2016 MERCEDES-BENZ E-Class WAGON Owner's Manual

Important safety notes
iObserve the "Important safety notes" sec-
tion (
Ypage 75).
No steering support isprovided by STEER
CONTROL, if:
RESP®is malfunctioning.
Rthe lighting isfaulty.
Power steering will, however, continue to
function.
Protection against theft
Immobilizer
The immobili zer prevents your vehicle from
bein g started without the correct SmartKey.
XTo activate with the SmartKey: remove
the SmartKey from the ignition lock.
XTo activate with KEYLESS-GO: switch the
ignit ion off and open the driver's door.
XTo deactivate: switch on the ignition.
When leaving the vehicle, always take the
Sm artKey with you and lock the vehicle. Any-
one can start the engine ifa valid SmartKey
has been left inside the vehicle.
iThe immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be star-
ted (yet the vehicle's battery is charged),
the system isnot operational. Contact an
authorized Mercedes-Benz Center or call
1-800-FOR-M ERCedes (in the USA) or
1-800-387-0100 (in Canada).
ATA (anti-theft alarm system)
XTo ar m:lock the vehicle with the SmartKey
or KEYLESS -GO.
In dicator lamp :flashes. The alarm sys-
tem isarmed after approximately
15 seconds.
XTo disar m:unlock the vehicle with the
Sm artKey or KEYLESS -GO.
or
XIn sert the SmartKey into the ignit ion lock.
A visual and audiblealarmistriggered ifthe
alarm system isarmed and you open:
Ra door
Rthe vehicle with the mechanical key
Rthe trunk lid/tailgate
Rthe hood
XTo switch the ala rmoff with the Smar t-
Key: press the %or& button on the
Sm artKey.
The alarm isswitched off.
or
XRemo vethe Start /S top button from the
ignit ion lock.
XInsert the SmartKey into the ignit ion lock.
The alarm isswitched off.
Protection against theft87
Safety
Z

XTo stop the alarm using KEYLESS-GO:
grasp the outside door handle. The Smart-
Key must be outside the vehicle.
The alarm is switched off.
or
XPress the Start/Stop button on the dash-
board. The SmartKey must be inside the
vehicle.
The alarm is switched off.
The alarm is not switched off, even if you
close the open door that triggered it, for
example.
iIf the alarm continues for more than
30 seconds, the mbrace emergency call
system automatically notifies the Cus-
tomer Assistance Center. This is done
either by text message or data connection.
The emergency call system sends the mes-
sage or data provided that:
Ryou have subscribed to the mbrace ser-
vice.
Rthe mbrace service has been activated
properly.
Rthe necessary mobile phone network is
available.
88Protection against theft
Safety

Useful information..............................90
SmartKey ............................................. 90
Doors .................................................... 95
Trunk/cargo compartment ................96
Side windows .................................... 104
Sliding sunroof .................................. 106
89
Opening and closing

Useful information
i
This Operator's Manual describes all
models and all standard and optional equip-
ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
iRead the information on qualified special-
ist workshops (
Ypage 31).
SmartKey
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to theSmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
!Keep the SmartKey away from strong
magnetic fields. Otherwise, the remote
control function could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile
phone or another SmartKey.
Rwith metallic objects, e.g. coins or metal
foil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of the
SmartKey.
SmartKey functions
:& To lock the vehicle
;FTo open/close the trunk lid/tailgate
=% To unlock the vehicle
XTo lock centrally: press the&button.
The SmartKey centrally locks/unlocks:
Rthe doors
Rthe trunk lid/tailgate
Rthe fuel filler flap
The turn signals flash once when unlocking
and three times when locking.
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
90SmartKey
Opening and closing

signal can be activated and deactivated using
the on-board computer (
Ypage 190).
When it is dark, the surround lighting also
comes on if it is activated in the on-board
computer (
Ypage 190).
KEYLESS-GO
General notes
Bear in mind that the engine can be started by
any of the vehicle occupants if there is a KEY-
LESS-GO key in the vehicle.
Locking/unlocking centrally
You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry
the SmartKey with you. You can combine the functions of KEYLESS-GO with those of a con-
ventional SmartKey. Unlock the vehicle by
using KEYLESS-GO, for instance, and lock it
using the &button on the SmartKey.
When locking or unlocking with KEYLESS-GO,
the distance between the SmartKey and the
corresponding door handle must not be
greater than 3 ft (1 m).
A check which periodically establishes a radio
connection between the vehicle and the
SmartKey determines whether a valid Smart-
Key is in the vehicle. This occurs, for example:
Rwhen the external door handles are
touched
Rwhen starting the engine
Rwhile the vehicle is in motion
XTo unlock the vehicle: touch the inner
surface of the door handle.
XTo lock the vehicle: touch sensor sur-
face :.
XConvenience closing feature: touch
recessed sensor surface ;for an exten-
ded period.
For further information on the convenience
closing feature, see the Digital Operator's
Manual, keyword "Convenience closing".
(Example: Sedan)
XTo unlock the trunk lid/tailgate: pull the
handle on the trunk lid/tailgate.
The vehicle only unlocks the trunk lid/tail-
gate.
Deactivating and activating
If you do not intend to use a key for an exten-
ded period of time, you can deactivate the
KEYLESS-GO function of the SmartKey. The
SmartKey will then use very little power,
thereby conserving battery power. For the
purposes of activation/deactivation, the
vehicle must not be nearby.
XTo deactivate: press the&button on
the SmartKey twice in rapid succession.
The battery check lamp of the SmartKey
(
Ypage 93) flashes twice briefly and
SmartKey91
Opening and closing
Z

lights up once, then KEYLESS-GO is deac-
tivated.
XTo activate:press any button on the
SmartKey or insert the SmartKey into the
ignition lock.
KEYLESS-GO and all of its associated fea-
tures are available again.
Changing the settings of the locking
system
You can find information about this in the
Digital Operator's Manual.
Mechanical key
General notes
If the vehicle can no longer be locked or
unlocked with the SmartKey, use the
mechanical key.
If you use the mechanical key to unlock and
open the driver's door or the trunk lid/tail-
gate, the anti-theft alarm system will be trig-
gered (
Ypage 87).
There are several ways to turn off the alarm:
XTo deactivate the alarm with the Smart-
Key: press the %or& button on the
SmartKey.
or
XInsert the SmartKey into the ignition lock.
or
XTo deactivate the alarm with KEYLESS-
GO: press the Start/Stop button in the igni-
tion lock. The SmartKey must be in the
vehicle.
or
XLock or unlock the vehicle using KEYLESS-
GO. The SmartKey must be outside the
vehicle. If you unlock the vehicle using the mechanical
key, the fuel filler flap will not be unlocked
automatically.
XTo unlock the fuel filler flap:
insert the
SmartKey into the ignition lock.
Removing the mechanical key
XPush release catch :in the direction of
the arrow and at the same time remove
mechanical key ;from the SmartKey.
For further information about:
Runlocking the driver's door (Ypage 96)
Runlocking the trunk (Ypage 103)
Runlocking the tailgate (Ypage 103)
Rlocking the vehicle (Ypage 96)
Inserting the mechanical key
XPush mechanical key ;completely into
the SmartKey until it engages and release
catch :is back in its basic position.
92SmartKey
Opening and closing

SmartKey battery
Checking the battery
XPress the &or% button.
The battery is working properly if battery
check lamp :lights up briefly.
The battery is discharged if battery check
lamp :does not light up briefly.
XChange the battery (Ypage 93).
iIf the SmartKey battery is checked within
the signal reception range of the vehicle,
pressing the &or% button:
Rlocks or
Runlocks the vehicle
iYou can get a battery at any qualified spe-
cialist workshop.
Replacing the battery
You require a CR 2025 3 V cell battery.
XTake the mechanical key out of the Smart-
Key (
Ypage 92).
XPress mechanical key ;into the opening
in the SmartKey in the direction of the
arrow until battery compartment cover :
opens. Do not hold battery compartment
cover :closed while doing so.
XRemove battery compartment cover :.
XRepeatedly tap the SmartKey against your
palm until battery=falls out.
XInsert the new battery with the positive ter-
minal facing upwards. Use a lint-free cloth
to do so.
XMake sure that the surface of the battery is
free of lint, grease and other contaminants.
XInsert the front tabs of battery compart-
ment cover :into the housing and then
press to close it.
XInsert mechanical key ;into the Smart-
Key.
XCheck the function of all SmartKey buttons
on the vehicle.
SmartKey93
Opening and closing
Z

Problems with the SmartKey
ProblemPossible causes/consequences andMSolutions
You can no longer lock
or unlock the vehicle
using the SmartKey.The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 93) and replace it if nec-
essary (
Ypage 93).
If this does not work:
XUnlock (Ypage 96) or lock (Ypage 96) the vehicle using the
mechanical key.
The SmartKey is faulty.
XUnlock (Ypage 96) or lock (Ypage 96) the vehicle using the
mechanical key.
XHave the SmartKey checked at a qualified specialist workshop.
You can no longer lock
or unlock the vehicle
using KEYLESS-GO.The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 93) and replace it if nec-
essary (
Ypage 93).
If this does not work:
XUnlock (Ypage 96) or lock (Ypage 96) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
XUnlock (Ypage 96) or lock (Ypage 96) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of
the SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote
control function:
XUnlock (Ypage 96) or lock (Ypage 96) the vehicle using the
mechanical key.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist work-
shop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
94SmartKey
Opening and closing