
Hybrid drive system
Display messagesPossible causes/consequences andMSolutions
d
VehicleOperationalSwitchtheIgnitionOff Before Exiting
PLUG-IN HYBRID vehicles:
You are exiting the vehicle when it is in a ready-to-drive state. The
READY indicator in the multifunction display is on. A warning tone also
sounds.
If you leave the vehicle:
XSecure the vehicle against rolling away (Ypage 178).
XSwitch off the ignition and remove the SmartKey.
If you do not leave the vehicle:
XSwitch off the electrical consumers, e.g. automatic climate control,
seat heating.
Please note the following: the electrical consumers are supplied by the 12 V battery. If the vehicle is left in a ready-to-drive state for an exten-
ded period, it will switch off once the 12 V battery is almost empty. It
will then only be possible to start the vehicle using a second battery
(jump-starting).
Change the currentdrive programbeforechangingtheoperatingmodeorExit manualdrive program Mbeforechangingtheoperating mode
PLUG-IN HYBRID vehicles:
You have attempted to change the operating mode when in automatic
drive program Sport, Individual (with activated Sport characteristics)
or manual drive program M.
XSelect the Comfort, Slippery or Individual (with activated Comfort or
Eco characteristics) drive program (Ypage 152).
XSelect the preferred operating mode HYBRID,E-MODE,E-SAVE or
CHARGE (Ypage 246).
E-MODE CurrentlyUnavailable
PLUG-IN HYBRID vehicles:
The condition of charge of the high-voltage battery has dropped to the
lower limit and the E-MODEoperating mode has been switched off.
Driving with the internal combustion engine is activated and the oper-
ating mode switches to the basic HYBRIDsetting.
XContinue driving using the internal combustion engine.
You can switch to the E-SAVEorCHARGE operating mode as
required (
Ypage 246).
If you select CHARGE, the high-voltage battery is charged.
Once the charge level display for the high-voltage battery has
increased slightly, you can switch to the E-MODEoperating mode
again.
Display messages299
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
?The hoodis open .
GWARNIN G
The open hoo dmay bloc kyour vie wwhen th evehicl eis in motion .
There is aris kof an accident.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 178).
XCloseth ehood.
CAt least on edoor is open .
A warning tone also sounds.
XClos eall th edoors.
&
Pre-Entry Climat eCtrl. (ViaSmart‐Key )AvailableAgain After EngineStart
PLUG-I NHYBRID vehicles:
Wit hth eengin eswitched off ,you hav eattempte dto switch on th epre -
entr yclimat econtrol mor ethan twice .
XLet theengin erun for te nseconds.
Afte rrunnin gth eengine, th epre-entry climat econtrol is opera-
tional again .
&
Pre-Entry Climat eCtrl. (ViaSmart‐Key )InoperativeHVBatter yLow
PLUG-I NHYBRID vehicles:
The on-boar dvoltag eis to olow. The pre-entry climat econtrol canno t
be switched on .
XDrive foralonger distance.
The battery is bein gcharged. Whe nth econdition of charg eof th e
high-voltage battery is ove rth especified minimum ,pre-entry cli -
mat econtrol is operational again .
Ð
Power Steering Mal‐function See Opera‐tor's Manual
The powersteering is malfunctioning .
A warning tone also sounds.
GWARNIN G
You will need to use mor eforce to steer .
There is aris kof an accident.
XChec kwhether you are able to apply th eextr aforce required.
If you ar eabl eto steer safely:
XDrive on carefully.
XVisit aqualified specialist workshop immediately.
If you ar eunable to steer safely:
XDo no tdrive on .
XConsult aqualified specialist workshop .
Display messages313
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
Phone No ServiceYour vehicleis outside th enetwork provider' stransmitter/receiver
range.
XWait until th emobile phone operational readiness symbol appear s
in th emultifunction display.
¥
Check Washer Fluid
The washer flui dlevel in th ewasher flui dreservoir has dropped belo w
th eminimum .
XAddwasher flui d (Ypage 359).
Wiper Malfunction‐ingThe windshield wiper sare malfunctioning .
XVisitaqualified specialist workshop .
Hazard WarningFlashers Malfunc‐tioning
The hazard warning lamp sare faulty.
XVisit aqualified specialist workshop .
SmartKey
Display messagesPossible causes/consequences and MSolutions
Â
KeyDoesNotBelongto Vehicl e
You haveput th ewrong SmartKey in th eignition lock.
XUse th ecorrec tSmartKey.
Â
Tak eYou rKey fro mIgnition
The SmartKey is in th eignition lock.
XRemove th eSmartKey.
Â
Obtain aNew Key
The SmartKey needs to be replaced.
XVisit aqualified specialist workshop .
Â
ReplaceKey Batter y
The SmartKey battery is discharged.
XChange thebattery (Ypage 81) .
Â
Don't Forget You rKey
The SmartKey is notin th eignition lock. You hav eopened th edriver's
door wit hth eengin eswitched off .
This display message is displayed for amaximum of 60 seconds and is
simply areminder.
XTak eth eSmartKey wit hyou when you leav eth evehicle.
Â
Key Not Detected(whit edisplay message )
The SmartKey is currentl yundetected.
XChange th elocation of th eSmartKey in th evehicle.
If th eSmartKey still canno tbe detected:
XOperat eth evehicl ewit hth eSmartKey in th eignition lock.
314Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
Â
Key Not Detected(reddisplay message )
The SmartKey is no tin th evehicle.
A warning tone also sounds.
If th eengin eis switched off ,you can no longer loc kth evehicl ecen-
trally or start th eengine.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 178).
XLocate th eSmartKey.
Becaus ethere is interferenc efrom astron gsource of radi owaves, th e
ke yis no tdetecte dwhils tth eengin eis running.
A warning tone also sounds.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 178).
XInsertth eSmartKey int oth eignition loc kand bring int oke ymode.
Â
Remove 'Start 'But ‐ton and Insert Key
RThe SmartKey detection function has atemporar ymalfunction or is
faulty.
RThe SmartKey is continually undetected.
A warning tone also sounds.
XInser tth eSmartKey int oth eignition loc kand tur nit to th edesire d
position .
XVisitaqualified specialist workshop .
Warning and indicat orlamps in the instrume nt cluster
General notes
Some systems carry out aself-diagnosis when th eignition is switched on .Therefore ,som eindicator
and warning lamp smay ligh tup or flas htemporarily. This behavio ris non-critical .These indicator
and warning lamp sonly indicat e amalfunction if they ligh tup or flas hafter starting th eengin eor
whils tdriving.
Warning and indicator lamps in the instrument cluster315
On-board computer and displays
Z

Stowage spaces
Important safety notes
GWARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants.
There is a risk of injury, particularly in the
event of sudden braking or a sudden change
in direction.
RAlways stow objects so that they cannot be
thrown around in such situations.
RAlways make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets.
RClose the lockable stowage spaces while
driving.
RStow and secure objects that are heavy,
hard, pointy, sharp-edged, fragile or too
large in the cargo compartment.
Observe the loading guidelines (
Ypage 329).
Glove box
XTo open: pull handle :and open glove box
flap ;.
XTo close: fold glove box flap ;upwards until
it engages.
iThe glove box can be cooled (Ypage 142).
1Glove box unlocked
2Glove box locked
The glove box can be locked and unlocked using the mechanical key.
Partition :for stowing flat objects is located in
the upper section of the glove box. It can be
removed to increase the stowage space in the
glove box.
XTo remove: pull out partition :
XTo install:insert partition :and push it back
until it engages.
Stowage compartment under the arm-
rest
330Stowage areas
Stowage and features

XFold out hook=on the underside of the
cargo compartment floor in the direction of
the arrow.
XAttach hook =to the cargo compartment's
upper seal ?.
XTo close:detach hook =from the cargo
compartment's upper seal ?.
XFasten hook=to the bracket on the under-
side of the cargo compartment floor.
XFold the cargo compartment floor down.
XPress the cargo compartment floor down ;
until it engages.
iTo remove the cargo compartment floor,
undo the press studs below the cargo com-
partment floor. When you re-install the cargo
compartment floor, fasten it with the press
studs.
Locking/unlocking the cargo compart-
ment floor
1Cargo compartment floor unlocked
2Cargo compartment floor locked
The cargo compartment floor can be locked and
unlocked using the mechanical key.
Roof carrier
Important safety notes
GWARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving character-
istics change. If you exceed the maximum roof
load, the driving characteristics, as well as
steering and braking, will be greatly impaired.
There is a risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
!Mercedes-Benz recommends that you only
use roof carriers that have been tested and
approved for Mercedes-Benz vehicles. This
helps to prevent damage to the vehicle.
Position the load on the roof carrier in such a
way that the vehicle will not sustain damage
even when it is in motion.
Depending on the vehicle equipment, ensure
that when the roof carrier is installed you can:
Rraise the sliding sunroof fully
Ropen the panorama roof with power tilt/
sliding panel fully
Ropen the tailgate fully
You will find information on the maximum roof
load in the "Technical data" section
(
Ypage 441).
338Stowage areas
Stowage and features

An incorrectly secured roof carrier or roof load
may become detached from the vehicle. You
must therefore ensure that you observe the roof
carrier manufacturer's installation instructions.
Attaching the roof carrier
XSecure the roof carrier to roof rails:. In
doing so, observe the manufacturer's instal-
lation instructions.
Features
Cup holder
Important safety notes
GWARNING
If you transport objects in the vehicle interior
and these are not adequately secured, they
could slip or be flung around and thereby
strike vehicle occupants. In addition, cup
holders, open stowage spaces and mobile
phone brackets may not always be able to
hold the objects placed in them in the event of
an accident. There is a risk of injury, particu-
larly in the event of sharp braking or sudden
changes of direction.
RAlways stow objects in such a way that they cannot be tossed about in these or similar
situations.
RAlways make sure that objects do not pro-
trude out of the stowage spaces, luggage
nets or stowage nets.
REnsure that closable stowage spaces are
shut before beginning your journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or large objects in
the cargo compartment.
Observe the loading guidelines (
Ypage 329).
!Only use the cup holders for containers of
the right size and which have lids. The drinks
could otherwise spill.
!Do not expose drinks bottles in the cup
holder in the center console to continuous,
strong and direct sunlight. The passenger
compartment in the area of the center con-
sole can otherwise be damaged by the con-
centrated and reflected sunlight.
Do not keep the KEYLESS-GO key in the tem-
perature-controlled cup holder (
Ypage 340).
Otherwise, the KEYLESS-GO key will not be rec-
ognized.
The stowage compartments in the doors provide space for bottles with a capacity of up to
34 fl. oz. (1.0 l).
The bottles are not secured or prevented from
tipping over. Therefore, do not place any open
drink containers in the stowage compartments.
Cup holder in the front-compartment
center console
:Cup holder
;Cover
XTo open: slide cover ;to its foremost posi-
tion.
XTo close: pull cover ;back as far as it will go.
You can remove the cup holder's rubber mat for
cleaning. Clean with clear, lukewarm water only.
Features339
Stowag ean d features
Z

Temperature-controlled cup holder in
the front-compartment center console
:Cup holder
;Residual heat indicator lamp
=Switch
The temperature-controlled cup holder can be
used to keep cold drinks cool and warm drinks
warm.
XTurn the SmartKey to position 2in the ignition
lock.
XTo switch on the cooling function: press
and hold button =until the blue indicator
lamp on the button lights up.
XTo switch on the heating function: press
and hold button =until the red indicator
lamp on the button lights up.
XTo switch off the function: press and hold
button =until the indicator lamp on the but-
ton goes out.
When the heating function is used, the metal
insert of the cup holder is heated. Once a certain
temperature is reached, residual heat indicator
lamp ;lights up. This means that the metal
insert of the cup holder is hot. For this reason,
you must not reach into the cup holder metal
insert.
Do not use hard or sharp objects to clean the
cup holder. Use only a soft cloth to clean it.
Cup holder in the rear seat armrest
!Do not sit on or support your body weight on
the rear seat armrest when it is folded down,
as you could otherwise damage it.
XFold down the rear seat armrest.
Cup holder :is located in the rear seat arm-
rest.
Sun visors
Overview
GWARNING
If the mirror cover of the vanity mirror is folded
up when the vehicle is in motion, you could be
blinded by incident light. There is a risk of an
accident.
Always keep the mirror cover folded down
while driving.
:Mirror light
;Additional sun visor
=Bracket
?Retaining clip, e.g. for a car park ticket
AVanity mirror
BMirror cover
340Features
Stowag ean d features