Problems with Parking Assist PARKTRONIC
Problem
Possible causes/consequences and
M
MSolutions Only the red segments in
the Parking Assist
PARKTRONIC warning
displays are lit. You also
hear a warning tone for
approximately two sec-
onds.
Parking Assist
PARKTRONIC is then
deactivated and the indi-
cator lamp on the
PARKTRONIC button
lights up. Parking Assist PARKTRONIC is malfunctioning and has been deacti-
vated.
X If problems persist, have Parking Assist PARKTRONIC checked at a
qualified specialist workshop. Only the red segments in
the Parking Assist
PARKTRONIC warning
displays are lit. Parking
Assist PARKTRONIC is
then deactivated. The Parking Assist PARKTRONIC sensors are dirty or malfunctioning.
X Clean the Parking Assist PARKTRONIC sensors (Y page 289).
X Switch the ignition back on. The problem may be caused by an external source of radio or ultra-
sound waves.
X Check to see if Parking Assist PARKTRONIC functions in a different
location. Parking Pilot
General notes Parking Pilot is an electronic parking aid with
ultrasound. It measures the road on both sides
of the vehicle. A parking symbol indicates a suit-
able parking space. Active steering intervention
and brake application can assist you during
parking and when exiting a parking space. Park- ing Assist PARKTRONIC is also available
(Y page 177).
i The active braking application is only avail-
able on vehicles with automatic transmission.
Important safety notes Parking Pilot is only an aid. It is not a substitute
for your attention to the immediate surround-
ings. The responsibility for safe manoeuvring
and parking remains with you. Make sure that no
persons, animals or objects are in the manoeu-
vring range.
When Parking Assist PARKTRONIC is deactiva-
ted, Parking Pilot is also unavailable. G
WARNING
While parking or pulling out of a parking
space, the vehicle swings out and can drive
onto areas of the oncoming lane. This could
cause you to collide with other road users.
There is a risk of an accident.
Pay attention to other road users. Stop the
vehicle if necessary or cancel the Parking Pilot parking procedure.
! If unavoidable, you should drive over obsta-
cles such as kerbs slowly and not at a sharp
angle. Otherwise, you may damage the
wheels or tyres.
Parking Pilot may also display spaces not suita- ble for parking, e.g.:
R in a zone where parking or stopping is pro-
hibited
R in front of driveways or entrances and exits
R on unsuitable surfaces 180
Driving systemsDriving and parking
Parking Pilot will detect only parking spaces
which are:
R parallel or at right angles to the direction of
travel
R that are parallel to the direction of travel and
are at least 1.5 m wide
R that are parallel to the direction of travel and
at least 1.0 m longer than your vehicle
R that are at right angles to the direction of
travel and at least 1.0 mwider than your vehi-
cle
i Note that Parking Pilot cannot measure the
length of a parking space if it is at right angles to the direction of travel. You will need to
judge whether your vehicle will fit in the park-
ing space.
When driving at speeds below 30 km/h, you will
see parking symbol ;as a status indicator in
the instrument cluster. When a parking space
has been detected, an arrow towards the right or the left also appears. Parking Pilot displays only
parking spaces on the front-passenger side as
standard. Parking spaces on the driver's side
are displayed as soon as the turn signal on the
driver's side is activated. When parking on the
driver's side, this must remain activated until
you confirm the use of Parking Pilot by pressing the a button on the multifunction steering
wheel. The system automatically determines
whether the parking space is parallel or at right
angles to the direction of travel.
A parking space is displayed while you are driv- ing past it, and until you are approximately 15 m
away from it.
Parking G
WARNING
If you leave the vehicle when it is only being
braked by Parking Pilot, it could roll away if:
R there is a malfunction in the system or in
the voltage supply.
R the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with.
R the battery is disconnected
R the vehicle is accelerated, e.g. by a vehicle
occupant.
There is a risk of an accident. Before leaving the vehicle, always secure it
against rolling away.
i Vehicles with automatic transmission:
If Parking Assist PARKTRONIC detects obsta-
cles, Parking Pilot brakes automatically whilst
the vehicle is parking. You are responsible for
braking in good time.
X Stop the vehicle when the parking symbol
shows the desired parking space in the instru-
ment cluster.
X Vehicles with automatic transmission:
shift the transmission to position
R.
Vehicles with manual transmission: shift
to reverse gear.
The Start Parking Pilot?
Start Parking Pilot? Yes: OK Yes: OKNo:
No:
% message appears in the multifunction
display.
X To cancel the procedure: press the%
button on the multifunction steering wheel or
pull away.
or X To park using Parking Pilot: press thea
button on the multifunction steering wheel.
The Parking Pilot active Accelerate Parking Pilot active Accelerate
and brake
and brake Observe surroundings
Observe surroundings mes-
sage appears in the multifunction display.
X Release the multifunction steering wheel.
X Reverse the vehicle, being ready to brake at
all times. When reversing, drive at a speed
below 10 km/h. Otherwise Parking Pilot is
cancelled.
Vehicles with automatic transmission:
Parking Pilot brakes the vehicle to a standstill
when the vehicle approaches the rear border
of the parking space.
Manoeuvring may be required in tight parking spaces.
X Vehicles with manual transmission: stop
when Parking Assist PARKTRONIC sounds the continuous warning tone, if not before.
Manoeuvring may be required in tight parking
spaces.
Vehicles with automatic transmission: the
Parking Pilot active Select D Parking Pilot active Select D Observe
Observe
surroundings
surroundings message appears in the multi-
function display.
Vehicles with manual transmission: the
Parking Pilot active Engage forward Parking Pilot active Engage forward
gear gear Observe surroundings
Observe surroundings message
appears in the multifunction display. 182
Driving systemsDriving and parking
X
Vehicles with automatic transmission:
select transmission position
Dwhile the vehi-
cle is stationary.
Vehicles with manual transmission: shift
to first gear while the vehicle is stationary.
Parking Pilot immediately steers in the other
direction.
The Parking Pilot active Accelerate Parking Pilot active Accelerate
and brake
and brake Observe surroundings
Observe surroundings mes-
sage appears in the multifunction display.
i You will achieve the best results by waiting
for the steering procedure to complete before
pulling away.
X Drive forwards and be ready to brake at all
times.
Vehicles with automatic transmission:
Parking Pilot brakes the vehicle to a standstill
when the vehicle approaches the front border
of the parking space.
Manoeuvring may be required in tight parking spaces.
X Vehicles with manual transmission: stop
when Parking Assist PARKTRONIC sounds the continuous warning tone, if not before.
Vehicles with automatic transmission: the
Parking Pilot active Select R
Parking Pilot active Select R Observe Observe
surroundings
surroundings message appears in the multi-
function display.
Vehicles with manual transmission: the
Parking Pilot active Engage reverse Parking Pilot active Engage reverse
gearObserve surroundings gearObserve surroundings message
appears in the multifunction display.
As soon as the parking procedure is complete,
the Parking Parking Pilot
Pilotended
endedmessage appears in
the multifunction display and a warning tone
sounds. The vehicle is now parked.
Vehicles with automatic transmission: the
vehicle is kept stationary without the driver hav-
ing to depress the brake pedal. The braking
effect is cancelled when you depress the accel- erator pedal.
Parking Pilot no longer supports you with steer-
ing interventions and brake applications. When
Parking Pilot is ended, you must steer and brake again yourself. Parking Assist PARKTRONIC is
still available.
Parking tips:
R The way your vehicle is positioned in the park-
ing space after parking is dependent on vari-
ous factors. These include the position and
shape of the vehicles parked in front of and behind it and the conditions of the location. It
may be the case that Parking Pilot guides you
too far into a parking space, or not far enough
into it. In some cases, it may also lead you
across or onto the kerb. If necessary, you
should abort the parking procedure with Park-
ing Pilot.
R You can also preselect transmission position
D. The vehicle redirects and does not drive as
far into the parking space. Should the trans-
mission change take place too early, the park-
ing procedure will be cancelled. A sensible
parking position can no longer be achieved
from this position.
Exiting a parking space In order that Parking Pilot can support you when
exiting the parking space:
R you need to have parked using Parking Pilot
R the border of the parking space must be high
enough at the front and the rear. A kerb stoneis too small, for example.
R the border of the parking space must not be
too wide, as the position of the vehicle must
not exceed an angle of 45° to the starting
position as it is manoeuvred into the parking
space.
R a manoeuvring distance of at least 1.0 mmust
be available.
Parking Pilot can assist you with exiting a park-
ing space only if you have parked the vehicle
parallel to the direction of travel using the Park-
ing Pilot
i Vehicles with automatic transmission:
If Parking Assist PARKTRONIC detects obsta-
cles, Parking Pilot brakes automatically whilst the vehicle is exiting the parking space. You
are responsible for braking in good time.
X Start the engine.
X Release the electric parking brake.
X Switch on the turn signal in the direction you
will drive out of the parking space.
X Vehicles with automatic transmission:
shift the transmission to position
Dor R.
Vehicles with manual transmission: shift
to forward or reverse gear.
The Start Parking Pilot?
Start Parking Pilot? Yes: OK Yes: OKNo:
No:
% message appears in the multifunction
display. Driving systems
183Driving and parking Z
X
To cancel the procedure:press the %
button on the multifunction steering wheel or pull away.
or
X To exit a parking space using Parking
Pilot:
press the abutton on the multi-
function steering wheel.
The Parking Pilot active Accelerate
Parking Pilot active Accelerate
and brake
and brake Observe surroundings Observe surroundings mes-
sage appears in the multifunction display.
X Release the multifunction steering wheel.
X Pull away, being ready to brake at all times. Do
not exceed a maximum speed of approx-
imately 10 km/h when exiting a parking
space. Otherwise, Parking Pilot is cancelled.
X Vehicles with manual transmission: stop,
when Parking Assist PARKTRONIC sounds the continuous warning tone, if not before.
X Vehicles with automatic transmission:
depending on the message or as required,
shift the transmission to position
Dor R.
Vehicles with manual transmission:
depending on the message or as required,
engage forward or reverse gear.
Parking Pilot steers immediately in the other
direction. The Parking Pilot active
Parking Pilot active
Accelerate and brake
Accelerate and brake Observe sur‐ Observe sur‐
roundings
roundings message appears in the multi-
function display.
i You will achieve the best results by waiting
for the steering procedure to complete before
pulling away.
If you reverse after activation, the steering
wheel is moved to the straight-ahead posi-
tion.
X Drive forwards and reverse as prompted by
the Parking Assist PARKTRONIC warning dis-
plays, several times if necessary.
Once you have exited the parking space com-
pletely, the steering wheel is moved to the
straight-ahead position. You hear a tone and the
Parking
Parking Pilot Pilotended
endedmessage appears in the
multifunction display. You will then have to steer
and merge into traffic on your own. Parking
Assist PARKTRONIC is still available. You can
take over the steering before the vehicle has
exited the parking space completely. This is
useful, for example, when you recognise that it
is already possible to pull out of the parking
space. Cancelling Parking Pilot X
Stop the movement of the multifunction
steering wheel or steer yourself.
Parking Pilot is cancelled at once. The Park‐ Park‐
ing Pilot cancelled ing Pilot cancelled message appears in
the multifunction display.
or X Press the PARKTRONIC button (Y page 179).
Parking Assist PARKTRONIC is switched off
and Parking Pilot is immediately cancelled.
The Parking Pilot cancelled
Parking Pilot cancelled message
appears in the multifunction display.
Parking Pilot is cancelled automatically when:
R the electric parking brake is applied
R transmission position Pis selected in vehicles
with automatic transmission
R parking with Parking Pilot is no longer possi-
ble
R you are driving faster than 10 km/h
R a wheel spins and ESP ®
intervenes or fails. In
such cases the ÷warning lamp lights up in
the instrument cluster.
A warning tone sounds. The parking symbol dis-
appears and the multifunction display shows the
Parking Pilot cancelled Parking Pilot cancelled message.
When Parking Pilot is cancelled, you must steer
and brake again yourself.
If a system malfunction occurs, the vehicle is
braked to a standstill. To drive on, depress the
accelerator pedal again. Reversing camera
General notes Reversing camera
:is an optical parking and
manoeuvring aid. It shows the area behind your 184
Driving systemsDriving an
d parking
vehicle with guide lines in the multimedia sys-
tem display.
The area behind the vehicle is displayed as a
mirror image, as in the rear-view mirror.
i The text shown in the multimedia system
display depends on the language setting. The following are examples of reversing camera
messages in the multimedia system display.
See the notes on cleaning (Y page 289).
Important safety notes The reversing camera is only an aid. It is not a
substitute for your attention to the immediate
surroundings. The responsibility for safe
manoeuvring and parking remains with you.
Make sure that there are no persons, animals or
objects in range while manoeuvring and parking.
The reversing camera will not function or will
function only in a limited manner:
R If the boot lid is open
R In heavy rain, snow or fog
R At night or in very dark places
R If the camera is exposed to very bright light
R If the area is lit by fluorescent lamps or LED
lighting (the display may flicker)
R If there is a sudden change in temperature,
e.g. when driving into a heated garage in win- ter
R If the camera lens is dirty or obstructed.
Observe the notes on cleaning
(Y page 289)
R If the rear of your vehicle is damaged. In this
case, have the camera position and setting
checked at a qualified specialist workshop
The field of vision and other functions of the
reversing camera may be restricted due to addi-
tional accessories on the rear of the vehicle (e.g. licence plate holder, bicycle rack). Activating/deactivating the reversing
camera X
To activate: make sure that the key is in
position 2in the ignition lock.
X Make sure that the Activation by R gear Activation by R gear
function is selected in the multimedia system; see the Digital Owner's Manual.
X Engage reverse gear.
The area behind the vehicle is shown with
guide lines in the multimedia system display.
The image from the reversing camera is avail-
able throughout the manoeuvring process.
X To switch the function mode for vehicles
with trailer tow hitch: using the controller,
select symbol :for the "Reverse parking"
function or symbol ;for "Coupling up a
trailer".
The symbol of the selected function is high-
lighted.
To deactivate: the reversing camera deacti-
vates if you shift the transmission to Por after
driving forwards a short distance.
Messages in the multimedia system dis-
play The reversing camera may show a distorted view
of obstacles, show them incorrectly or not at all.
Obstacles are not shown by the reversing cam-
era in the following locations:
R Very close to the rear bumper
R Under the rear bumper
R In the area immediately above the recessed
handle on the boot lid
! Objects not at ground level may appear to
be further away than they actually are, e.g.:
R the bumper of a parked vehicle
R the drawbar of a trailer Driving systems
185Driving and parking Z
not exceed the maximum permissible speed for
your vehicle/trailer combination. Notes on towing a trailer
General notes Trailer towing is not possible on the following
models:
R CLA 180 d BlueEFFICIENCY Edition
R CLA 250 Sport
R CLA 250 Sport 4MATIC
R Mercedes‑AMG CLA 45 4MATIC
When towing a trailer, set the tyre pressure on
the rear axle of the towing vehicle for the max-
imum load. Further information on the tyre pres-
sure table in the fuel filler flap (Y page 313).
Please note that when towing a trailer, the fol-
lowing driving systems have limited availability
or are not available at all.
R Parking Assist PARKTRONIC (Y page 177)
R Blind Spot Assist (Y page 192)
The height of the ball coupling changes with the
load of the vehicle. If necessary, use a trailer
with a height-adjustable drawbar.
You will find fitting dimensions and loads under "Technical data" (Y page 334).
Driving tips Observe the notes on ESP
®
trailer stabilisation
(Y page 72).
The maximum permissible speed for vehicle/
trailer combinations depends on the type of
trailer. Before beginning the journey, check the
trailer's documents to see what the maximum
permitted speed is. Observe the legally prescri-
bed maximum speed in the relevant country.
For certain Mercedes-Benz vehicles, the maxi-
mum permissible rear axle load is increased
when towing a trailer. See the "Technical data"
section to find out whether this applies to your
vehicle. If you utilise any of the added maximum rear axle load when towing a trailer, the vehicle/
trailer combination may not exceed a maximum speed of 100 km/h for reasons concerning the
operating permit. This also applies in countries
in which the permissible maximum speed for
vehicle/trailer combinations is above
100 km/h. When towing a trailer, your vehicle's handling
characteristics will be different to when driving
without a trailer and the vehicle will consume
more fuel.
Shift into a lower gear in good time on long and steep downhill gradients. For vehicles with auto-
matic transmission, you need to have selected
manual drive program M(Y page 150).
This also applies if you have activated cruise
control, SPEEDTRONIC or Distance Pilot
DISTRONIC.
This will use the braking effect of the engine, so
less braking will be required to maintain the
vehicle speed. This relieves the load on the
brake system and prevents the brakes from
overheating and wearing too quickly. If you need additional braking, depress the brake pedal
repeatedly rather than continuously.
Briefly depressing the accelerator pedal on
downhill gradients while the manual drive pro-
gram Mis temporarily activated (vehicles with
automatic transmission): the automatic trans-
mission may switch back to the last active auto-
matic drive program Eor S. The automatic trans-
mission may shift to a higher gear. This can
reduce the engine's braking effect.
Driving tips R
Maintain a greater distance to the vehicle in
front than when driving without a trailer.
R Avoid braking abruptly. If possible, brake gen-
tly at first to allow the trailer to run on. Then,
increase the braking force rapidly.
R The values given for gradient-climbing capa-
bilities from a standstill refer to sea level.
When driving in mountainous areas, note that
the power output of the engine, and conse-
quently the vehicle's gradient-climbing capa-
bility from a standstill, decrease with increas-
ing altitude.
If the trailer swings from side to side:
X Do not accelerate under any circumstances
X Do not countersteer
X Brake, if necessary 196
Towing a trailerDriving an
d parking
there is an increased risk of an accident and
injury.
Only release the ball coupling if the pivoting
range is unobstructed. Always make sure that the ball coupling engages when folding in.
i Fold the ball coupling in if you are not using
the trailer tow hitch.
X Make sure that the vehicle is stationary and
the trailer cables are disconnected.
X Place the protective cap on the ball coupling.
i The release wheel is located behind the left-
hand side trim panel in the luggage compart- ment.
X To open the cover: turn handle:anti-
clockwise, then fold down and remove
cover ;.
X Pull out release wheel =.
X Turn release wheel =anti-clockwise as far as
it will go.
The ball coupling disengages and folds out
behind the rear bumper. Indicator lamp ?
flashes.
X Press the ball coupling until it engages audibly
behind the bumper.
The indicator lamp on the release knob and
the message in the multifunction display go
out. Coupling up a trailer
X Make sure that the transmission is in position
P.
X Apply the electric parking brake.
X Position the trailer horizontally behind the
vehicle.
X Couple up the trailer.
X Establish the electric connection between the
vehicle and the trailer.
X Check that the trailer lighting system is work-
ing.
A connected trailer is only recognised when
the electrical connection is established cor-
rectly and when the lighting system is working
properly. The function of other systems, such
as ESP ®
or PARKTRONIC also depends on
this. Uncoupling a trailer
G
WARNING
If you uncouple a trailer with an engaged over- run brake, you could trap your hand between
the vehicle and the trailer drawbar. This poses a risk of injury.
Do not uncouple a trailer with an engaged
overrun brake.
! Do not disconnect a trailer with an engaged
overrun brake. Otherwise, your vehicle could
be damaged by the rebounding of the overrun brake.
! Remove the installed adapter cable before
folding in the ball coupling. Otherwise, dam-
age may occur to the rear bumper and the
adapter cable.
X Make sure that the transmission is in position
P.
X Apply the electric parking brake.
X Secure the trailer against rolling away.
X Remove the trailer cable and decouple the
trailer. Trailer power supply
! You can connect accessories to the perma-
nent power supply up to a maximum of 240 W.
You cannot charge a trailer battery using the
power supply.
When it leaves the factory, your vehicle's trailer
socket is equipped with a permanent power
supply and a power supply that is switched on
via the ignition lock.
The permanent power supply is supplied via
trailer socket pin 9.
The power supply that is switched on via the
ignition lock is supplied via trailer socket pin 10.
The trailer's permanent power supply is
switched off in the event of low vehicle supply
voltage and after six hours at the latest.
You can find more information about fitting the
trailer electrics at a qualified specialist work-
shop.
X To switch the connected power supply on
or off: turn the key to position 2or0respec-
tively (Y page 133). 198
Towing a trailerDriving an
d parking
9
: Press and hold:
R
In the Audio Audio menu: selects a pre-
set list or a station list in the
desired frequency range, or an
audio track or video scene using
rapid scrolling
R In the Tel Tel(Telephone) menu:
starts rapid scrolling if the phone
book is open a R
Confirms the selection or display
message
R In the Tel
Tel(Telephone) menu:
switches to the telephone book
and starts dialling the selected
number % Press briefly:
R Back
R Vehicles with Audio 20: switches
off voice-operated control of the
navigation (see manufacturer's
operating instructions)
R Vehicles with COMAND Online:
switches off LINGUATRONIC (see
the separate operating instruc-
tions)
R Hides display messages or calls up
the last Trip
Trip menu function used
R Exits the telephone book/redial
memory % Press and hold:
R
Calls up the standard display in the
Trip Trip menu Right control panel
ó R
Vehicles with Audio 20:
Switches on voice-operated con-
trol for navigation (see manufac-
turer's operating instructions)
R Vehicles with COMAND Online:
Switches off LINGUATRONIC (see
the separate operating instruc-
tions) 8 R
Mute W
X R
Adjusts the volume ~ R
Rejects or ends a call
R Exits the telephone book/redial
memory 6 R
Makes or accepts a call
R Switches to the redial memory Multifunction display
:
Permanent display: outside temperature or
speed (Y page 210)
; Time
= Text field
? Menu bar
A Drive program (Y page 144)
B Transmission position (Y page 146)
Vehicles with manual transmission: the indica-
tors in the lower part of the multifunction display
differ from those shown here.
For Mercedes-AMG vehicles, the indicators in
the lower and upper part of the multifunction
display differ from those shown here.
X To display menu bar?: press the =
or ; button on the steering wheel.
If you do not press the buttons any longer,
menu bar ?is faded out after a few seconds.
Text field =shows the selected menu or sub-
menu as well as display messages.
i Set the time using the multimedia system;
see the separate operating instructions. 202
Displays and operationOn-board computer and displays