ProblemPossible causes/consequences andMSolutions
!
The yellow ABS warning
lamp is lit while the
engine is running.ABS (Anti-lock Braking System) is deactivated due to a malfunc-
tion. Therefore, BAS (Brake Assist), BAS PLUS, COLLISION PRE-
VENTION ASSIST, ESP
®(Electronic Stability Program), ESP®trailer
stabilization, PRE‑SAFE®, PRE‑SAFE®Brake, HOLD function, hill
start assist, Crosswind Assist, STEER CONTROL, Active Lane
Keeping Assist and Active Blind Spot Assist are also deactivated.
In addition, the ÷andå warning lamps may light up in the
instrument cluster.
ATTENTION ASSIST is deactivated.
GWARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XObserve the additional display messages in the multifunction
display.
XDrive on carefully.
XVisit a qualified specialist workshop.
If the ABS control unit is faulty, there is also a possibility that other
systems, such as the navigation system or the automatic trans-
mission, will not be available.
Warning and indicator lamps in the instrument cluster327
On-board computer and displays
Z
ProblemPossible causes/consequences andMSolutions
!
The yellow ABS warning
lamp is lit while the
engine is running.ABS is temporarily unavailable. Therefore, BAS, BAS PLUS, COL-
LISION PREVENTION ASSIST, ESP®, ESP®trailer stabilization, EBD
(electronic brake force distribution), PRE‑SAFE®,
PRE‑SAFE®Brake, the HOLD function, hill start assist, Crosswind
Assist, STEER CONTROL, Active Lane Keeping Assist and Active
Blind Spot Assist, for example, are also deactivated.
In addition, the ÷andå warning lamps may light up in the
instrument cluster.
ATTENTION ASSIST is deactivated.
Possible causes are:
RSelf-diagnosis is not yet complete.
Rthe on-board voltage may be insufficient.
GWARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is a risk of an accident.
XCarefully drive a suitable distance, making slight steering move-
ments at a speed above 12 mph (20 km/h).
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
XObserve the additional display messages in the multifunction
display.
XDrive on carefully.
XVisit a qualified specialist workshop.
328Warning and indicator lamps in the instrument cluster
On-board computer and displays
ProblemPossible causes/consequences andMSolutions
!
The yellow ABS warning
lamp is lit while the
engine is running.
A warning tone also
sounds.EBD is not available due to a malfunction. Therefore ABS, BAS, BAS
PLUS, ESP®, ESP®trailer stabilization, PRE‑SAFE®,
PRE‑SAFE®Brake, COLLISION PREVENTION ASSIST, HOLD func-
tion, hill start assist, Crosswind Assist, STEER CONTROL, Active
Lane Keeping Assist and Active Blind Spot Assist are also unavail- able.
In addition, the ÷andå warning lamps may light up in the
instrument cluster.
ATTENTION ASSIST is deactivated.
GWARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XObserve the additional display messages in the multifunction
display.
XDrive on carefully.
XVisit a qualified specialist workshop.
Warning and indicator lamps in the instrument cluster329
On-board computer and displays
Z
ProblemPossible causes/consequences andMSolutions
$(USA only)
֌!
The red brake warning
lamp, the yellow ESP
®
and ESP®OFF warning
lamp and the yellow
ABS warning lamp are
lit while the engine is
running.
ABS and ESP®are malfunctioning. Therefore BAS, BAS PLUS,
COLLISION PREVENTION ASSIST, ESP®trailer stabilization,
PRE‑SAFE®, PRE ‑SAFE®Brake, HOLD function, hill start assist,
Crosswind Assist, STEER CONTROL, Active Lane Keeping Assist
and Active Blind Spot Assist are also unavailable.
ATTENTION ASSIST is deactivated.
GWARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XObserve the additional display messages in the multifunction
display.
XDrive on carefully.
XVisit a qualified specialist workshop.
÷
The yellow ESP
®warn-
ing lamp flashes while
the vehicle is in motion.
ESP®or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control or DISTRONIC PLUS is deactivated.
XWhen pulling away, only depress the accelerator pedal as far as
necessary.
XEase off the accelerator pedal while the vehicle is in motion.
XAdapt your driving style to suit the road and weather conditions.
XDo not deactivate ESP®.
In rare cases (
Ypage 74), it may be best to deactivate ESP®.
Observe the important safety notes on ESP
®(Ypage 73).
330Warning and indicator lamps in the instrument cluster
On-board computer and displays
Useful information
i
This Operator's Manual describes all
models and all standard and optional equip-
ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
iRead the information on qualified special-
ist workshops (
Ypage 29).
Stowage areas
Loading guidelines
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
The gross vehicle weight (GVW) is the vehicle
weight including fuel, vehicle tool kit, spare
wheel, installed accessories, vehicle occu-
pants and luggage/cargo.
Do not exceed the load limit or permitted
gross vehicle weight rating (GVWR) for your
vehicle. The gross load limit and the GVWR
are specified on the vehicle identification
plate on the B-pillar of the driver's door
(
Ypage 416).
The load must also be distributed so that the
weight on each axle never exceeds the gross
axle weight rating (GAWR) for the front and
rear axles. The specifications for GVWR and
GAWR are on the vehicle identification plate
on the B-pillar of the driver's door
(
Ypage 416).
Observe the notes on loading the vehicle
(
Ypage 416).
The handling characteristics of a laden vehi-
cle are dependent on the distribution of the
load within the vehicle. For this reason, you
should observe the following notes when
transporting a load:
RNever exceed the maximum permissible
gross vehicle mass or the gross axle weight
rating for the vehicle (including occupants).
RThe cargo compartment is the preferred
place to carry objects.
RPosition heavy loads as far forwards as pos-
sible and as low down in the cargo com-
partment as possible.
RThe load must not protrude above the
upper edge of the seat backrests.
RAlways place the load against the rear or
front seat backrests. Make sure that the
seat backrests are securely locked into
place.
RAlways place the load behind unoccupied
seats if possible.
340Stowage areas
Stowage and features
The mbrace system
To adjust the volume during a call, proceed as
follows:
XPress theWorX button on the mul-
tifunction steering wheel.
or
XUse the volume controller of the audio sys-
tem/COMAND.
The system offers various services, e.g.:
RAutomatic and manual emergency call
RRoadside Assistance call
RMB Info call
USA only: you can find information and a
description of all available features under
"Owners Online" at http://www.mbusa.com.
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
A malfunction in the system has been detec-
ted if one of the following occurs:
RThe indicator lamp in the SOS button does not come on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
RThe indicator lamp in the ïMB Info call
button does not light up during self-diag-
nosis of the system.
RThe indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
-SOS button
-F Roadside Assistance call button
-ïMB Info call button
RAfter the system self-diagnosis, the Inop‐
erativeorService Not Activated
message appears in the multifunction dis-
play.
If a malfunction is indicated as outlined
above, the system may not operate as expec-
ted. In the event of an emergency, help will
have to be summoned by other means. Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
RUSA:
Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada: Customer Service at
1-888-923-8367
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
Rthe vehicle is on a dangerous section of
road
Rthe vehicle is not visible or cannot easily beseen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
You must have a license agreement to acti-
vate the mbrace service. Make sure that your
system is activated and operational. To reg-
ister, press the ïMB Info call button. If
any of the steps mentioned are not carried
out, the system may not be activated.
If you have questions about the activation,
contact one of the following telephone hot-
lines:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada: Customer Service at
1-888-923-8367
Features357
Stowag ean d features
Z
XPress Roadside Assistance button:.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active.
The multifunction display shows the Con‐
necting Callmessage. The audio output
is muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
iThe audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 363).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual.
iThe system has not been able to initiate a
Roadside Assistance call, if:
Rthe indicator lamp for Roadside Assis-
tance call button :is flashing continu-
ously.
Rno voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on the audio system or on
COMAND.
MB Info call button
XPress MB Info call button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The multifunction display shows the Con‐
nectingCallmessage. The audio system
is muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
Features359
Stowage and features
Z
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
iThe audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
iThe system has not been able to initiate
an MB Info call, if:
Rthe indicator lamp in MB Info call but-
ton :is flashing continuously.
Rno voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on the audio system or on
COMAND.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer-
gency call will take priority and override all
other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steer-
ing wheel
Rthe corresponding button on the audio sys- tem or on COMAND for ending a telephone
call
iWhen a call is initiated, the audio system
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and in a safe
location.
Downloading destinations in COMAND
Downloading destinations
Downloading destinations gives you access
to a database with over 15 million points of
interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/impor-
tant destinations in the vicinity.
Furthermore, you can download routes with
up to 20 way points.
You are prompted to confirm route guidance
to the address entered.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
iIf you select No, the address can be saved
in the address book.
360Features
Stowage and features