2016 MERCEDES-BENZ METRIS service interval

Customer Assistance Center
(CAC).................................................... .30
Customer Relation sDepartment .......3 0
D
Dashboar d
see Cockpit
Dashboar dlighting
see Instrumen tcluster lighting
Dat a
see Technica ldata
Dat e
Settin g(vehicle wit hsteerin g
whee lbuttons ).............................. .186
Setting (vehicle without steering
wheel buttons) ............................... 175
Daytime runningl amp mode
see Daytime running lamps
Daytime runningl amps
Changing bulbs .............................. 100
Display messages (vehicle with
steering wheel buttons) ................. 210
Display messages (vehicle with-
out steering wheel buttons) ........... 196
Switching on/off (switch) ................ 93
Dealership
see Qualified specialist workshop
Declarations of conformity ................. 29
Delaye dswitch-off
Exterior lighting (on-board com-
puter) ............................................. 186
Interior lighting .............................. 187
Diagnostic sconnection
Operating safety and vehicle
approval ...........................................2 9
Digital speedomete r
Displayin g(vehicle wit hsteerin g
whee lbuttons ).............................. .178
Displaying (vehicle without steer-
ing wheel buttons) ......................... 172
DIRECT SELEC Tlever
Automatic transmission ................. 126
Display
Function/notes (vehicle with
steering wheel buttons) ................. 176
Function/notes (vehicle without
steering wheel buttons) ................. 170 Permanent displa
y(vehicle with
steering wheel buttons) ................. 185
Permanent displa y(vehicle with-
out steering wheel buttons) ........... 174
see Warning and indicator lamps
Display messag e(vehicle with
steering wheel buttons)
Safety systems .............................. 203
Servi ce

intervald isplay.................. 247
Display messag e(vehicle without
steering wheel buttons)
Safety systems .............................. 189
Service intervald isplay.................. 247
Display messages (vehicle with
steering wheel buttons)
Calling up ....................................... 202
Driving systems .............................2 13
Engine ............................................ 211
Hiding ............................................ 201
Important safety notes .................. 201
Introduction ................................... 201
Key ................................................ 218
Lights ............................................. 208
Setting the language ......................1 85
Tire s............................................... 216
Vehicle ...........................................2 17
Display messages (vehicle without
steering wheel buttons)
Calling up ....................................... 188
Driving systems .............................1 98
Engine ............................................ 197
Hiding ............................................ 188
Important safety notes .................. 188
Introduction ................................... 188
Key ................................................ 201
Lamp s............................................ 194
Setting the language ......................1 73
Tire s............................................... 199
Vehicle ...........................................2 00
Distancer ecorder
Displaying (vehicle with steering
wheel buttons) ............................... 177
Displaying (vehicle without steer-
ing wheel buttons) ......................... 171
Setting the displa yunit (vehicle
without steering wheel buttons) .... 174
Distancew arning (warning lamp) .... 225
Distancew arning function ...............143
8Index

Benz, LLC has beeninformed in writing of
the necessity of such arepair.
(2) the sam edefect or damage, although less
serioust han described in (1) ,has been
repaired at least fou rtimes and Mercedes-
Benz has bee ninformed of the necessity of
such arepai rinw riting.
(3) the vehicle cannot be operate dfor more
than 30 calenda rdaysd ue to repairs result-
ing from the sam eorother majo rdefects or
damage.
Please send written notification to:
Mercedes-Benz USA, LLC
CustomerA ssistance Center
One Mercedes Drive
Montreal ,N07645-0350
Maintenance
The Service and Warranty Information booklet
describes al lthe necessar ymaintenance work
which should be performe datregula rintervals.
Alway sbring the Service and Warranty Informa-
tion booklet with yo uwhent aking the vehicle to
aM ercedes-Benz Commercial Van Center. Your
customer service adviso renters each service
into the Service and Warranty Information book-
let for you.
Breakdown assistance
The Mercedes-Benz Roadsid eAssistance Pro-
gramp rovides yo uwitht echnical assistance in
the case of abreakdown. You rtoll-free calls to
the Roadsid eAssistance Hotline are answered
by ours taff around the clock. 365 days ayear.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
Further information can be found in the
Mercedes-Benz Roadsid eAssistance-Program
brochure (USA) or the "Roadside Assistance"
section of the Service and Warranty Information booklet (Canada). Both are located in your vehi-
cle document wallet.
Change of address or owner
Please use the "Notice of Change of Address"
form in the Service and Warranty Information booklet to infor
musofachangeofa ddress, or
simplyp hone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCede s(1-800-367-6372) or
Customer Servic e(Ca nada )on
1-800-387-0100 .Thise nables us ,ifnecessary,
to contact yo uatany time.
If yo uselly ou rM ercedes, please leave al lthe
literature in the vehicl esothatiti savailable for
the next owner.
If your vehicl ewaspurchased as ausedv ehicle,
please send us the "Notice of Purchase of Used
Car" from the Service and Warranty Information
bookle torphone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada )on
1-800-387-0100.
Operatin gthe vehicle outside of the
USA and Canada
Whe ntraveling abroa dwithy ourv ehicle,
observe the following points:
RService facilities or replacement parts may
not be available immediately.
RUnleade dfuelfor vehicles with acatalytic
converter may not be available .Leade dfuel
can cause damag etothe catalytic converter.
RThe fue lmay have aconsiderably lower
octane rating. Unsuitabl efuelcan cause
engine damage.
Certai nMercedes-Benz model sare available in
Europe throug hourEuropean Delivery Program.
Please consult aMercedes-Benz Commercial
VanC enter for further information, or write to
one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montreal, N07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
26Introduction

Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Raregularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain asafe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental issues and recommen-
dations
When prompted by this Operator's Manual to
dispose of materials, please try to regenerate
and recycle these materials. Observe all rele-
vant environmental guidelines and regulations
when disposing of materials. This helps to pro-
tect the environment.
Operating safety and vehiclea pproval
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is arisk of an accident.
Alwaysh ave the prescribed service/mainte-
nance work as well as any required repairs
carried out at aqualified specialist workshop.
Air bags and pyrotechnic EmergencyT ensioning
Devices (ETDs) contain perchlorate material,
which may require special handling and regard
for the environment.T he guidelines must be
observed during disposal.
In California, you can find more information on
the Internet at www.dtsc.ca.gov.
Notes on operating the vehicle
There isarisk of damage to the vehicle if:
Rthe vehicle makes contact with the ground,
e.g. on ahigh curb or aloose road surface
Ryou drive too quickly over an obstacle, e.g. a
curb or apothole
Raheavy object hits the underbody or chassis
component
In these or similars ituations, the vehicle body/
frame, the underbody,c hassis components,
wheels or tires could be damaged even if this is
not visible from the outside. Components that
have been damaged in this way can unexpect-
edly fail or no longer be able to assimilate the
loads occurring in the event of an accident. If the underbody paneling is damaged,f lammable
material, such as leaves, grass or twigs, could
collect between the underbody and underbody
paneling. These materials could ignite if they
remain in contact with hot componentsoft he
exhaust system for an extended period.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is arisk
of fire.
28Introduction

Alwaysusethe hands-free system for telephon-
ing whil edriving .Onlyu sethe telephone if road
traffic conditions permit. If thisisn ot the case,
pull ove rtoasafel oc ation before using the tele-
phone.
Bea rinm ind thatata speed of just30mph
(approximately5 0km/h), your vehicl eiscov-
ering adistance of 44 fee t(approximately 14 m)
every second.
Drive sensibly –save fuel
In order to save fuel, observe the following tips:
XThe tires should alwaysbei nflated to the rec-
ommended tire pressure.
XRemove unnecessary loads.
XRemove roof carriers when they are not nee-
ded.
XWarm up the engine at low engine speeds.
XAvoid frequent acceleration or braking.
XHave all maintenanc ework carried out as
indicated by the servicei ntervals in the Main-
tenance Booklet or by the servicei nterval dis-
play.
Fuel consumption also increases when driving in cold weather, in stop-start traffic and in moun-
tainous terrain.
Overrun cutoff
If you are in overrun mode and take your foot off
the accelerator pedal, the fuel supply is cut off
when the engine speed is out of the idle speed
control range.
Drinking and driving
GWARNING
Drinking and driving and/or takin gdrugs and
driving are very dangerous combinations.
Even asmall amount of alcohol or drugs can
affect your reflexes ,perceptions and judg-
ment.
The possibility of aserious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is ar isk of fatal injury. Thereforen ever leave
the engine running in enclosed spaces with-
out sufficien tventilation.
Certain engine systems are designed to keep
the level of poisonous substances in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the man-
ufacturer's specifications. An ywork on the
engine should therefore be carried out by quali-
fied and authorized Mercedes-Benz technicians.
The engine settings must not be changed under
any circumstances. In addition, all specific
maintenanc ework must be carried out at regu-
lar intervals and in accordance with the service
requirement softhe dealer listed here on the
inside title page. Details can be found in the
Maintenance Booklet.
Speed limiter
GWARNING
Exceeding the stated tire load-bearing capa-
city and the approved maximum speed could
lead to tire damage or the tire bursting. There is ar isk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load ratin gand speed ratin grequired for
your vehicle.
As the driver, you must be aware of the maxi-
mum design speed of the vehicle and the maxi- mum permissible speed based on the tires (tire
and tire pressure). In particular, also observe the tire approval regulations for each country.
You must, under no circumstances, exceed the
speed limit for the tires specified by the speed
index. The speed ratin gisstated in the tire
tables (
Ypage 291).
You can permanently limit the maximum speed
of your vehicle, e.g. for driving on winter tires.
Driving tips135
Driving and parking
Z

message with3,the display shows the next
submenu.
XPress forg to activate or deactivate ESP.
XPress 3to confirm.
The next submenu is shown in the display.
If the å warning lamp in the instrument
cluster lights up when the vehicleisr eadyto
drive, ESP
®is deactivated.
Observe the informatio nonwarning lamps
(
Ypage 221) and display messages
(Ypage 193).
Setting the sensitivity of the rain sensor
The vehiclem ust be stationary .Use the buttons
in the instrument cluster.
XPress Èto select the Settingsmenu.
XPress3to select the Rain Sensorsub-
menu.
The display shows the current sensitivity set-
ting.
XPress forg to select the Low,Standardor
Sensitivesetting. This setting controls the
rain sensor's sensitivity to precipitation. The
windshieldw iper willthen wip emore or less
frequently at the same precipitation intensity.
XPress 3to confirm.
The next submenu is shown in the display.
You can find further informatio nunder "Wind-
shiel dwiper" (
Ypage 101).
Activating/deactivatin gATTENTION
ASSIST
The vehiclem ust be stationary .Use the buttons
in the instrument cluster.
XPress Èto select the Settingsmenu.
XPress3to select the Attention Assistsubmenu.
The display shows the current status.
If theAttention Assist Inoperative
message is shown in the display ,ATTENTION
ASSIST is not available due to amalfunction
and is deactivated. If you confirm the mes-
sage with 3,the display shows the next sub-
menu.
XPress forg to activate or deactivate
ATTENTION ASSIST.
XPress 3to confirm.
The next submenu is shown in the display. Further informatio
ncan be found under "ATTEN-
TION ASSIST" (
Ypage 149).
Selecting the permanent display func-
tion
With the Permanent Display:function, you
can switch the display in the header between
outsid etemperature and speed.
If the display shows the speed in the header, the
outsid etemperature is shown with the odome-
ters (
Ypage 171).
The additional speedometer unit in the header is
alway sinverse to the speedometer unit.
The vehiclem ust be stationary .Use the buttons
in the instrument cluster.
XUsing Èselect the Settingsmenu.
XUsing3select the Permanent Display:submenu.
The display indicates the selected setting of
Outside Temp.
orSpeedometer.
XChange the setting by pressing forg.
XPress 3to confirm.
The next submenu is shown in the display.
Selecting the unit for the distance
In the Distance Unit:submenu, you can
select whether the display shows certain infor-
mation in kilometers or miles.
The vehiclem ust be stationary .Use the buttons
in the instrument cluster.
XPress Èto select the Settingsmenu.
XPress3to select the Distance Unit:sub-
menu.
The display indicates the selected setting of
km
or Miles.
XChange the setting by pressing forg.
XPress 3to confirm.
The display shows the next submenu or the
Settings
menu again.
The selected distance units are used for the dis- plays:
RDigital speedometer
ROdometer and trip odometer
RTrip computer
RRange
RCurrent consumption
RCruise control
RService intervals
174On-board computer (vehicles without steerin gwheel buttons)
On-board computer and displays

Depending on the vehicle’sequipment ,you have
the following options in the Servicemenu:
RCalling up displaymessage sinthe message
memory (Ypage 202)
RRestartin gthe tire pressure loss warning sys-
tem or checking the tire pressure electroni-
cally (
Ypage 274)
RCalling up the servic eduedate (ASSYST
PLUS) (Ypage 248)
Settings menu
Introduction
Depending on the vehicle’ sequipment ,you have
the following options in the Settingsmenu:
Rchanging the displayoptions in the Inst.Clustersubmenu (Ypage 185)
Rchanging the time and date in the Time/Datesubmenu (Ypage 186)
Rchanging the exteriorand interio rlighting set-
ting sint heLightssubmenu (Ypage 186)
Ractivating/deactivating or adjusting vehicle
functions in the Vehiclesubmenu
(Ypage 187)
Rresetting the settings to FactorySetting(Ypage 187)
Instrument cluste rsubmenu
Selecting the uni tfor the distance
With the DisplayUnitS peed-/Odometer:function, yo ucan select whether the display
shows certain informatio ninkilometers or
miles. Using the steerin
gwheel buttons
XPress =or; to select the Settingsmenu.
XPress:or9 to select Inst. Clus‐ter.
XPressato confirm.
XPress :or9 to select the DisplayUnitSpeed-/Odometer:function.
The displa yindicates the selected kmor
Milessetting.
XPress ato change the setting.
The uni tfor the distance will be selecte dfor:
RDigita lspeedom eterint heTripmenu
ROdometer and trip odometer
RTripc omputer
RCurrent consumption and range
RNavigation instructions in the Navimenu
RCruise control
RService intervaldisplay
Settingthe display language
Using the steerin gwheel buttons
XPress =or; to select the Settingsmenu.
XPress:or9 to select Inst. Clus‐ter.
XPressato confirm.
XPress :or9 to select Language:.
The displa yshows the current languag eselec-
tio nfor al ldisplay messages.
XPressato change the setting.
XPress :or9 to select the desired lan-
guage.
XPress the abutton to save the selection.
Selecting the permanent display function
Using the Permanent Display:function, you
can switch the displa yinthe header between
outside temperatur eand speed.
If the displa yshows the spee dinthe header, the
displa yshows the outside temperatur ewitht he
odometers (
Ypage 177). The additional speed-
ometer uni tinthe header is always invers eto
the speedomete runit.
On-board computer (vehicle swiths teering whee lbuttons)18 5
On-board computera nd displays
Z

GWARNING
The brake flui dconstantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid. If the boiling point of the brake
flui dist oo low ,vapo rpockets may form in the
brake system when the brakes are applied
hard .This would impair braking efficiency.
There is arisk of an accident.
You should have the brake flui drenewe dat
the specified intervals.
!If the brake flui dlevelint he brake flui dres-
ervoir has fallen to the MIN mark or below,
check the brake system immediatel yfor
leaks. Also check the thickness of the brake
linings. Visi taqualified specialist workshop
immediately.
Do not add brake fluid. This does not correct
the malfunction.
!Brake flui dcorrodes paint, plastic and rub-
ber. If paint, plastic or rubber has come into
contact with brake fluid, rinse with water
immediately.
Have the brake flui drenewe devery 2years at a
qualified specialist workshop. Observe the infor-
mation regarding brake flui dinthe "Service
products and capacities" section (
Ypag e300).
Check the brake flui dlevelr egularly, e.g. weekly
or when refueling.
Checking the brake fluid level
XStop you rvehicl easf ar awa yfrom traffic as
possible on leve lground.
XSwitch off the engine.
XSecure the vehicletop revent it from rolling
away.
XOpen the hood (Ypag e241).
XCheck the brake flui dlevel.
The brake flui dlevelisa dequate if the leve lis
between the MIN mark and MAX mark on
brake flui dreservoir :.
XClose the hood.
Washer fluid
GWARNING
Opening the hood when the engine is over-
heated or when there is afire in the engine
compartment coul dexpose you to hot gases
or other service products. There is arisk of
injury.
Let an overheated engine cool downb efore
opening the hood. If there is afire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible,l et the engine cool downa nd
touch only the components described in the
following.
GWARNING
Windshiel dwasher concentrate coul dignite if
it comes into contact with hot engine compo-
nents or the exhaust system. There is arisk of
fire and injury.
Make sure that no windshiel dwasher con-
centrate is spilled next to the filler neck.
!Only use washer flui dthat is suitable for
plastic lamp lenses ,e.g. MB SummerFi torMB
WinterFit. Unsuitable washer flui dcoul ddam-
age the plastic lenses of the headlamps.
246Engine compartment
Maintenance and care

Example: washerfluid reservoir
Add windshield washe rconcentrate to the
washe rfluid al lyea rround. Observ ethe infor-
matio nregarding washe rfluid under "Service
Products and Capacities" (
Ypage 302).
Adding washe rfluid
XMixt he washe rfluid to the appropriate mixing
ratio in acontaine rbeforehand.
XOpe nthe hoo d(Ypage 241).
XPull cap :on the washe rfluid reservoir
upwards at the tab.
XAdd the premixe dwashe rfluid.
XPress cap :onto the fille rneck unti lit
engages audibly.
XClose the hood.
Maintenance
General notes
HEnvironmental note
Observ emeasures to protect the environ-
ment when working on the vehicle. Yo umust
observe the legalr equirements when dispos-
ing of servic eproducts, e.g .engine oil. This
also includes al lcomponents, e.g .filters,
which have come into contact with service
products. Any qualified specialist workshop
can provid einformatio nabout this.
Dispose of empty containers, cleaning cloths
and car eproducts in an environmentally
responsibl emanner. Compl ywitht he instruc-
tions for us eofthe car eproducts.
Do not runt he engine for longert hanneces-
sary when the vehicl eisstationary. Before carrying outm
aintenance measures and
repairs, yo umustrea dt he following documents
relating to maintenance measures and repairs:
Rthe applicabl esections of the technica ldoc-
umentation, e.g .the Operator' sManualand
workshop information.
Rregulations such as industria lsafety regula-
tions and accident prevention regulations.
While working under the vehicle, yo umust
secur ethe vehicl eonjack stands with sufficient
load capacity.
Never us eavehicl ejack instea dofstands. The
jack is designe donlytor aisethe vehicl efor a
short time when changing awheel .Itisn ot
s ui

te df or performing maintenance work under
the vehicle.
Please also refer to the notesa boutqualified
specialist workshops(
Ypage 29).
The scop eand regularity of the inspectio nand
maintenance work primaril ydepen dont he
ofte ndiverse operating conditions. Specialist
knowledg ebeyond the scop eofthisOperator's
Manua lisrequired when carrying outt esting
and maintenance work. Thi sworks houl donlyb e
carrie doutby trained staff.
The vehicl eMaintenance Bookle tdescribe sthe
scop eand frequency of maintenance work and
contains additional notes on the Limite dWar-
ranty. Yo uwillf ind informatio nabout service
products approved by Mercedes-Benz and
capacitie sunder "Service products and capaci-
ties" (
Ypage 295)
Maintenance services must be carrie doutin
accordance with the provisions and recommen-
dations in the Maintenance Booklet. Not doing
so could voi dthe warranty claim and lead to
refusal of goodwil lgestures afte rthe manufac-
turer hass ubmitted adamag ereport.
Observ ethe informatio nunder "Mercedes-Benz
genuine parts" (
Ypage 31).
Service interval display
General notes
The servic eintervald isplay informs yo uofthe
next servic eduedate. Informatio nonthe typ eof
servic eand servic eintervals can be found in the
Maintenance Booklet.
iThe servic eintervald isplay does not provide
informatio nabout the engine oill evel.T he
Maintenance247
Maintenance and care
Z