards
Rany consequences arising from the changes
that make the vehicle less safe or even render it defective
We do not assume responsibility as the final-
stage manufacturer or for the consequential
product liability.
Notes on the radiator
Even seemingly small changes to the vehicle,
such as attaching aradiator trim for winter driv-
ing, is not permitted. Do not cover up the radi-
ator. Do not use thermal mats, insect protection
covers or anything similar.
Otherwise, the values of the diagnostic system
may be affected. Some of these values are
legally prescribed and must alwaysbec orrect.
Genuine Mercedes-Benz parts
!
Air bags and Emergency TensioningD evi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
HEnvironmenta lnote
We supply reconditioned assemblies and
parts which are of the same quality as new
parts. The same New Vehicle Limited War-
rantya pplies as for new parts.
The operating safety of the vehicle could be
jeopardized if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz.T his
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Only use genu-
ine Mercedes-Benz parts or parts of equal qual-
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Introduction31
Z