2016 MERCEDES-BENZ CLS Owners Manual

Problems with the transmission Problem
Possible causes/consequences and P Solutions
The transmission has
problems shifting gear. The transmission is losing oil. X
Have the transmission checked at a qualified specialist workshop
immediately.
7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.X
Stop the vehicle. X
Shift the transmission to position P .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position D or R .
If D is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear. X
Have the transmission checked at a qualified specialist workshop
immediately.
9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only partly possible to engage the gears or the transmission is in
position N . X
Stop the vehicle. X
Shift the transmission to position P .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position D or R .X
Have the transmission checked at a qualified specialist workshop
immediately.
Refueling
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
G WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury. You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following: R
Wash away fuel from skin immediately
using soap and water. R
If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay. Refueling 143
Driving and parking Z

R
If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing. R
Immediately change out of clothing which
has come into contact with fuel.
G WARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
! Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the ignition
if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system.
Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection sys-
tem could be blocked by particles from the
fuel can.
Do not get into the vehicle again during the refu-
eling process. Otherwise, electrostatic charge
could build up again.
If you overfill the fuel tank, fuel could spray out
when the fuel pump nozzle is removed.
For further information on fuel and fuel quality
( Y
page 332).
Refueling
General information
Pay attention to the important safety notes
( Y
page 143). The fuel filler flap is unlocked or locked auto-
matically when you unlock or lock the vehicle
with the key or using KEYLESS-GO.
The position of the fuel filler cap is displayed

Closing the fuel filler flap X
Replace the cap on the filler neck and turn
clockwise until it engages audibly. X
Close the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle. Otherwise, the locking pin of the central
locking prevents the fuel filler flap from closing.
If you are driving with the fuel filler cap open, the

Problems with fuel and the fuel tank Problem
Possible causes/consequences and P Solutions
Fuel is leaking from the
vehicle.
G WARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire. X
Apply the electric parking brake. X
Switch off the engine. X
Remove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS ‑ GO:X
Open the driver's door.
The on-board electronics now have status 0 . This is the same as the
SmartKey having been removed. X
Do not restart the engine under any circumstances. X
Consult a qualified specialist workshop.
The fuel filler flap cannot
be opened. The fuel filler flap is not unlocked. X
Unlock the vehicle ( Y
page 76).
The SmartKey battery is discharged or nearly discharged. X
Unlock the vehicle using the mechanical key ( Y
page 78).X
Open the trunk lid. X
Manually unlock the fuel filler flap using the emergency release
( Y
page 145).
The fuel filler flap is unlocked, but the opening mechanism is jammed. X
Consult a qualified specialist workshop.
Parking
Important safety notes
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P .R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.146
Parking
Driving and parking

To ensure that the vehicle is secured against
rolling away unintentionally: R
the parking brake must be applied. R
the transmission must be in position P and the
Smartkey must be removed from the ignition
lock. R
the front wheels must be turned towards the
curb on steep uphill or downhill gradients.
Switching off the engine
Important safety notes
G WARNING
The automatic transmission switches to neu-
tral position N when you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P . Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission X
Apply the parking brake firmly. X
All vehicles (except Mercedes-AMG vehi-
cles): shift the transmission to position P .
X
Mercedes-AMG vehicles: when the vehicle
is stationary, press button C .X
With the Smartkey: turn the Smartkey to
position 0 in the ignition lock and remove it.
The immobilizer is activated. X
With KEYLESS-GO: press the KEYLESS-GO
Start/Stop button ( Y
page 127).
The engine stops and all the indicator lamps in
the instrument cluster go out. When the driver's door is closed, this corre-
sponds to Smartkey position 1 . When the
driver's door is open, this corresponds to
Smartkey position 0 : "Smartkey removed".
If you switch the engine off with the transmis-
sion in position R or D , the automatic transmis-
sion shifts to N automatically.
With the Smartkey: if you then open the driv-
er's door or the front-passenger door or remove
the Smartkey from the ignition, the automatic
transmission shifts to P automatically.
With KEYLESS-GO: if you then open the driver's
or front-passenger door, the automatic trans-
mission shifts to P .
If you want the automatic transmission to
remain in neutral N , e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system: X
Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock. X
Insert the Smartkey into the ignition lock. X
All vehicles: switch the ignition on. X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N . X
Release the brake pedal. X
Release the parking brake. X
Switch off the ignition and leave the Smartkey
in the ignition lock.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for about three seconds. This func-
tion operates independently of the ECO start/
stop automatic engine switch-off function.
Parking brake
G WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. Parking 147
Driving and parking Z

G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P .R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
If you brake the vehicle with the parking brake,
the brake lamps will not light up. X
To apply: depress parking brake D firmly.
When the engine is running, the ' (USA
only) or M (Canada only) indicator lamp
lights up in the instrument cluster. X
To release: depress the brake pedal and keep
it depressed. X
Pull release handle C .
When the ignition is switched on or the engine
is running, the ' (USA only) or M (Can-
ada only) indicator lamp goes out in the instru-
ment cluster.
Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging. If you leave the vehicle parked for longer than six
weeks, the vehicle may suffer damage as a
result of lack of use. X
Visit a qualified specialist workshop and seek
advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop.
Driving tips
General notes
Important safety notes
G WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
G WARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the country
in which you are driving. Some jurisdictions pro-
hibit the driver from using a mobile phone while
driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers a
distance of 44 ft (approximately 14 m) per sec-
ond.148
Driving tips
Driving and parking

Drive sensibly – save fuelObserv e th e followin g tips to sav e fuel:X
The tires should always be inflate d to th e rec -
ommended tire pressure. X
Remov e unnecessary loads.X
Remov e roof racks when they are no t needed.X
War m up th e engin e at low engin e speeds .X
Avoid frequent acceleration or braking .X
Hav e all maintenance wor k carrie d out as
indicated by th e servic e intervals in th e Main -
tenance Booklet or by th e servic e interval dis -
play.
Fue l consumption also increase s when drivin g in
cold weather , in stop-start traffic and in hill y ter-
rain .
Drinking an d drivin g
G WARNING
Drinking and drivin g and/o r taking drugs and
drivin g are ver y dangerous combinations.
Even a small amount of alcoho l or drugs can
affec t your reflexes, perception s and judg-
ment.
The possibilit y of a serious or eve n fatal acci-
den t is greatly increase d when you drink or
take drugs and drive.
Do no t drink or take drugs and drive or allow
anyon e to drive who has bee n drinkin g or tak-
in g drugs.
Emission contro l
G WARNING
Combustion engines emi t poisonous exhaus t
gases suc h as carbon monoxide. Inhaling
these exhaus t gases lead s to poisoning. There
is a ris k of fatal injury. Therefor e never leav e
th e engin e running in enclose d spaces with-
out sufficien t ventilation .
Certain engin e systems are designed to keep
th e level of poisonous component s in exhaus t
fumes within lega l limits.
These systems only wor k at peak efficiency if
they are serviced exactly in accordance wit h th e
manufacturer's specifications. Always hav e
wor k on th e engin e carrie d out at a qualified specialis t workshop . Mercedes-Ben z recom -
mends that you use an authorized Mercedes -
Benz Cente r fo r this purpose. In particular, wor k
relevant to safet y or on safety-related systems
mus t be carrie d out at a qualified specialis t
workshop .
The engin e setting s mus t no t be changed under
any circumstances. Furthermore, all specific
servic e wor k mus t be carrie d out at regular
intervals and in accordance wit h th e Mercedes -
Benz servic e requirements . Details can be found
in th e Maintenance Booklet .
ECO display
The EC O display provides feedback on how eco-
nomical your drivin g characteristics are . The
EC O display assist s you in achievin g th e most
economical drivin g style fo r th e selecte d set -
ting s and prevailin g conditions. Your drivin g
style can significantly influenc e th e vehicle' s
consumption .
The EC O display consist s of three bars:R
Acceleration R
Constant R
Coasting
The percent valu e is th e averag e valu e of th e
three bars. The three bar s and th e mea n valu e
begin at th e valu e of 50%. A higher percentage
indicates a more economical drivin g style.
The EC O display doe s no t indicat e th e actual fue l
consumption . A fixed percentage count in th e
EC O display doe s no t indicat e a fixed consump -
tion .
Apart from drivin g style, consumption is
dependen t on man y factors suc h as, e.g. :R
load R
tire pressure R
cold start R
choic e of rout e R
electrical consumers switched on
These factors are no t included in th e EC O dis -
play. Driving tips 149
Driving and parking Z

The evaluation of your driving style is carried out
using the following three categories: R
Acceleration (evaluation of all acceleration
processes): -
The bar fills up: moderate acceleration,
especially at higher speeds -
The bar empties: sporty acceleration R
Constant (assessment of driving behavior at
all times): -
The bar fills up: constant speed and avoid-
ance of unnecessary acceleration and
deceleration -
The bar empties: fluctuations in speed R
Coasting (assessment of all deceleration
processes): -
The bar fills up: anticipatory driving, keep-
ing your distance and early release of the
accelerator. The vehicle can coast without
use of the brakes. -
The bar empties: frequent braking
i An economical driving style specially
requires driving at moderate engine speeds.
To achieve a higher value in the categories
Acceleration and Constant :R
observe the gearshift recommendations. R
drive in drive program E .
i On long journeys at a constant speed, e.g.
on the highway, only the bar for Constant will
change.
i The ECO display summarizes the driving
characteristics from the start of the journey to
its completion. For this reason, the bars
change dynamically at the beginning of the
journey. On longer journeys, there are fewer
changes. For more dynamic changes, carry
out a manual reset.
For further information on the ECO display, see
( Y
page 199).
Braking
Important safety notes
G WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip. There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients
! On long and steep gradients, you must
reduce the load on the brakes by shifting to a
lower gear in good time. This allows you to
take advantage of the engine's braking effect.
This helps you to avoid overheating the
brakes and wearing them out excessively.
When you take advantage of engine braking, a
drive wheel may not turn for some time, e.g.
on a slippery road surface. This could cause
damage to the drive train. This type of damage
is not covered by the Mercedes-Benz war-
ranty.
Do not depress the brake pedal continuously
while the vehicle is in motion, e.g. causing the
brakes to rub by constantly applying light pres-
sure to the pedal. This results in excessive and
premature wear to the brake pads.
Change into a lower gear in good time on long
and steep downhill gradients. This is especially
important if the vehicle is laden.
Heavy and light loads
G WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This
increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately, but
drive on for a short while. This allows the airflow
to cool the brakes more quickly.150
Driving tips
Driving and parking