2016 MERCEDES-BENZ E-CLASS SALOON Owners Manual

#
When giving starting assis tance, al ways
make sure that you on lyconnect bat‐
te ry term inals with identical polarity. #
During starting assis tance, you must
obse rveth e described order for con‐
necting and disconnecting the jump
lead. #
Do not connect or disconnect the bat‐
te ry cla mp s while the engine is running. &
WARNING Risk ofexplosion during
ch arging process and starting assis tance
During thech arging process and starting
assis tance, the battery may release an explo‐
sive gas mixture. #
Avoid fire , naked flames, creating
spar ksand smoking. #
Make sure that there is suf ficient venti‐
lation du ring thech arging process and
during starting assis tance. #
Do not lean over a batter y. If
th e indicator/warning lamps in the instrument
clus ter do not light up at low temp eratures, it is
ve ry likely that the dischar ged battery has fro‐
zen. &
WARNING Risk ofexplosion from a fro‐
zen battery
A dischar ged battery may freeze at temp era‐
tures slightly abo veor below freezing point.
During starting assis tance or battery charg‐
ing, bat tery gas may be released. #
Alw aysth aw a frozen bat tery out first
before charging it or per form ing start‐
ing assis tance. *
NO
TEShor tening the service life of the
battery bycharging the battery at low
te mp eratures Charging
the battery at very low temp era‐
tures may shor tenth e service life of the bat‐
te ry and ha vea negative ef fect on starting. #
Do not charge the battery at very low
te mp eratures. The service life of a battery
that has been
th awe d may be dramatically shor tened.
It is recommended that you ha veathaw ed bat‐
te ry checked at a qualified specialist workshop.
Plug-in hybrid: make sure that youre ad the
separate operating instructions. You could other‐
wise failto recognise dangers, e.g. due tohigh
vo ltage.
All vehicles
* NO
TEDama gecaused bynumerous or
ex tended attem ptsto start the engine Nume
rous or extended attem ptsto start the
engine may damage the catalytic con verter
due tonon-combu sted fuel. #
Avoid numerous and extended attem pts
to start the engine. Obser
vethefo llowing points during starting
assis tance and when charging the battery:
R Only use undamaged jump leads/charging
cables with a suf ficient cross-section and
insula tedte rm inal clamps. 390
Breakdown assis tance

R
Non- insulated parts of thete rm inal clamps
must not come into con tact wi thother me tal
parts while the jump lead/charging cable is
connected tothe battery/jump-s tart connec‐
tion point.
R The jump lead/charging cable must not
come into contact wi thany parts which may
mo vewhen the engine is running.
R Alw ays make sure that nei ther you nor the
battery is elect rostatically charge d.
R Keep away from fire and naked flames.
R Do not lean overth e batter y.
R When charging: only use battery charge rs
te sted and appr ovedby Mercedes-Benz and
re ad the battery charge r's operating instruc‐
tions before charging the batter y.
Obser vethe additional following points during
st arting assis tance:
R Starting assis tance may only be pr ovided
using batteries with a nominal voltage of 12
V.
R The vehicles must not touch. R
Petrol engine: Only acce ptstarting assis‐
ta nce if the engine and exhaust sy stem are
cold. #
Secure theve hicle byapplying the electric
parking brake. #
Automatic transmission: Shiftthe trans‐
mission toposition j. #
Manual transmission: Shift into neutral. #
Make sure that the ignition and all electrical
consumers are switched off. #
Open the engine bonn et. #
Slide co ver1 of positive clamp 2onthe
jump-s tarting connection point in the direc‐
tion of the ar row. #
Connect positive clamp 2onyour vehicle to
positive pole of donor battery using the jump
lead/charging cable. Alw ays begin with posi‐
tive clamp 2onyour ow nve hicle firs t. Breakdown assi
stance 391

#
During thest arting assi stance proce‐
dure: start the engine of the donor vehicle
and run at idle speed. #
Connect the negative pole of the donor vehi‐
cle and ear thpoint 3ofyour ow nve hicle by
using the jump lead/charging cable. Begin
with the donor battery firs t. #
During starting assi stance: start the
engine of your ow nve hicle. #
During thech arging process: start the
ch arging process. #
During starting assi stance: letthe engines
ru nfo r se veral minutes. #
During starting assi stance: before discon‐
necting the jump lead, switch on an electrical consumer on
your ow nve hicle, e.g. there ar
wind owheater or lighting.
When thest arting assis tance/charging process
is compl ete: #
First,re mo vethe jump lead/charging cable
from ear thpoint 3and negative pole of the
donor vehicle, then from positive clamp 2
and positive pole of the donor vehicle. Begin
each time with the conta cts onyour own
ve hicle firs t. #
Afterre moving the jump lead/charging
cable, close co ver1 of positive clamp 2.
Yo u can obtain fur ther information on starting
assis tance at any qualified specialist workshop. To
w starting or towing away Pe
rm itted towing me thods Plug-in
hybrid: obser vethe no tes on the permit‐
te dto wing me thods in the separate Owner's
Manual.
Mercedes-Benz recommends transporting your
ve hicle in the case of a breakdown, rath er than
to wing it away.
* NO
TEDama getotheve hicle due to tow‐
ing away incor rectly #
Obser vethe instructions and no tes on
to wing away. 392
Breakdown assis tance

Pe
rm itted towing me thods Bo
th axles on thegr ound Fr
ont axle raised Re
ar axle raised
Ve hicles with manual transmission Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h
Ve hicles with automatic transmis‐
sion Ye
s, maximum 50 km at 50 km/h No Yes if thesteering wheel is fixe d in
th e cent reposition with a steering
wheel loc k.
4MATIC vehicles Yes, maximum 50 km at 50 km/h No NoTo
wing with a raised axle: towing should be
per form ed byato wing compan y. To
wing theve hicle with bo thaxles on the
gr ound #
Obser vethe no tes on the permitted towing
me thods (→ page 392) (→ page 393). #
Make sure that the battery is connected and
ch arge d.
When the battery is dischar ged:
R the engine cann otbe star ted.
R the electric parking brake cann otbe released
or applied. R
vehicles with automatic transmission: the
automatic transmission cannot be shif tedto
position iorj.
% Vehicles with automatic transmission: if
th e automatic transmission cann otbe shif‐
te dto position i, transport theve hicle
(→ page 395). A towing vehicle with lifting
equipment is requiredforve hicle transport. Breakdown assis
tance 393

*
NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances. #
Atowing speed of 50 km/h must not
be exc eeded. #
Atowing dis tance of 50 km must not be
exc eeded. &
WARNING Risk of accident when towing
a ve hicle which is too heavy
If th eve hicle being tow- star ted or towed
aw ay is heavier than the permissible gross
mass, thefo llowing situations can occur:
R theto wing eye may become de tach ed.
R the car/t railer combination may swer ve
or eve nove rturn. #
If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed th
e permissible gross mass of your own
ve hicle. If a
vehicle must be tow- star ted or towe daw ay,
its weight must not exceed the permissible gross
mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle iden‐
tification plate . #
Vehicles with automatic transmission: do
not open the driver's door or front passenger
door, otherwise the automatic transmission
automatically shifts toposition j. #
Fittheto wing eye (→ page 397). #
Attach theto w bar.
* NO
TEDama gedue toincor rect connec‐
tion #
Only connect theto w rope or tow bar to
th eto wing eyes. %
You can also attach theto w bar tothe trailer
hitch. #
Deactivate the automatic locking mechanism
(→ page 71). #
Do not activate the HOLD function. #
Deactivate tow- aw ay protection (→ page 89). #
Deactivate Active Brake Assi st (→page 189). #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i. #
Vehicles with manual transmission: shift
to neutral i. #
Release the electric parking brake. #
Vehicles with manual transmission:
switch on the ignition, otherwise thesteering
wheel locking may engage. &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off. 394
Breakdown assis tance

R
the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signif‐
icantly more ef fort may be requ ired tosteer
and brake than is no rmally requ ired. #
Use a tow bar. #
Make sure that thesteering wheel can
mo vefreely, before towing theve hicle
aw ay. *
NO
TEDama gedue toexcessive tracti ve
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slowly and smoo thly. Loading the
vehicle for transport #
Obser vethe no tes on towing away
( → page 393). #
Connect theto w bar totheto wing eyeto
load theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i.
% Ve
hicles with automatic transmission:
th e automatic transmission may be loc ked in
position jintheeve nt of dama getothe
electrical sy stem. Toshift toi , pr ovide the
on-board electrical sy stem with po wer
( → page 389). #
Vehicles with manual transmission: shift
to neutral. #
Load theve hicle onto the transpor ter. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
j. #
Vehicles with manual transmission:
engage firs t or reve rsege ar. #
Use the electric parking brake tosecure the
ve hicle and pr event it from rolling away. #
Only secure theve hicle bythe wheels.
Ve hicles with ADS PLUS (Adaptive Damping
Sy stem PLUS) &
WARNING Risk of accident when trans‐
porting vehicles with AIR BODY CON‐
TROL
The reduced damping forc es on theve hicle
being transpor ted can cause theve hicle/
trailer combination tostart toswing.
As a result, when transporting vehicles with
AIR BODY CONTROL theve hicle/trailer com‐
bination may start toskid. Consequentl y,you
could lose control of your vehicle.
There is a risk of accident and injur y. #
Load theve hicle cor rectly onto the
transpo rter. Breakdown assis
tance 395

#
Secu retheve hicle on all four wheels
with suitable tensioning stra ps. #
Do not exceed the maximum permissi‐
ble speed of 60 km/h when transport‐
ing. *
NO
TEDama getotheve hicle from secur‐
ing it incor rectly #
After loading, theve hicle must be
secured on all four wheels. Otherwise,
th eve hicle could be damaged. #
A minimum dis tance of 20 cm up wards
and 10cm down wards must be kept to
th e transport platform. #
Secure theve hicle on all four wheels af ter
loading. 4MATIC
vehicles/ vehicles with automatic
transmission #
Make sure that the front and rear axles come
to rest on the same transport vehicle.
* NO
TEDama getothe driv etra in due to
incor rect positioning #
Do not position theve hicle abo vethe
connection point of the transport vehi‐
cle. To
wing eye To
wing eye1 is attached tothe edge of the
boot under the boot floor. 396
Breakdown assis tance

Fi
tting the towing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eyeclockwise tothe
st op.
Ve hicles with a trailer hitch: vehicles with a
trailer hitch do not ha vea brac ket at the back forth
eto wing eye. Connect theto w bar tothe
trailer hitch.
% Makesure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* NO
TEDama gedue toincor rect use of
th eto wing eye When a
towing eye is used toreco ver a vehi‐
cle, theve hicle may be damaged in the proc‐
ess. #
Only use theto wing eyeto to waw ay or
to w start theve hicle. To
w- starting theve hicle (eme rgency engine
st art) Ve
hicles with automatic transmission
* NO
TEDama getothe automatic trans‐
mission due to tow-starting The automatic transmission may be damaged
in the process of tow- starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow- star ted. #
Vehicles with automatic transmission must
not be tow- star ted.
Ve hicles with manual transmission #
Obser vethe no tes on towing away
( → page 393). #
If necessar y,allow the engine and exhaust
sy stem tocool down. #
Switch the ignition on. #
Enga gesecond gear. #
Release the electric parking brake. #
Tow- start theve hicle while the clutch pedal
is fully depressed. #
Slowly release the clutch pedal. #
Immediately shift toneutral if the engine
st arts. #
Pull over and stop theve hicle safely as soon
as possible, paying attention toroad and traf‐
fi c conditions. Breakdown assis
tance 397