2016 MERCEDES-BENZ GLE-Class key

Problems with "Pre-entry climate control via SmartKey"
ProblemPossible causes/consequences andMSolutions
"Pre-entry climate con-
trol via SmartKey" can-
not be switched on or
has switched itself off.The condition of charge of the high-voltage battery is under the speci-
fied minimum condition of charge.
XStart the engine when the vehicle is at a standstill.
The engine powers the electric motor. The electric motor operates
as a generator. The high-voltage battery is being charged.
Further information on charging the high-voltage battery via:
Ra mains socket (Ypage 172)
Ra charging station (Ypage 175)
Ra wallbox (Ypage 175)
"Pre-entry climate control via SmartKey" has been started more than
twice with the engine switched off.
XSwitch on the engine and let it run for more than ten seconds.
XTry again to switch on "Pre-entry climate control via SmartKey".
Pre-entry climate control at time of
departure
Important safety notes
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
General notes
The "Pre-entry climate control at departure
time" function is only available in PLUG-IN
HYBRID vehicles.
You can use the "Pre-entry climate control at
departure time" function to cool or heat the
vehicle interior if the engine is not running.
The "Pre-entry climate control at departure
time" function can be activated regardless of
whether or not the vehicle is connected to an
electric power supply. The condition of charge of
the high-voltage battery must be higher than the
specified minimum condition of charge, how-
ever.
When the vehicle is connected to an electric
power supply, priority is given to charging the
high-voltage battery to the specified minimum charge. "Pre-entry climate control at departure
time" is only activated subsequently.
The running time of the "Pre-entry climate con-
trol at departure time" function may be reduced
if:
Rthe vehicle is not connected to an electric
power supply and
Rthe high-voltage battery is not fully charged
With active "Pre-entry climate control at depar-
ture time" the condition of charge of the high-
voltage battery can be reduced, even if the
charge cable connector is connected.
When the vehicle is cooled, the following func-
tions are activated if required:
RClimate control system
RBlower
RSeat ventilation
When the vehicle is heated, the following func-
tions are activated if required:
RClimate control system
RBlower
RSeat heating
If you have activated ionization via the multime-
dia system, it is activated together with "Pre-
entry climate control".
Switch on ionization (see the separate operating
instructions).
140Operating the climate control systems
Climate control

GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If the parking brake has not been fully
released when driving, the parking brake can:
Roverheat and cause a fire
Rlose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
!Do not warm up the engine with the vehicle
stationary. Drive off immediately. Avoid high
engine speeds and driving at full throttle until
the engine has reached its operating temper-
ature.
Only shift the automatic transmission to the
desired drive position when the vehicle is sta-
tionary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
!Mercedes-AMG vehicles: at low engine oil
temperatures below 68 ‡ (+20 †), the max-
imum engine speed is restricted in order to
protect the engine. To protect the engine and
maintain smooth engine operation, avoid driv-
ing at full throttle when the engine is cold.
Observe the important safety notes for PLUG-IN
HYBRID vehicles (
Ypage 42).
SmartKey positions
SmartKey
gTo remove the SmartKey
1Power supply for some consumers, such as
the windshield wipers
2Ignition (power supply for all consumers)
and drive position
3To start the engine
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Further information on situations where an
indicator lamp either fails to go out after starting
the engine or lights up while driving
(
Ypage 317).
If the SmartKey is in position 0in the ignition
lock for an extended period of time, it can no
longer be turned in the ignition lock. The steer-
ing is then locked. To unlock, remove the Smart-
Key and reinsert it into the ignition lock.
The steering is locked when you remove the
SmartKey from the ignition lock.
XRemove the SmartKey when the engine is
switched off.
The starter battery could otherwise be dis-
charged.
If you cannot turn the SmartKey in the ignition
lock, the starter battery may not be charged
sufficiently.
XCheck the starter battery and charge it if nec-
essary (Ypage 377).
or
XJump-start the vehicle (Ypage 379).
iThe SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The engine cannot be started.
Driving145
Driving and parking
Z

KEYLESS-GO
Generalnotes
Vehicles wit hKEYLESS-GO are equipped wit h a
SmartKey featurin gan integrate dKEYLESS-GO
function and adetachable Start/Sto pbutton.
A chec kwhic hperiodically establishes aradi o
connection between th evehicl eand th eSmart -
Key determine swhether avalid SmartKey is in
th evehicle. This occurs, for example, when
starting th eengine.
Whe nyou insert th eStart/Sto pbutto nint oth e
ignition lock, th esystem needs approximately
two seconds recognition time. You can then use
th eStart/Sto pbutton.
Pressing th eStart/Sto pbutto nseveral times in
succession corresponds to th edifferen tke y
position sin th eignition lock. This is only th e
cas eif you are no tdepressing th ebrak epedal .
If you depress th ebrak epedal and press th e
Start/Sto pbutton, th eengin estart simmedi-
ately.
To start th evehicl ewithout actively usin gth e
SmartKey:
Rth eStart/Sto pbutto nmus tbe inserted in th e
ignition lock.
Rth eSmartKey mus tbe in th evehicle.
Rth evehicl emus tno tbe locke dwit hth e
SmartKey or KEYLESS-GO (Ypage 79).
Do no tkeep th eSmartKey:
Rwit helectronic devices, e.g. amobile phone
o
r another SmartKey.
Rwit hmetallic objects ,e.g. coins or metal foil.
Rinside metallic objects ,e.g. ametal case.
This can impair th efunctionalit yof th eKEY-
LESS-GO key.
Do no tkeep th eKEYLESS-GO ke yin th etem-
perature-controlled cup holder (
Ypage 340).
Otherwise ,th eKEYLESS-GO ke ywill no tbe rec -
ognized.
If you loc kth evehicl ewit hth eSmartKey' s
remot econtrol or wit hKEYLESS-GO ,after a
short time:
Ryou will no tbe able to switch on th eignition
wit hth eStart/Sto pbutton.
Ryou will no tbe able to start th eengin ewit hth e
Start/Sto pbutto nuntil th evehicl eis
unlocke dagain . If you loc
kth evehicl ecentrally usin gth ebutto n
on th efron tdoor (
Ypage 85) ,you can continu e
to start th eengin ewit hth eStart/Sto pbutton.
The engin ecan be switched off while th evehicl e
is in motion by pressing and holding th eStart /
Stop butto nfor three seconds. This function
operate sindependentl yof th eECO start/sto p
automatic engin eswitch-off function .
Key positions wit hKEYLESS-G O
:Start/Stopbutto n
;Ignition loc k
As soo nas th eignition is switched on ,all th e
indicator lamp sin th einstrumen tcluste rligh t
up. Further information on situation swher ean
indicator lamp either fail sto go out after starting
th eengin eor lights up while drivin g
(
Ypage 317).
If Start/Sto pbutto n: has no tyet been
pressed, this corresponds to th eke ybein g
remove dfrom th eignition .
XTo switch on th epower supply :press
Start/Sto pbutto n: once .
The powe rsupply is switched on .You can no w
activat eth ewindshield wipers, for example.
The powe rsupply is switched off again if:
Rth edriver's door is opened and
Ryou press Start/Sto pbutto n: twice when in
this position
XTo switch on th eignition: press Start/Sto p
butto n: twice .
The ignition is switched on .
If you press Start/Sto pbutto n: once when
in this position ,th eignition is switched off
again .
146Driving
Driving and parking

Removing the Start/Stop button
You can remove the Start/Stop button from theignition lock and start the vehicle as normal
using the SmartKey.
It is only possible to switch between KEYLESS-
GO mode and SmartKey operation when the
transmission is in position P.
XRemove Start/Stop button :from ignition
lock ;.
You do not have to remove the Start/Stop but-
ton from the ignition lock when you leave the
vehicle. You should, however, always take the
SmartKey with you when leaving the vehicle. As
long as the SmartKey is in the vehicle:
Rthe vehicle can be started using the Start/
Stop button
Rthe electrically powered equipment can be
operated
Starting the engine
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
!Do not depress the accelerator when start-
ing the engine.
General notes
Vehicles with a gasoline engine: the catalytic
converter is preheated for up to 30 seconds
after a cold start. The sound of the engine may
change during this time.
Automatic transmission
XShift the transmission to position P
(Ypage 155).
The transmission position display in the mul-
tifunction display shows P(
Ypage 154).
iYou can start the engine in transmission
position Pand N.
Starting procedure with the SmartKey
XTo start a diesel engine : turn the SmartKey
to position 2in the ignition lock (Ypage 145).
The % preglow indicator lamp in the instru-
ment cluster lights up.
XTurn the SmartKey to position 3in the ignition
lock and release it as soon as the engine is
running (
Ypage 145).
Driving147
Driving and parking
Z

iVehicles with a diesel engine:you can
start the engine without preglow if the engine
is warm.
Using KEYLESS-GO to start the engine
The Start/Stop button can be used to start the
vehicle without inserting the SmartKey into the
ignition lock. The Start/Stop button must be
inserted in the ignition lock and the SmartKey
must be in the vehicle. This mode for starting the
engine operates independently of the ECO
start/stop automatic engine start function.
XDepress the brake pedal and keep it
depressed.
XPress the Start/Stop button once
(Ypage 146).
Vehicles with a gasoline engine: the engine
starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts.
Starting procedure via smartphone
Observe the important safety notes on starting
the engine (Ypage 147).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
insert the key into the ignition lock, you can
carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if:
Rthe key is in the ignition lock
Rpark position Pis selected
Rthe accelerator pedal is not depressed
Rthe anti-theft alarm system is not activated
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed.
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed
Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery is sufficiently charged
GWARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you:
Rswitch on the hazard warning lamps
Rdo not lock the doors
Ropen the hood
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature (
Ypage 275).
148Driving
Driving and parking

General notes
:ECO start/stop display
The ECO start/stop function is activated when-
ever you start the engine using the SmartKey or
the Start/Stop button.
If the engine has been switched off automati-
cally by the ECO start/stop function, the è
ECO symbol is shown in the multifunction dis-
play.
Mercedes-AMG vehicles: the ECO start/stop
function is only available in drive programs
Comfort andSlippery.
Automatic engine switch-off
If the vehicle is braked to a standstill in Dor N,
the ECO start/stop function switches off the
engine automatically.
The ECO start/stop function is operational
when:
Rthe indicator lamp in the ECO button is lit
green.
Rno off-road program has been selected.
Rthe outside temperature is within the range
that is suitable for the system.
Rthe engine is at normal operating tempera-
ture.
Rthe set temperature for the vehicle interior
has been reached.
Rthe battery is sufficiently charged.
Rthe system detects that the windshield is not
fogged up when the air-conditioning system is switched on.
Rthe hood is closed.
Rthe driver's door is closed and the driver's
seat belt is fastened.
All of the vehicle's systems remain active when
the engine is stopped automatically.
The HOLD function can also be activated if the
engine has been switched off automatically. It is
then not necessary to continue applying the
brakes during the automatic stop phase. When
you depress the accelerator pedal, the engine starts automatically and the braking effect of
the HOLD function is deactivated.
All vehicles (except Mercedes-AMG vehi-
cles):
automatic engine switch-off can take
place a maximum of four times in a row (initial
stop, then three subsequent stops).
Mercedes-AMG vehicles: the number of con-
secutive automatic engine switch-offs is unlimi- ted.
Automatic engine start
The engine starts automatically if:
Ryou switch off the ECO start/stop function by
pressing the ECO button
Rin transmission position Dor Nthe brake
pedal is released and the HOLD function is not
active
Ryou depress the accelerator pedal
Ryou engage reverse gear R
Ryou move the transmission out of position P
Ryou switch to theSport PlusorSport drive
program (Mercedes-AMG vehicles)
Ryou activate manual gearshifting (Mercedes-
AMG vehicles)
Ryou switch to the Offroaddrive program
(vehicles without Off-Road Engineering pack- age)
Ryou switch to the OffroadorOffroad Plus
drive program (vehicles with Off-Road Engi-
neering package)
Ryou unfasten your seat belt or open the driv-
er's door
Rthe vehicle starts to roll
Rthe brake system requires this
Rthe temperature in the vehicle interior devi-
ates from the set range
Rthe system detects moisture on the wind-
shield when the air-conditioning system is
switched on
Rthe battery's condition of charge is too low
Shifting the transmission to position Pdoes not
start the engine.
150Driving
Driving and parking

Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position 0in the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 147). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 379).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XAllow the starter motor to cool down for approximately two minutes.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
Vehicles with a gasoline
engine:
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gage shows a value
above 248 ‡ (120 †).The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 359). Observe the warning notes
as you do so and add coolant if necessary.
DYNAMIC SELECT controller
This section describes the DYNAMIC SELECT
controller for all vehicles except PLUG- IN HYBRID vehicles. Information on the
DYNAMIC SELECT controller on PLUG-
IN HYBRID vehicles (Ypage 251).
152DYNAMIC SELECT controller
Driving and parking

Use the DYNAMIC SELECT controller to change
the drive program. Depending on the drive pro-
gram selected the following vehicle character-
istics will change:
Rthe drive (engine and transmission manage-
ment)
Rthe transmission
Rthe suspension
Rthe steering
Rthe availability of the ECO start/stop function
Each time you start the engine with the Smart-
Key or the Start/Stop button, the Comfortdrive
program is activated. For further information
about starting the engine, see (
Ypage 147).
XAll vehicles (except Mercedes-AMG vehi-
cles): turn DYNAMIC SELECT controller :as
many times as necessary until the desired
drive program is selected.
The selected drive program appears in the
multifunction display. After five seconds the
display goes out.
In addition, the current drive program settings are displayed in the multimedia system dis-
play.
Drive programs available (all vehicles
except Mercedes-AMG vehicles):
IndividualIndividual settings
SportSporty driving characteris-
tics
ComfortComfortable and economi-
cal driving characteristics
SlipperyOptimal driving characteris-
tics on slippery or snow-
covered roads
Off-roadOptimal driving characteris-
tics for easily negotiable off-
road terrain
Offroad Plus
(vehicles with
Off-Road Engi-
neering pack-
age)Optimal driving characteris-
tics for rough terrain
Further information on:
Rthe Individual, Sport,Comfort andSlippery
drive programs (Ypage 158)
Rthe Offroad drive program (vehicles without
Off-Road Engineering package)
(
Ypage 237)
Rthe Offroad andOffroad Plus drive pro-
grams (vehicles with Off-Road Engineering
package) (
Ypage 237)
XMercedes-AMG vehicles: turn DYNAMIC
SELECT controller :as many times as nec-
essary until the desired drive program is
selected.
The selected drive program appears in the
multifunction display. After five seconds the
display goes out.
In addition, the current drive program settings are displayed in the multimedia system dis-
play.
Drive programs available (Mercedes-AMG
vehicles):
IndividualIndividual settings
ComfortComfortable and economi-
cal driving characteristics
SportSporty driving characteris-
tics
DYNAMIC SELECT controller153
Driving and parking
Z