Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the vehi-
cle before driving. For your own safety and a
longer vehicle life, follow the instructions and
warning notices in this manual. Ignoring them
could result in damage to the vehicle or personal
injury to you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
The equipment or product designation of your
vehicle may vary depending on:
Rmodel
Rorder
Rcountry specification
Ravailability
Mercedes-Benz therefore reserves the right to
introduce changes in the following areas:
Rdesign
Requipment
Rtechnical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the
vehicle:
ROperator's Manual
RMaintenance Booklet
REquipment-dependent supplements
Keep printed copies of the documents in the
vehicle at all times. If you sell the vehicle, always pass the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant motor-
ing.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
4635844702
É4635844702`ËÍ
Index....................................................... 3
Introduction......................................... 19
At a glance........................................... 26
Safety................................................... 34
Opening and closing...........................60
Seats, steering wheel and mirrors ....72
Lights and windshield wipers ............84
Climate control .................................... 99
Driving and parking..........................111
On-board computer and displays ....170
Stowage and features ......................214
Maintenance and care ......................235
Breakdown assistance .....................248
Wheels and tires ............................... 262
Technical data................................... 288
2Contents
Transmission position display ........ 119
Automatic transmission emer-
gency mode ....................................... 127
Axle load, permissible (trailer tow-
ing) ...................................................... 298
B
BabySmart™
Air bag deactivation system .............5 0
Backup lamp
Changing bulbs ................................ 96
BAS (Brake Assist System) ................. 56
Battery
Checking (SmartKey) ....................... 62
Important safety guidelines
(SmartKey) ....................................... 61
Replacing (SmartKey) ...................... 62
Battery (vehicle)
Charging ........................................ 252
Display message ............................ 193
Important safety notes .................. 250
Jump starting ................................. 254
Overview ........................................ 250
Blind Spot Assist
Activating/deactivating ................. 178
Activating/deactivating (on-
board computer) ............................ 178
Display message ............................ 196
Notes/function .............................. 155
Brake fluid
Display message ............................ 187
Notes ............................................. 293
Warning lamp ................................. 205
Brake fluid level ................................ 240
Brake lamps
Adaptive ........................................... 56
Display message ............................ 190
Brakes
ABS .................................................. 55
BAS .................................................. 56
Brake fluid (notes) ......................... 293
Display message ............................ 185
High-performance brake system .... 135
Important safety notes .................. 133
Maintenance .................................. 134
Parking brake ................................ 131
Riding tips ...................................... 133 Warning lamp ................................. 205
Breakdown
see Flat tire
see Towing away
Brightness control (instrument
cluster lighting) ................................... 27
Brush guard ....................................... 231
Bulbs
Backup lamp .................................... 96
Brake lamp ...................................... 95
Rear fog lamp .................................. 96
Tail lamp .......................................... 95
see Replacing bulbs
C
CaliforniaImportant notice for retail cus-
tomers and lessees .......................... 20
Calling up a malfunction
see Display messages
Care
Car wash ........................................ 241
Carpets .......................................... 247
Chrome parts ................................. 244
Display ........................................... 245
Gear or selector lever .................... 246
Headlamps ..................................... 244
Interior ........................................... 245
Matte finish ................................... 243
Notes ............................................. 241
Paint .............................................. 243
Plastic trim .................................... 245
Power washer ................................ 242
Rear view camera .......................... 244
Roof lining ...................................... 247
Seat belt ........................................ 246
Seat covers .................................... 246
Sensors ......................................... 244
Steering wheel ............................... 246
Tail pipes ....................................... 244
Trailer coupling .............................. 245
Trim strips ..................................... 246
Washing by hand ........................... 242
Wheels ........................................... 242
Windows ........................................ 243
Wiper blades .................................. 244
Wooden trim .................................. 246
4Index
Towing eyeFront .............................................. 257
Rear ...............................................2 57
Trailer
7-pin connector .............................1 69
Power supply ................................. 168
Trailer coupling (cleaning instruc-
tions) ..................................................2 45
Trailer loads
Technical data ............................... 298
Trailer tow hitch
Ball position ................................... 298
Trailer towing
ESP
®................................................ 58
PARKTRONIC ................................. 160
Transfer case
General notes ................................ 162
Shift range ..................................... 162
Shifting .......................................... 162
Shifting (general notes) .................. 162
Shifting (important safety notes) ... 162
Shifting to neutral .......................... 163
Switching off the off-road gear
ratio ............................................... 163
Switching on the off-road gear
ratio ............................................... 163
Transmission
see Automatic transmission
Transmission positions .................... 121
Transporting the vehicle .................. 258
Traveling uphill
Brow of hill ..................................... 140
Trip computer (on-board com-
puter) .................................................. 173
Trip odometer
Calling up ....................................... 173
Resetting (on-board computer) ...... 174
Turn signals
Changing bulbs (front) ..................... 94
Display message ............................ 190
Switching on/off .............................. 88
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 281
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking ....................... 66
From inside the vehicle (central
unlocking button) ............................. 65
V
Vanity mirrorSun visor ........................................ 221
Variable SPEEDTRONIC
Function/notes ............................. 145
Vehicle
Correct use ...................................... 23
Data acquisition ............................... 24
Display message ............................ 201
Emergency locking ........................... 66
Emergency unlocking ....................... 66
Equipment ....................................... 20
Individual settings .......................... 178
Limited Warranty ............................. 24
Loading .......................................... 271
Locking (SmartKey) .......................... 60
Lowering ........................................ 284
Maintenance .................................... 21
Parking for a long period ................ 132
Pulling away ................................... 113
Raising ........................................... 282
Reporting problems ......................... 23
Securing from rolling away ............ 282
Tow-starting ................................... 256
Towing away .................................. 256
Transporting .................................. 258
Unlocking (SmartKey) ...................... 60
Vehicle data ................................... 295
Vehicle data ....................................... 295
Vehicle data (off-road driving)
Approach/departure angle ............ 296
Fording depth ................................ 296
Maximum gradient climbing abil-
ity .................................................. 297
Vehicle dimensions ........................... 295
Vehicle identification number
see VIN
Vehicle identification plate .............. 288
Vehicle tool kit .................................. 248
Index17
systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts (
Ypage 288).
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of your
vehicle available at the time of going to print.
Country-specific differences are possible. Bear
in mind that your vehicle may not feature all
functions described here. This also applies to
safety-relevant systems and functions. The
equipment in your vehicle may therefore differ
from that shown in the descriptions and illus-
trations.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and the Maintenance
Booklet are important documents and should be
kept in the vehicle.
Service and vehicle operation
Warranty
Your vehicle is covered under the terms of the
warranties printed in the Service and Warranty
Information booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
RNew Vehicle Limited Warranty
REmission Systems Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
RState warranty enforcement laws (Lemon
Laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
iIf you lose the Service and Warranty Infor-
mation booklet, contact an authorized
Mercedes-Benz Center to arrange a replace-
ment. It will be mailed to you.
Information for customers in Califor-
nia
In California, you have the right to exchange a
vehicle or receive a refund of the purchase or
leasing price if Mercedes-Benz USA, LLC and/or
an authorized workshop or maintenance facility
cannot, after several authorized repairs, rectify
considerable damage to or malfunctions of the
vehicle that are covered by the contractual war-
ranty. During the period of 18 months from orig- inal delivery of the vehicle or the accumulation
of 18,000 miles (approximately 29,000 km) on
the odometer of the vehicle, whichever occurs
first, a reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the serious defect or damage can result in deadly or serious injury to the vehicle occu-
pants while driving AND this defect has
already been repaired at least twice AND
20Introduction
Mercedes-Benz, LLC has been informed in
writing of the necessity of a repair.
(2) the defect or damage, though less serious than (1) above, has already been repaired at
least four times AND Mercedes-Benz has
been informed in writing of the necessity of
a repair.
(3) the vehicle cannot be used for longer than 30 calendar days because of repair work
resulting from this or other serious defects
or damage.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes all
the necessary maintenance work which should
be done at regular intervals.
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty booklet
(Canada). You will find both in your vehicle lit-
erature portfolio.
Change of address or change of own-
ership
In the event of a change of address, please send
us the "Notification of Address Change" in the Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave the entire
literature in the vehicle so that it is available to
the next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
Rservice facilities or replacement parts may
not be readily available.
Runleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic converter.
Rthe fuel may have a considerably lower octane
rating. Unsuitable fuel can cause engine dam-
age.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Introduction21
Z
Sports Utility Vehicle
GWARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have a significantly higher roll-
over rate than other types of vehicles.
Failure to operate this vehicle safely may result
in an accident, rollover of the vehicle, and severe
or fatal injury.
In a rollover crash, an unbelted person is signif-
icantly more likely to die than a person wearing
a seat belt.
You and all vehicle occupants should always
wear your seat belts.
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
If you make any changes to the vehicle elec-
tronics, the general operating permit is ren-
dered invalid.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb or a hole in the road
Ra heavy object strikes the undercarriage or
parts of the chassis
In situations like this, the body, the undercar-
riage, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the strain they are designed to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
22Introduction
Declarations of conformity
Vehicl ecomponent swhich receive
and/o rtransmit radi owaves
USA: "The wireles sdevices of this vehicle com-
ply wit hPar t15 of th eFCC Rules .Operation is
subjec tto th efollowin gtw oconditions: 1) These
devices may no tcause harmful interference,
and 2) These devices mus taccept any interfer-
ence received, includin ginterferenc ethat may
cause undesired operation .Changes or modifi-
cation sno texpressl yapproved by th eparty
responsible fo rcompliance could void th euser’s
authorit yto operat eth eequipment. "
Canada: "The wireles sdevices of this vehicle
compl ywit hIndustry Canada license-exemp t
RSS standard(s) .Operation is subjec tto th efol-
lowing tw oconditions: (1) These devices may
no tcause interference, and (2) These devices
mus taccept any interference, includin ginter-
ference that may cause undesired operation of
th edevice. "
Qualified specialist workshop
An authorized Mercedes-Ben zCente ris aquali-
fie dspecialis tworkshop .It has th enecessary
specialis tknowledge ,tools and qualification sto
correctl ycarry out th ewor krequire don your
vehicle. Thi sis especially th ecas efo rwor krel -
evant to safety.
Observ eth enote sin th eMaintenance Booklet .
Always hav eth efollowin gwor kcarrie dout at an
authorized Mercedes-Ben zCenter:
Rwor krelevant to safet y
Rserviceand maintenance wor k
Rrepair work
Ralterations, installation wor kand modifica-
tion s
Rworkon electronic component s
Correct use
If you remov eany warnin gstickers ,you or oth-
ers could fail to recogniz ecertain dangers.
Leave warnin gstickers in position .Observ
eth efollowin ginformation when drivin g
your vehicle:
Rth esafet ynote sin this manual
Rth etechnical dat asection in this manual
Rtraffic rule sand regulation s
Rlaws and safetystandard spertainin gto moto r
vehicles
Problem swit hyou rvehicle
If you should experience aproblem wit hyour
vehicle, particularly on ethat you believe may
affec tit s saf eoperation ,we urg eyou to contact
an authorized Mercedes-Ben zCente rimmedi-
ately to hav eth eproblem diagnosed and recti -
fied. If th eproblem is no tresolved to your sat -
isfaction ,please discus sth eproblem again wit h
a Mercedes-Ben zCente ror contact us at on eof
th efollowin gaddresses.
In th eUSA
Customer Assistanc eCente r
Mercedes-Ben zUSA, LL C
On eMercedes Drive
Montvale, NJ 07645-0350
In Canad a
Customer Relation sDepartmen t
Mercedes-Ben zCanada, Inc.
98 Vanderhoo fAvenue
Toronto ,Ontario M4 G4C9
Reporting safet ydefect s
USAonly:
The followin gtext is reproduced as require dof
all manufacturer saccordin gto Title 49 ,Code of
U.S. Federal Regulations, Par t57 5pursuan tto
th eNational Traffic and Motor Vehicle Safet y
Ac tof 1966 .
If you believe that your vehicle has adefec t
whic hcould cause acrash or could cause injury
or death, you should immediately inform th e
National Highway Traffic Safet yAdministration
(NHTSA) in addition to notifyin gMercedes-Ben z
USA, LLC.
If NHTS Areceives similar complaints ,it may
ope nan investigation ,and if it finds that asafet y
defec texist sin agroup of vehicles ,it may order
a recall and remedy campaign. However, NHTS A
canno tbecom einvolve din individual problem s
Introduction23
Z