If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
R the vehicle locks again
R protection against theft is reactivated
X To lock centrally: press the&button.
The key centrally locks and unlocks the follow-
ing components:
R the doors
R the tailgate
R the fuel filler flap
During unlocking, the turn signals flash once.
During locking, they flash three times.
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated or deactivated using the on-board computer (Y page 253).
Only when all the components have been locked is the visual or audible locking confirmation
issued.
If activated in the multimedia system, the loca-
tor lighting also lights up in the dark (see sepa-
rate operating instructions).
X To open the tailgate automatically from
outside the vehicle:
press and hold theF
button until the tailgate opens.
Vehicles with KEYLESS-GO: X To close the tailgate automatically from
outside the vehicle: if the key is located in
the immediate vicinity of the vehicle, press
the F button on the key.
When the tailgate closes, you can then
release the button. KEYLESS-GO
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a KEY-
LESS-GO key in the vehicle (Y page 150).
Locking and unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you need to carry the
key with you. You can combine the KEYLESS-GO functions with the functions of a conventional
key. Unlock the vehicle by using KEYLESS-GO, for instance, and lock it using the
&button
on the key.
The driver's door and the door at which the han- dle is used must both be closed. The key must be
outside the vehicle. When locking or unlocking
with KEYLESS-GO, the distance between the key and the corresponding door handle must not be greater than 1 m.
KEYLESS-GO checks whether a valid key is in
the vehicle by periodically establishing a radio
connection between the vehicle and the key.
This happens:
R during engine start
R during driving
R when the external door handles are touched
R during convenience closing X
To unlock the vehicle: touch the inner sur-
face of the door handle.
X To lock the vehicle: touch sensor surface :
or ;.
Make sure that you do not touch the inner
surface of the door handle.
X Convenience closing feature: touch
recessed sensor surface ;for an extended
period.
Further information on the convenience closing
feature (Y page 95).
If you pull on the handle of the tailgate, only the luggage compartment of the vehicle is
unlocked.
Deactivating and activating If you do not intend to use a key for an extended
period of time, you can deactivate the KEYLESS-
GO function of the key. The key will then use very
little power, thereby conserving battery power.
For the purposes of activation or deactivation,
the vehicle does not have to be nearby. 82
KeyOpening and closing
X
To deactivate: press the&button on the
key twice in rapid succession.
The battery check lamp of the key flashes
twice briefly and lights up once, then KEY-
LESS-GO is deactivated (Y page 84).
X To activate: press any button on the key.
or X Insert the key into the ignition lock.
KEYLESS-GO and all its associated features
are available again. KEYLESS-GO start function
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a key in
the vehicle (Y page 150). Changing the settings of the locking
system
You can change the settings of the locking sys-
tem. This means that only the driver's door and
the fuel filler flap are unlocked when the vehicle is unlocked. This is useful if you frequently travel
alone.
X To change the setting: press and hold down
the % and& buttons simultaneously
for about six seconds until the battery indica-
tor lamp flashes twice (Y page 84).
If the setting of the locking system is changed
within the signal range of the vehicle, pressing
the & or% button:
R locks or
R unlocks the vehicle
The key now functions as follows:
X To unlock: press the%button once.
X To unlock centrally: press the%button
twice.
X To lock centrally: press the&button. The KEYLESS-GO function is changed as fol-
lows:
X
To unlock the driver's door: touch the inner
surface of the door handle on the driver's
door.
X To unlock centrally: touch the inner surface
of the door handle on the front-passenger
door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles
(Y page 82).
X To restore the factory settings: press and
hold down the %and& buttons simul-
taneously for approximately six seconds until the battery check lamp flashes twice
(Y page 84). Emergency key element
General notes If the vehicle can no longer be locked or
unlocked with the key or with KEYLESS-GO, use
the emergency key element.
If you use the emergency key element to unlock
and open the driver's door, the anti-theft alarm
system will be triggered. Switch off the alarm
(Y page 78).
If you unlock the vehicle using the emergency
key element, the fuel filler flap will not be
unlocked automatically.
X To unlock the fuel filler flap: insert the key
into the ignition lock.
Removing the emergency key element Key
83Opening and closing Z
X
Repeatedly tap the key against your palm until
battery =falls out.
X Insert the new battery with the positive ter-
minal facing upwards. Use a lint-free cloth to
do so.
X Make sure that the surface of the battery is
free of lint, grease and other contamination. X
Insert the front tabs of battery compartment
cover :into the housing and then press to
close it.
X Insert emergency key element ;into the key
(Y page 84).
X Check the function of all key buttons on the
vehicle. Problems with the key
Problem
Possible causes/consequences and
M MSolutions You can no longer lock or
unlock the vehicle using
the key. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 84) and replace it if necessary
(Y page 84).
If this does not work: X Unlock (Y page 89) or lock (Y page 89) the vehicle using the
emergency key element. There is interference from a powerful source of radio waves.
X Unlock (Y page 89) or lock (Y page 89) the vehicle using the
emergency key element. The key is faulty.
X Unlock (Y page 89) or lock (Y page 89) the vehicle using the
emergency key element.
X Have the key checked at a qualified specialist workshop. You can no longer lock or
unlock the vehicle using
KEYLESS-GO. KEYLESS-GO has been deactivated.
X Reactivate KEYLESS-GO (Y page 82). The key battery is discharged or nearly discharged.
X Check the key battery (Y page 84) and replace it if necessary
(Y page 84).
If this does not work: X Unlock (Y page 89) or lock (Y page 89) the vehicle using the
emergency key element. Key
85Opening and closing Z
Problem
Possible causes/consequences and
M
MSolutions There is interference from a powerful source of radio waves.
X Unlock (Y page 89) or lock (Y page 89) the vehicle using the
emergency key element. There is a fault with KEYLESS-GO.
X Lock/unlock the vehicle using the remote control function of the
key.
X Have the vehicle and key checked at a qualified specialist work-
shop.
If the vehicle cannot be locked/unlocked even using the remote con-
trol function:
X Unlock (Y page 89) or lock (Y page 89) the vehicle using the
emergency key element.
X Have the vehicle and key checked at a qualified specialist work-
shop. The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary (Y page 353).
or X Jump-start the vehicle (Y page 354).
or X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The key is in
the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 84) and replace it if necessary
(Y page 84).
If this does not work: X Start your vehicle with the key in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. 86
KeyOpening and closing
Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children.
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked with the key or
with KEYLESS-GO, the double lock function is
activated as standard. It is then not possible to
open the doors from inside the vehicle. You can deactivate the double lock function by deacti-
vating the interior motion sensor (Y page 80).
The doors can then be opened from the inside
after the vehicle has been locked from the out-
side. You can only open the rear doors from
inside the vehicle if they are not secured by the child-proof locks (Y
page 67). The anti-theft
alarm system is triggered if the door is opened
from the inside. Switch off the alarm
(Y page 78). Unlocking and opening the doors
from the inside
For all countries except the United Kingdom: you can open a door from inside the vehicle even
if it has been locked. You can only open the rear doors from inside the vehicle if they are not
secured by the child-proof locks (Y page 67).
If the vehicle has previously been locked from
the outside, opening a door from the inside will
trigger the anti-theft alarm system. Switch off
the alarm (Y page 78).
Only for the United Kingdom: if the vehicle
has been locked with the key from the outside,
the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate the
double lock function by deactivating the interior motion sensor (Y page 80). The doors can then
be opened from the inside after the vehicle has
been locked from the outside. The anti-theft
alarm system is triggered if the door is opened
from the inside. Switch off the alarm
(Y page 78). For all countries except Mexico:
X Pull door handle ;.
If the door is locked, locking knob :pops up.
The door is unlocked and can be opened.
Mexico only: Doors
87Opening and closing Z
Tailgate reversing function
On vehicles with tailgate remote closing feature,
the tailgate is equipped with automatic obstacle
recognition with a reversing function. If a solid
object blocks or restricts the tailgate when auto- matically opening or closing, this procedure is
stopped. If the tailgate is stopped during the
closing procedure, it will open again automati-
cally. The automatic obstacle detection with
reversing function is only an aid. It is not a sub-
stitute for your attention when opening and
closing the tailgate. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. fingers
R over the last 8 mm of the closing path
The reversing feature cannot prevent some-
one being trapped in these situations in par-
ticular. There is a risk of injury.
When closing make sure that no body parts
are in the closing area.
If someone is trapped:
R press the Fbutton on the key or
R pull or press the remote operating switch
on the driver's door or
R press the closing or locking button on the
tailgate or
R pull the handle on the tailgate Opening and closing manually from
outside
Opening X
Press the %button on the key.
X Pull handle :and release it.
The tailgate opens automatically.
Closing X
Pull the tailgate down using recess :.
X Let the tailgate to drop into the lock.
X Lock the vehicle if necessary with the &
button on the key or with KEYLESS-GO.
i If a KEYLESS-GO key is detected in the lug-
gage compartment, the tailgate will not lock. Opening and closing automatically
from the outside
Important safety notes United Kingdom only:
G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the outside, the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate the
double lock function by deactivating the interior
motion sensor (Y page 80). The doors can then90
Luggage compartmentOpening and closing
be opened from the inside after the vehicle has
been locked from the outside. You can only open the rear doors from inside the vehicle if they are
not secured by the child-proof locks
(Y page 67). The anti-theft alarm system is trig-
gered if the door is opened from the inside.
Switch off the alarm (Y page 78).
The anti-theft alarm system is triggered if the
door is opened from the inside. Switch off the
alarm (Y page 78).
All countries: G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the key
R pull or press the remote operating switch
on the driver's door
R press the closing or locking button on the
tailgate
R pull the handle on the tailgate G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing. The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y
page 387).
i Notes on the automatic reversing feature for
the tailgate (Y page 90).
Opening the tailgate automatically You can open the tailgate automatically using
the key or the handle in the tailgate.
X Press and hold the Fbutton on the key
until the tailgate opens.
or X When the tailgate is unlocked, pull the tailgate
handle and let it go again immediately.
or X With the tailgate stopped in an intermediate
position, pull the tailgate upwards.
You can release the tailgate as soon as the
tailgate starts to open.
Closing the tailgate automatically X
To close: press closing button :in the tail-
gate.
or X Press and hold the Fbutton on the key
until the tailgate closes.
You can release the button as soon as the
tailgate starts to close.
or X Pull the tailgate downwards slightly.
You can release the tailgate as soon as the
tailgate starts to close.
Vehicles with KEYLESS-GO: you can close and
lock the tailgate simultaneously. X Press locking button ;in the tailgate.
If a KEYLESS-GO key is detected outside the
vehicle, the tailgate closes and locks. All Luggage compartment
91Opening and closing Z
doors must be shut and the key must be loca-
ted in the vicinity of the tailgate.
i There must not be a key in the ignition lock
in order to open and close the tailgate.
If the tailgate touches an object while closing, the closing procedure is interrupted and the
tailgate reopens.
i If a KEYLESS-GO key is detected in the lug-
gage compartment, the tailgate will not lock. Opening and closing automatically
from the inside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. In addi-
tion, people may be standing in the closing
area or may enter the closing area, e.g. chil-
dren, during the closing procedure. There is a risk of injury.
Make sure that nobody is in the vicinity of theclosing area during the closing process.
Release the remote operating switch imme-
diately if somebody becomes trapped. To re-
open the tailgate pull on the remote operating
switch. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 387). i
Notes on the automatic reversing feature for
the tailgate (Y page 90).
Opening and closing X
To open:pull remote operating switch :for
the tailgate until the tailgate opens.
X To close: turn the key to position 1or 2in the
ignition lock.
X Press remote operating switch for tailgate :
until the tailgate is completely closed.
You can open and close the tailgate from the
driver's seat when the vehicle is stationary and
unlocked. Limiting the opening angle of the tail-
gate
General notes !
Make sure there is sufficient clearance to
open the tailgate fully when setting the open- ing angle. The tailgate could otherwise be
damaged. Ideally, set the opening angle out-
side.
Priming You can limit the opening angle of the tailgate.
This is possible in the top half of its opening
range, up to approximately 10 cm before the
stop.
X To open the tailgate: pull the handle on the
tailgate.
X To stop the opening procedure at the
desired position:
press the closing button in92
Luggage compartmentOpening and closing