2016 MERCEDES-BENZ GLC COUPE transmission

Display messages
Possible causes/consequences and
M
MSolutions Without changing
Without changing
gear, consult work‐ gear, consult work‐
shop shop You cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position
Dis selected:
X Drive to a qualified specialist workshop without shifting the trans-
mission from position D.
If transmission position R,Nor Pis selected:
X Secure the vehicle against rolling away (Y page 167).
X Consult a qualified specialist workshop. Reversing Reversing
not
not poss.
poss.
Consult workshop
Consult workshop You cannot shift to transmission position
Rdue to a malfunction.
The transmission positions P,Nor Dcontinue to be available.
A warning tone also sounds.
X Consult a qualified specialist workshop. Transmission Mal‐
Transmission Mal‐
function Stop function Stop A malfunction has occurred in the mechanical transmission compo-
nents.
A warning tone also sounds. The transmission shifts automatically to position N.
X Stop the vehicle, paying attention to road and traffic conditions.
X Shift the transmission to position P.
X Secure the vehicle against rolling (Y page 167).
X Consult a qualified specialist workshop. Stop vehicle Leave Stop vehicle Leave
engine engine
running
running Wait
Wait
Transmission cool‐
Transmission cool‐
ing ing The transmission has overheated. Pulling away can be temporarily
impaired or not possible.
X Stop the vehicle immediately, paying attention to road and traffic
conditions. Do not continue driving.
X Leave the engine running.
X Wait until the display message disappears before pulling away. A The tailgate is open.
G WARNING
When the engine is running, exhaust gases can enter the vehicle inte- rior if the tailgate is open.
There is a risk of poisoning.
X Close the tailgate. 276
Display
messagesOn-board computer and displays

Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions !
N
The yellow ABS warning lamp lights up while the engine is running.
The ABS (Anti-lock Braking System) is malfunctioning.
An additional warning tone indicates that EBD (electronic brake force distribution) is malfunctioning.
Other driving and driving safety systems may also be malfunctioning.
G WARNING
The brake system continues to function normally, but without the functions listed above. The front and rear wheels could therefore lock if you brake hard, for exam-
ple.
The steerability and braking characteristics may be severely affected. The braking
distance may increase in an emergency braking situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
Increased risk of skidding and/or accident!
X Observe the additional display messages on the multifunction display.
X Drive on carefully.
X Consult a qualified specialist workshop immediately.
If the ABS control unit is faulty, there is also a possibility that other systems, such
as the navigation system or the automatic transmission, will be unavailable. J÷
!
N
The red brake system warning lamp and the yellow ESP ®
and ABS warning lamps
are on while the engine is running.
ABS and ESP ®
are malfunctioning.
Other driving and driving safety systems may also be malfunctioning.
G WARNING
The brake system continues to function normally, but without the functions listed above. The front and rear wheels could therefore lock if you brake hard, for exam-
ple.
The steerability and braking characteristics may be severely affected. The braking
distance may increase in an emergency braking situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
Increased risk of skidding and/or accident!
X Observe the additional display messages on the multifunction display.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. Warning and indicator lamps in the instrument cluster
283On-board computer and displays Z

Requirements
The mobile phone can be authorised and con-
nected to the module if the following conditions are met:
R The module is installed (Y page 300)and acti-
vated in the multimedia system (Y page 301).
R No SIM card is inserted in the module.
R The mobile phone has no active Bluetooth ®
connection to another device.
Depending on the type of mobile phone, differ-
ent settings must be changed on the mobile
phone; see the manufacturer's operating
instructions.
R Bluetooth ®
must be activated on the mobile
phone and must be made visible to other devi-
ces
R the Bluetooth ®
SIM Access Profile of the
mobile phone must be activated
Authorising and connecting a mobile
phone
Multimedia system:
X Select Connect device Connect device QSearch forSearch for
phones
phones QSAP phoneSAP phoneQ Start
Start
search
search QMB SAP module phonesMB SAP module phones .
X Select the mobile phone.
X Enter and confirm any 16-digit PIN.
X Enter and confirm the same PIN on the mobile
phone.
X Where necessary, enter the SIM card PIN into
the multimedia system and confirm.
i Please observe the messages in the mobile
phone. If necessary, you will be asked to con-
firm further profile requests.
Switching between mobile phones If you have authorised more than one mobile
phone on the module, you can switch between
the individual phones.
X Select the mobile phone under MB MBSAP
SAP mod‐
mod‐
ule phones
ule phones .
X Confirm the connection request; see the man-
ufacturer's operating instructions.
X Where necessary, enter the SIM card PIN into
the multimedia system and confirm. Data modem mode X
Connect the mobile phone to the module
(Y page 301).
or
X Insert the SIM card into the SIM card slot on
the module (Y page 301).
X Before connecting for the first time, enable
the module for Internet access and select the network provider in the multimedia system;
see the Digital Owner's Manual.
Use as a data modem is automatically activa- ted.
X Activate/deactivate data roaming; see Digital
Owner's Manual.
For further information on data mode without
telephony with COMAND Online; see the Digital Owner's Manual.
Settings Storing/deleting the SIM card PIN
Multimedia system:
X Select Connect Connect device
deviceQ MB
MBSAP
SAP module
module
phones
phones .
X Highlight the mobile phone.
X To select G: navigate to the right.
X Activate Oor deactivate ªStore PINStore PIN .
For more information on further settings; see
the Digital Owner's Manual.
Transferring the phone book In order to use the phone book of the mobile
phone via the multimedia system, the phone
book must be transferred using the module.
The transfer of data may take up to ten minutes.
Transmission occurs automatically after a Blue- tooth ®
connection is automatically established.
Text messages Requirements
The module is connected with the mobile phone
(Y page 301) or is being used in the SIM card
mode (Y page 301). 302
Operating systemMultimedia system

!
If the key is within the rear detection range
of KEYLESS-GO, the following situations, for
example, could lead to the unintentional
opening of the tailgate:
R using a car wash
R using a high-pressure cleaner
Make sure that the key is at least 3 m away
from the vehicle.
! Make sure that the automatic transmission
is in neutral position Nwhen washing your
vehicle in a tow-through car wash. The vehicle may otherwise be damaged.
R Operating with the key:
Do not remove the key from the ignition
lock. Do not open the driver's door when
the engine is switched off or at very low
speeds. Otherwise, when in transmission
position Dor Rthe automatic transmission
will automatically switch to park position P
and block the wheels.
R Operating with the Start/Stop button:
Do not open the driver's door when the
engine is switched off or at very low
speeds. Otherwise, when in transmission
position Dor Rthe automatic transmission
will automatically switch to park position P
and block the wheels.
Observe the following to make sure that the
automatic transmission stays in neutral position N:
Operating with the key and Start/Stop button:
X Make sure that the ignition is switched on.
X Make sure that the vehicle is stationary.
X Depress the brake pedal and keep it
depressed.
Operating with the Start/Stop button only: X Engage parking position P.
X Release the brake pedal.
X Remove the Start/Stop button from the igni-
tion lock (Y page 144).
X Insert the key into the ignition lock.
X Switch on the ignition.
X Depress the brake pedal and keep it
depressed.
Operating with the key and Start/Stop button:
X Engage neutral N.
X Release the brake pedal. X
Release the electric parking brake, if neces-
sary.
X Switch off the ignition and leave the key in the
ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, wash off excess dirt
before cleaning the vehicle in an automatic car
wash.
After using an automatic car wash, wipe off the
wax from the windscreen and the windscreen
wiper blades. This will prevent smears and
reduce wiping noises caused by residue on the
windscreen.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements for each indi-
vidual country.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a gen-
tle jet of water.
X Do not point the water jet directly towards the
air inlet.
X Use plenty of water and rinse out the sponge
frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the paint-
work.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaning equipment G
WARNING
The water jet of circular-jet nozzles (dirt grind- ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam- 332
CareMaintenance and care

The highly flammable gas mixture is created
while the battery is charging and when jump-
starting.
Always make sure that neither you nor the bat-
tery is electrostatically charged. Electrostatic
charge is created, for example:
R by wearing synthetic-fibre clothing
R by friction between clothing and the seat
R if you pull or push the battery across carpet or
other synthetic materials
R if you rub the battery with a cloth G
WARNING
During the charging process, a battery produ- ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into con- tact with vehicle parts.
R Never place metal objects or tools on a bat-
tery.
R It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and dis-
connecting the jump leads.
R Never connect or disconnect the battery
terminals while the engine is running. G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with the skin, eyes or clothing.
Do not breathe in any battery gases. Do not
lean over the battery. Keep the batteries out
of the reach of children. Immediately rinse off
battery acid thoroughly with plenty of clean
water and seek medical attention at once.
All vehicles: H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in anenvironmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Service
Booklet or contact a qualified specialist work- shop for more information.
! Always have work on the batteries carried
out at a qualified specialist workshop. Should
it, in exceptional circumstances, be abso-
lutely necessary to disconnect the 12-volt
battery yourself, please observe the follow-
ing:
R Secure the vehicle to prevent it from rolling
away.
R Switch off the ignition
R Disconnect the negative terminal first and
then the positive terminal
The transmission is locked in position Pafter
disconnecting the battery.
After the work is completed, securely refit the battery and the postive terminal cover.
Comply with safety notes and take protective
measures when handling batteries. Risk of explosion.
Fire, naked flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks. 346
Battery (vehicle)Breakdown assistance

R
It is particularly important to observe the described order when connecting and disconnecting
the jump leads.
R Never connect or disconnect the battery terminals while the engine is running. G
WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
If the warning and indicator lamps do not light up on the instrument cluster when temperatures are low, it is probably because the discharged battery has frozen. In this case, you may neither jump-
start the vehicle nor charge the battery. The service life of a battery that has been thawed may be
reduced. The starting characteristics may be impaired, especially at low temperatures. Have the
thawed battery checked at a qualified specialist workshop.
All vehicles:
! Vehicles with a petrol engine:
avoid repeated and lengthy starting attempts. Otherwise, the
non-combusted fuel may damage the catalytic converter.
Do not use a rapid charging device to start the vehicle. If your vehicle's battery is discharged, the
engine can be jump-started from another vehicle or from a second battery using jump leads.
Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump-
start the vehicle using a second battery or a jump-starting device.
R Vehicles with a petrol engine: jump-start the vehicle only when the engine and exhaust system
are cold.
R All vehicles except vehicles with a lithium-ion battery: do not start the engine if the battery
is frozen. Let the battery thaw first.
R Jump-starting may be performed only using batteries with a nominal voltage of 12 V.
R Use only jump leads that have a sufficient cross-section and insulated terminal clamps.
R If the battery is fully discharged, leave the battery that is being used to jump-start connected for
a few minutes before attempting to start. This charges the empty battery a little.
R Make sure that the two vehicles do not touch.
Make sure that:
R The jump leads are not damaged.
R Non-insulated parts of the terminal clamps do not come into contact with other metal parts while
the jump leads are connected to the battery.
R The jump leads cannot come into contact with parts that can move when the engine is running,
such as the V-belt pulley or the fan.
X Secure the vehicle by applying the electric parking brake.
X Shift the transmission to position P.
X Make sure that the ignition is switched off . All indicator lamps on the instrument cluster must be
off. When using the key, turn the key to position 0in the ignition lock and remove it (Y page 144).
X Switch off all electrical consumers, e.g. rear window heating, lighting etc.
X Open the bonnet. Jump-starting
349Breakdown assistance Z

When your vehicle is towed away or towed
started, you may require considerably more
effort to steer and brake. There is a risk of an
accident.
In such cases use a rigid towing bar. Before
being towed away or tow started, make sure
the steering moves freely. G
WARNING
If the steering wheel lock is engaged, the vehi- cle can no longer be steered. There is a risk of
an accident.
Always switch on the ignition when towing
with a tow rope or a towing bar. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R towing eye may be torn off
R car/trailer combination may swerve or
even overturn
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (Y page 372).
! When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated, the vehicle brakes automatically in certain
situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
R when towing away
R in a car wash
! Make sure that the electric parking brake is
released. If the electric parking brake is faulty, visit a qualified specialist workshop.
! Only secure the tow cable or tow bar to the
towing eyes or, if available, to the trailer tow
hitch. You could otherwise damage the vehi-
cle. !
Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Make sure that the tow rope is not longer
than legally permitted. Mark the tow rope in
the middle, e.g. with a white cloth
(30 x 30 cm). This will make other road
users aware that a vehicle is being towed.
R Only secure the tow cable to the towing
eyes or, if available, to the trailer tow hitch.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance a distance so that the tow rope does not sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
! Do not use the trailer tow hitch for recovery
or towing. Do not use the towing eye for
recovery. This could damage the vehicle. If in
doubt, have the vehicle recovered using a
crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
! Shift the automatic transmission to
Nand
do not open the driver's or front passenger's
door during towing. The automatic transmis-
sion may otherwise shift to position P, which
could damage the transmission.
! You may tow the vehicle for a maximum of
50km. A towing speed of 50 km/h must not
be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
Observe the legal requirements in each individ-
ual country when towing.
It is better to have the vehicle transported than
to have it towed.
If the vehicle has suffered transmission damage, have it transported on a transporter or trailer.
The automatic transmission must be in position
N when the vehicle is being towed. If the auto-
matic transmission cannot be shifted to position
N, have the vehicle transported on a transporter
or trailer. Towing away and tow-starting
351Breakdown assistance Z

The battery must be connected and charged.
Otherwise, you:
R cannot turn the key to position 2in the igni-
tion lock
R cannot release the electric parking brake
R cannot shift the automatic transmission to
position N
Deactivate the automatic locking feature before towing the vehicle (Y page 89). You could oth-
erwise be locked out when pushing or towing
the vehicle.
Deactivate tow-away protection before the vehi-
cle is towed away (Y page 80).Fitting/removing the towing eye
Fitting the towing eye G
WARNING
The exhaust tail pipe may be extremely hot.
There is a risk of burning when removing the
rear cover.
Do not touch the exhaust tail pipe. Use
extreme caution when removing the rear
cover. Mercedes-AMG vehicles All other vehicles
The brackets for the screw-in towing eye are
located in the bumpers. They are located at therear and at the front, under covers :.
X Remove the towing eye from the vehicle tool
kit (Y page 340).
X Mercedes-AMG vehicles: use a suitable
object, e.g. a screwdriver, to prise off the
cover :on the front bumper from under-
neath. Take the cover from the opening, but
do not remove it.
Press the mark on cover :on the rear
bumper inwards and remove.
X All other vehicles: press the mark on
cover :inwards and remove.
X Screw in the towing eye clockwise as far as it
will go and tighten it.
Vehicles with a trailer tow hitch do not have a
bracket at the rear for the screw-in towing eye.
Connect the towbar to the trailer tow hitch
(Y page 220).
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover :to the bumper and press until
it engages. 352
Towing away and tow-startingBreakdown assistance